Current Services

Portal SolutionsDevelopment Content Management

Web Design

Out of the box

Quality Systems Administration

Web Develop

Content Development

Content Editing

Content Translation

Graphic Design

Quality Assurance

AnalysisAnalysis

Web Develop

Administration

Quality Assurance

Site Collection Administration

Social MediaInternet Twin Site

Site Collection Administration

Prepared by Jenan Al Jaithen & Abdullah Al Madi

Head Office

Application Development & Business Automation

Business Analysis

Business Development

Functionality & Training

Portal ServicesFarm

Administration

Infrastructure 

Design

Graphic Operator

Graphic Designer

Web Designer

Video Producer

Animator

Portal Solutions

Site/Solution Analysis

Site/Solution Development

Training

Site Collection

Administration

Solution Administratio

n & Maintenance

Content Management

Content Aggregation

Content Editing

Content Translatio

n

Digital Marketing

Digital Journalism

Quality Assurance

Suggested Roles

Prepared by Jenan Al Jaithen & Abdullah Al Madi

Portal Services Web Server Administration

Infrastructure 

Design Graphic Operator Graphic Designer Web Designer Video Producer Animator

Portal Solutions Site Layout and Structure Site/Solution Analysis Site/Solution Development Training Site Collection Administration Solution Administration & Maintenance

Content Management Content Aggregation Content Editing Content Translation Digital Marketing

Prepared by Jenan Al Jaithen & Abdullah Al Madi

Suggested Roles

Manager

Application Analyst

Program Analyst

Program Analyst

Program Analyst

Program Analyst

Program Analyst

Admin Assistant

Portal Solutions

Prepared by Jenan Al Jaithen & Abdullah Al Madi

Manager

Digital Content team Leader

Reporter/Journalist

Reporter/Journalist

Reporter/Journalist

Photographer/Videographer

Animator/Game Developer

Content Editor

Content Coordinator

Content Coordinator

Content Translator

Content Editor

Content Coordinator

Content Coordinator

Content Editor

Content Coordinator

Content Management

Prepared by Jenan Al Jaithen & Abdullah Al Madi

Admin Assistant

Requesting Dep

Head Office

Request Type

Refer to Concern Dep

New

Requ

est

Feedback & Representative Contact

New Request Workflow

Prepared by Jenan Al Jaithen & Abdullah Al Madi

Request

Team (1) Formation

External Skills

Needed?

Assign Project RolesNo

Yes

Phases OR

Parallel1- Team 1 Starts Project2- Handover to Team 2

Phases1- Assign 2 representatives from both teams2- Handover to project holder

Parallel

Request Workflow

Team (2) Formation

Head OfficeRefer to Concern

Dep

Requestor DepPrepared by Jenan Al Jaithen & Abdullah Al Madi