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ADDRESS: Malaria Consortium – Africa RO
P O BOX 8045, Kampala STATUS: Married, with two children
TEL (Cell): +256772481995 or +256701481996 NATIONALITY: Ugandan
(Home mobile +256752481995)
E-MAIL: [email protected]
M.Sc Human Resource for International Development, 2009; University of Manchester, United
Kingdom. Subject areas: Core issues in human resource management, human resource
development, human resource practice, international management, organisation behaviour,
organisation development, training & development and research methods (Completed)
Post Graduate Diploma in Human Resource Management, 2002; Uganda Management Institute;
Subject areas: Human Resource Management, Labour law and industrial relations, Research
methods, Management skills improvement, Project planning and management, Quantitative
methods in decision making, Management information systems, Result oriented management,
Training of trainers, job evaluation and reward management, budgetary management &
expenditure control and human resource planning.
Bachelor of Arts (Hons.) Social Science, 2000; Makerere University, Kampala. Subject areas: Economics,
Sociology, and Social Administration.
Certificates:
World Vision International Security Online training (2003)
Competency based recruitment training (September, 2012)
A comprehensive course on interviewing skills and disciplinary hearing (March, 2012)
Emergency and normal recruitment process improvement training (2012)
International training in human resource management in the public sector – Malaysia (2007),
Certificate of outstanding performance – Plan International Uganda (2000)
Certificates in computer applications (Microsoft office)
Human resource information system (Executive HR) and future gateway (2007 and 2009)
Hay job evaluation certification training (Nairobi, 2007)
Break through change process facilitators certification training (Nairobi, 2009)
Bullet proof managers training (Completed May, 2010)
Christian commitment and HR integration training (Senegal, 2008)
Membership to professional bodies and others:
Member of the Uganda Human Resource Managers Association and the INGO human resource
managers association.
Member of the Human Resource working Group – South Sudan
Awards: Equity merit scholarship (University of Manchester); Malaysian Technical Coop.
International exposure: Have been invited to provide human resource technical support to World Vision
offices in Tanzania, Rwanda, Kenya, Senegal, Swaziland, Mali and now in South Sudan; have also attended a 3
weeks orientation in the USA at the Samaritan’s Purse International Head Quarters in Boone, North Carolina.
Work permit: I possess a South Sudan work permit (Serial No: RSS/12,579/14); registered with the
Government of South Sudan as an alien and with a valid South Sudan Visa.
I have over 12 years of working experience in human resource management and development in both human
Humanitarian emergency, post emergency, and development settings with three different international dev’t
and relief organisations. I have the skills and experience in workforce planning, international staffing solutions,
recruitment strengthening, alignment of recruitment to strategy, capacity building, grants recruitment,
preparing staffing budgets, designing and developing human resource strategies, organisational structures,
IVAN NKONO
EDUCATION
CORE COMPETENCIES AND CAREER OBJECTIVES
__________________________________________________________________________ Curriculum Vitae Ivan Nkono Page 2 of 7
policies/ guidelines, HR systems, procedures and tools which have led to strategic decision making and
therefore leading to the effective performance of the human resource function and the organisation as whole. I
I also have skills in improving performance management processes and aligning performance to the strategic
goals and priorities.
DATES: February, 2015 to date
ORGANISATION: Malaria Consortium – Africa Regional Office
POSITION: Regional Human Resources Manager
To support the work of the global human resources team, based in London, UK to ensure strong human
resources management in the Africa Regional Office and the Countries in its remit (Uganda, South Sudan,
Ethiopia, Burkina Faso and Mozambique).
Work closely with the London based human resource team to support the creation, communication and
embedding of the human resources policies, systems and processes; partner with Country Directors and
Country Human Resource Managers on strategic human resource issues; Lead on ensuring compliance,
understanding and application of local employment law within the Africa region, including up-dating employee
hand books; Revising and maintaining effective pay and benefits across the region; Provide support on
employee relation issues, escalating to the Africa Regional office and Human Resources Director; Carry out
workforce planning with country programmes and regional office; Performance management and employee
development.
DATES: December, 2013 to February, 2015
ORGANISATION: Samaritan’s Purse (SP) International Relief –Juba, South Sudan
POSITION: Country Human Resources Manager
Provide strategic leadership, human resource and organisational development technical support to the
Country office as well as over sight in all aspects of human resources across Samaritan’s Purse South Sudan
with aims of optimizing the organisational performance and sustaining the desired culture; I also provide
support to the Country Director, and the entire Senior Leadership Team in aligning employees to the
organisational strategies, goals and priorities as well as Samaritan’s Purse (SP)’s vision, mission and values.
