26
1 6 Tanner Road Wembley Pietermaritzburg KwaZulu-Natal South Africa 3201 7 th April 2015 To Whom It May Concern, I am currently employed as the Assistant Lodge Manager (which is my highest position held) at Isandlwana Lodge, a four star, twelve bed roomed property, www.isandlwana.co.za During my employment at Isandlwana Lodge (commencement date 17 th March 2014) I have indirectly managed the property (although not officially) for approximately four and a half months in between senior managers leaving and the recently employed lodge manager commencing. My background is food and beverage and am fully au fait with all aspects of silver service and fine dining (both of which require finesse and an extreme managerial eye for detail; attributes which I possess). I have over six years hospitality experience (during which career progression has been achieved) and am thirty-one years old. I have experienced working with Inn-Keeper, Host, Pastel and Micros point-of sale systems. I am adaptable and will be able to quickly learn other related programs such as Opera and Fidelio. I am computer literate. From a financial perspective I am involved in maintaining debtors and creditors’ lists, budgeting, costing (please find at the end of my Curriculum Vitae food and beverage costing to demonstrate my knowledge of such procedures and other related procedures), capturing suppliers’ invoices and paying them and the employee payroll. Some of the systems that I introduced which were not being used included itemised spreadsheets per department for expenses and purchases records; creating an annual expenditure comparison spreadsheet per month per supplier and its implementation; creating separate annual food and beverage cost comparison spreadsheets; reintroduction of improved Rand stock value spreadsheets; streamlining stock take sheets and order forms; reception and petty cash float checklists and an EFT register. I am statistics oriented and keep an eye on “sources of business”, revenue comparison reports and occupancy reports amongst others. There are many more vital reports that are pivotal to financial decision making. What would be expected from me? Upholding high standards which are paramount to maintain the establishment’s reputati on and professionalism should never be neglected. If my subordinates were to steal, encourage prostitution or be overtly untoward to guests or to each other, severe disciplinary action shall ensue with an immediate hearing, possible suspension and then dismissal. On the other hand, should minor offences, such as continually being late or absent from work (without a doctor’s certificate), the normal disciplinary cycle will follow (firstly with a verbal warning, then finally dismissal after all other procedures have been followed).

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6 Tanner Road

Wembley

Pietermaritzburg

KwaZulu-Natal

South Africa

3201

7th April 2015

To Whom It May Concern,

I am currently employed as the Assistant Lodge Manager (which is my highest position held) at

Isandlwana Lodge, a four star, twelve bed roomed property, www.isandlwana.co.za

During my employment at Isandlwana Lodge (commencement date 17th March 2014) I have

indirectly managed the property (although not officially) for approximately four and a half

months in between senior managers leaving and the recently employed lodge manager

commencing.

My background is food and beverage and am fully au fait with all aspects of silver service and

fine dining (both of which require finesse and an extreme managerial eye for detail; attributes

which I possess).

I have over six years hospitality experience (during which career progression has been achieved)

and am thirty-one years old. I have experienced working with Inn-Keeper, Host, Pastel and

Micros point-of sale systems. I am adaptable and will be able to quickly learn other related

programs such as Opera and Fidelio. I am computer literate.

From a financial perspective I am involved in maintaining debtors and creditors’ lists, budgeting,

costing (please find at the end of my Curriculum Vitae food and beverage costing to demonstrate

my knowledge of such procedures and other related procedures), capturing suppliers’ invoices

and paying them and the employee payroll. Some of the systems that I introduced which were not

being used included itemised spreadsheets per department for expenses and purchases records;

creating an annual expenditure comparison spreadsheet per month per supplier and its

implementation; creating separate annual food and beverage cost comparison spreadsheets;

reintroduction of improved Rand stock value spreadsheets; streamlining stock take sheets and

order forms; reception and petty cash float checklists and an EFT register.

I am statistics oriented and keep an eye on “sources of business”, revenue comparison reports and

occupancy reports amongst others. There are many more vital reports that are pivotal to financial

decision making.

What would be expected from me?

