MOHSIN KHALID

House No 267, Street No 5, Mobile: +92-334-914-7325Gulraiz phase 2, Rawalpindi. Email: Khalid_mohsin@ymail.comPakistan.

ProfileI am an energetic, self motivated professional. I am a very sociable person who works well with others in team environments. I also possess self help skills and am able to work alone as required. I am always willing to help colleagues wherever possible. I have strong desire for development and wish to learn new skills and further develop personally. I am keenly business and customer service minded and I work very well under pressure.

CAREER HISTORY

Habib Rafiq (Pvt.) Ltd. March 2016 - Till DatePakistanMarketing And Sales Executive

Responsibilitieso Listening to customer requirements and presenting appropriately to make a

saleo Describing the product’s features/benefits which fits the customer’s needso Maintaining and developing relationships with existing customers in person

and via telephone calls and emailso Issuing Allotment letters and Payment schedules to the buyerso Site visits with the customers to make sure they get the location of their

choiceo Market research about competitors and staying up to date with the policies of

governmento Educating the customers about the financing facilities and mortgageo Preparing the initial documentation for walk-in customerso Verifying the documents and pay cheques received at the time of booking o Dealing with five projects at a time i.e. Multan, Sargodha, Sahiwal,

Peshawar & Capital City Islamabado Cold calling to arrange meetings with potential customers to prospect for

new business o Responding to incoming email and phone enquirieso Acting as a contact between a company and its existing and potential marketso Negotiating on price, costs, delivery and specifications with buyers and

managerso Advising on forthcoming product developments and discussing special

promotionso Attending team meetings and sharing best practice with colleagues

Al-Futtaim Group Nov 2014 - Feb 2016Retail Sales Representative IKEA-Dubai Festival City

Responsibilitieso Assisted and encouraged customers in selecting and purchasing the required

product in a retail environment.o Addressed the customer’s needs – Advised and helped locate the right

merchandiseo Described the product’s features/benefits and demonstrated the

usage/operation of productso Answered/addressed customers’ questions – Provided information about

specifications, warranties, financing available, maintenance of merchandise and delivery options

o Arranged the display of merchandise in the retail storeo Arranged the stock inventory and the requisition of new stocko Maintained sales records, reviewed sales priceso Achieving high targets on daily basis by providing professional customer

services and sales skillso Planning and decision making on right time to maintain the business flow o Time to time changes in the business area creatively to keep the interest of

customerso Brining new idea of displaying products to make shopping experience unique

and pleasant for customers

Transguard Security Group – Dubai Feb 2013 – Sept 2014 Seconded – Emirates Group Security Security Administrator (Team leader) – Dubai

Responsibilities o Supervising staff of 6 people, keeping record of their duties and responsibilitieso Sending reports to supervisors and keeping them up to date with the safety and

security situationso Providing assistance to Dubai police and CID in situations of danger or risk and

guiding them about the companies policies and procedures for safety and security

o Full Control of Front desk at designated locations o Responding to emergencies and handling safety and security related issueso Customer Services in professional mannero Directing visitors appropriately o Maintaining of Premises recordso Responsible for Lost and Found log and recoveryo CCTV Monitoring and key handlingo Ensuring that all safety compliance is adhered to at all times.o Reporting to seniors on a regular basis.

Wi-tribe - Pakistan Jan 2011 – Feb 2013Sales Officer

Responsibilities o Daily, Weekly, Monthly running of a customer centric leisure business

o Contributor in defining strategy and go-to-market (Location, Setup, Product, Design)

o Responsible for marketing, stock, finance, staff, ambience, PnL balance sheet o Responsible for two staff and their training and assigning of their dutieso Providing excellent customer service to ensure repeat business o Working to ensure revenue forecasts were met while maintaining a base margino Responsible for Social media and websiteo Reporting back to foreign partners on performance and o Achieved month on month growth and left to pursue career opportunities in

Dubai.

Telebridge Communications – Pakistan Sept 2009 – Jun 2010Customer Service Officer

Responsibilities o Joined to gain hands on Customer Service Experience o Cold calling / Telemarketing in to UK to provide Injury claim compensations o Collating of data in professional and courteous mannero Achieved weekly and monthly quotas while in role 200 calls 5% conversion

EDUCATION AND TRAINING

Course College/Institution Year

Bachelor in Commerce Punjab University 2009 - 2011

Diploma in Hospitality AAIMS Institutes of modern languages and science - Islamabad

2010 - 2011

Diploma in Commerce Punjab Board of Technical EducationLahore

2007 – 2009

Training Dubai driving licence

DPS - Department of protective systems

Fire Extinguisher / Safety

LanguagesEnglish UrduPunjabi

Manual light vehicle

Dubai police academy

Emirates aviation college

2014

2013

2013

PERSONAL DETAILS

Leisure Interests: Socialising, Motor bike enthusiast, Gym, Cricket, Basketball, Travel.

References Available on Request: