Customs Brokers and Forwarders Council of Australia Inc ......It is a good practice to consider lodging your application even if you have indicated “not sure” or even “disagree”

Gaining your Diploma of International Freight Forwarding (TLI50316) via Recognition of Prior Learning (RPL) SELF-ASSESSMENT CHECKLIST

Customs Brokers and Forwarders Council of Australia Inc trading as the International Trade and Logistics College

© CBFCA 2016 This material has been created for the sole use of enrolled students completing the Diploma of International Freight Forwarding qualification through the Customs Brokers & Forwarders Council of Australia Inc. (CBFCA). The use of this material for any other purposes is prohibited without the express written permission of the CBFCA Version 3.1 (14 June 2016) 2

Self-assessment checklist for CBFCA’s RPL applicants

Copyright Notice © 2016 Customs Brokers and Forwarders Council of Australia Inc (CBFCA) All rights reserved. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means without the prior written permission of the CBFCA, nor be otherwise circulated in any form without similar conditions being imposed on the subsequent receiver. The right of the CBFCA to be identified as the authors of this workbook has been asserted by them in accordance with the Copyright Act**. For further information, contact: The Executive Director CBFCA PO Box 303 HAMILTON QLD 4007



Introduction The Diploma of International Freight Forwarding (national course code Tl150316) is a nationally recognised qualification under the Australian Qualification Framework at AQF Level 5.

It comprises a total of 12 units or modules that include:

• 9 core units (these are the ‘technical’ units relating to international freight forwarding);

and

• 3 elective units (these are typically business-related or other units from other areas within industry including customs broking)

As a Recognition of Prior Learning (RPL) applicant, you need to provide sufficient supporting evidence of your skills, knowledge and experience across all 12 of these units such that this evidence indicates clearly that you possess all of the skills, knowledge and experience to be granted the Diploma of International Freight Forwarding without the need for any course work, attendance at classes or completion of assessments.

This self-assessment checklist is your first step in deciding if you have the required skills, knowledge and experience through conducting a self-review. This is your

This document should be read in conjunction with the RPL Information Kit available from the CBFCA. The kit outlines the

document and is provided as a guide for you. You will not be asked to submit this document at this stage although your RPL assessor will want to see it later once you have made your RPL application

full 4 step RPL process

• Step 1 – self-assessment (that’s what this document is for)

which includes:

• Step 2 – gathering authentic documentation as evidence

(you will use this self-assessment document to map the evidence you need in Step 2)

• Step 3 – Submitting your application

• Step 4 – Competency conversation

Good luck with your self-assessment.



The checklist in this document is designed for you to review your own skills and knowledge as an international freight forwarder. These categories are derived from the curriculum documents of the Diploma of International Freight Forwarding and so are naturally quite broad.

The checklist is created as a list of “I can...” statements for example:

“I can... calculate the container size required for a specific sea shipment”

You are asked to respond with one

of the following:

Agree

This means you are fully confident that you can successfully perform the function specified if and when required.

If there are areas that you have not done for some time but that you believe you would be very confident in doing, feel free to answer in the affirmative. Your assessor will probably cover off on this in the competency conversation

Not sure

This means that perhaps you could do this but might need a brush-up to either remind yourself of the process or to lift your currency level if you haven’t done this for a while.

This will form part of your own gap assessment so you could check out some ways to bring yourself up to speed in this area

Disagree

This means you do not have the skills or knowledge to perform this task.

This will form part of your gap assessment but it might be a case of enrolling in a unit of study to close this gap if your knowledge of the topic is non-existent, hazy or out of date.

Vitally important to note: It is a good practice to consider lodging your application even if you have indicated “not sure” or even “disagree” to some responses as you just may find that during the competency conversation with your assessor that you are able to demonstrate your skills and knowledge once engaged in discussing a scenario. Sometimes we surprise ourselves as to what we actually know despite never having formally studied the topic.

You need to be honest with your own skills assessment but also don’t underestimate how much you probably do know, particularly if you can draw on some years of experience in the industry.



CORE UNITS



Sea and multi-modal freight transport Workplace indicators “I can...”

