Custom Wood Windows & Patio Doors

Extraordinary art istry

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The clothes you wear. The car you drive. The fi lms you see. All these elements are facets of your personality.

Reflections of who you are. JELD-WEN knows your home is no exception. That's why al l our Custom Wood

windows and patio doors are made-to-order. These distinctive products are ideal for both new and renovated

homes and are crafted by master artisans from solid western pine AuraLast® wood for lasting beauty. We also

offer an extensive array of options to meet your unique preferences. Whatever you select, you can rely on our

windows and patio doors to be distinctive, durable and worry-free.

Table of Contents

Materials and components 4

Product styles 6

Glass types 10

Divided lites 12

Exterior options 14

Interior options 16

Warranty 18

In my dream home, everything is unique — just like I am.

Custom Wood windows and patio doors with AuraLast wood have been awarded the Good Housekeeping Seal.4

Enchant ing e lements: materials & componentsCustom Wood windows and patio doors are avai lable with either wood or clad-wood exteriors. Whichever you choose,

be sure to request a care and maintenance guide after your purchase. It will help you keep your windows and patio doors

as beautiful as they were the day they were installed.

Clad-Wood exteriors

For steadfast protection from the elements, select our low-maintenance metal-clad-wood windows and patio

doors. They feature durable metal cladding, so they’re appropriate for almost every cl imate and never need

painting. In addition, clad-wood exteriors offer plenty of design flexibi l ity. They’re available in a range of

colors to complement any home, as well as three copper finishes.

Wood exteriors

With wood exteriors, you gain greater design freedom, because they can be painted any color you want.

They feature factory-applied primer, which helps paint adhere to the wood. This prime coat does not act as a

sealant, so it’s crucial to seal and paint the exterior immediately after installation. AuraLast® wood promotes

increased durability and decreased maintenance; however, it’s still important to consistently maintain primed

wood windows and patio doors (even after they’re painted). This option is best suited for moderate climates.

Custom Wood windows and patio doors are avai lable with either wood or clad-wood exteriors. Whichever you choose,

be sure to request a care and maintenance guide after your purchase. It will help you keep your windows and patio doors

For steadfast protection from the elements, select our low-maintenance metal-clad-wood windows and patio

doors. They feature durable metal cladding, so they’re appropriate for almost every cl imate and never need

painting. In addition, clad-wood exteriors offer plenty of design flexibi l ity. They’re available in a range of

With wood exteriors, you gain greater design freedom, because they can be painted any color you want.

They feature factory-applied primer, which helps paint adhere to the wood. This prime coat does not act as a

wood promotes

increased durability and decreased maintenance; however, it’s still important to consistently maintain primed

wood windows and patio doors (even after they’re painted). This option is best suited for moderate climates.

AuraLast Wood

Dip-Treated Wood

NOTE: Colors are used for illustration purposes only; AuraLast wood has a clear pine color.

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AuraLast® wood (patent pending)

Only JELD-WEN® pine wood windows and patio doors are built from

AuraLast wood for superior protection from wood decay, water

saturation and termites. This protection is supported by our exclusive

20-year warranty.

AuraLast wood (shown in green) provides virtually 100 percent

penetration of the protective ingredients—from the surface to the

core. This means nail and screw holes or installation methods cannot

compromise the integrity of AuraLast wood.

In contrast, other manufacturers use dip-treated wood (shown in red),

which is protected on the surface only. This means the treatment’s

effectiveness will be compromised when the surface is broken.

Ref ined des igns: product styles

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Awning window

Versatile awning windows are compatible with many architectural styles.

They’re hinged at the top and open out from the bottom in an upward

swing. They can also be opened to varying degrees.

Casement window

These stylish windows deliver the most unobstructed viewing areas,

structural integrity and ventilation of any operating window. Each one

is hinged so the sash opens outward, to the right or left, in a swinging

motion. We also offer push out casement windows that operate simply

with friction hinges and have an especially clean look.