Upholding high standards which are paramount to maintain the establishment’s reputation and

professionalism should never be neglected. If my subordinates were to steal, encourage

prostitution or be overtly untoward to guests or to each other, severe disciplinary action shall

ensue with an immediate hearing, possible suspension and then dismissal. On the other hand,

should minor offences, such as continually being late or absent from work (without a doctor’s

certificate), the normal disciplinary cycle will follow (firstly with a verbal warning, then finally

dismissal after all other procedures have been followed).

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Training – At Isandlwana Lodge, I initiated and prepared a combined beverage and table service

training manual and conducted related training which included physical set-ups and

demonstrations.

I would be able to improve selling techniques, communication skills, technical ability and product

knowledge to ensure high service levels and create memorable guest experiences. Presentation is

also important. Monitoring methods which I would utilise include weekly individual performance

appraisals, regular quizzes regarding the general hotel, and analyses of guest comment cards.

In terms of organisational communication I regard interdepartmental meetings paramount.

The following describe me best: commitment to the lifestyle of hospitality, enthusiasm, excellent

communication skills, professionalism, consistency, reliability, and dedication, calmness under

pressure, politeness, good organisational skills and diligence.

Two other vital attributes of mine are perception and insight. If one cannot deliver on promises

made, business could be lost through negative word-of –mouth.

Teamwork cannot be over-emphasized. It is important in management not to be a dictator but to

be a hands-on facilitator and to lead by example. Any ideas for service improvement should be

considered pivotal. Finally, using “we” and “us”, instead of “you” or “me”, create morale.

My last perception of a great leader and manager is that one has an ethical and moral

responsibility to obey the law of one’s country; and to follow the guidelines established by the

standard operating procedures established by the employing company, so that one is equitable. I

do not believe in double standards.

In conclusion, I emphasized my perceptions of management. I did not include what seems to be

the obvious routine such as being a host, problem solver, task setting, marketing and other traits.

I can give a month’s notice should a job offer be made to me.

Please call Mr. Rob Gerrard, Director, + 27 (0) 713095074, Isandlwana Lodge for a current

reference. Or, alternatively, his e-mail address is [email protected]

I recently received an e-mail from the Setchell’s (guests who stayed at Isandlwana Lodge)

addressed to the owners of Isandlwana Lodge and me regarding my efficiency; please

look under my character references. And, two good reviews on www.tripadvisor.co.za (guests

referred to me by my initials R-J):

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Doreen8877 Grimsby, United Kingdom Senior Contributor

43 reviews

17 hotel reviews

Reviews in 25 cities

22 helpful votes

“What a wonderful place” Reviewed 2 weeks ago via mobile

right from the start we were made to feel at home by R J who showed us around with justified pride our room was very comfortable with stunning views . The food was in a league of its own well cooked well presented and lovely flavours well done to the kitchen staff . The barman was very funny and kept us entertained . Rob is amazing what he doesn't know is probably not worth knowing he brought everything to life for us with such passion . We came with friends and it had been micks desire for years to visit the Zulu battlefields HE WAS NOT disappointed he could not stop smiling once again many thanks Rob

Stayed January 2015, travelled with friends Less Was this review helpful? Yes

Ask Doreen8877 about Isandlwana Lodge This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Yes 1

Bryna_in_SF San Francisco, California Senior Contributor

36 reviews

16 hotel reviews

Reviews in 18 cities

10 helpful votes

“Even if you are not interested in South Africa military history...Go!” Reviewed 2 days ago NEW

As other reviewers have said, Isandlwana Lodge is 'of the place' it represents. It is Zulu, it is colonial British-African. It is spacious and grand, rustic and authentic. We were initially disappointed to not get a rez at Ratray's Place in Rouke's Drift--but are we glad! The telling of the history by Rob Gerrard represents a sadly lost art of narrative and literacy of the time and place. The lodge dining and bar is very nice. Outstanding was the front desk staff! RJ and colleagues

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spent HOURS helping us--first with about 7 phone calls in as many hours as we tried to make our way there, then more hours the next day with Avis, organizing a replacement for our car with a tire gone flat. The room was rustic but well-appointed with a lovely deck overlooking the battlefield and surrounding mountains. (The hotel can give you GPS coordinates for your car's GPS device--very precise and helpful when driving unmarked dirt roads in the dark.)

