Customer's Shipping Document

8/10/2019 Customer's Shipping Document

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Customers Handbook Overview on Procedure in Maersk Line from booking to collection of Bill of Lading

Maersk Line

Customers Handbook Overview of procedures

from booking to collection of bill of lading

(Version 17 dated 17 October, 2 12!

Maersk Line 0


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Table of Contents

1 Background nformation!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"" Overview on Procedure from Booking to Collection of Bill of Lading!!!!!!!!!!!!!!!!!!!!!"# Procedures of Booking $elease and %mendment!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&

#!1 Booking $e'uirement!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!" Booking Met(ods!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&

3.2.1 E-booking......................................................................................43.2.2 Email Booking................................................................................5 3.2.3 Fax Booking...................................................................................5

#!# Pros and Cons of different booking met(ods!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!)#!& Booking $elease and *tatus!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!+#!) Booking %mendment!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!+

& Procedures and *ervice Level of Handling *(i,,ing nstruction and $eleasing Billof Lading!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!-

&!1 *(i,,ing nstruction *ubmission!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!-&!" Met(ods of *(i,,ing nstruction *ubmission!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.

4.2.1 Electronic Shipping Instruction E-SI!..............................................."4.2.2 Email............................................................................................"4.2.3 Fax..............................................................................................."

&!# Pros and Cons of using different met(ods of * *ubmission!!!!!!!!!!!!!!!!!!!!!!!!/&!& * *ubmission and ssue of erif Co, !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!/&!) Bill of Lading %mendment!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11&!+ *witc( Bill of Lading!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1"&!- nvoice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1"&!. nvoice dis,ute!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1&&!/ Bill of Lading Collection!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1&

) 2uick Contact!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1++ %mendment Log!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1-

Maersk Line 1


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1 Background nformation

3(is document aims at giving our customers a brief idea on t(e working ,rocedure inMaersk Line! 4it( t(is document5 we (o,e t(at our working ,rocedure would be

more trans,arent to our customers and build u, a stronger collaboration betweenour customers and Maersk Line! 3(is document would work as a reference to ourservice and ,lease visit www!maerskline!com!(k for t(e latest information!

" Overview on Procedure from Booking to Collection of Bill of Lading

3(e following flow c(art s(ows an overview of ,rocedures from booking stage to t(eissuance of Bill of Lading!

Maersk Line "
http://www.maerskline.com.hk/http://www.maerskline.com.hk/


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Maersk Line

M16 Maersk Lineerif t(e booking order and confirmt(e booking! nform customer nomatter allocation is ,ossible or not!

C16 CustomerMake a booking order t(roug(maerskline!com 7 inttra!com 7 e8mail 79a:

*ubmitBooking

$elease

Booking

C"6 CustomerPre,are * wit( sufficient information

M&6 Maersk LineBase on t(e submitted * 5 releaseverif co, and invoice to customer

*ubmit *

$eleaseverifco,and

invoice

C#6 CustomerC(eck t(e verif co, and invoice!%cce,t it if all t(e information iscorrect! %sk for amendment ifnecessar !

M-6 Maersk Line$elease Bill of Lading to customer

%cce,t

%sk for%mendment

M)6 Maersk Line%mend t(e verif co, according tocustomers re'uest

$eleaseamended verif

co,and

invoice

M+6 CustomerC(eck t(e amended verif co, andinvoice

%cce,t

PendingBooking

M"6 Maersk Linenform customer about t(e situationso t(at customer would know t(estatus of t(eir booking clearl !

M#6 Maersk Line%llocate t(e s,ace of eac( string bMaersk *ales force for t(e ,endingbookings!