I work closely with the International Head Quarters in implementing the global HR policies and processes
and also the recruitment of the international staff; Provide supervision and leadership of 5 Human Resources
Officers in South Sudan in the field locations of Juba, Yida, Akuem, Mabana, Mayendit and one Government
Relations Officer based in Juba; Provide technical Human Resource support to 85 International Field Staff and
830 National staff working in the 5 locations listed above.
Key achievements:-
Have provided leadership and strategic direction of the HR department; presented a proposal to Senior
management and our International Head Quarters to develop a Country strategy that provided direction
for the organisation and aligning performance to the strategic priorities; participated in the development
of the Country strategy – This has enabled us to align the performance management to strategic priorities
of the organisation.
Provided technical guidance and leadership of the Human Resources function by developing the HR
strategy map, HR balanced score card and the annual operations plan for the HR department - The annual
operations plan has guided the setting of the performance goals and key performance indicators that are
aligned to the strategy for the HR team – this has increased staff motivation because it provides clarity on
how staff are contributing to the organisational strategic goals and objectives.
Strengthened the recruitment processes and systems for Samaritan’s Purse in South Sudan; developed the
recruitment process map to guide managers and the HR Officers; developed the recruitment tracking tool
(dash board with traffic light colours); developed the recruitment policy guidelines; trained interviewers
(hiring managers and HR officers) in interviewing skills improvement; developed workforce planning tools
to manage growth (new projects/ grants) and managing natural attrition (project closures); Developed the
HR budgeting tool that guides program development team and other departments in budgeting HR related
costs; developed all the recruitment and development tools needed/ policies and have also facilitated
recruitment of both national and international staff – This has improved on our turnaround in identifying
talent that will drive our strategy.
EXPERIENCE
__________________________________________________________________________ Curriculum Vitae Ivan Nkono Page 3 of 7
Strengthened staff orientation and induction processes; have developed detailed orientation and induction
policy which is now accessed in our HR manual; developed a standard orientation programme that is used
by the Field HR Officers in facilitating orientation for new staff in the different field offices; have
developed an orientation pack for new staff (National and International); have developed an orientation
and induction checklist to guide supervisors and Field HR Officers on what is expected; facilitated
orientation and induction processes for international and national staff – this has improved on staff
awareness of the organisation expectation and improved on staff retention.
Reviewed, developed, disseminated and implemented various HR policies and procedures; developed and
rolled out the human resources manual and aligned it to the labour laws of South Sudan; have raised
awareness of managers and staff on different policies both for the national and international staff; have
developed other separate polices that are attached to the HR manual as appendices; have also summarised
policies into pocket hand outs that are easy to understand for both the national and international staff –
this has increased staff awareness of existing policies and procedures.
Improved record keeping, documentation and shared services; have developed the “ hr one stop shop” –
this is a shared drive where information is shared across all the field offices in South Sudan; developed
standard filing checklist to facilitate the HR Officers in keeping records for staff on their files; Carried out
personnel file audits to identify missing documents for follow up purposes – this has facilitated easy
information retrieval.
Have read all the South Sudan labour laws (Labour Act, 1997, Social Insurance Act, Income Act, Work
Injuries Act of 1981 and South Sudan Government circulars from the Ministry of Labour, Public Service &
Human Resources Development) - made summaries of key issues to know for managers; this has reduced
on the number of litigations for the financial year 2014 compared to 2013 where we had over 6 cases in
Aweil court.
Have strengthened the performance management and engagement processes; developed guidelines for
performance management including the matrix reporting relationships; have developed the performance
management tools like performance goal setting templates, probationary evaluations review template, mid-
term evaluation template, annual performance review template, performance improvement plans template,
performance consequence management guidelines; Built the capacity of managers and the Field HR
Officers in facilitating performance management processes; have also developed performance management
training materials for orientation and existing staff – this has improved the quality of reviews done at
different stages of the performance management cycle; have advocated for performance alignment –
linking the strategy to performance targets and accountability.
Streamlined contract management processes for Samaritan’s Purse South Sudan national staff and ensuring
that they are aligned to the labour laws of South Sudan; developed guidelines to clarify different contract
categories and also developed end of contract tracking tools for open and fixed term contracts.
