Curriculum Vitae

Janis Marshall

PERSONAL DETAILS

ADDRESS: 47 Carrongrange GardensStenhousemuirScotland TEL NO (MOBILE): 07920 768368FK5 3DU

Full Driving Licence

EMPLOYMENT HISTORY

REXEL UK LTD

2007 -Present Business Process & Support ManagerManaged team to review, update and implement ‘best practice’ processes within Rexel UK banners; produced and distributed process documentation; worked with IT and Senior Management Team to develop, test and implement new ICT platform to be rolled out to all divisions of Rexel UK.

HAGEMEYER UK LTD

2006 - 2007 Project ManagerWorked with Projects Team to roll out ‘Gross Margin Toolkit’ initiative throughout UK. Monitored branch progress and margin improvement and took remedial action when required.

2004 - 2006 Business Support & Development Manager Managed Team in the production and analysis of reports and data from various sources (including on-site visits) to identify areas of non-compliance within the company and to identify individual training needs. In conjunction with area management teams, developed, managed and delivered co-ordinated action plans in support of company initiatives throughout the UK and Ireland to remedy above. Produced and maintained training materials to meet changing business requirements. Monitored the progress of initiatives providing line management with ongoing feedback and support. Identified, documented and implemented ‘Best Practice’ process improvements with view to continuous service level improvement.

2001-2004 National Systems Trainer/Senior Systems Trainer Planned, prepared, delivered and evaluated internal IT learning and development activities to meet identified and agreed learning and development needs, ensuring that required competency levels achieved and any remedial actions taken. Continually reviewed such activities and processes to identify improvements, which would contribute to

improved operational effectiveness. Coordinated the activities of a team of National System Trainers, ensuring that resources and time effectively utilised, whilst ensuring their continued development.

1996-2001 Administration Manager, Ross Electrical Glasgow Managed, coached and motivated Admin Team of 5 people to exceed branch and company targets re clearance of CQs, debit notes etc. Ensured petty cash and branch nominal expenses remained within budget. Put measures in place to ensure that sales invoicing errors kept to minimum and profit opportunities maximised. Monitored and cleared branch purchase invoices etc.

1993-1996 Telesales/Telesales Manager, Ross Electrical Glasgow Motivated Internal Sales Team to meet and exceed sales and profit targets generally and on specific product groups. Identified training needs. Set up proactive customer service and sales procedures.

ALPHA WIRE LTD, FELTHAM, MIDDXUS based manufacturer & supplier of cable, wire and related products

1991-1992 Southern District Manager Field position promoting sales of Alpha products to franchised distributors and major end users. Attended open days/trade days, influencing buying decisions over competitors. Carried out presentations to and product training sessions for sales and management staff. Carried out cold calling and helped senior management in the identification of prospective distributors of our products.

1989-1991 European Sales Administrator Responsible for all aspects of European sales administration, including the issuing of quotations, processing orders and after sales service. Assisted in the production of European pricelists, catalogues etc.

MACRO-MARKETING LTD, SLOUGHFranchised distributor of semi-conductors

1984-1988 After spending one year as a Sales Management Trainee, gaining experience in all major departments of the company, I spent two years as a Volume Sales Negotiator, responsible for the issue and follow-up of quotations, then a year as Supplier Co-ordinator, responsible for inventory management and purchase of all NEC and Hitachi components

EDUCATION

1973-1974 RENFREW HIGH SCHOOLSCE Higher Grades in English, French, History, German, Physics and MathsSCE O Grades in Arithmetic, Secretarial Studies, Latin and Accounting

1979-1983 UNIVERSITY OF STRATHCLYDE, GLASGOWBachelor of Laws with Honours

1983-1984 UNIVERSITY OF ABERDEENPostgraduate Diploma in Legal PracticeNon-law subjects included Accounting; Finance and Investment; Formation and Management of Companies; Economics

1989-1991 HOUNSLOW BOROUGH COLLEGE (EVENING CLASS)Institute of Export Professional Diploma in Export Management

1991-1992 SPELTHORNE COLLEGE, EGHAM (EVENING CLASS)Institute of Linguists Certificate French in Commerce Level III

1988-1999 OPEN UNIVERSITYBA in European Humanities with Honours

2001-2002 FALKIRK COLLEGE (EVENING CLASS)SQA Information Technology Applications Intermediate 2

2003-2004 DPG TRAINING LTDCIPD Certificate in Training Practice

2005-2007 REID KERR COLLEGE, PAISLEY (DISTANCE LEARNING)ECDL Advanced Spreadsheets & Advanced Word Processing

2007 – 2012 OPEN UNIVERSITYMaster of Business Administration

2013 REID KERR COLLEGE, PAISLEY (DISTANCE LEARNING)ECDL Advanced Presentations

Current CATALYST CONSULTING (IN-HOUSE TRAINING)Lean 6 Sigma Green Belt Certificate (not yet completed)

LEISURE INTERESTS

I enjoy dancing, yoga and swimming. Other hobbies include reading and travel and I have travelled extensively throughout Europe, Asia, the Americas and Australia. In the course of my travels I spent several months working in Switzerland, USA, Australia and Israel.

REFERENCES

Available on request