Cursul 8 Implementare Role of Performance Measurement Indicators in Policy Evaluation

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    Performance indicators as

    components of policy evaluation

    process

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    INPUTS

    INTERVENTIONS

    OUTCOMES Long-term

    Short-term

    External

    environment

    SubsidiesRegulation Outputs Investments

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    Positive

    external

    factors

    Outputs

    Inputs

    Outcomes

    Processes

    Negative

    external

    factors

    Structure of Performance Measures

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    Outcomes

    Describe changes in economic, culturaland social environment. These arebenefits or impacts proceeded by outputsduring particular time period(diminution of death cases in early age)

    Uncontrollable

    external factorsIndirect outputs

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    Outputs

    Theservice or product provided by aninstitution according to its goal, and to

    whom the institution is completelyresponsible. Regular accounting onfinance appropriation is compulsoryrequirement.

    (number of licenses given)

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    Types of Outputs and Outcomes

    Volume indicators:

    Exact number

    Approximatenumber

    Ratio, proportion

    Density

    Quality indicators

    eligibility:

    Safety

    Timely

    Efficiency Simplicity

    Communication

    Accessibility

    EXAMPLES: Ratio of respondents satisfied with

    service

    Average time to be connectedwith community service;

    Level of internet accessibility of

    Internet in households;

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    Unit of analysis;

    Existing baseline information;

    Useful benchmarks for comparison;

    Expected perceptions or judgments of

    progress by stakeholders;

    Detailed description of expected conditions

    or situations to be observed.

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    Volume indicators:

    Exact number

    Approximatenumber

    Ratio, proportion

    Density

    Quality indicators

    eligibility:

    Safety

    Timely

    Efficiency Simplicity

    Communication

    Accessibility

    EXAMPLES: Ratio of respondents satisfied with

    service

    Average time to be connectedwith community service;

    Level of internet accessibility of

    Internet in households;

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    What to specify for each indicator?

    Unit of analysis;

    Existing baseline information;

    Useful benchmarks for comparison;

    Expected perceptions or judgments of

    progress by stakeholders;

    Detailed description of expected conditions

    or situations to be observed.

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    Smart Result Statements

    Specific (specify the nature of the change,

    the target groups, the target region)

    Measurable (measured by using indicators)Achievable (realistic)

    Relevant (answers the identified need)

    Time bound (outputs & outcomes)

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    What is Results-Based

    Management?

    RBM is an approach by which an

    organization ensures that itsprocesses, products and services

    contribute to the achievement of

    clearly stated outcomes

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    Encouraging stakeholder participation

    Defining realistic expected changes or results

    Selecting performance indicators

    Make assumptions and assess risks

    Collecting performance information

    Learning lessons and investing them inmanagement decisions

    Reporting on performance

    Main Characteristics of RBM

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    Key evaluation issues

    Needs

    Outcomes

    Impacts

    OutputsActivitiesInputsObjectives

    Utility and Sustainability

    Relevance

    Socio-economic problems

    Programme/policy implementation

    Ex-post evaluationEffectiveness

    Efficiency

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    Needs

    Outcomes

    Impacts

    OutputsActivitiesInputsObjectives

    Utility and Sustainability

    Relevance

    Socio-economic problems

    Ex-post evaluationEffectiveness

    Efficiency