Worked with the project/ program managers in reviewing and standardizing job descriptions and job titles
that are aligned to the organization strategy; position titles have been standardized across all the field
offices; the organization structure has also been standardized to support the Country strategy; job
description folder created on the shared drive; Managers and the Field HR officers have been trained in
reviewing and developing job descriptions – have also developed training materials and all is accessed on
the shared drive.
Spearheaded organization learning and development; I am the program online development advocate for
Samaritan’s Purse South Sudan; provide technical support in staff training enrollment, providing guidance
and monitoring progress; identify capacity gaps – by conducting training needs analysis; facilitating tailor
made trainings to address the capacity gaps; and also built the capacity of the Field HR Officers to support
staff who are pursuing online development programs; have also developed the learning and development
guidelines for the organization.
Facilitated staff wellbeing initiatives and improving on the engagement levels; carried out HR clinics/
impulse checks at field level – this involved taking note of staff concerns and developing corrective actions;
developed standard guidelines for managing employee welfare at field level – in addition I introduced a
pre-paid medical insurance cover with International Medical Group; have also introduced the Group
Accident insurance benefit which has not been part of the staff benefits.
Optimizing value for money in the HR related processes; participated in the salary survey that was
conducted by the birches group for South Sudan NGOs; Read and interpreted 2 reports 60 pages each
and presented the implications of the survey to Senior Management; developed recommendations for
salary structure and benefits review & budgeting for 2015; supervised payroll preparation and improved its
administration by developing policies for guidance.
Have developed discipline and grievance procedures; have also been part of the disciplinary committee
where hard decisions were made and as a result three key staff were terminated – this has reduced on
similar cases because it has set a precedence for the remaining staff.
Coordinated 4 court cases in Aweil working along with our lawyer, labour office and Area Coordinators;
this involved attending court sessions in Aweil representing Samaritan’s Purse; submitting petitions
through our Lawyer and also coordinating the translation of court rulings from Arabic to English.
__________________________________________________________________________ Curriculum Vitae Ivan Nkono Page 4 of 7
Have prepared and submitted – weekly and monthly HR department reports and other briefs for senior
management; also developed HR reporting templates to facilitate the HR reporting at Field level.
DATES: August, 2013 to October, 2013
ORGANISATION: World Vision Mali (West Africa)
POSITION: People & Culture (HR) Specialist – International Staffing and Capacity Building
(Secondment)
The overall purpose of this job is to build capacity of the HR teams to be more effective and also assist the
expatriates to understand their entitlements as per World Vision International policies and procedures
Key achievements:-
Built the capacity of the national HR team in World Vision Mali to effectively support the HR needs
and requirements for the international staff; National staff were trained on all related policies and HR
processes.
Developed the recruitment procedures and tools for effective support at field level
Developed and summarised user tools for all international policies – the global and local policies – and
improved accessibility through shared services.
Developed the human resource annual Operation Plan that was aligned to the strategy of World
Vision Mali programme and Global HR frame work.
Developed the capacity of the HR team in supporting emergency responses and grant related
programmes and also developed guidelines for reference purposes.
Developed the action diversity plan for World Vision Mali
Guided the HR team in providing adequate support in managing performance management processes
for both the national and expatriate staff and also presenting the new performance guidelines for FY
2014.
Developed a recruitment process map for World Vision Mali to provide direction in managing
recruits both at the head office and the field offices.
Evaluated jobs in World Vision Mali using the hay method and also built the capacity of the National
job evaluation committee and HR local staff to effectively evaluate jobs in World Vision Mali.
DATES: February/2012 to November/2013
ORGANISATION: World Vision Uganda
POSITION: People & Culture (HR) Specialist – Recruitment and International Staffing
The overall purpose of my job is to manage overall staff acquisition by providing effective end – to –end
recruitment process support through deliberate forecasting, sourcing, screening, assessment and placement of
professional and technical personnel in a timely and cost effective manner for staff working in programmes and
emergencies. (Overall I am World Vision Uganda’s Recruiter – for Programmes and Grants).
Key achievements
Built the capacity of the all hiring managers and Field HR staff in basic interview skills and existing HR
policies - this greatly improved the quality of the interviews; quality interview reports and identifying
excellent candidates.
I supported the proposal writing processes for different grants by advising on staffing costs for the
proposal, structure, guiding job description formulation and taking note of anticipated positions for
the grants to be included in the workforce plan.
Developed and rolled out the annual workforce plan for World Vision Uganda and this greatly
improved the recruitment turn around.
