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Buying plan for CUSP Spring 2013
Citation preview
J E N N A
W E I S B E R G SPRING 2013
BUYING PLAN
2
TABLE OF CONTENTS
ABOUT US: 3 STORE PROFILES: 4 CUSTOMER PROFILES: 11 SIX-MONTH BUSINESS PLAN: 21 STOCK ASSORTMENT PLAN: 23 MARKET PURCHASES AND JUSTIFICATIONS: 26 SIX-MONTH MARKETING PLAN: 29
3
Enabling you to experience fashion with an, “I MUST have it!”
reaction is CUSP’s vision. If you look at a garment and feel that you
need it, rather than just want it, or you think that it is stunning,
rather than simply stylish, that’s CUSP.
Sensing this desire for a more contemporary shopping
environment, Neiman Marcus founded CUSP—its “edgy little
sister,”—in the fall of 2006. With a balance of classicism and
modernity, CUSP projects a chic and elegant ambiance that is
captivating to a girl who is enthusiastic about what’s prevalent in
fashion. A CUSP girl maintains this balance between refinement
and progression, always keeping her style on the cusp.
Whether dressing for work or play, CUSP provides the latest
trends in apparel, handbags, accessories and shoes from a large
selection of designer labels. Such designers include Alice + Olivia,
Diane von Furstenberg, Free People, French Connection, Halston
Heritage, J Brand Jeans, Joie, Marc Jacobs, Michael Kors and
Vince.
4
STORE PROFILES
Tysons Corner Center
Westfield Century City Northbrook Court
5
LOCATIONS
TYSONS CORNER CENTER
1961 Chain Bridge Rd. Tysons Corner, VA 22102 (703) 847-7300
WESTFIELD CENTURY CITY
10250 Santa Monica Boulevard Los Angeles, CA 90067 (310) 277-3898
NORTHBROOK COURT
2171 Northbrook Court Northbrook, IL 60062 (847) 277-3898
6
TYSONS CORNER CENTER
RETAIL INFLUENCE:
Consisting of renowned department stores such as Bloomingdale’s, Nordstrom, Lord & Taylor, and Macy’s, as well as over 300 specialty shops and restaurants, Tysons Corner Center provides a shopping and dining experience with a vibrant spirit. With this alluring mix, Tysons has an impressive retail reputation for offering the newest concepts and the latest names. Close to everything in Fairfax County, and just 13 miles from the nation’s capital, Tysons is a favorite for locals, and is a retail monument that draws visitors from all over the world. CUSP: Opened on September 27, 2006
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TYSONS CORNER CENTER
GENERAL INFORMATION: POPULATION: 18,607 HOUSING UNITS: 9,126 LAND AREA: 10.73 Sq. Mi. WATER AREA: 0.03 Sq. Mi. MEDIAN HOUSEHOLD INCOME: $82,405
ECONOMIC INDICATORS:
HOUSEHOLD INCOME < $10,000 3.9%
$10,000 - $14,999 1.6%
$15,000 - $24,999 4.4%
$25,000 - $34,999 4.3%
$35,000 - $49,999 10.7%
$50,000 - $74,999 20.5%
$75,000 - $99,999 14.7%
$100,000 - $149,999 16.5%
$150,000 - $199,999 7.9%
$200,000+ 15.5%
OCCUPATION (Among Employed Persons Over 16)
Mgt./Professional 72.6%
Service 6.8%
Sales/Office 17.7%
Farm/Fishing/Forestry 0.2%
Construction/Extraction/Maint. 1.3%
Production/Transportation 1.4%
UNEMPLOYED/POVERTY Unemployed 1.4%
Below Poverty Line 4.7%
*The majority of the population’s household income is somewhere between $50,000 and $149,00, or $200,000+.
*A vast majority of the population has a management/professional occupation, and about one-sixth of the population has a sales/office occupation.
