Hesham Mohamed Fayed Address: Hassan Radwan St, Tanta, Egypt Mob: +2 0100 4272742E-mail: hesham.fayed4@gmail.com website: www.linkedin.com/pub/hesham-fayed/15/865/368

Career Profile

I have over 19 years of vast experience in various aspects of International Marketing, Exporting & importing, Sourcing, ES audit, Merchandising, contract negotiation and administration. A highly efficient, innovative and methodical marketing thinker with good experience of supporting sales departments.

As a member of management team my roles include operational as well as strategic objectives. Works within and across Divisions to achieve high recruiting levels and retention rates, delivering against mission and income strategies by meeting/exceeding recruiting and revenue goals. 

During my managerial roles I were an executive assistant for the CEO during the highly important meeting " taking notes, organizing his agenda for all meeting related to exporting sales , issuing letters , e-mails , preparing full reports/details about the subject of the meeting and give my opinion which assist in decision making".

My broad experience and knowledge of different business segments and industries enhance my ability to work for a big conglomerate with business diversifications.

My experiences include 16 years in manufacturing all kinds of terry towels (abo elsebaa weaving factories & united textiles) through this I was very close in manufacturing of packaging and paper products which used in packing the terry products. 3 years in Strema packaging machinery –Italy promoting & marketing for different kinds of machines (cotton pad machines, cotton swab machines, multi-packing machinery and thermo sealing packing machines).

Core Professional Competencies

Executive assistance for the CEO Strategic marketing Preparing intelligent marketing reports. Marketing plan. Negotiation & Cross Culture. Outstanding problem-solving skills and written

communication. Ability to work with a variety of clients and

products Strong analytic skills, strong communication,

presentation and inter-personal skill. Costing & pricing capital for different markets. Price policy and a competitive price system

Management support & guidance Vast experience in L/C “Exporting &

importing” and full knowledge about INCO terms.

Contracts &Agreements review Production planning and expediting. Sourcing & materials management. Transportation to and from the plant;

shipping, receiving and supply chain management.

Customs –Trade Partnership against Terrorism (C-TPAT)

Hesham Mohamed Fayed Resume

Educational & Professional Certificates

MBA, Global Management

Bachelor's degree. Business administration

ESLSCA,Egypt(Ecole Supérieure Libre des Sciences Commerciales Appliquées)

Tanta University (Faculty of commerce ) , Egypt

Feb.2015

1992-1996

Summary of Work Experience

STREMA s.r.l packaging machinery –Italy.

1.1. Marketing manager of Egypt

Abo EL sebaa weaving factories (Textile sec.) (Mehalla elkubra, Egypt).2.1. Exporting /Marketing Manager

United Textile Company(Textile sector) (6th October Gov)3.1. Marketing Manager

Abo EL sebaa weaving factories (Textile sector) (Mehalla elkubra, Egypt).4.1. Exporting /Marketing Manager (2004-2010) (6 Y)4.2. Senior Merchandiser (2001-2004) (3 Y)4.3. Merchandiser & Marketing specialist ( 1999-2001)(2 Y)4.4. Export /Import Specialist (1997-1999) (2 Y).

2013- Present

2011- 2012 (2 Y)

2010- 2011 (1 Y)

1997-2010 ( 13 Y)

Work Experience Details

Marketing & sales (Policies &Procedures):

Marketing plan. Strategic marketing: 

Background analysis, competitor and Company analysis. Highlighting of strengths and weaknesses. Definition of objectives and strategies for correct company positioning and the relevant marketing mix.

Penetrating & development new markets. Design, implement & facilitate an effective local & national marketing strategy. Preparing intelligent marketing reports by comparing items, prices & designs to demonstrate for our

clients that we are the best to be satisfied when choosing to deal with us. Develop and execute analysis of various business initiatives (new operations/product and product

launches). Carrying out effective research & intelligence into competitor products & other trends. Pricing competitively and provide real consumer value to maintain market share Marketing research (gathering, recording, and analyzing of data to provide information useful to marketing

decision making). Knowledge of cultures, history, world market potential, and global economic, social, and political trends Provide timely high quality information and analysis to enable the monitoring of marketing and exporting

departments' performance against the planed targets, and implement action plan.