Developed a recruitment dash board which measures the number of days it takes to fill the jobs. The
dash board has three traffic light colours (that measure performance) for each position per month –
this helped us to see how long it takes us to fill the positions and finding alternative sourcing methods
to improve on the timelines.
Prepared detailed monthly recruitment – this facilitated timely recruitment of positions.
Developed and rolled out the recruitment policy for World Vision Uganda
Established the competency based and practical assessments to improve the quality of interviews for
leadership and managerial positions.
Developed a recruitment process map that guides the recruitment procedures for World Vision
Uganda
Led and participated in the World Vision International Global initiatives/ projects as a leader and a
driver – such projects include, Hay job evaluation, implementation of our people (World Vision
International HR system, implementing our voice survey, employee value proposition, introducing
TEECAP (Team work, Excellence, Commitment, Accountability and Passion in everything we do as an
organisation.
__________________________________________________________________________ Curriculum Vitae Ivan Nkono Page 5 of 7
Participated in the formulation of the HR strategy and ensuring that it is aligned to the organisation
and global HR strategy (LEADER).
Introduced recruitment cost saving strategies – like online advertising; alternative sourcing of
candidates through head hunting, poaching and referrals – this reduced on the cost of doing business
but also facilitated timeliness in our recruitment process.
DATES: 2/2009 – end of Jan, 2012
ORGANISATION: World Vision (Uganda)
POSITION: People & Culture (HR) Specialist –Humanitarian Emergencies/Grants and International
Staff
The overall purpose of this job was to provide HR technical support and to lead the implementation and
management of World Vision Uganda grants & humanitarian emergency human resource functions (attracting,
developing, utilising and retaining) for both the local and international staff.
Key achievements:-
Participated in the capacity assessment for the UWASH staff and also identified training needs from
the performance appraisals – ensuring that personal development plans are effected and trainings are
undertaken to bridge the gaps.
Reduced the recruitment lead time for grants related projects from over 100 days to an average of 43
days
Supported the UWASH Senior Finance Officer in verifying correct salary charging costs, labour
distribution reports and corresponding budget lines.
Project manager for the hay job evaluation exercise for World Vision Uganda: - over 150 jobs were
evaluated & classified and I took part in the actual evaluation and the implementation of the project
(This was a World Vision International initiative). The jobs were evaluated using the hay method with
support of the Job Evaluation Manager – a computerised system for Hay.
Team leader: -Led a team that was responsive to the recruitment needs; Karamoja Drought Response
Programme where a total of 100 staff were recruited in a record time of two weeks and also the
recruitment of over 60 staff for the Water Sanitation and Hygiene Project for Northern and Western
Uganda.
Carried out the staff satisfaction survey to assess the climate in which the employees are working and
to respond to issues that are found to have made the climate unfavourable.
Implemented two World Vision initiatives to address increased incidences of malaria in staff by
providing free mosquito nets and also advocated for Christmas vouchers to increase staff morale and
motivation.
Participated in the World Vision Uganda break through change process (team building process) as a
Driver/Facilitator and replicated it to World Vision Uganda, Swaziland hence improved working
relations/ interrelations and work processes- This stimulated knowledge sharing.
Developed a recruitment dash board for World Vision Uganda which has helped in monitoring the
recruitment timelines for all the position.
Prepared recruitment reports, special reports on special projects ie Hay job evaluation exercise,
Human resource clinic reports and specific area office visit reports.
Prepared annual contracts for both national and international staff and contracts for staff on special
grants of 3 to 6 months.
Liaised with the World Vision International headquarters – United States of America on daily basis on
issues relating to international staff contract renewals, up-dating the international payroll and the
international human resource systems on changes in staffing issues.
Developed and implemented guidelines for project and grants that are phasing out.
I participated in the development of the human resource strategy for World Vision Uganda (2011 -
2013)
DATES: 11/2007 – 1/2009
ORGANISATION: World Vision (Uganda)
POSITION: Human Resource Manager
As a Human Resource Manager, I had overall responsibility of planning, reviewing and implementing
mechanisms of attracting, developing, utilizing and retaining the human resources in line with the World Vision
strategy, standards, policies and labour laws and also providing leadership to a team of 5 Regional Human
Resource Officers.
I was supervising a team of five Human Resource Officers; three in the Regions and two at the National Office.