Double-Hung window

Double-hung windows perfectly reflect traditional American design.

These windows have upper and lower sash that sl ide vertically past

each other in a single frame. The sash also tilt in for convenient cleaning.

French casement window

Enchanting French casement windows feature two hinged sash that

open outward from the center of the window frame. This creates an

unobstructed opening that spans nearly the complete width of the frame.

Horizontal gliding window

Streamlined horizontal gliding windows allow for ventilation without

taking up additional space when open. Each one has a stationary

sash and a sash that glides to the right or left in grooves or tracks.

Radius and Geometric window

Our radius and geometric windows are a distinctive choice that can

emphasize architectural details or a stunning vista. They’re available with

fixed or operating sash in a wide range of standard shapes and sizes

or custom designs.

See the following page for additional styles.

1. Casement

2. Transom (half-round)

3. Awning

4. Horizontal Gliding

5. Double-Hung

6. Push Out Casement

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French swinging patio door

Our French swinging patio doors increase the sense of

elegance and light in any space. Both doors open in the

middle with no center mullion.

Gliding patio door

Our gl iding patio doors unite contemporary styl ing and

the tradit ional warmth of wood. They open by gl iding

along horizontal tracks at the head and si l l .

Swinging patio door

Add charm to any home with swinging patio doors. These

doors swing either out or in on side hinges. We also offer

clad raised-panel patio doors with either single horizontal

or dual vertical panels, as well as radius patio doors with

half-round or sector tops.

Sidelights and transoms

Sidelights and transoms can increase the sense of elegance

or drama in any home. A sidelight is a window installed

on one or both sides of a patio door. A transom is a window

set above another window or a door.

product styles

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1. French Swinging Patio Doors with Radius Tops

2. Radius-Top Operating Casement

3. Geometric In-Sash Picture

4. Raised-Panel Patio Door

5. Gliding Patio Doors

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The union of form and function inspires me. 9

A shining select ion: glass types

In warm weather,

LoE–3-366 reflects the

sun’s energy and reduces

heat gain in the home.

In cold weather, LoE–3-366

glass reduces the amount

of heat lost by reflecting

it back inside.

Bronze TintedGrey TintedGrey TintedGrey Tinted Obscure Spectrum Seedy

Rain Narrow ReedSandblasted Glue Chip

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LoE–3-366 insulating glass

High-performance LoE–3-366 insulating glass lowers energy costs, helps homes stay cooler in the summer

and warmer in the winter, prevents fading of interior furnishings, and reduces condensation. It also

delivers greater visible light transmittance than tinted glass. LoE–3-366 glass now comes standard on our

windows and patio doors.

Tinted glass

This glass is ideal for climates with intense

sunlight. It reduces glare and visible light

transmittance and keeps homes more

comfortable in warm weather.

Textured glass

Add a distinctive touch to our wood windows and

patio doors with textured glass. We offer a range

of options, such as narrow reed and glue chip. For

complete information, please contact your dealer.

ImpactGard® protection

Our windows and patio doors are available with ImpactGard protection, which features glass that’s engineered and tested to stand up to the strong impacts of

windborne debris, as well as the harsh conditions inherent to coastal areas. With the industry’s leading laminated glass technology, products with ImpactGard

protection can withstand a nine-pound piece of lumber striking the glass head-on at approximately 34 miles per hour. Additionally, it significantly reduces sound

transmission; blocks up to 95 percent of harmful UV rays; and offers superior forced-entry resistance.

Preserve® protective film

Preserve protective film is factory-applied to the interior and exterior surfaces of our window and patio door glass. This means the glass surfaces are protected from

scratches and debris that can be generated from shipping and handling or home construction. So you won’t need to spend extra time cleaning your new windows.