%llocate*,ace

$eleaseBooking

#


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# Procedures of Booking $elease and %mendment

3.1 Booking Requirement

4(at information s(ould be included in a s(i,,ing order;

% com,lete s(i,,ing order s(ould include t(e following information6 *(i,,er Consignee ?$ Contractual Customer @*(ould be eit(er *(i,,er7Consignee7isc(arge or Place of >eliver @in case inland trans,ort at destination is

under carriers res,onsibilit A escri,tion Pa ment 3erm Commodit ?arliest >e,arture >ate Hong Dong Customs >eclaration Broker @ f an A P$C endor E89orm!,df

3.2 Booking Methods

ou can submit our s(i,,ing order to us t(roug( t(e following c(annels6

1! nternet @Maerskline!com or nttra!comA"! ?mail#! 9a:

3.2.1 E-booking

9or ?8booking5 ou can visit www!maerskline!com!(k and www!inttra!com for furt(erinformation! 3(ese are two different virtual ,latforms t(at let ou create ourbookings t(roug( t(e internet!

Please s,ecif t(e target vessel name if ou cannot get it under t(e auto functionunder t(e field of G


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3.2.2 Email Booking

9or email booking 5 ou can send our s(i,,ing order form to our booking teams6

De artment Email !ddressMiddle ?ast and Oceania 3rade (kgcseaaaImaersk!com

%frica 3rade (kgcseaaaImaersk!com

?uro,e and Mediterranean 3rade (kg cseeurgen Imaersk!com

Pacific 3rade (kg cse,acgen Imaersk!com

*,ecial Cargo 3eam @(andles dangerouscargoes5 reefer5 metal steel coils and OOEA

(kg cses,cIma ersk!com

3.2.3 "a# Booking

9or fa# booking 5 ,lease fa: our s(i,,ing order form to .)"8"/-"0+""

3.3 $ros and Cons of different booking methods

4it( continuous develo,ment5 services offered b www!maerskline!com!(k andwww!inttra!com are more reliable and stable! %lso5 customers can kee, track on t(estatus of booking t(roug( t(e websites! 4e gladl recommend t(ese online servicesto ou for better 'ualit of information!

Maersk Line

%ia $ros Cons

Maerskline!com!(k7nttra!com

1! Can kee, track of (istoricalrecords and make anal sist(roug( our web8,age

"! 4idel and commonl used#! Hig(l accurate! Can save for

various tem,lates! Onl asim,le registration isneeded at t(e first timeusage

1! %ffected b internetconnection s,eed

9a:Booking 7?mailBooking

1! ?as to use 1! 9a: line is not reliable"! Low accurac resulted b

manual data transfer#! Low efficienc&! Cannot kee, track of

records

)
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.maerskline.com/http://www.inttra.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.maerskline.com/http://www.inttra.com/


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3.& Booking Release and 'tatus

4e ,romise to res,ond to s(i,,ing orders wit(in " working (ours for e8bookings and& working (ours for fa:7email bookings! Bookings of dangerous5 reefer and Out of Eauge nature would be confirmed once a,,roval is got from relevant coordination

,arties! f ou receive no res,onses from us after our ,romised turn time5 besidescalling our dedicated customer services re,resentative5 t(ere are " effectiveescalation c(annels6

1! Log in to www!maerskline!com!(k or www!inttra!com to c(eck t(e booking status"! *end a reminder email to our dedicated customer service re,resentative!

3.( Booking !mendment

ou can send booking amendment to our dedicated customer servicesre,resentative t(roug( email @,referredA or fa:!

4(at is a good booking amendment format;4e recommend t(e below format for booking amendment so t(at we can ,rocess t(ebooking amendment wit(in & working (ours6

BOOD


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& Procedures and *ervice Level of Handling *(i,,ingnstruction and $eleasing Bill of Lading

&.1 'hi ing )nstru*tion 'ubmission

f correct and sufficient s(i,,ing instruction details are sent before *(i,,ingnstruction @* A closing5 t(e verified co, s(ould be read wit(in "1 running (ours!3(erefore5 it is vital to make sure t(ere is correct and sufficient information on our* !