Room Tip: All rooms seem to face the battlefields and have a balcony--but be sure to ask for one. See more room tips

Stayed February 2015, travelled as a couple o Rooms o Cleanliness o Service

Less Was this review helpful? Yes

Ask Bryna_in_SF about Isandlwana Lodge This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Yours in Hospitality,

Robert-John Griffiths

Cell +27 (0) 791283208

E-mail [email protected]

Skype user name robert.johngriffiths (small case) location South Africa,

Pietermaritzburg

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Curriculum Vitae

Name: Robert-John Griffiths

Nationality: South African

Identity Number: 8305235037087

Date of birth: 23 May 1983

Marital Status: Single

Mobile number: 0 79 128 3208

E-mail: [email protected]

Skype: Username robert.johngriffiths (small case)

Location – South Africa,

Pietermaritzburg

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Address: 6 Tanner Road

Wembley

Pietermaritzburg

Kwa-Zulu Natal

3201

South Africa

Education:

Cordwalles Preparatory School (Pietermaritzburg) - Grade R to Grade 8.

Hilton College (Hilton) - Grade 9 to Grade 12.

Varsity College (Pietermaritzburg) - completed first year Bachelor of Arts degree

in Psychology.

International Hotel School (Durban campus) – Diploma in International Hotel

Management; courses completed: Training and Development for the Hospitality

Industry; Planning and Control for Food and Beverage Operations; Managing

Front Office Operations; Managing Housekeeping Operations; Hospitality

Facilities Management and Design; Hospitality Today an Introduction; Managing

Bar and Beverage Operations; Basic Hotel and Restaurant Accounting (all of

these courses are part of the Educational Institute of the American Hotel and

Lodging Association).

Work Experience (in reverse chronological order):

6. Isandlwana Lodge, Kwa-Zulu Natal

Accommodation type – four star lodge

Number of rooms – 12

Number of restaurant covers – 24

Employee type – Assistant Lodge Manager

Duties – overseeing reception, bar, housekeeping, stock rotation and ordering of

stock, maintaining stock levels, suppliers’ invoice capturing, staff training,

payroll, EFT payment transactions, Human Resources functions, staff rosters,

controlling petty cash, cash ups, other duties

Programs used – Host reservations system

Achievement – I received a guest comment during June 2014 thanking me for my

sincerity and warm service, implementing control systems for cost effectiveness

and efficiency

Employment duration – 17th March 2014 and am currently employed

5. Aintree Lodge, Pietermaritzburg, Kwa-Zulu Natal

Accommodation type - bed and breakfast, lodge and wedding and conference

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venue.

Number of rooms - 25.

Employee type – promoted to Bar Manager on 1st June 2013 after being a

Receptionist, Barman and Conferencing.

Duties: reception – guest bookings, checking them in and out, and responding to

general enquiries; and as a barman, serving guests food and beverages while they

were dining; as a Bar Manager ordering stock, stock takes and collection of

stocks, maintaining sales reports and other related paperwork, cash-ups.

Programs used - Pastel for the point of sale and manual reservations book.

Achievement – I received a thank-you letter for professionally handling and

attending to all guest needs during a wedding

Employment duration 17th

October 2012 to 15th March 2014.

Resigned and commenced work at Isandlwana Lodge.

4. Radisson Blu Hotel, Yas Island, Abu Dhabi

Employment duration - 12th

January 2012 to 14th

August 2012.

Employee type – waiter.

Point-of-sale system used was Micros.

Reason for leaving – I resigned because I wanted to come back to South Africa.

3. Radisson Blu Hotel, Port Elizabeth

Star Rating - five star.

Number of rooms – 175.

Restaurant covers – 85.

Employee type: waiter and relief room service waiter (I accepted this position

because of retrenchment from Country Crescent Hotel and needed immediate

employment). I was fortunate to join an international organisation who believes

from promoting within).

