Nam Q. Ha, Pharm. D., BSN (949) 892-0254 • namha99@gmail.com

Mission Statement: To promote the delivery of patient-centered and cost-effective quality healthcare using a unique skill set

of pharmaceutical expertise, nursing experience, leadership and communication.

Professional Experience:

Interim Director of Pharmacy and Disease ManagementMonarch HealthCare, Irvine, California Feb 2015- July 2015

Provide stability, leadership and direction to Pharmacy and Disease Management department during a 6 month interval following the departure of the Director of Pharmacy and Disease Management.

Established and grew relationships with external departments such as Contracting, Provider relations, Quality Improvement, Network management, and other Clinical services departments such as Case management, UM, Government program teams.

Lead the department to achieve the highest year-to-date goal of meeting CMS quality measures in disease management as well as highest year-to-date cost savings from UM reviews by increasing interdepartmental communication and updating processes.

Facilitated provider education on an individual basis as well as being a key speaker on a provider educational symposium on impactful ways to increase pharmacy and disease management related CMS quality measures in their practice.

PHARMACY TEAM LEADMonarch HealthCare, Irvine, California Oct 2014- Present

Assist in managing a fully integrated team of Clinical Pharmacist in a Medical Group to provide quality and cost effective care resulting in the Pharmacy team exceeding yearly department goals such as network Generic prescription utilization rate, patient consults and reviewing high risk injectables resulting in an annualized cost savings of more than $300K from UM review and more than $95K in 2013 for generic prescription incentives.

Manage the workflow of the Pharmacy team to continue to meet monthly department goals while expanding the team’s duties to include Diabetes disease management, COPD disease management CHF disease management, UM high cost injectables review and interdisciplinary patient rounds.

Design and implement the referral process to integrate a Pharmacy department to work in close collaboration with out-patient Case management, Inpatient case management, Transition of Care team, Palliative care, Disease Management, Social Work, Pioneer ACO team, Quality improvement, Authorizations and Claims.

Provided training and mentoring to new Pharmacy clinical staff. Facilitate and run Pharmacy / Generic task force meeting which include representatives from additional

departments such as Provider relations and Quality to ensure department and company goals continue to be met.

Initiated and completed 5-Star project for High risk oral diabetes medications by sending out communication to network of providers and updating Practice Connect.

Track, analyze and accurately report internal as well as HEDIS/ 5 star quality Pharmacy metrics to clinical department.

Collaborate with contracted health plans to align goals to meet CMS quality measures.

CLINICAL PHARMACISTMonarch HealthCare, Irvine, California Feb 2012- Oct 2014

Participate in multi-disciplinary group rounds and provide clinical advice regarding medication interactions, toxicity, therapy management, pharmacy benefits and medication adherence.

Provide Comprehensive Medication Review (CMR) and Medication Therapy Management (MTM) for high risk patients through in-home visits as well as telephonically to Commercial, Senior and Pioneer ACO members to ensure proper transition of care with the goal to reduce medication related re-admissions and ER utilization.

Assist Quality Improvement to meet pharmacy related HEDIS/ 5-Star metrics. Provide impactful pharmacy education to Primary care physicians, clinical staff and patients by bi-monthly

Pharmacy Fast fax to physician provider network focusing on 5-Star/ HEDIS measures, medication related in-services to clinical staff including Medicare Part B vs D determination, new medication products and medication counseling at community Health-Fairs.

DIRECTOR OF PHARMACY SERVICES / CLINICAL PHARMACISTRegal Medical Group / Heritage Medical Group, Northridge, California 2009 - 2012

Worked with Medical Directors, Contracting and administrators on the selection of pharmacy service vendors such as home infusion vendors and Specialty drug rebate programs to meet the needs of a geographically dispersed 300,000 full-risk patient population resulting in over $700,000 in savings for the first measured quarter.

