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CUPFLICK PTY LTD

CUPFLICK Pitch-v3

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Page 1: CUPFLICK Pitch-v3

CUPFLICK PTY LTD

Page 2: CUPFLICK Pitch-v3

Leading marketing technology

platform that enables independent

specialty coffee café owners to solve

their customer acquisition and

retention issue through cashless pre-

ordering technology and measured

marketing activities.

WHAT IS CUPFLICK?

CUPFLICK PTY LTD

Page 3: CUPFLICK Pitch-v3

The biggest challenge facing

small business owners is

their limited financial and

time resources to market

their business

WHY CUPFLICK?

CUPFLICK PTY LTD

Page 4: CUPFLICK Pitch-v3

More Coffee shops

PROBLEMS – CAFÉ OWNER

CUPFLICK PTY LTD

MARKET

SATURATION

Customers spending less

ECONOMIC

DOWNTURN

Financial & Skill

LACK OF

RESOURCE

1 2 3

Competing with big

franchises

COMPETITORS

4

High cost to associating with

known brand for increasing

perceived quality

ASSOCIATING Cost

5

Page 5: CUPFLICK Pitch-v3

$5.3 Billion dollar industry in Australia alone

TARGET MARKET

CUPFLICK PTY LTD

Café & Coffee industry

BIG MARKET

7-8% annual growth

GROWING

INDUSTRY

One of the highest transacted product in the consumer space

TRANSACTED

PRODUCT

Page 6: CUPFLICK Pitch-v3

CUPFLICK PTY LTD

Independently owned cafés

3 – 5 employees

Turnover between $0.5 – 2 million per annum

No marketing budget

CAFÉS OWNERS

Prefer high-quality coffee

Inner city dwellers to workers

Wants to save time & money

Enjoys convenience

Age group between 23 - 53

CONSUMER

Page 7: CUPFLICK Pitch-v3

They are providing software as a service to:

• Improve business efficiencies

• Improve customer retention

How are competitors solving it?

CUPFLICK PTY LTD

However, they do not address the fundamental problems:

• Lack of financial or execution resources (to utilize software and increase new users)

• Awareness for individual shops (awareness is done on SaaS level)

• Brand dilution due to association (lunch bar, franchise etc.)

• Capacity is different with every shop (tailor to shop throughput)

Page 8: CUPFLICK Pitch-v3

• Marketing resources – Planning, creating

executing & funding campaign

• Pre-ordering technology – improve business

efficiency and customer satisfaction.

• Customer acquisition and retention data and

analytics

• Increase brand equity – Handpicked and

awareness.

SOLUTION – CUPFLICK

CUPFLICK PTY LTD

Page 9: CUPFLICK Pitch-v3

TECHNOLOGY & E-WALLET

CUPFLICK PTY LTD

Pre-ordering functionality built into

the app

Wait-time and expectation

management

E-wallet system with API integration

POS integration for streamline

operation flow.

Page 10: CUPFLICK Pitch-v3

Marketing

CUPFLICK PTY LTD

Cupflick Funded Activities

ACQUISITION RETENTION & UTILIZATION ENGAGEMENT

Cupflick Campaign Quarterly Charity

Campaign Tailored Shop

campaign

Monthly Top-up Bonus

Upsell Refer a friend

campaign Monthly Specials

Social Media EDM Competition &

Giveaway

Page 11: CUPFLICK Pitch-v3

Marketing Campaigns

CUPFLICK PTY LTD

TOP-DUP DONUT

Great exposure (20+ bloggers and influencers, magazines, Urbanlist)

Raised $1,000 for Manna charity within 2 days

Page 12: CUPFLICK Pitch-v3

Marketing Campaigns

CUPFLICK PTY LTD

LOUVE BREAST CANCER

Increased daily app use to 200 per day for 5 days.

Raised $1,400 during the campaign for breast cancer

20% new customers

Page 13: CUPFLICK Pitch-v3

Marketing Campaigns

CUPFLICK PTY LTD

LITTLE MATCHA GIRL –

1 YEAR ANNIVERSARY

120 per day utilization Attract 25-30% new users during

the campaign period.

Page 14: CUPFLICK Pitch-v3

CUPFLICK PTY LTD

Sign-up bonus

2

Value – Coffee Drinkers (End user)

Exclusive discount on

coffee

Exclusive promotion

Good Quality coffee

Refer a friend & get free

coffee

Monthly campaign

Monthly Top-up Bonus

Pre-ordering and saving

time

Cashless & convenient

Page 15: CUPFLICK Pitch-v3

BUSINESS MODEL

CUPFLICK PTY LTD

ONE TIME: Top-up | Corporate| Sponsors Advertising

RECURRING: Monthly Saas | Monthly Marketing Fees

12 MONTHS

REVENUE

INVESTMENT

PARTNER GROWTH

• Qualifying partner

• Acquisition

• On boarding

Variable Operating Expenses

CUSTOMER ACQUISITION

• Quarterly Charity

• Cupflick Campaign

• Individual Shop campaign

• Refer a friend campaign

• Sign-up Bonus

RETENTION ENGAGEMENT

• Social media & influencer

engagement

• First Tuesday of every

month Top-up Bonus

(cashflow)

Fix Operating Cost

Page 16: CUPFLICK Pitch-v3

Traction Since August

CUPFLICK PTY LTD

48 – 68% conversion rate from sign-up to top-up

Page 17: CUPFLICK Pitch-v3

Traction Since August

CUPFLICK PTY LTD

> 4,000registered users

Page 18: CUPFLICK Pitch-v3

Traction Since August

CUPFLICK PTY LTD

Able to achieve 10% penetration with café that adopted pre-ordering

Page 19: CUPFLICK Pitch-v3

CUPFLICK PTY LTD

E-WALLET

WHERE’S THE BLUE SKY?

Page 20: CUPFLICK Pitch-v3

White-labling

CUPFLICK PTY LTD

WORKING WITH PRESOTEA TO WHITE LABLE

Technology, preorder, POS integration

Marketing & Social media

Page 21: CUPFLICK Pitch-v3

CUPFLICK PTY LTD

For the next 6 – 12 months, we need to proof the model further and we will be doing the following:

1. Create a sales team and grow our partner base from 23 to 602. Strengthen brand and marketing3. Point of sales integration4. White-labelling tech and marketing for Presotea and

successfully launch it5. E-Wallet API creation and integrating with 3rd party app6. Ensuring all 3 business unit is ready to scale

nationally/internationally

Future plan

Page 22: CUPFLICK Pitch-v3

CUPFLICK PTY LTD

Founding partners & Advisors

JONATHAN LIM Founder

SEAN SHWE Business advisor & Early investor

MD of Moonlake Investment

BONNIE LINBusiness advisor and

Mentor

Page 23: CUPFLICK Pitch-v3

CUPFLICK PTY LTD

Executives Team

JONATHAN LIM Founder

RODNEY FLETCHER CTO who owns a

development/IT business

LAURA DEWCMO Ex-Yelp Director of Marketing Asia Pacific

SACHEE PERERA Partner channel Manager,

UberEats Channel manager for Perth

Page 24: CUPFLICK Pitch-v3

CUPFLICK PTY LTD

Dream Team

SKYE HARRIS System and App developer

KRISTINA ORAKUI/UX & Graphic Designer

VINNIE NUGENTPartner recruitment and

photographer

JUMPCLIMB Outsourced digital marketing

ANTOINE NGUYENIntern – App improvement

Cameron WongEvent activation

Page 25: CUPFLICK Pitch-v3

Top 12 Partners

CUPFLICK PTY LTD