Duties included: polishing cutlery and glasses, folding napkins, setting up the

breakfast buffet, ensuring that the service trolleys for both breakfast and lunch had

the correct requirements and setting up tables according to standard – breakfast

(starter knife, fork and spoon in napkin on top of the placemat, cup, saucer and

teaspoon top-right of placemat, salt and pepper shaker, milk jug and sugar holder

on top of oval plate middle of the table); lunch and dinner (starter knife and fork

on top of a napkin all of which were placed on top of a side plate, salt and pepper

shakers, balsamic vinegar, olive oil, ramekin and flower vase to the left of the

table). Buffet set–up included: the napkin on top of side plate to the left of setting;

starter knives and forks on the outside of main-course knives and forks;

condiments set-up the same as for lunch and dinner. Room service duties

included: ensuring that the tray was set-up according to the meal being served,

for example, if a fillet of steak was ordered, a steak knife replaced the main course

fork; also observing that the correct food was served, for example, light-

continental, healthy-start or full-English breakfast.

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Point-of-sale system Micros

Achievements: I received a guest comment on Medallia; and I perceived a guest’s

need – during a busy breakfast, the smoked salmon on the buffet was empty. I

went to the kitchen, replenished the platter, then, I served a portion of smoked

salmon to the guest at his table.

Employment duration - 6th

of September 2010 to 31st of December 2011.

Reason for leaving – I resigned and joined the Radisson Blu Hotel, Yas Island,

Abu Dhabi

2. Country Crescent Hotel (old name Crescent Country House)

Star rating - at the time of my employment four star, but currently three star

Number of rooms – 30.

Employee type - Duty Manager.

My duties included: guest bookings, checking them in and out and responding to

general enquiries; porter – rooming guests; and restaurant - serving guests food

and beverages while they were dining.

Program used- Inn-keeper.

Achievement – I handled a difficult guest who specifically requested a room with

a double bed. She was checked into a room with single beds and a staff member

refused to move her, although the hotel had a low occupancy. There was a double-

bedded room available without linen because no suitable clean linen was

available. I decided to use four single sheets and two duvets to cover the bed then

moved the guest there. Her group then arrived for dinner and she was still

understandably frustrated but was relieved to have a double bed. Serving them

was a challenge that night, however, due to my friendly personality, after their

week’s stay, they left smiling.

Employment duration -10th

of March 2010 to 31st

of August 2010.

Reason for leaving – I was retrenched.

1. Turtle Bay Restaurant (closed business in about 2008), fine dining,

Pietermaritzburg, Kwa-Zulu Natal

Covers - 50 (high turn-over).

Employee type – Head Waiter.

Two achievements: top salesman; also, I was requested by a regular couple, Mr.

and Mrs. Strauchan to serve them. A bottle of Two Oceans Sauvignon Blanc was

placed on their table before they arrived. They ate fillet steak (rare to medium

rare) and plain-grilled line fish with mixed salad leaves without the dressing

respectfully.

Employment duration - 2003-2005.

Reason for leaving – I commenced a diploma in hotel management.

Page 9: Curriculum Vitae R-JGriffiths

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Skills:

Well organized, enjoy project work, think problems through before being rushed

into an incorrect decision, patience, dedication, accepting criticism and learning from

it, good memory, an eye for detail

Character references from:

An e-mail from the Setchell’s (guests who stayed at Isandlwana Lodge) addressed

to the owners of Isandlwana Lodge and me regarding my efficiency.

www.tripadvisor.co.za (two reviews from guests referred to me by my initials R-

J).

Please call Mr. Rob Gerrard, Director, + 27 (0) 713095074, Isandlwana Lodge for a

current reference. Or, alternatively, his e-mail address is [email protected]

Ted Theron, who resigned as Acting Lodge Manager in October 2014, Isandlwana

Lodge, +27(0) 761748162 or +27(0) 840866400, [email protected]

Jean Gillium Labuschagne, Aintree Lodge, Pietermaritzburg.

Jenny MacBean, Aintree Lodge, Pietermaritzburg. +27 (0) 845493974,

[email protected]

Mrs. Venita Shultz (she was a Duty Manager at the Country Crescent Hotel).

Mr. Leeneshen Govender who managed Turtle Bay Restaurant. He is now an

Assistant Food and Beverage Manager at Southern Sun Monte Casino,

[email protected]

Mr. Garth Bailey who owned Turtle Bay Restaurant. He now resides in the United

Kingdom and is an artist, [email protected]

References from the Radisson Blu Hotel, Port Elizabeth (my colleagues called me

Robert):

Mrs. Cheryl Cupido, Human Resources Manageress,

([email protected]), + 27 (0) 41 509 5000.