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TYSONS CORNER CENTER
DEMOGRAPHICS:
5.4%
71.8%
2.7%
15.7%
0.1% 3.9% 0.2%
RACE
Hispanic/Latino
White
Black
Asian
Hawaiian/Pacific Islander
Multiracial
Other
AGE BY GENDER MALE FEMALE
Age (Years) % of Males % of All % of Females % of All
0-9 10.7% 5.1% 9.3% 4.8%
10-19 11.5% 5.6% 10.6% 5.5%
20-29 16.2% 7.8% 16.1% 8.3%
30-39 16% 7.7% 16.1% 8.3%
40-49 15.9% 7.7% 16.4% 8.5%
50-59 14.4% 7% 14.9% 7.7%
60-69 8.2% 3.9% 8% 4.2%
70-79 5.3% 2.5% 6.4% 3.3%
80+ 1.9% 0.9% 2.2% 1.2%
All Ages 48.2% 51.8%
Median Ages 37.1 yrs. 38.8 yrs.
*A vast majority of the population is White, and about one-sixth of the population is Asian.
*The population’s genders are just about 50/50 male and female. A majority of the females are between the ages of 20 and 49.
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STORE PROFILE COMPARISONS
0"
10,000"
20,000"
30,000"
40,000"
50,000"
Tysons"Corner,"VA"
Los"Angeles,"CA"
Northbrook,"IL"
18,607"
2,524"
40,392"
POPULATION
0.0%$
5.0%$
10.0%$
15.0%$
20.0%$
25.0%$
Tysons$Corner,$VA$
Los$Angeles,$CA$
Northbrook,$IL$
$50,000=$74,000$
$100,000=$149,000$
$200,000+$
HOUSEHOLD INCOME
*Northbrook, IL has the highest population and, therefore, that location will carry more merchandise than the other two.
*Los Angeles, CA has the highest percentage of a household income of $200,000+. Therefore, that location will carry more of the higher priced dresses than the other two. *Northbrook, IL has the widest range of household income and, therefore, that location will carry dresses with a wider range of price points than the other two. *Tysons Corner, VA has the highest percentage of a household income of $50,000-$74,000 and, therefore, that location will carry more of the lower priced dresses than the other two.
10
STORE PROFILE COMPARISONS
0.0%$
20.0%$
40.0%$
60.0%$
80.0%$
Tysons$Corner,$VA$
Los$Angeles,$CA$
Northbrook,$IL$
Mgt./Professional$
Sales/Office$
OCCUPATION
0.0%$10.0%$20.0%$30.0%$40.0%$50.0%$60.0%$70.0%$80.0%$90.0%$
Tysons$Corner,$VA$
Los$Angeles,$CA$
Northbrook,$IL$
71.8%$83.8%$
85.5%$
White$
Asian$
Hispanic/LaIno$
RACE
*Tysons Corner, VA has the highest percentage of mgt./professional occupations and the lowest percentage of sales/office occupations. Therefore, that location will carry more of the classic and sophisticated work dresses, and less of the trendier work dresses than the other two. *Los Angeles, CA and Northbrook, IL have similar percentages of mgt./professional and sales/office occupations. Therefore, they will have a wider range of work dresses.
*The populations of all three locations have similar high percentages of Whites. Therefore, they will all carry dresses that are mostly basic colors. *All three locations have a small, yet prevalent, percentage of Asians. Therefore, they will all carry a select amount of dresses in brighter tones. *All three locations also have a small percentage of Hispanics/Latinos. Therefore, they will all carry a select amount of dresses in jewel tones.
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CUSTOMER PROFILES
Tysons Corner, Virginia Los Angeles, California Northbrook, Illinois
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TYSONS CORNER, VIRGINIA PSYCHOGRAPHICS
As one of the United States original 13 colonies, the
birthplace of eight U.S. presidents, a former member of the
Confederacy, and the occupant of Washington D.C., the state of
Virginia both encumbers and embraces a rich cultural and political
history. While Virginia was once a largely rural, politically Southern
and conservative state, the modern era has seen it shift into a more
urbanized, pluralistic, and politically moderate environment. This
environment is noteworthy for having an educational system that
consistently ranks in the top ten states on the U.S. Department of
Education’s National Assessment of Educational Progress, with
students outperforming the average in all subject areas and grade
levels tested.