Mandator+ "ields for 'hi ing )nstru*tion

C(eck list for t(e items mandator for *(i,,ing nstruction6

Booking


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f ,a ment and7or collection of original bill of lading @OBLA are to be ,rocessed inlocation ot(er t(an booking location5 ,lease ,rovide ! of t(e following mandatorinformation of t(e ,a er7OBL collector in t(e *(i,,ing nstruction @* A6

9ull com,an name 9ull address P(one no! 9a: no! Contact ,erson

&.2 Methods of 'hi ing )nstru*tion 'ubmission

&.2.1 Ele*troni* 'hi ing )nstru*tion ,E-')

*im,l login to www!maerskline!com!(k and fill in all t(e information as instructed!

&.2.2 Email

ou can attac( our * b email and send to our document center viacgdgscid:Imaersk!com

However5 ,lease D/ 0/T send multi,le emails to cgdgscid:Imaersk!com5 as it will beconsidered as amendment on * so t(e email will be 'ueued at t(e end5 and inevitabldela ing t(e ,rocess! f ou would like to c(eck t(e status of documentation5 ou cansend a reminder to our customer service e:,ort team via below email address6

De artment Email !ddressMiddle ?ast and Oceania 3rade (kgcseaaaImaersk!com

%frica 3rade (kgcseaaaImaersk!com

?uro,e and Mediterranean 3rade (kgcseeurgenImaersk!com

Pacific 3rade (kgcse,acgenImaersk!com

*,ecial Cargo 3eam (kgcses,cImaersk!com

n order to s,eed u, documentation ,rocess and avoid t ,ing errors5 it is suggested touse document format w(ic( is available for co, 5 e!g! word5 e:cel5 te:t file or P>9

format!Manual document fee will also a,,l on to, of document fee!

&.2.3 "a#

ou can fa: our * according to s(i,ments trade lane6

De artment "a# 0o.Middle ?ast5 Oceania and %frica3rade .)"8"/-"0-/1

Maersk Line .


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?uro,e and Mediterranean 3rade .)"8"/-"0-/1Pacific 3rade .)"8"/-"0-/1

&.3 $ros and Cons of using different methods of ')

'ubmission3(ere are man advantages of using t(e ?8* service com,ared to email and fa:! Busing t(e reliable and fast ?8* 5 our business could be benefited from it greatl

&.& ') 'ubmission and )ssue of %erif+ Co +

4(en s(ould submit * ;

Com,lete * s(ould be ,rovided wit(in below timelinesK ot(erwise a HD>1)0 Late*(i,,ing nstruction 9ee will be im,osed!

Closing for all main strings and load ,orts are available on our website via below link6

(tt,677www!maerskline!com7localfile7;,at(F7asia7c(ina7sc(edules7sailingN"0sc(edules7*ailingN"0sc(edule langF ( C#/0for e:! HDE s(i,ment or $MB#)0 for e:! %3 s(i,ment ,er container would bec(arged for submitting t(e information to t(e Customs after t(e closing time ,erindividual service! However5 t(is does not guarantee t(e containers can be loaded ont(e target vessel!

9or >angerous cargo5 t(e * submitting deadlines are t(e same as t(e dr cargoese:ce,t t(e s,ecial arrangement wit( destinations in ?uro,e lease onl+ submit') after all the *ontainers had been loaded other ise there might beroblems in the manifest ro*ess hi*h might *ause the *ontainers not toload.

Maersk Line

%ia $ros Cons?8* 1! 9ewer errors

"! Can kee, track of ,rocessingstatus via our website round t(eclock#! (ig( reliabilit on receiving

1! %ffected b t(e internetconnection s,eed

9a: 7?mail

1! ?as to use 1! 9a: line is not reliable"! Low accurac resulted bmanual data transfer#! Cannot kee, track ofrecords&! Manual document fee willbe c(arged