References from Country Crescent Hotel:

Either George Peet or Hennie Van Staden, +27(0)445333033

Page 10: Curriculum Vitae R-JGriffiths

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From: Roy Setchell [mailto:[email protected]]

Sent: 09 March 2015 06:27 PM To: [email protected]

Subject: Our recent stay at the Isandlwana Lodge.

Dear Maggie and Pat, Just a quick note to say how much we enjoyed our recent stay at your Lodge. What a perfect position, especially when Rob was describing the terrain of the actual Isandlwana Battle. We found it easy to picture the events as he described them chronologically. I also wanted to tell you how friendly and efficient your staff all are – if I had to mention anybody in particular, I would like to say how helpful and caring Robert-John Griffiths was. He is a hard working young man – quick to pre-empt what your guests would like and nothing was too much trouble. I highly recommend him and I do hope that he has a successful, future career in your Lodge. By the way, the American couple who accompanied us, felt the same – they too commented on his efficiency. We shall recommend your Lodge to our friends here in Cape Town. Sincerely, Mary Curtis-Setchell

Mary Curtis-Setchell Home/Business: 021 790 2244

Cell: 082 49 238 94

Fax: 086 620 9997

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Reviews on www.tripadvisor.co.za Doreen8877 Grimsby, United Kingdom Senior Contributor

43 reviews

17 hotel reviews

Reviews in 25 cities

22 helpful votes

“What a wonderful place” Reviewed 2 weeks ago via mobile

right from the start we were made to feel at home by R J who showed us around with justified pride our room was very comfortable with stunning views . The food was in a league of its own well cooked well presented and lovely flavours well done to the kitchen staff . The barman was very funny and kept us entertained . Rob is amazing what he doesn't know is probably not worth knowing he brought everything to life for us with such passion . We came with friends and it had been micks desire for years to visit the Zulu battlefields HE WAS NOT disappointed he could not stop smiling once again many thanks Rob

Stayed January 2015, travelled with friends Less Was this review helpful? Yes

Ask Doreen8877 about Isandlwana Lodge This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC Yes 1

Bryna_in_SF San Francisco, California Senior Contributor

36 reviews

16 hotel reviews

Reviews in 18 cities

10 helpful votes

“Even if you are not interested in South Africa military history...Go!” Reviewed 2 days ago NEW

As other reviewers have said, Isandlwana Lodge is 'of the place' it represents. It is Zulu, it is colonial British-African. It is spacious and grand, rustic and authentic. We were initially disappointed to not get a rez at Ratray's Place in Rouke's Drift--but are we glad! The telling of the history by Rob Gerrard represents a sadly lost art of narrative and literacy of the time and place.

Page 12: Curriculum Vitae R-JGriffiths

12

The lodge dining and bar is very nice. Outstanding was the front desk staff! RJ and colleagues spent HOURS helping us--first with about 7 phone calls in as many hours as we tried to make our way there, then more hours the next day with Avis, organizing a replacement for our car with a tire gone flat. The room was rustic but well-appointed with a lovely deck overlooking the battlefield and surrounding mountains. (The hotel can give you GPS coordinates for your car's GPS device--very precise and helpful when driving unmarked dirt roads in the dark.)

Room Tip: All rooms seem to face the battlefields and have a balcony--but be sure to ask for one. See more room tips

Stayed February 2015, travelled as a couple o Rooms o Cleanliness o Service

Less Was this review helpful? Yes

Ask Bryna_in_SF about Isandlwana Lodge This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Page 13: Curriculum Vitae R-JGriffiths

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Calculating Beverage Costs, Selling Prices and Daily Beverage Cost Percentage

Prices were obtained from Makro.

Coffee, tea, milo and other similar beverages were excluded.

These calculations are for a basic bar (excluding cocktails).

However, calculations for a Margarita were conducted and total ingredients' cost were marked-up.

AP price - as purchased price.

Where applicable figures have been rounded.

Cost per ml = AP price divided by ml per bottle.

Cost per 25 ml tot = cost per ml multiplied by 25.

A 750 ml bottle = 30 (25 ml) tots. Although Jagermeister is 1000 ml 30 tots was used as a base.

Bottle selling price for liquor and cordials = tot selling price multiplied by 30

Original glass sizes for wine, sparkling wine and sherry were 8.5 oz, 5.5 ozand 4 oz respectfully.