With such prevalence in education and culture, CUSP
recognizes the intelligence and sophistication of the Tysons Corner
customer. This girl is more composed and cares about fitness. She
enjoys tranquil activities such as reading and yoga. She goes
horseback riding and whitewater-rafting during the summertime,
and ice skates in the wintertime. And, of course, this girl enjoys
shopping with her girlfriends year round.
13
The Tysons Corner CUSP location provides this particular
customer with items that suit her serene lifestyle. When she isn’t in
workout clothes, a wetsuit, or horseback riding gear, this girl is
clad in trendy but refined attire. She likes to show off her figure,
but does so in a modest manner. Her style is comprised of
monochromatic garments, simple prints, and basic skinny jeans.
However, she likes to mix it up a bit when going out on a date, or
out for girls’ night, but she still keeps it classy.
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TYSONS CORNER, VIRGINIA DEMOGRAPHICS
GEOGRAPHIC:
REGION: East Coast
CITY SIZE: 18,607
POPULATION DENSITY: 1,733.85
CLIMATE: Temperate DEMOGRAPHIC:
AGE: 20-29
GENDER: Female
HOUSEHOLD SIZE: 2-3
HOUSEHOLD INCOME: $50,000-$120,000
OCCUPATION: Management/Professional, Sales/Office
EDUCATION: College Student or College Graduate SOCIOCULTURAL:
CULTURE: American
RELIGION: Predominantly Christian and Protestant
NATIONAL ORIGIN: Predominantly German, English, Irish, American, and Sub-Saharan African
RACE: Predominantly White, or Asian
SOCIAL CLASS: Middle-Class, Upper Middle-Class, or Upper Class
MARITAL STATUS: Single or Married
15
LOS ANGELES, CALIFORNIA
PSYCHOGRAPHICS
With significant diversity in geography and culture, America’s
third most extensive state, California, is occupied with an
assortment of scenic landscapes—both natural and manmade—and
residents—both famous and not famous. This juxtaposition of
authentic and artificial, and legendary and ordinary, has long been
a subject of interest to those that reside beyond the Golden State’s
boundaries. California’s paradise ambiance exudes a laid-back
image that contradicts the hubbub of its Hollywood counterpart,
yet both are enticing for their portrayal of different aspects of
glamor. As a result, this contradictory—yet alluring—environment
causes it to be a source of artistic inspiration and creative
expression.
The state’s most populous city, Los Angeles, is generally
considered to be the “Creative Capital of the World,” due to the fact
that one in every six of its residents works in a creative industry.
CUSP celebrates this ingenious lifestyle of the Los Angeles
customer. CUSP’s Los Angeles girl is carefree and outgoing. She
tends to be the life of the party when socializing at events or
enjoying the city’s nightlife. Her dream is to work in public relations
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for a fashion label. During her down time, this girl flips through her
fashion magazines while soaking up the sun at the beach. When
she isn’t spending her money at the mall, this girl likes to visit art
museums and check out independent films.
The Los Angeles CUSP location provides items that suit her
exciting lifestyle. You will never find this girl is something plain.
She prefers printed tops and trendy bottoms. Bright colors in
spring/summer, and jewel tones in fall/winter essentially make up
the color pallet of her wardrobe. She will only wear black if it has
embellishments, leather details, or some other contrasting element.
Either way, this girl likes to make a statement.