/
http://www.maerskline.com/localfile/?path=/asia/china/schedules/sailing%20schedules/Sailing%20schedule&lang=zh_CNhttp://www.maerskline.com/localfile/?path=/asia/china/schedules/sailing%20schedules/Sailing%20schedule&lang=zh_CNhttp://www.maerskline.com/localfile/?path=/asia/china/schedules/sailing%20schedules/Sailing%20schedule&lang=zh_CNhttp://www.maerskline.com/localfile/?path=/asia/china/schedules/sailing%20schedules/Sailing%20schedule&lang=zh_CN


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4(at will receive after * submission;

%round /.N of t(e verif co, are sent to our customers wit(in "1 running (ours5after receiving t(e s(i,,ing instruction! ,on t(e recei,t of erif Co, 5 ,lease c(eckt(e details on it carefull ! f t(ere is no ,roblem5 ou can confirm it wit( ourdocument center @o,tionalA! f ou t(ink an amendment is needed5 ,lease follow t(este, in *ection &!) for amendment ,rocedure!

Please also note t(at t(e =On8board >ate would not be s(own on t(e erif Co,before all t(e containers in t(e trans,ort document are actuall loaded on board!3(e =On8board date s(own is t(e da t(at individual containers are ,( sicallloaded5 t(us not all s(i,ments on same vessel will (ave t(e same =On8board date!

%re t(ere an ot(er im,ortant t(ings s(ould know about * submission;

1! n case a 3(ird Part %gent is re'uested5 ,lease indicate t(e location of freig(t,a ment and ,rovide t(e following information about t(e Bill of Lading ,ick8u,t(ird ,art in t(e * 6 com,an name5 contact ,erson5 tel! no!5 fa: no! andaddress!

"! Customers need to ,rovide P% M?!

#! Customers need to mark on * if *eawa Bill is re'uiredK ot(erwise bill t ,e willbe defaulted as


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&.( Bill of ading !mendment

*te,s for Bill of Lading %mendment

1! Place all B7L amendment on eit(er B7L draft @if availableA or original * but stronglsuggest to use BL draft!

"! Clearl indicate =%mendment on t(e B7L draft!#! B circle or different marks to indicate t(e information t(at need to be amended&! f acknowledgement is needed5 ,lease also indicate on t(e * amendment!)! 9or


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&. ' it*h Bill of ading

4(at s(ould do first;

9or switc( Bill of Lading re'uest5 t(e full set of original Bill of Lading (as to besurrendered back to our 9reig(t Office @CounterA! %lternativel 5 t(e followingdocuments s(ould be submitted before amendment being ,rocessed6

% co, of t(e original Bill of Lading % co, of t(e ,ro,er endorsement of t(e Bill of Lading 3(e s(i,,ing instruction of t(e switc( Bill of Lading

9or t(is case5 still t(e full set of original Bill of Lading (as to be submitted w(encollecting t(e new Bill of Lading!

4(at can be amended;

3(e following fields 7 information can be amended6

*(i,,er 7 Consignee 7 +)0 ,er B7L is c(arged @?ffective from0170&7"00/A!

&.4 )n5oi*e

3o ac(ieve a (ig(er degree of standardi ation of documentation s stem5 freig(t willno longer be ,rinted on original Bill of Lading and verif co, ! %ll freig(t invoices willbe available on our website . running (ours after release of verif co, !

4(ere can c(eck freig(t;

M+"inan*e at Maerskline.*om

Maersk Line 1"


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4e (ig(l encourage ou to c(eck t(e freig(t online w(ic( is e:tremel convenient5accurate and fast! %ll freig(t invoices will be available on our website@www!maerskline!com!(kA! ou can c(eck all t(e freig(ts sim,l b a few clicks6

1! Eo to www!maerskline!com!(k"! Login5 or register if ou are new to our website

#! Click =M 9inace on t(e left8(anded column under nvoices categor

') 'ubmission Time )n5oi*e read+ time on the ebBefore vessel de,arts . running (ours after vessel de,arture%fter vessel de,arts . running (ours after release of erif Co,

nvoices of our res,ective s(i,ment will be ,ut rig(t on t(e web u,on blading readiness!4it( registration at our website5 ou will be able to view instantl same information asour database!