The glass sizes needed to be converted into ml by dividing fluid ounces by 0.035195

Cost per glass for sherry, wine and sparkling wine = cost per ml multiplied by ml per glass.

A 750 ml sherry bottle = 7 glasses (750 divided by 113.65)

A 750 ml wine bottle = 3 glasses (750 divided by 241.51)

A 750 ml sparkling wine bottle = 5 glasses (750 dvided by 156.27)

Bottle selling price for sherry, wine and sparkling wine = cost per glass multiplied by number of glasses per bottle

Cost per can or bottle for soft drinks, mixers, water and beer = AP price divided by 24

Case selling price for soft drinks, mixers, water and beer = cost per can or bottle multiplied by 24

First conclusion: Profit per bottle = bottle selling price minus AP price

Second conclusion: Profit per case = case selling price minus AP price per case

Brandy Bottle ml Case AP Price

Cost per

ml Cost per Can

Tot

Measure Cost per Tot

Mark up

%

Bols

750 ml - 78.95 0.12 - 25 ml 3.00 165.00

Tot Selling Price Bottle Selling Price Profit on Bottle

8.00 240.00 161.05

Whiskey Bottle ml Case AP Price

Cost per

ml Cost per Can

Tot

Measure Cost per Tot

Mark up

%

Jack Daniels

750 ml - 189.95 0.25 - 25 ml 6.25 60.00

Tot Selling Price Bottle Selling Price Profit on Bottle

10.00 300.00 110.05

Monis Sherry Bottle ml Case AP Price

Cost per

ml Cost per Can Glass Size Cost per Glass

Mark up

%

Medium Cream

750 ml - 69.95 0.09 - 113.65 ml 10.23 95.00

Glass Selling Price Bottle Selling Price Profit on Bottle

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20.00 140.00 70.05

Wine and Sparkling Wine Bottle ml Case AP Price

Cost per

ml Cost per Can Glass Size Cost per Glass

Mark up

%

Nederburg Baronne

750 ml - 44.95 0.06 - 241.51 ml 14.49 142.00

Glass Selling Price Bottle Selling Price Profit on Bottle

35.00 105.00 60.05

J.C. Le Roux La Domaine

Bottle ml Case AP Price

Cost per

ml Cost per Can Glass Size Cost per Glass

Mark up

%

750 ml - 47.95 0.06 - 156.27 ml 9.38 220.00

Glass Selling Price Bottle Selling Price Profit on Bottle

35.00 175.00 127.05

Beer Can ml Case AP Price

Cost per

ml Cost per Can Measure Cost per Can

Mark up

%

Amstel

330 ml 24 169.95 - 7.08 As per Can 7.08 180.00

Can Selling Price Case Selling Price Profit per Case

20.00 480.00 310.05

Calculating Daily Beverage Cost Percentages: (Cost of Sales divided by Revenue) multiplied by 100

Beverage Tots Sold Revenue Cost of Sales Cost Percentage

Bols 25 200.00 75.00 37.50

Jack Daniels 40 400.00 250.00 62.50

Monis Medium Cream Sherry

Glasses Sold Revenue Cost of Sales Cost Percentage

4 80.00 40.92 51.15

Nederburg Baronne

Bottles Sold Revenue Cost of Sales Cost Percentage

2 210.00 89.90 42.81

J.C. Le Roux La Domaine

Glasses Sold Revenue Cost of Sales Cost Percentage

3 105.00 28.14 26.80

Amstel (cans)

Bottles Sold Revenue Cost of Sales Cost Percentage

20 400.00 141.60 35.40

Total Revenue 1395.00

Total Cost of Sales 625.56

Total Beverage Cost Percent 44.84%

Calculating Food Costs, Selling Prices and Daily food cost Percentage for a Three Course Meal

General Notes for Pre-Costing

AP Weight/ml - as purchased weight or mililiters

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AP Price - as purchased price from Pick'n Pay

Servable Weight/ml - from original recipes

Yield Percentage = (servable weight/ml divided by AP weight) multiplied by 100

CP Gram/ml - cost per gram or mililiter

CP Gram/ml = AP price divided by yield percentage

CF - cost factor

CF = cost per servable gram/ml divided by AP price

AF (Adjustment factor) = desired yield divided by original yield which is used to adjust a standard recipe, for example, a function with ten people.