17
LOS ANGELES, CALIFORNIA DEMOGRAPHICS
GEOGRAPHIC: REGION: West Coast
CITY SIZE: 2,524
POPULATION DENSITY: 8,283.75
CLIMATE: Hot or Temperate DEMOGRAPHIC: AGE: 20-29
GENDER: Female
HOUSEHOLD SIZE: 3-4
HOUSEHOLD INCOME: $100,000-$149,000 or 200,000+
OCCUPATION: Management/Professional, Sales/Office
EDUCATION: College Student or College Graduate SOCIOCULTURAL: CULTURE: American RELIGION: Predominantly Catholic and Protestant
NATIONAL ORIGIN: Predominantly Mexican, German, Irish, English, and Italian
RACE: Predominantly White, Asian, and Hispanic/Latino
SOCIAL CLASS: Upper Middle-Class or Upper-Class
MARITAL STATUS: Single or Married
18
NORTHBROOK, ILLINOIS PSYCHOGRAPHICS
Often noted as a microcosm of the entire country, Illinois
displays a broad economic base with Chicago in the northeast,
small industrial cities and great agricultural productivity in central
and northern areas, as well as natural resources such as coal,
timber and petroleum in the south. Coupled with that is Illinois’s
recognition as a national Amtrak and transportation center. Nearly
ever North American railway meets at Chicago, making it the
largest and most active hub in the country. Similarly, O’Hare
International Airport has been ranked as one of the world’s busiest
airports, with destinations to over 100 locations. As a result,
Illinois has long had a reputation for being a bellwether in social,
cultural, and political terms.
Illinois’s economic and travel-based attributes are displayed
in the state’s northern suburb, Northbrook. The village’s local mall,
Northbrook Court, is its seventh top employer. Northbrook has a
very affluent population whose residents enjoy travelling, fine
dining, and shopping. CUSP’s Northbrook location provides
suitable garments that fit the luxurious needs of its particular
customer base.
19
The Northbrook CUSP girl is privileged with a significant
disposable income, but is still humbled by her advantages. She
never takes things for granted, and likes to live life to the fullest.
This girl enjoys travelling the world and being exposed to different
cultures. Other than shopping, her favorite extracurricular activity
is dancing. She likes to dabble in different genres, and displays a
well-rounded character. She doesn’t have one set style. Rather, she
chooses her clothes based on what makes her feel her best on a
given day. She likes a wide range of colors, from light to dark, and
bright to muted. Pairing an intricate top with basic jeans is her go-
to look if she can’t decide what to wear.
20
NORTHBROOK COURT DEMOGRAPHICS
GEOGRAPHIC: REGION: Midwest
CITY SIZE: 40,392
POPULATION DENSITY: 2,217.93
CLIMATE: Seasonal Warm/Cold DEMOGRAPHIC: AGE: 16-25
GENDER: Female
HOUSEHOLD SIZE: 2-5
HOUSEHOLD INCOME: $75,000-$200,000+
OCCUPATION: Unemployed, Management/Professional, or Sales/Office
EDUCATION: High School, College, or College Graduate SOCIOCULTURAL: CULTURE: American
RELIGION: Predominantly Catholic or Jewish
NATIONAL ORIGIN: Italian, Irish, Russian, Chinese, or Japanese
RACE: Predominantly White or Asian
SOCIAL CLASS: Upper Middle-Class, Upper-Class
MARITAL STATUS: Single or Married
21
SIX-MONTH BUSINESS
PLAN
22
23
STOCK ASSORTMENT
PLAN
24
STOCK ASSORTMENT PLAN
CLASSIFICANT PERCENT BREAKDOWN
DAYTIME DRESSES
LITTLE BLACK DRESSES
CLASS FEB MAR APR MAY JUNE JULYDaytime(Dress 2% 2% 3% 20% 26% 40%Little(Black(Dress 28% 30% 23% 8% 2% 2%Maxi(Dress 2% 3% 5% 20% 25% 30%Party(Dress 42% 45% 32% 16% 15% 15%Work(Dress 26% 20% 37% 36% 32% 13%(((Total 100% 100% 100% 100% 100% 100%