PDL

Simulated divided lites (SDL)

For the most authentic divided lite appearance, select our SDL option. It includes

detailed interior wood bars, metal shadow bars placed between the panes of

insulating glass, and exterior metal bars that are permanently attached to the

exterior glass. Bars are available in two profiles and four widths: 7/8", 1-1/8",

1-3/8" and 2-5/16". Exterior metal bars come in our 41 clad colors (for clad-wood

exteriors), or you may choose primed metal bars, which may be painted any

color you choose (avai lable for wood exter iors only) .

Custom Wood windows and patio doors are available with a range of divided lite options that create sparkling visual interest.

We offer an array of standard lite breaks, or you may choose a custom lite pattern.

Precise simulated divided lites (PDL)

This option is designed for wood exteriors only. It features wood exterior bars, wood interior

bars and an internal metal shadow bar. Both interior and exterior bars are designed with identical

widths and are permanently attached to the glass. Bars are available in two widths: 3/4" and 1-1/2".

Patterns of radiance: divided lites

Full-Surround wood grilles (FS)

Our full-surround wood grilles are a convenient way to achieve the look of

divided lites. These grilles are positioned on the interior glass and can be

removed for easy cleaning. They come in three widths: 7/8", 1-1/8" and 1-3/8".

Grilles between the glass (GBG)

Enjoy decreased maintenance with our grilles between the glass. This option

consists of a spacer bar placed between the panes of insulating glass. Grilles

between the glass are available with contour grilles or flat gril les.

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When I have plenty of choices, I ’m free to be creative.

Divided lites

Divided lite profiles (SDL)

GBG

FS

2-5/16"bead

1-3/8"bead

1-1/8"bead

7/8"bead

1-1/8"putty

7/8"putty

1"copperputty

SDL

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Establ ishing indiv idual i ty : exterior options

Desert Sand

Heirloom White

Arctic Silver

French Vanilla

Brilliant White

Bone White

IvoryCambridge White

White

Bronze Dark Buckskin

Buckskin Capri Blue

Clover Mist

Dark IvyScarlet Haze

Rosewood

Chestnut Bronze

Black Licorice

Hartford Green

RedwoodMesa Red

Hunter Green

Smoke Dark Chocolate

Sage Brown

Champagne

Garnet

Pueblo Tan

Mocha Cream

Cascade Hudson Blue

Deep Summer

Liberty Blue

Wedgewood

Black Emerald

Ivy Mosaic Green

Sea Foam

Teal

Haverstraw

Wood exterior trim1. Adams2. Brickmould3. Flat (3-1/2", 4-1/2", 5-1/2")

Clad exterior trim4. Adams5. Brickmould6. Flat (3-1/2")

7. Manchester

Copper cladding:1. Bright Copper

2. Speckled Patina

3. Hand-Rubbed Patina

Actual colors may vary from the samples displayed.

Character comes from all the details that set my home apart.

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Metal clad colors

We’ve created a wide array of enduring metal clad color finishes for our windows and patio doors. This vast

assortment includes 41 clad colors, as well as custom color matching that provides a truly personalized look.

All our metal clad color f inishes feature a commercial-grade 70% Kynar 500® resin system, which al lows

them to stay truer and brighter than other finish options. Our warranty guarantees the finish won’t chalk or

fade for 20 years, even in coastal environments.*

Copper cladding

Enjoy a dynamic look with our copper cladding. Over time, copper develops a protective film and changes its

appearance, due to a natural weathering process. In some arid cl imates, it wil l mature to a nut-brown or

ebony-like color, while in moist climates, the color will become a greyish blue-green. The rate of change is

affected by exposure to moisture, salt and atmospheric pollutants. We offer copper cladding on the window

sash or patio door panel only, so you can select a contrasting or complementary metal clad color for the frame.

Exterior trim

Our factory-applied exterior trim is a beautiful way to frame our windows and patio doors. We offer flat and

Adams casings and brickmould for either clad-wood or primed wood exteriors. Classical ogee, ovolo, bullnose,

Manchester and Williamsburg trims are also available for clad-wood exteriors.