After determining the AF the original servable weight/ml will be multiplied by the AF and the AP weight, AP price, yield %, CP gram and CF will be adjusted accordingly.

Where applicable figures have been rounded off.

Pre-costing for the potato soup excludes croutons and bouquet garni.

Cost for one portion = total recipe costs divided by number of portions

The chocolate sauce recipe did not have a yield portion.

Recipes obtained from "Practical Cookery 10th Edition"; D. Foskett, V. Cesarani, and R. Kinton.

Pre-Costing for Spaghetti Bolognese

Original Yield = four portions

Ingredient AP Weight AP Price Servable Weight Yield % CP Gram CF

Butter 1000 g 59.98 25 g 2.50 23.99 0.40

Onion 1000 g 7.99 50 g 5.00 1.60 0.20

Garlic Clove 50 g 1.20 50 g 100.00 0.01 0.17

Minced Beef 1000 g 66.99 400 g 40.00 1.67 0.02

Tomato Puree 1000 g 32.90 20 g 2.00 16.45 0.50

Oregano 6 g 21.99 2 g 33.33 0.66 0.03

Diced Mushrooms 1000 g 71.96 100 g 10.00 7.20 0.10

Salt 1000 g 19.79 5 g 0.50 ? ?

Pepper 50 g 19.99 5 g 10.00 2.00 0.10

Spaghetti 1000 g 17.29 100 g 10.00 1.73 0.10

Costs

Total costs for four portions equals R55.31

Cost for one portion equals R13.83

Desired Yield = 10 portions therefore AF = 2.5

Butter 1000 g 59.98 62.5 g 6.25 9.60 0.16

Onion 1000 g 7.99 125 g 12.50 0.64 0.08

Garlic Clove 150 g 3.60 125 g 83.33 0.04 0.01

Minced Beef 1000 g 66.99 1000 g 100.00 0.67 0.01

Tomato Puree 1000 g 32.90 50 g 5.00 0.66 0.02

Oregano 6 g 21.99 5 g 83.33 0.26 0.01

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Diced Mushrooms 1000 g 71.96 250 g 25.00 2.88 0.04

Salt 1000 g 19.79 12.5 g 1.25 ? ?

Pepper 50 g 19.99 12.5 g 25.00 0.80 0.04

Spaghetti 1000 g 17.29 250 g 25.00 0.69 0.04

Costs

Total costs for 10 portions equals R 16.24

Cost for one portion equals R 1.62

Note: ? - CP gram (original recipe) = calcuted input equaled 39.58 which is innacurate therefore excluded from pre-costing. The cost per gram is higher than the AP price.

Pre-Costing for Potato Soup

Original Yield = four portions

Ingredient AP Weight AP Price Servable Weight Yield % CP Gram CF

Butter 1000 g 59.98 25 g 2.50 23.99 0.40

Onion 1000 g 7.99 50 g 5.00 1.60 0.20

Whites of Leeks 200 g 4.00 50 g 25.00 0.16 0.04

Water N/A N/A 1 liter N/A N/A N/A

Potatoes 1000 g 8.99 400 g 40.00 0.22 0.02

Salt 1000 g 19.79 5 g 0.50 ? ?

Pepper 50 g 19.99 5 g 10.00 2.00 0.10

Parsley 30 g 7.99 15 g 50.00 0.16 0.02

Costs

Total costs for four portions equals R28.13

Cost for one portion equals R7.03

Desired Yield = 10 portions therefore AF = 2.5

Butter 1000 g 59.98 62.5 g 6.25 9.60 0.16

Onion 1000 g 7.99 125 g 12.50 0.64 0.08

Whites of Leeks 200 g 4.00 125 g 62.50 0.06 0.02

Water N/A N/A 1 liter N/A N/A N/A

Potatoes 1000 g 8.99 1000 g 100.00 0.09 0.01

Salt 1000 g 19.79 12.5 g 1.25 ? ?