Key achievements:-
Developed the human resource manual for World Vision Uganda which was approved in February,
2009
__________________________________________________________________________ Curriculum Vitae Ivan Nkono Page 6 of 7
Prepared proposal and implemented the human resource support management information system
which improved documentation, record keeping and internal control for the human resource
department.
I up-dated the human resource system for the international staff using the World Vision International
program called the IBIRS which is used for posting internal jobs, renewing contracts for international
staff, allocating benefits for international staff and managing entry and exits.
Managed, mentored and appraised a team of 5 human resource officers under my supervision.
Conducted four Human Resource clinics/ visits/outreaches at Regional level [ Mbale for the east, Gulu
for the north, Hoima for the west and Masaka for the south] to sensitize and educate the field staff
on recruitment process, performance appraisal, staff wellbeing and benefits hence improved
knowledge of staff on human resource policies and procedures.
Carried out a hardship assessment for Karamoja Region in the Districts of Kotido, Kaabong and Abim
which led to the development of a hardship policy and benefits for Karamoja staff.
Carried out a staff debriefing for staff that were staying in hard to reach areas like Karamoja, Pader
and Bundibugyo by defusing stress through psychosocial programmes hence improved delivery of out
puts and services.
Led a team (addressing human resource issues) in the break through change process for northern
Uganda
Led World Vision human resource team in the restructuring exercise for the Programme division for
purposes of organisation improvement.
Participated in the formulation of the Country strategic plan for World Vision Uganda for 2010-2012
Carried out salary and benefits survey with other comparator organisations in order to improve our
salary structure and benefits to attract and retain the best staff in the organisation.
Reviewed the annual operation plans for the last two financial years 2008 and 2009 by reflecting on
activities achieved, what has not been achieved and lessons learnt. The lessons learnt were used to
enhance planning of activities in line with the new strategic plan.
DATES: 10/1999 – 9/2007
ORGANISATION: Plan International Uganda
POSITION: Human Resources Officer
As HR Officer i was providing technical support in human resource management issues for the
sub Offices including recruitment, selection, staff welfare and development in line with Plan
International Uganda Human Resources policies and professionally accepted HR management
principles.
Key achievements:-
Carried out recruitments for all vacant positions, preparing correspondences, contracts
for staff, carried out exit interviews and management of interview reports and records.
Sensitised 180 field staff on human resource issues; recruitment procedures, benefits,
discipline and grievance procedures, performance management and exit procedures.
Developed and managed the human resource information system and orientation hand
book for international staff hence improved orientation and settlement of new staff and
proper data management for the human resource department.
Carried salary survey and cost of living analysis to review the salaries and benefits for
staff which led to the review of the salary structures.
Improved on record keeping/ documenting and filing of personnel information – by
developing the filing checklist.
Developed a leave management system to track all the types of leave entitlements for
all staff.
Developed demographic analysis reports which were submitted to the international
Headquarters every quarter hence improved manpower planning and benefits
management.
Paddy Mugalula | Area Coordinator | Samaritan’s Purse International Relief | www.samaritan.org
Phone: +211 923160480 | Fax: | E-mail: [email protected]
Margaret Kagimba | People & Culture Director | World Vision South Sudan | www.wvi.org
Phone: +211 927 445724 | Fax: | E-mail: [email protected]
Former functional supervisor at World Vision Uganda (Nov, 2007 to January, 2012)
REFEREES
__________________________________________________________________________ Curriculum Vitae Ivan Nkono Page 7 of 7
Hugh Greathead | Regional Director, Humanitarian Emergency Affairs | World Vision South Africa
Region | www.wvi.org; Phone: +27(0)791280138 | Fax: | E-mail: [email protected]
[ Mailing: P O Box 5903, Weltervreden Park Gauteny 1715] – my line supervisor at World Vision Uganda
(Nov, 2007 to January, 2012)
Godfrey Senkaba, E-mail: [email protected]; World Vision USA – Program Quality Advisor,
Program Transition Team, Strategic Programming & Sponsorship Effectiveness; Phone 202.572.6574
Paul Kimalyo, E-mail: [email protected]; Head Procurement & Logistics GIZ; Tel: +256772494772
(Formerly with Plan International Uganda as Administration Manager)
Paul Kinuthia
Regional Food Programming Adviser - East Africa, World Vision (FPMG), Email: [email protected];
Skype: kinuthia2541; Tel: + 256 (312) 264 690/1; +256 (417) 114 273;
Fax: +256 (414) 258587; Cell: +256-774 686 530