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CUPFLICK PTY LTD
Leading marketing technology
platform that enables independent
specialty coffee café owners to solve
their customer acquisition and
retention issue through cashless pre-
ordering technology and measured
marketing activities.
WHAT IS CUPFLICK?
CUPFLICK PTY LTD
The biggest challenge facing
small business owners is
their limited financial and
time resources to market
their business
WHY CUPFLICK?
CUPFLICK PTY LTD
More Coffee shops
PROBLEMS – CAFÉ OWNER
CUPFLICK PTY LTD
MARKET
SATURATION
Customers spending less
ECONOMIC
DOWNTURN
Financial & Skill
LACK OF
RESOURCE
1 2 3
Competing with big
franchises
COMPETITORS
4
High cost to associating with
known brand for increasing
perceived quality
ASSOCIATING Cost
5
$5.3 Billion dollar industry in Australia alone
TARGET MARKET
CUPFLICK PTY LTD
Café & Coffee industry
BIG MARKET
7-8% annual growth
GROWING
INDUSTRY
One of the highest transacted product in the consumer space
TRANSACTED
PRODUCT
CUPFLICK PTY LTD
Independently owned cafés
3 – 5 employees
Turnover between $0.5 – 2 million per annum
No marketing budget
CAFÉS OWNERS
Prefer high-quality coffee
Inner city dwellers to workers
Wants to save time & money
Enjoys convenience
Age group between 23 - 53
CONSUMER
They are providing software as a service to:
• Improve business efficiencies
• Improve customer retention
How are competitors solving it?
CUPFLICK PTY LTD
However, they do not address the fundamental problems:
• Lack of financial or execution resources (to utilize software and increase new users)
• Awareness for individual shops (awareness is done on SaaS level)
• Brand dilution due to association (lunch bar, franchise etc.)
• Capacity is different with every shop (tailor to shop throughput)
• Marketing resources – Planning, creating
executing & funding campaign
• Pre-ordering technology – improve business
efficiency and customer satisfaction.
• Customer acquisition and retention data and
analytics
• Increase brand equity – Handpicked and
awareness.
SOLUTION – CUPFLICK
CUPFLICK PTY LTD
TECHNOLOGY & E-WALLET
CUPFLICK PTY LTD
Pre-ordering functionality built into
the app
Wait-time and expectation
management
E-wallet system with API integration
POS integration for streamline
operation flow.
Marketing
CUPFLICK PTY LTD
Cupflick Funded Activities
ACQUISITION RETENTION & UTILIZATION ENGAGEMENT
Cupflick Campaign Quarterly Charity
Campaign Tailored Shop
campaign
Monthly Top-up Bonus
Upsell Refer a friend
campaign Monthly Specials
Social Media EDM Competition &
Giveaway
Marketing Campaigns
CUPFLICK PTY LTD
TOP-DUP DONUT
Great exposure (20+ bloggers and influencers, magazines, Urbanlist)
Raised $1,000 for Manna charity within 2 days
Marketing Campaigns
CUPFLICK PTY LTD
LOUVE BREAST CANCER
Increased daily app use to 200 per day for 5 days.
Raised $1,400 during the campaign for breast cancer
20% new customers
Marketing Campaigns
CUPFLICK PTY LTD
LITTLE MATCHA GIRL –
1 YEAR ANNIVERSARY
120 per day utilization Attract 25-30% new users during
the campaign period.
CUPFLICK PTY LTD
Sign-up bonus
2
Value – Coffee Drinkers (End user)
Exclusive discount on
coffee
Exclusive promotion
Good Quality coffee
Refer a friend & get free
coffee
Monthly campaign
Monthly Top-up Bonus
Pre-ordering and saving
time
Cashless & convenient
BUSINESS MODEL
CUPFLICK PTY LTD
ONE TIME: Top-up | Corporate| Sponsors Advertising
RECURRING: Monthly Saas | Monthly Marketing Fees
12 MONTHS
REVENUE
INVESTMENT
PARTNER GROWTH
• Qualifying partner
• Acquisition
• On boarding
Variable Operating Expenses
CUSTOMER ACQUISITION
• Quarterly Charity
• Cupflick Campaign
• Individual Shop campaign
• Refer a friend campaign
• Sign-up Bonus
RETENTION ENGAGEMENT
• Social media & influencer
engagement
• First Tuesday of every
month Top-up Bonus
(cashflow)
Fix Operating Cost
Traction Since August
CUPFLICK PTY LTD
48 – 68% conversion rate from sign-up to top-up
Traction Since August
CUPFLICK PTY LTD
> 4,000registered users
Traction Since August
CUPFLICK PTY LTD
Able to achieve 10% penetration with café that adopted pre-ordering
CUPFLICK PTY LTD
E-WALLET
WHERE’S THE BLUE SKY?
White-labling
CUPFLICK PTY LTD
WORKING WITH PRESOTEA TO WHITE LABLE
Technology, preorder, POS integration
Marketing & Social media
CUPFLICK PTY LTD
For the next 6 – 12 months, we need to proof the model further and we will be doing the following:
1. Create a sales team and grow our partner base from 23 to 602. Strengthen brand and marketing3. Point of sales integration4. White-labelling tech and marketing for Presotea and
successfully launch it5. E-Wallet API creation and integrating with 3rd party app6. Ensuring all 3 business unit is ready to scale
nationally/internationally
Future plan
CUPFLICK PTY LTD
Founding partners & Advisors
JONATHAN LIM Founder
SEAN SHWE Business advisor & Early investor
MD of Moonlake Investment
BONNIE LINBusiness advisor and
Mentor
CUPFLICK PTY LTD
Executives Team
JONATHAN LIM Founder
RODNEY FLETCHER CTO who owns a
development/IT business
LAURA DEWCMO Ex-Yelp Director of Marketing Asia Pacific
SACHEE PERERA Partner channel Manager,
UberEats Channel manager for Perth
CUPFLICK PTY LTD
Dream Team
SKYE HARRIS System and App developer
KRISTINA ORAKUI/UX & Graphic Designer
VINNIE NUGENTPartner recruitment and
photographer
JUMPCLIMB Outsourced digital marketing
ANTOINE NGUYENIntern – App improvement
Cameron WongEvent activation
Top 12 Partners
CUPFLICK PTY LTD