Hesham Mohamed Fayed Resume

Merchandising & customer service: Building strong relationship between the company and their customers Creating good relationships with the popular press and other media to help companies communicate

messages to their publics—customers, the general public, and governmental regulators.

Get back angry customers to the company. Negotiation with the customers and suppliers directly by meetings, e-mails, phones and faxes. Preparing the production planning and allocate suitable capacity for each order from A to Z Customer care and solving problems if any and taking the decisions which assure keeping our customer

and satisfying him. Supervised and managed quality assurance for being sure that the client’s products are matching the

approved sample. Follow up all the steps concerning the product in all our departments. Follow up the purchasing order for the customers from A to Z “ preparing the accessories , production

plan , QC , folding , packing & shipment”

Team Management & administration:

Supervising and developing the marketing, sales and exporting staff and building a global team by managing, coaching, mentoring and coaching and supporting all direct reports.

Oversee development programs and training courses within marketing &Exporting department. Manage recruitment, payroll and employee appraisal within area of responsibility and be alert to the

consequences of changes in local labor law and potential liabilities. As a member of executive committee of the company, discuss, oversee and follow up on the company's

performance in alignment with company strategic plan. As a member of crisis management team, monitor and evaluate the consequences of the foreign currencies

fluctuation and other political & economic situation on a company's business and discuss the proper actions.

Works within and across Divisions to achieve high recruiting levels and retention rates, delivering against mission and income strategies by meeting/exceeding recruiting and revenue goals. 

Able to manage and motivate diverse groups and individuals, and work successfully as a leader in a team environment. Strong strategic planning skills. 

Exporting & Importing:

Examine/checking the L/C “Exporting & importing” and be sure that they match the purchase order and Performa invoices.

Full knowledge about INCO terms. Review all the shipping documents & approved it before presenting to the bank to avoid or minimize the

discrepancies. Contacting shipping lines to book containers (preparing shipping declaration, negotiate the sea freight and

verifying the B/L and give the approval to the shipping line to print it). Monitoring of Preparing the shipping doc. and presenting it to our bank for payment purpose

“Commercial invoice + Packing list + Bill of lading + Certificate of origin + container manifest + bill of exchange” according to the agreement with the customer or L/C's condition)

Costing & pricing capital for different markets & Cost classification. Monitor and manage the accounts receivables position on a day to day basis, and establish credit policy and

follow up on adherence to ensure the outstanding is kept to a minimum.

Hesham Mohamed Fayed Resume

Ethical Social Audits:

Leading of the team which responsible for preparing the factory to pass ES Audit from the biggest Department stores in USA & Europe likes Wal-Mart – Macy’s-Costco- QVC-Kohl’s- Next-M&S-Carrefour- MGB and Primark stores.

Preparing and monitoring Corrective action plan. Oversee development programs and training courses for the responsible team and the workers in generally

to transfer the required culture to them.

Training Courses & Seminars

Certificate/Training name Place of training Date of training

Internal auditor course according to ISO 9001-2000 & ISO 14001-2004

Delta "Quality & Environment Advisory Group

Feb.2006

Qualified Export Specialist ProgramMinistry of trade & Industry " Foreign Trade Training Center " FTTC“ supported by JICA

June/July 2006

Export costing & pricing August 2006

Presentation skills Sept.2006

Customs –Trade Partnership against Terrorism (C-TPAT)

Wal-Mart office-Cairo Oct.2006

General English Connection Academy April 2009

Business English Course ESLSCA (Ecole Supérieure Libre des Sciences Commerciales Appliquées)Level#1:Jan2012 up to June 2012Level#2:July2012 up to Jan2013Level#3: Jan2013 – June 2013

2012-2013

TOEFL ESLSCA (Ecole Supérieure Libre des Sciences Commerciales Appliquées)

March 2014

References:

1. Mr.Max Benigni – Purchasing Manager DHA EVOLUTION - Massimiliano Benigni

Verona , Italy Email: m.benigni@dha-evolution.it , http://www.dha-evolution.it/

2. Mr. Paolo Zordan - Export Manager STREMA PACKAGING MACHINERY - ITALY Address: Viale Del Lavoro, 8- 37060 - Buttapietra - Verona Cell# +39-334 959 7017 E-Mail: p.zordan@strema-machines.com