Challenge An Outdated Interface for a Pioneering Company

FLOR’s original eCommerce site was, in the words of the company’s

Shortcomings of the original site…

• Every basic change and new feature addition would break major site components

• • • Not optimized for an ideal user experience

Solution

An Efficient, Manageable Platform

rce site on the Magento Enterprise platform.• Modular structure allows features to be added/removed without breaking

the site• ns, cloud-

based tax management solution, and call center • Custom Builder application lets users envision and design their own rugs,

runners, and “FLOR-tiled” wall-to-wall carpets• New functionality enables product search, comparisons, and suggestions• No customer service help needed to browse, specify, and order products

Results

Better Sales, Service, and Operations

FLOR’s new eCommerce store and administrative operations are now more organized, more scalable, and perform better because of Magento’s power

• Online sales increased• Customer satisfaction enhanced• Integration with back-end systems improved• • Expanded availability for customer service reps to consult on complex

orders, advanced sales, and service issues

Flor Covers All the Bases with Magento Enterprise EditionAfter noticing the waste and

incurring with traditional wall-to-wall carpeting, FLOR, Inc. launched its “carpet tile” solution in 1973.

the world are covered with the

devised.

Magento Solution Partner: 50,000feet

50000feet.com

The company that changed the way

transformed their online presence with Magento Enterprise.

FLORCustomer Success Story

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