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*Clad products instal led within one mile of a saltwater source (or other corrosive environment) have specif ic maintenance requirements. Refer to our ful l care and maintenance instruct ions in the resources sect ion of our website, at www.jeld-wen.com.

41 exterior metal clad colors with a 70% Kynar 500 finish

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Choices that capt ivate: interior options

Available finishes for windows

Brushed Chrome

Polished Chrome

Oil-Rubbed Bronze*

Antique Brass

Polished Brass

Powder-Coat White

Powder-CoatBlack

Brushed Chrome

Polished Chrome

White Desert Sand

Antique Brass

Oil-Rubbed Bronze*

Polished Brass

Chestnut Bronze

Available finishes for patio doors

Sash Lift

Cam Lock

Sash LiftSash Lift

Cam LockCam Lock

Sash Retainers

Optional wood species

Increase the sense of visual harmony within

an interior space by choosing a wood species

to coordinate with cabinetry or furnishings.

These options include knotty alder, mahogany

and vertical-grain Douglas fir. Our optional

wood species are available for the interior

of any of our clad-wood windows and

patio doors.

Hardware

We offer a variety of hardware f inishes for our windows and patio doors (see r ight) to coordinate

with any home. You may also choose E-Gard® hardware for superior corrosion protection (casement

and awning windows only) or optional coastal hardware, which stands up to saltwater and other

harsh coastal conditions. Additionally, we offer electric operators to operate single awning windows

or entire groups of awning windows.

Interior trim

We offer interior trim for the radius (rounded) portion

of our radius and geometric windows and patio doors.

This trim is available in five standard patterns.

Interior trim:1. WM3162. WM3463. WM3564. WM3665. WM445

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Wood species:1. Knotty Alder2. Mahogany3. Vertical-Grain

Douglas Fir4. Pine AuraLast®

Wood standard

*Oil-Rubbed Bronze will change in appearance over time.

Actual colors may vary from the samples displayed.

JELD-WEN® WOOD and METAL-CLAD-WOOD Window & Patio Door Warranty

Our warranty to youJELD-WEN® products1 are designed to create lasting value for your home. This warranty is effective for all JELD-WEN wood and metal clad wood products manufactured on or after January 1, 2008 for use in the United States and Canada. Any previous warranties will continue to apply to products manufactured by JELD-WEN prior to this date. For additional information, including care, maintenance and installation instructions, refer to www.jeld-wen.com.

What This Warranty CoversWe warrant that JELD-WEN products will be free from defects in material or workman-ship as identified below from the date of manufacture for the time periods described below. This warranty includes free replacement parts to replace components of the window or patio door. Skilled labor2 (where deemed necessary by us) to repair or replace components is provided for two (2) years (unless specified otherwise).

Twenty Year Limited Warranty for Window & Patio Door Products (insulating glass, metal clad and wood parts, and hardware unless specified otherwise): We warrant your window, patio door and component parts (e.g. exterior casing provided by JELD-WEN) thereof for twenty (20) years. This includes coverage for twenty (20) years for wood cellular structure failure (often referred to as “wood cellular breakdown”) caused by decay and/or termites in JELD-WEN manufactured pine wood products. Warranty coverage outside Canada, the contiguous 48 states and Alaska is contingent upon approval from the JELD-WEN Customer Care Department. Please contact us.

Clad Finish*: Under normal atmospheric conditions, the clad finish on your metal-clad window or patio door manufactured by us will be free from defects as follows:

• Custom Collection Kynar® finishes are warranted for twenty (20) years and will not peel, check, crack, or exhibit excessive chalk, fade or color change.3

• Allotherproductsthat includepolyesterfinishesarewarrantedforten (10) years and will not peel, check, crack, or exhibit excessive chalk, fade or color change.3

*The term “clad finish” means the painted finish on metal cladding. Clad products installed within one mile of a saltwater source (or other corrosive environment) require additional and specific maintenance requirements. Refer to our full care and maintenance instructions.