Plan - This YearPlan FEB MAR APR MAY JUNE JULY TotalBeg.Month*Stock 2.8 5.6 4.9 36.4 44.8 55.1 149.5Sales 1.1 2.1 1.8 13.5 16.6 1.0 36.0Purchases 4.2 0.6 2.9 21.8 14.4 7.9 51.9**10%*Reserve 0.42 0.06 0.29 2.18 1.44 0.79 5.19**Amount*To*Spend 3.8 0.6 2.6 19.7 13.0 7.1 46.7End*Month*Stock 5.552 3.27 5.454 34.44 35.802 39.84 124.358
Plan - This YearPlan FEB MAR APR MAY JUNE JULY TotalBeg.Month*Stock 39.8 83.3 37.6 14.5 3.4 2.8 181.4Sales 14.7 30.8 13.9 5.4 1.3 1.0 67.2Purchases 58.7 9.5 22.5 8.7 1.1 0.4 101.0**10%*Reserve 5.87 0.95 2.25 0.87 0.11 0.04 10.1**Amount*To*Spend 52.85 8.58 20.25 7.86 1.00 0.36 90.9End*Month*Stock 77.7 49.1 41.8 13.8 2.8 2.0 187.1
25
MAXI DRESSES
PARTY DRESSES
WORK DRESSES
PURCHASE RESULTS
Plan - This YearPlan FEB MAR APR MAY JUNE JULY TotalBeg.Month*Stock 2.8 8.3 8.2 36.4 43.0 41.3 140.1Sales 1.1 3.1 3.0 13.5 15.9 15.3 51.9Purchases 4.2 1.0 4.9 21.8 13.8 5.9 51.7**10%*Reserve 0.42 0.10 0.49 2.18 1.38 0.59 5.2**Amount*To*Spend 3.77 0.86 4.40 19.65 12.46 5.34 46.5End*Month*Stock 5.6 4.9 9.1 34.4 34.4 29.9 118.3
Plan - This YearPlan FEB MAR APR MAY JUNE JULY TotalBeg.Month*Stock 59.7 124.9 52.3 29.1 25.8 20.7 312.5Sales 22.1 46.3 19.4 10.8 9.6 7.7 115.7Purchases 88.1 14.3 31.3 17.5 8.3 3.0 162.4**10%*Reserve 8.81 1.43 3.13 1.75 0.83 0.30 16.2**Amount*To*Spend 79.27 12.87 28.18 15.72 7.48 2.67 146.2End*Month*Stock 116.6 73.6 58.2 27.6 20.7 14.9 311.5
Plan - This YearPlan FEB MAR APR MAY JUNE JULY TotalBeg.Month*Stock 36.9 55.5 60.5 65.5 55.1 17.9 291.4Sales 13.7 20.6 22.4 24.2 20.4 6.6 107.9Purchases 54.5 6.4 36.2 39.3 17.7 2.6 156.7**10%*Reserve 5.45 0.64 3.62 3.93 1.77 0.26 15.7**Amount*To*Spend 49.07 5.72 32.58 35.37 15.95 2.31 141.0End*Month*Stock 72.2 32.7 67.3 62.0 44.1 12.9 291.1
FEB MAR APR MAY JUNE JULY TotalAmount'to'Spend 188.8 28.6 88.0 98.3 49.9 17.8 471.4Amount'Spent 188.3 27.9 88.4 97.8 49.9 17.4 469.7''Net 0.5 0.7 80.4 0.5 0.0 0.4 1.7
26
MARKET PURCHASE
JUSTIFICATIONS
27
MARKET PURCHASE JUSTIFICATIONS
FEBRUARY
With the cold weather, dresses with longer sleeves or heavier fabrics were purchased. Some dresses have shorter sleeves, but heavier fabrics, so that they can be layered. There are mainly darker colors, but there are a few neutral tones and lighter shades to provide a well-rounded color palette that corresponds with the winter season. Some have embellishments or textured fabrics to add to the simplicity of their shapes. The purchases are predominantly party dresses, work dresses, and little black dresses. There are minimal daytime and maxi dresses, due to the cold weather, but are still purchased for in case they are needed for travelling. MARCH
As the winter season begins to come to an end, dresses with shorter sleeves and slightly lighter fabrics are necessary. There are still some heavier fabrics for the colder days of the month. The color pallet is still predominantly darker shades, but there are also a few neutral tones and a splash of brights. The silhouettes are less simplistic and are more edgy. The purchases are still predominantly party dresses, work dresses, and little black dresses. Again, there are minimal daytime and maxi dresses, due to the cold weather, but are still purchased for in case they are needed for travelling. APRIL
With warmer weather approaching, the dresses are more colorful. Pastels, brights, and muted shades either stand alone, are colorblocked, or are combined in prints. The dresses are in either light-weight fabric or heavy fabric to accommodate the transitioning seasons. The purchases again
28
are predominantly party dresses, work dresses, and little black dresses. There are still minimal daytime and maxi dresses, for those warmer days. MAY