Maersk Line 1#


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Please contact our res,ective customer service associate for su,,orts on registration oren'uires on t(e e8invoice web ,roduct!

'ingle fa#6emailBesides viewing our invoices on Maerskline!com5 we can also send invoices to out(roug( single fa: or email! f ou would like us to send all t(e invoices to ou via asingle fa:7email5 ,lease contact our ,a ment center for assistance via t(e belowc(annel6

?mail6 (kgfin,mtgenImaersk!com3ele,(one6 .)"8#-+)#-+) 2uick dial .7+7.

&.7 )n5oi*e dis ute9or an rate in t(e invoice w(ic( is different from t(e rate 'uoted in a valid contract6

1A Please select t(e s,ecific o,en invoice and ,ress t(e GCallout bo: in t(e %ctioncolumn in M 9inance for t(e s,ecific s(i,ment on Maerskline!com5 and in,ut t(ereason of dis,ute5 invoice section and also t(e dis,ute details!

Maersk Line 1&

You caopen odownlthe inv

by clictheattachmfile

You canopen ordownloathe invo

by clickitheattachmfile


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Once ou select t(e action in t(is case Gcreate in'uir icon it will dis,la a new

screen w(ere ou are re'uested to enter t(e details of t(e dis,ute!

3(ree mandator fields need to be filled in order to create t(e dis,ute case61! $eason mandator field"! Comments mandator field#! Contact data mandator field&! $eference o,tional field

Maersk Line 1)


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Please contact our res,ective customer service associate for su,,orts in nvoice>is,ute at M 9inace!

"A Or ,lease contact our ,a ment center and verif t(e correct rate for ours(i,ment!

?mail6 (kgfin,mtgenImaersk!com3ele,(one6 .)"8#-+)#-+) 2uick >ial6 .7+7.

&.8 Bill of ading Colle*tion

Bill of Ladings s(ould be ,icked u, wit(in 10 calendar da s after t(e de,arture of t(e firstvessel @including bargeA! Late Bill of Lading Picku, fee would be c(arged as follow if bill oflandings are not ,icked u, timel 6

&e% le'el o( tari(( %ill be e((ecti'e (rom the (irst 'essel loa)ing )ate on or a(ter! 15th *anuar+ 2,," inclu)ing barge!.

Pa ment Location Late Bill of Landing Picku, 9ee@,er billA

Hong Dong 7 Macau HD>&00 for over 10 da sKHD>.00 for over "1 da s andHD>1)00 for over #1 da s

Mainland C(ina e:cluding HongDong 7 Macau

$MB&00 for over 10 da sK$MB.00 for over "1 da s and$MB1)00 for over #1 da s

*ame c(arge will also be a,,lied to *eawa Bill late freig(t ,a ment!

4(at s(ould do before collecting t(e Bill of Lading;

Maersk Line 1+


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1! C(eck vessel de,arture date as Bill of Lading will onl be read for issuance aftervessel sailed

"! C(eck verif co, to ensure no furt(er amendments are needed#! C(eck t(e amount t(at needs to be settled&! Bring along re'uired items to collect t(e Bill of Lading6

erif co, or invoice Eate8move record or ot(er aut(ori ed letter Com,an c(o, alid e:,ort license if re'uired *ettlement of freig(t c(arges

4(ere can collect t(e Bill of Lading;

Online at Maerskline!com%fter making sure t(e correctness of t(e verif co, and invoices5 ou can makede,osit to our bank account as follow6


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9 :ith effe*ti5e from 2( th "ebruar+ 2;;7 e ould sto the issuan*e of original sea a+ bill at *ounter in order to ro5ide better ser5i*es and a5oidlong queue at our *ounter. )f +ou ould like to rint +our original sea a+ billon eb lease *onta*t our *ustomer ser5i*e at 7(2-34 (34 ( for

arrangement.