Special CoveragesImpactGard® Glass: We warrant each ImpactGard glass unit for ten (10) years.

Special Glazings (including laminate glass units other than ImpactGard): We warrant special glazings (including glass options not listed in our product literature, e.g., leaded or decorative glass) for five (5) years.

Electric Operators: We warrant electric operators provided by us for one (1) year (to include free replacement parts and skilled labor necessary to replace the operator for one (1) year).

Spontaneous Glass Breakage: We warrant sealed glass units installed in windows and patio doors (excluding laminated glass, and special glazings) for spontaneous breakage for one (1) year (to include free replacement glass and skilled labor necessary to replace the glass for one (1) year). Spontaneous breakage occurs when the glass develops a crack without sign of impact.

Transferability: In the event you sell your residence/building, this warranty is transferable to subsequent owners. In the event you sell your residence/building or it becomes occupied by other than the original owner, the warranty is ten (10) years from the date of manufacture (except as indicated under Special Coverages above).

How to Get AssistanceIf you have a problem with your JELD-WEN product, contact the dealer/distributor or contractor from whom you purchased your product or contact us directly:

Mail: JELD-WEN Customer Care

Attn: Wood/Metal Clad Wood Warranty Claims P.O. Box 1329, Klamath Falls, OR 97601

Email: jwwoodwarranty@jeld-wen.com

Fax: 800.436.5954

Phone: 888.JWHelpU (888.594.3578)

We can respond quickly and efficiently if you provide the following: a) product identification (from the original order/invoice, spacer code, permanent label, or the window identification number found on corner of glass), b) how to contact you, c) the address where the product can be inspected, and d) a description of the apparent problem and the product (photographs are helpful).

What We Will DoUpon receiving your notification, we will send out an acknowledgement within three business days. We will investigate your claim and will begin to take appropriate action within 30 days after notification. If it is determined that the product does not have a defect covered by the labor warranty, we may charge an inspection fee for any onsite inspection that is required or requested by you. Because manufacturing materials and techniques can change, replacement part(s) may not be an aesthetic match to the original. Replacement components/products are warranted for the balance of the original product warranty or 90 days, whichever is longer. If we determine we are unable to provide replacement parts and repair is not practicable or cannot be made timely, then we will refund the unit/component purchase price. This guarantee gives you specific legal rights, and you may have other rights that vary from state/province to state/province.

What This Warranty Does Not CoverJELD-WEN is not liable for:

• Normalwearandtear;naturalweatheringofsurfaces.Varianceincolor or texture of natural wood parts, and natural tarnishing of copper cladding are not considered defects.

• Normalwearand tear tohardwareandnaturallyoccurringchanges to hardware finishes (e.g., corrosion or tarnishing).• Damagecausedbychemicals (e.g.brickwash)oraharshenvironment

(e.g. salt spray or airborne pollutants) unless otherwise stated above.• Product failure due to misuse or abuse; damage caused by failure to

properly finish and provide maintenance, by alteration or modification to the window (e.g. customer applied tints or films, paint finishes, security systems), or as a result of any cause beyond the control of JELD-WEN (e.g. fire, flood, earthquake, other acts of nature, and acts of third parties outside of our control).

• Glassbreakage(exceptspontaneousbreakageascoveredabove).• Slight imperfections or wavy distortions in the glass that don’t impair

structural integrity. Note: wavy distortions in the glass (e.g. related to laminate interlayer or heat strengthening of glass) are not considered a defect. Slight color variations in glass are not considered a defect.

• Improper installation not in conformance with JELD-WEN installationinstructions (Note: see www.jeld-wen.com for current installation instructions);operationalproblemsandproblems related towaterand/or air infiltration/leaking as a result of improper installation or flaws in building design or construction.