Now that warm weather has officially arrived, more brights and colorful prints are purchased. There is also some dresses that have natural or muted tones to provide a variety. Fabrics are even lighter and are loose-fitting. Sleeves are short and hems are raised. Purchases are now predominantly daytime and maxi dresses. There are also a lot of party dresses now that it is nice out. JUNE
As the warm weather reaches a peak, the dresses are even lighter in fabric. More brights and floral prints are seen. The silhouettes are still flowy and the hems and sleeves are still short. Strapless dress and skinny straps are seen as well. Purchases are still predominantly daytime and maxi dresses. There are also a lot of party dresses now that it is nice out. Work dresses are also prevalent for those that are applying for jobs in the fall. JULY
Brights, muted tones, light fabrics, and loose-fitting dresses are purchased to continue accommodating the warm weather. Similarly, there are more daytime and maxi dresses. Purchases are still predominantly daytime and maxi dresses. There are also a lot of party dresses now that it is nice out. Work dresses are also prevalent for those that are applying for jobs in the fall.
29
SIX-MONTH MARKETING
PLAN
30
SIX-MONTH MARKETING PLAN
FEBRUARY Winter Wonderland Sale: To increase store traffic during the weekdays, and to increase sales of winter merchandise before the winter season ends, there will be a weeklong sale. From Monday, February 18th until Friday the 22nd, there will be a sale on winter merchandise of up to 40% off. MARCH Spring/Summer Trunk Show: To promote the upcoming spring/summer merchandise, there will be a weekend trunk show on Saturday, March 16th and Sunday the 17th. Those that come will get a 20% gift card to use once the dresses come into the store.
MONTH OBJECTIVE STRATEGY TACTICS FEBRUARY: Increase store
traffic during the week, and increase sales of winter merchandise before the season ends.
Host sales of up to 40% off
Winter Wonderland Sale February 18th
MARCH: Promote spring/summer merchandise
Host a trunk show Spring Trunk Show Event
APRIL: Focus on team training for summer merchandise
Hold a team meeting after store hours
Provide a prize for winner of activities
MAY: Increase sales of daytime and maxi dresses
Host a sales Summer Fun Sale May 20th
JUNE: Increase store traffic
Host an event In-Store Event
JULY: Focus on team training
Hold a team meeting after store hours
Provide a prize for winner of activities
31
APRIL Team Training: To get the employees familiar with the new merchandise, as well as to touch base on store policies, employee progress and sales, and team building, there will be a team meeting of all employees after store hours on Sunday, April 7th. There will be activities for familiarizing with the merchandise. The winner will get a 50% discount on her dress of choice from the new merchandise. MAY Summer Fun Sale: To increase sales of daytime and maxi dresses for summer, there will be a buy one/get one 30% off sale. This will take place from Monday, May 27th to Friday the 31st. JUNE In-‐Store Event: To increase store traffic there will be an in-‐store event with makeovers, styling tips, and a gift with purchase of $300 or more. This will take place on Friday, June 21st. JULY Team Training: To plan the store layout and update progress reports of employees, there will be a team meeting held after store hours on Monday, July 8th. There will be activities for setting up the store’s windows. Whoever has the best set-‐up will get a 50% discount on any of store item.