How to avoid a long wait at t(e counter;

3ime for 'ueuing u, at our counters varies wit(in t(e da and customer ma need towait u, to " (ours or more during ,eak (ours! 3(us5 we encourage our customers tocome to our counter during t(e non8,eak (ours5 i!e! 0.6#0%M 0/6#0%M and1"6#0PM 0#600PM!

) 2uick Contact

Here is t(e 'uick contact of all trade lanes! %ll of t(e customers are welcome tocontact our customer service re,resentative via t(e following (otline numbers andemail addresses!

otline

0umber?ui*k DialCode99

Email !ddress

Middle ?ast andOceania 3rade

.)"8#-+)#-+)

.++ @C(ineseA//++ @?nglis(A

(kgcseaaaImaersk!com

%frica 3rade .+) @C(ineseA//+) @?nglis(A

(kgcseaaaImaersk!com

?uro,e and

Mediterranean3rade

.+& @C(ineseA

//+& @?nglis(A

(kg cseeurgen Imaersk!com

Pacific 3rade .+# @C(ineseA//+# @?nglis(A

(kg cse,acgen Imaersk!com

*,ecial Cargo 3eam .+" @C(ineseA//+" @?nglis(A

(kg cses,cIma ersk!com

JJ 9or 'uick access5 ,ress t(e 2uick >ial Code w(en t(e main voice menu ,rom,ted!

Maersk Line 1.
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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+ %mendment Logersion 4 1 &o' 2,,/!0

%dded *,ecial ,a ment re'uirements @Cross83radesA on *ection &!1 %dded *ection &!+ on *witc( Bill of Lading

ersion 5 2" &o' 2,,/!0 >eleted t(e differentiation of e8si non e8si on *ection &!#

ersion 3 *an 2,,"!0 %dded t(e *> bank account on *ection &!. ,dated new tariff of Late Bill of Lading Picku, fee w(ic( would be

effective from 1) Qan "00. on *ection &!. ,dated t(e Hotline number on *ection )

ersion / 12 Feb 2,,"!0 %dded t(e arrangement of issuance of Original *eawa Bill on *ection &!.

ersion " 5 ar 2,,"!0 ,dated t(e fa: number of t(e document de,artment for %sia5 %frica5

%ustralia Middle ?ast s(i,ments on *ection &!"!#

ersion 2" ar 2,,"!0 ,dated t(e new fa: numbers of t(e document de,artment w(ic( will be

effective on Ma 1 st on *ection &!"!#

ersion 1, 14 a+ 2,,"!0 ,dated t(e contacts of t(e Middle ?ast team!

ersion 11 2" *ul+ 2,,"!0 ,dated t(e * closing time for Qa,an s(i,ments under *ection &!&

ersion 12 ,2 ecember 2,,"!0 ,dated t(e *witc( Bill of Lading 9ee under *ection &!+

ersion 13 15 E E BE 2,,"!0 ,dated t(e contacts for all trade after restructuring t(e

organi ation for customer service de,artment! ,dated t(e turn time of sending out t(e verif co, of B7L under *ection

&!& ,dated t(e arrangement of dis,uting an invoice under *ection&!.

ersion 14 ,3 $ 6 2,, !0

Maersk Line 1/


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,dated t(e *witc( BL fee from HD>+") to HD>+)0 effective from17%,r7"00/ under *ection &!+

Moved Middle ?ast trade from ? $ de,artment to %%% de,artment!

ersion 15 1 $ 6 2,,"!0 ,dated t(e email address and fa: number for * submission effective

from 1+7M%$7"00/!

ersion 1 1" 7ctober 2,1,!0 8p)ate) the email a))ress o( 9a+ment entre to

hkg(inpmtgen:maersk.com e((ecti'e (rom 3 $ugust 2,1, 8p)ate) the email a))ress o( ;S to ; ;S I

Documents

Customer's Shipping Document