• Damageorpoorproductperformanceresultingfrominstallation intoacondition that exceeds product design standards and/or certified perfor-mance specifications and/or is not in compliance with building codes.

• Damage caused by extreme artificial temperature buildup or exposure(e.g., where storm doors/windows are present).

• Productorcomponentperformancedeclineduetoaging,inertgasdissi-pation, natural processes or failure to provide proper maintenance. Note: Other than inert gas loss due to seal failure, the migration of an inert gas, such as argon, is a natural process that occurs over time and is not a defect.

• Screendamageduetonormalwearandtear,misuse,abuse,orinsector animal activity.

• Condensationordamageasaresultofcondensation(Note:unlessdueto insulating glass failure, most condensation problems are related to excessivehumiditylevelsinastructure;contactaheating/airconditioningspecialist for help).

• Laborandmaterialsforrepaintingorrefinishingactivities,ortheremovalor disposal of defective product(s); labor exceeding the time periodsspecified above.

• Woodcellularstructure failureforwoodcomponentsotherthanofpinespecies and any components (including pine) that come in direct contact with soil. (Note: superficial mold/mildew does not indicate wood cellular structure failure.)

• Incidentalorconsequentialdamage.Somestates/provincesdonotallowthe exclusion or limitation of incidental or consequential damages, so this may not apply to you.

IMPOrTANT LEGAL INfOrMATIONThis Warranty sets forth our maximum liability for our products. We shall not be liable for special, indirect, consequential, or incidental damages. Your sole and exclusive remedy with respect to any and all losses or damages resulting from any cause whatsoever shall be as specified above. We make no other warranty or guarantee, either express or implied, including implied warranties of merchantability and fitness for a particular purpose to the original purchaser or to any subsequent user of the product, except as expressly contained herein. In the event state or provincial law precludes exclusion or limitation of implied warranties, the duration of any such warranties shall be no longer than, and the time and manner of presenting any claim thereon shall be the same as, that provided in the express warranty stated herein.1 “JELD-WEN products” shall refer to wood and metal clad wood window and patio door

products manufactured in the United States and marketed under the JELD-WEN brand name for use in the United States and Canada. See our separate Export Warranty for applicable coverage on products used outside the United States and Canada.

2 “Skilled labor” refers to tasks where specialized technical knowledge, experience, methods or tools are required to properly identify, diagnose and/or correct product-related problems.

3 “Chalking” of the clad finish is not a defect unless it exceeds a numerical rating of eight (8) when measured in accordance with the standard procedures specified in ASTM D4214. Fading or changing in color of the “clad finish” is not a defect unless it exceeds five (5) E units (NBS), calculated in accordance with ASTM D2244, paragraph 6.3. Color change shall be measured on an exposed “clad finish” that has been cleaned of surface soils and chalk, and the corresponding values measured on the original or unexposed “clad finish.” Fading or color changes may not be uniform if the surfaces are not equally exposed to the sun and elements. If the above ASTM standards change, the standard in effect at the time of purchase applies. As an option to replacement, we may choose to refinish the product.

©2008, JELD-WEN, inc.; JELD-WEN, AuraLast, ImpactGard and Reliabilityfor real life are registered trademarks of JELD-WEN, inc., Oregon, USA. All other trademarks are the property of their respective owners.

JELD-WEN: limited warrantyAfter I ’ve made a good selection, I feel at peace.

Extraordinary art istry

JELD-WEN reserves the right to change product specifications without notice. Please check our website, www.jeld-wen.com, for current information.

©2008, 2006 JELD-WEN, inc.; JELD-WEN, AuraLast, ImpactGard, and Reliability for real life are registered trademarks of JELD-WEN, inc., Oregon, USA.

All other trademarks are the property of their respective owners.

11-037 5/08 (PT 15M 1201)

The JELD-WEN website is your ultimate resource for learning about our reliable windows and doors.

It has all the product information and design advice you need. Visit us at www.jeld-wen.com today.