Workplace performance Agree Not sure Disagree

Select routing for sea and multimodal freight transport

Advise on and organise packaging, packing, stowage and storage of freight for se and multi-modal freight transport

Assist in organising insurance for sea and multi-modal freight transport

Organise permits and authorisations needed for sea and multi-modal freight transport

Liaise with the freight forwarding global network

Track international cargo being forwarded being forwarded by sea or multi-modal freight transport

Complete required documentation and records

Suggested evidence to demonstrate competency in this unit

(List all that provide “evidence of” your skills and knowledge in this area)

Evidence Available (tick Y/N) Evidence log number*

E.g. Current job description Y Item 3

* This is how you will keep track of your evidence. Keep in mind that one piece of evidence could be used across a number of different units



Air freight transport Workplace indicators “I can...”


Select routing for air freight transport

Advise on and organise packaging, packing, stowage and storage of freight for air transport

Assist in organising insurance for air freight transport

Organise permits and authorisations needed for air freight transport

Liaise with freight forwarding global network

Track and trace international cargo being forwarded by air transport









Road and rail transport Workplace indicators “I can...”


Select routing for road and rail freight transport

Advise on and organise packaging, packing, stowage and storage of freight for road and rail transport

Assist in organising insurance for road and rail freight transport

Organise permits and authorisations needed for road and rail freight transport

Liaise with freight forwarding global network

Track international cargo being forwarded by road and rail transport









Freight forwarding documentation and permits Workplace indicators “I can...”


Access and interpret information on freight forwarding documentation and permits

Apply knowledge of freight forwarding documentation and permits to freight forwarding function








Chain of responsibility compliance

Workplace indicators “I can...”


Explain chain of responsibility features in the Heavy Vehicle National Law and regulations or applicable state/ territory law and regulations

Develop and implement workplace policies and procedures for chain of responsibility

Review workplace policies and procedures relating to chain of responsibility








Logistics, storage and distribution



Access and interpret information on logistics, warehousing, storage and distribution

Analyse required knowledge of logistics, warehousing, storage and distribution

Apply current knowledge of logistics, warehousing, storage and distribution to freight forwarding functions








Contracts, insurance, risk and liability



Examine an international freight forwarding sales contract

Examine an international freight forwarding service contract

Manage risk in international freight forwarding

Assist in organising insurance requirements for international freight forwarding

Manage legal liability in an international freight forwarding project








Special freight and dangerous goods



Manage the provision of special freight transport services

Manage and organise international freight forwarding projects

Manage and organise the forwarding of dangerous goods

Monitor and track the international forwarding of special cargo and dangerous goods

Complete all required forms and documentation








Safety and security



Assess international freight transport security and safety risks

Specify international transport security and safety requirements

Implement transport security and safety plans and policies

Monitor and review system performance








ELECTIVE UNITS



You are required to attain just three elective units to supplement your core units and complete the Diploma of International Freight Forwarding. In the following pages you will find self-assessment questions for some of the common electives used by the CBFCA for its students studying the course.

Elective information

However, there are other general electives listed in the Diploma qualification and we would be delighted to discuss with you your experience across these other electives as required. Some of these electives have come from the Diploma of Customs Broking and so if you have received this qualification, you will automatically be granted the units you completed in that course as electives in this Diploma.

On this page is the full list of general electives as provided in the Diploma qualification document. The highlighted units are the ones for which self-assessment questions are provided on the following pages.

General Elective Units as provided in the national course package Unit

BSBFIM501 Manage budgets and financial plans

BSBMKG513 Promote products and service to international markets

BSBCUS501

PSPGOV518A

TLIM4004

Manage quality customer service*

Benchmark performance

Mentor individuals or small groups

BSBMGT502 Manage people performance*

TLIX0001

TLIX5054

Determine tariff classification of goods*

Comply with biosecurity border clearance*

Other electives offered by the CBFCA and available in this Diploma

TLIR4001A

TLIR4002A

Monitor supplier performance*

Source goods/services and evaluate contractors*

* Currently offered as either core or electives in the Diploma of Customs Broking