Designed and implemented pharmacy clinical projects focused on increasing patient medication compliance and reducing medication related hospital admissions including a quarterly report of patients on high risk medications requiring monitoring resulting in a reduction of hospital re-admission of 55% post 6 months intervention.

Draft infusion protocols and medication standing orders for staff -model IV infusion clinics and Case Management Team to help prevent hospital re-admission and contain cost.

Assist Prior- Authorization team in interpreting UM guidelines for appropriateness of medication therapies and determining Medicare Part B or D risk.

Provide Medication Therapy Management (MTM) services to Primary Care Physicians and Specialists as well as individualized counseling and education to patients on medication and disease management.

Provide presentations for clinical staff on medication therapies and disease-state management. Topics include: Congestive heart failure, COPD, Cancer support, Geriatric pharmacy, Pain management, Depression, and Bipolar disorder.

PHARMACIST INTERN 2007 - 2009Walgreens Home Care Pharmacy, Burbank, California

Assisted pharmacist with telephonically triaging complications in home infusion therapies and services to home bound and hospice patients.

Received and processed orders for hospice and home infusion patients to ensure timely delivery of home infusion services as well as compounded IV medication using sterile technique in accordance to USP 797 practice guidelines.

ADULT INTENSIVE CARE, REGISTERED NURSE 2006 - 2009Maxim Staffing Solutions, Pasadena, California

Adult Intensive Care RN. Direct patient care and medication administration for critical care in greater Los Angeles area.

ADULT INTENSIVE CARE, REGISTERED NURSE 2005 - 2006All Care Nursing Services, INC., Artesia, California

Adult Intensive Care RN. Direct patient care and medication administration for critical care in greater Los Angeles area.

NEUROLOGIC ADULT INTENSIVE CARE, REGISTERED NURSE & CHARGE NURSE 2001 - 2005Barrow’s Neurological Institute / St. Joseph’s Hospital and Medical center, Phoenix, Arizona

Unit Charge Nurse to manage a staff of RNs, CNAs, and ancillary staff for a 24 bed Adult Intensive Care Unit to ensure quality patient care.

Certified Preceptor and trainer for new graduate RNs and new RN staff.

Education:

DOCTOR OF PHARMACY 2005 - 2009University of Southern California (USC), School of Pharmacy, Los Angeles, California

BACHELORS OF SCIENCE, NURSING 1997 - 2001Arizona State University (ASU), College of Nursing, Tempe, Arizona

Pharmacy Clerkships:

Oncology Ambulatory Care, USC / Norris Cancer Hospital, Los Angeles, California

Acute Care Medicine, USC University Hospital, Los Angeles, California

Advance Ambulatory Care Cardiac / Anticoagulation Clinic, LAC & USC Medical Center Pharmacy, Los Angeles, California

Pediatrics Pharmacy, Huntington Memorial Hospital, Pasadena, California

Community Pharmacy, Costco Pharmacy, Burbank, California

Hospital Practice, Huntington Memorial Hospital, Pasadena, California

IV Compounding Rotation, LAC & USC Medical Center Pharmacy, Los Angeles, California

Hospital Pharmacy, LAC & USC Medical Center Pharmacy, Los Angeles, California

Community Pharmacy, Sav-On Drugs #9640, Alhambra, California

Professional Licensure:

California Registered Pharmacist #62867 Expires 09/2016

California RN license # RN664836 Expires 10/2016

Certifications and Awards:

Bravo award from Ambulatory Care Medical Director 06/2015

United Healthcare Spot award 05/2015

United Living Our Values award: Relationships 10/2014

United Healthcare Spot award 02/2014

Medication Therapy Management (MTM) Certification 05/2013

Advanced Cardiovascular Life Support Provider 02/2013

Basic Life Support for Healthcare Provider 08/2013

Pharmacy Based Immunization Delivery, American Pharmacists Association 09/2005

Eagle Scout, Boy Scouts of America. Troop 88, Council 010, Gilbert, Arizona 09/1997

Professional Organizations:

California Association of Physicians Group (CAPG)

American Pharmacists Association