Pepper 50 g 19.99 12.5 g 25.00 0.80 0.01

Parsley 60 g 15.98 37.5 g 62.50 0.26 0.02

Costs

Total costs for 10 portions equals R11.45

Cost for one portion equals R1.15

Note: ? - CP gram (original recipe) = calcuted input equaled 39.58 which is innacurate therefore excluded from pre-costing. The cost per gram is higher than the AP price.

Pre-Costing for Vanilla Ice Cream

Original Yield = 8 portions

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Ingredient AP Weight/ml AP Price Servable Weight/ml Yield % CP g/ml CF

Egg yolks 30 eggs per tray 38.00 4 eggs 13.33 2.85 0.08

Caster Sugar 500 g 15.99 100 g 20.00 0.80 0.05

Vanilla Essence 30 ml 5.49 2 ml 6.67 0.82 0.13

Cream 1000 ml 10.49 125 ml 12.50 0.84 0.08

Skimmed Milk 1000 ml 9.95 375 ml 37.50 0.27 0.03

Costs

Total costs for four portions equals R 5.58

Cost for one portion equals R 1.00

Desired Yield = 10 portions therefore AF = 1.25

Egg yolks 30 eggs per tray 38.00 5 eggs 16.67 2.28 0.06

Caster Sugar 500 g 15.99 125 g 25.00 0.64 0.04

Vanilla Essence 30 ml 5.49 2.5 ml 8.33 0.66 0.12

Cream 1000 ml 10.49 156. 25 ml 15.63 0.67 0.06

Skimmed Milk 1000 ml 9.95 468.75 ml 46.88 0.21 0.02

Costs

Total costs for four portions equals R 4.46

Cost for one portion equals R 0.48

Pre-Costing for Chocolate Sauce

No Original Yield Specified

AP Weight/ml AP Price Servable Weight/ml Yield % CP g/ml CF

Corn flour 500 g 14.95 10 g 2.00 7.48 0.50

Milk 1000 ml 8.99 250 ml 25.00 0.36 0.04

Cocoa powder 62 g 13.99 10 g 16.10 0.87 0.06

Butter 1000 g 59.98 5 g 0.50 ? ?

Total Cost R 8.71

Desired Yield Undetermined

Adjustments to be made on an as needed basis

Total Cost R 8.71

Note: ? - CP gram (original recipe) = calcuted input equaled 119.96 which is innacurate therefore excluded from pre-costing. The cost per gram is higher than the AP price.

Calculating Selling Prices for a Three Course Meal

General Notes

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The ingredients' mark-up method has been utilized which involves a multiplier.

The total per portion cost for the above-mentioned individual recipes are included in the calculations.

The multiplier = 1 divided by the desired food cost percentage

Assume the desired food cost percentage to be 40 %

Therefore the multiplier = 2.5

Base selling price = total ingredients' costs multiplied by 2.5

The base selling price will be used as a guideline other factors, e.g, type of establishment, competition and economic climate must be considered.

Spaghetti Bolognese

Original Yield (4 portions)

Total Cost 55.31 Selling Price 138.28

Adjusted Yield (10 portions)

Total Cost 16.24 Selling Price 40.60

Potato Soup

Original Yield (4 portions)

Total Cost 28.13 Selling Price 70.33

Adjusted Yield (10 portions)

Total Cost 11.45 Selling Price 28.63

Vanilla Ice Cream

Original Yield (8 portions)

Total Cost 5.58 Selling Price 13.95

Adjusted Yield (10 portions)

Total Cost 4.40 Selling Price 11.00

Chocolate Sauce

No Original Yield Specified

Total Cost 8.71 Selling Price 21.78

Desired Yield Undetermined

Total Cost 8.71 Selling Price 21.78

First conclusion: If an individual guest consumes a three course meal and is excluded from the function of ten people he or she will pay R 244.34 with a total food cost of R 97.93.

Second conclusion: If an individual guest consumes a three course meal and is included in the function of ten people he or she will pay R 102.01 with a total food fost of R 40.80

Calculating Daily Food Cost Percentages: (Cost of Sales divided by Revenue) multiplied by 100

Number of People Revenue Cost of Sales Cost Percentage

Individual three course meals 20 4886.80 1958.60 40.08

Function three course meal 10 1020.10 408.00 40.00

Total Revenue 5906.90

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Total Cost of Sales 2366.60

Total Food Cost Percentage 40.07%

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