Managing quality customer service



Investigate, identify and assess the needs of clients in the planning process

Ensure plans achieve the quality, time and cost effective specifications with clients

Deliver services to customer specifications within the organisation’s business plan

Monitor team performance to consistently meet the organisation’s quality and delivery standards

Assist colleagues to overcome difficulty in meeting customs service standards

Develop and use strategies to monitor progress in achieving service targets and standards

Develop and use strategies to obtain customer feedback to improve the provision of services

Develop, procure and use resources effectively to provide quality service to clients

Make decisions to overcome problems and to adapt client services in consultation with appropriate individuals and groups

Manage records, reports and recommendations within the organisations’ systems and processes










Manage people performance



Consult relevant groups and individuals on work to be allocated and resources available

Develop work plans in accordance with operational plans

Allocate work in a way that is efficient, cost effective and outcome focussed

Confirm performance standards, code of conduct and work outputs with relevant teams and individuals

Develop and agree performance indicators with relevant staff

Conduct a risk analysis in accordance with the organisations risk management plan and legal requirements

Design performance management and review processes to ensure consistency with organisation objectives

Train participants in the performance management and review process

Conduct performance management in accordance with organisational protocols

Provide informal feedback to staff on a regular basis

Advise relevant people when there is poor performance and take necessary actions

Document performance in accordance with the organisation’s performance management system

Write and agree performance plans

Monitor and coach individuals with poor performance

Counsel individuals who continue to perform below expectations

Terminate staff in accordance with legal and organisational requirements where serious misconduct or ongoing poor performance continues










Source goods/services and monitor supplier/contractor performance



Identify the purpose and specifications of required goods and services

Determine the required quantities of goods/services

Determine the required frequency of ordering goods and services

Identify suitable contractors for the provision of goods and services

Make comparative costings for the attainment of goods and services

Evaluate contractors against established criteria

Create a prioritised short list of contractors to provide a cost-competitive quality service

Document the outcomes of the contractor selection process

Document and implement procedures for the receival of supplied goods an services

Assess contracted requirements of supplied goods and services for conformity to contracted requirements

Undertake to rectify non-conformance in accordance with organisation procedures

Refer issues on non-conformity outside of my scope of authority to designated personnel

Annotate and make performance assessments to the supplier’s file

Document actions taken in regard to non-conformance by suppliers

Maintain system records in accordance with organisational information management systems and legal requirements where applicable










Biosecurity border clearance



Assess the NCCC documentary requirements for different modes of transport.

Correctly assess a Packing Declaration, including any requirements for further documents in relation to an importation.

Correctly assess treatment certificate documentation requirements in relation to the Department of Agriculture requirements for both Commodity and Non Commodity shipments.

Correctly assess the treatment requirements for timber used in both commodity and non commodity shipments, considering the type and size of timber used.

Accurately assess the requirements for unpack locations for FCL and FCX shipments.

Understand and can correctly identify the use of ISPM15 compliant timber, together with the limitations of the use of the standard.

Correctly asses the requirements to direct shipments under the AEP for Commodity Scheme, including the pathway requirements.

Access the latest release of Department of Agriculture compliance agreement documentation in relation to the NCCC and AEP COM Schemes.

Correctly assess the in scope and out of scope requirements of commodities under the AEP for Commodity Scheme.

Correctly select the required processing type and QAP code in relation to commodities for lodgement with the ICS.

List the sanctions that can apply to both the NCCC and AEP COM Schemes

List the record retention requirements of the NCCC and AEP COMM Schemes.

Correctly provide the answers required for lodgement of an Import Declaration in the ICS, under the NCCC and AEP COMM Schemes.










Classification



Accurately classify goods in all chapters of the 3rd Schedule of the Customs Tariff, including the following types:

• Food

• Chemicals

• Plastics

• Rubber

• Paper

• Machines, including incomplete machines

• Precision instruments

• Vehicles

• Toys

• Textiles

• Metals

• Parts

• Accessories

• Functional units

• Multi-function machines

• Sets








Documents

Customs Brokers and Forwarders Council of Australia Inc ......It is a good practice to consider lodging your application even if you have indicated “not sure” or even “disagree”