CUNA Courseslegacy.cuna.org/products-services/download/Course_Listings.pdf · Get expert insights on practically every credit ... BUsiNess MAth Course Title Online Print Business

CUNA Courses Credit union self-study training for staff, managers & volunteers

Visit training.cuna.org/courses.

CUNA CPDOnline, the credit union movement’s premier web-based training service, provides everything you need to manage your credit union training program from start to finish.

Interactive courses Get expert insights on practically every credit union topic or create your own course

Supports the credit union movement The only credit union-specific training program drawing upon more than 30 years of credit union-specific training experience

Award-winning Learning Management System LMS makes it easier than ever to be and stay informed

Compliance expertise As your political advocacy group in Washington, there is no better source than CUNA for your compliance updates

Flexible membership options Premium education for a not so premium price

Visit training.cuna.org/cpdonline.

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CUNA courses are a simple,

affordable way to provide

current, real-world training

to your credit union. Courses

are available in print and/

or online through CUNA

CPDOnline. With hundreds

of courses to choose from,

you’re sure to find learning

materials to fit your credit

union’s needs.

Find out more at training.cuna.org/courses.

CUNA Courses

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ACCoUNtiNg, BUdgetiNg & FiNANCe Course Title Online Print

Accounting for Credit Unions (3rd Edition) S310 S310 Asset-Liability Management for Executives (2nd Edition) M18 M18 Basic Accounting (3rd Edition) S300 S300 Budgeting and Accounting for Nonaccounting Managers M31 Credit Union Financial Analysis (3rd Edition) S320 S320 Credit Union Financial Management for Nonfinancial Executives (2nd Edition) M17 Credit Union Investments M21 Financial Analysis Tools for Decision Making M33 Financial Management Made Easy: Financial Statements and Budgeting S1200 S1200 Financial Management Made Easy: Sources and Uses of Money S1210 S1210 Reconciling Records A1013 S1315 Cash Accounts A1013A Share Draft Accounts A1013B Credit and Debit Cards A1013C ACH Payments A1013D Investments A1013E

BANkrUptCy Course Title Online Print

Bankruptcy and Court Proceedings (3rd Edition) A1006 S400 Bankruptcy History and Court Structure A1006A Bankruptcy Basic Concepts A1006B Bankruptcy Documents A1006C Bankruptcy Immediate Issues A1006D Bankruptcy Abuse and Recoveries A1006E Bankruptcy Do’s and Don’ts A1006F

BUsiNess MAth Course Title Online Print

Business Math: Lending and Credit A1000 S1306 Basic Lending Concepts and Calculations A1000A Closed-End Loans A1000B Helping Members Compare Rates and Loans A1000C Loan Ratios A1000D Mortgage Loans A1000E Open-End Credit A1000F Business Math: Share and Deposit Accounts A1001 S1307 Basic Math Definitions A1001A Share Account Dividends A1001B Account Balances and Dividend Calculations A1001C Dividend Compounding and Annual Percentage Yield (APY) A1001D Helping Members Reach Savings Goals A1001E

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Editions and formats updated frequently. Visit training.cuna.org/courses for the most current information. Online exams are available through CUNA CPDOnline.

Due to a current change in regulation, this course is being updated.

optioNs For All BUdgets

Print Courses

STAR (courses that begin with “S”) = $47.50

MERIT (courses that begin with “M”) = $52

VAP (courses that begin with “V”) = $32

Online CoursesSTAR, MERIT, CU Advance, VAP and RegTraC are provided through CUNA CPDOnline at $35 each.

Exams for both print and online courses range from $15.50-$29.50.

Find out more at training.cuna.org/courses.

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CUNA Courses

ColleCtioNs Course Title Online Print

Applying Collection Practices A1014 S1316 Credit and Collections A1014A Credit and Collection Policies A1014B Developing a Collections System A1014C Early Warnings and Final Actions A1014D Legal Action and Outsourcing Alternatives A1014E Best Practices A1014F Collections (4th Edition) S220 S220 Successful Collections: Balancing Member Service and Credit Union Interests S1310 S1310

CoMpliANCe For CoMpliANCe oFFiCers (regtraC) Course Title Online Print

RegTraC Compliance Training PDF 23511P** Deposit Account Regulations General Operations Regulations Consumer Lending Regulations Mortgage Lending Regulations NCUA Requirements and Guidance

CoMpliANCe For All stAFF Course Title Online Print

ACH Compliance and IAT Implementation: Training on Demand FC115P Bank Secrecy Act for Consumer Lending Staff: Training on Demand FC121P Bank Secrecy Act for Front-Line Staff: Training on Demand FC102P Bank Secrecy Act for Member Business Lending Staff: Training on Demand FC122P Bank Secrecy Act for New Accounts Staff: Training on Demand FC124P Bank Secrecy Act for Operations Staff: Training on Demand FC120P Bank Secrecy Act for Tellers: Training on Demand FC123P Identity Theft: Red Flags: Training on Demand FC110P Loss Mitigation for Real Estate Loans: Training on Demand FC114P Office of Foreign Assets Control: Training on Demand FC108P Deposit Account Regulations R101 Reg CC — Availability of Funds and Collection of Checks R101A Reg D — Reserve Requirements R101B Truth in Savings — NCUA Part 707 R101C Reg E — Electronic Fund Transfers R101D Reg J and UCC Article 4A R101E UCC Articles 3 and 4 — Law of Checking Accounts R101F General Operations Regulations R102 Bank Secrecy Act R102A OFAC — Office of Foreign Assets Control R102B Right to Financial Privacy Act R102C Bank Bribery Act R102D IRS Information Reporting and Withholding Requirements R102E ESIGN — Electronic Signatures in Global and National Commerce Act R102G NCUA Privacy Regulation R102H Consumer Lending Regulations R103 UCC Article 9 R103A Fair Debt Collection Practices Act R103B Business Lending Regulations R103C Fair Credit Reporting Act R103D NCUA Lending Regulations R103E Reg B — Equal Credit Opportunity Act R103F Servicemembers Civil Relief Act R103G Reg Z — Truth in Lending R103H Mortgage Lending Regulations R104 Flood Disaster Protection Act R104A Homeowner’s Protection Act R104B RESPA — Real Estate Settlement Procedures Act R104C Reg C — Home Mortgage Disclosure Act R104D Fair Housing Act R104E Secondary Mortgage Markets R104F NCUA Requirements and Guidance R105 NCUA Overview R105A Federal Share Insurance Rules R105B Management Issues R105C Field of Membership Rules R105D Supervisory Committee Duties R105E CUSOs R105G Regulation CC: Training on Demand FC104P Right to Financial Privacy Act: Training on Demand FC112P Share Insurance Rules: Training on Demand FC109P

** PDF subscription. Includes PDF, exams and updates during subscription period. Recognition provided at various training milestones. Visit training.cuna.org/recognition to view requirements.3

CUNA Regulatory Training & Certification Program (RegTraC) is the credit union movement’s premier compliance training and certification program.

Find out more at training.cuna.org/ regtrac.

Choose from more than 350 courses...from compliance, management, lending and marketing, to member service.

Order today!Visit training.cuna.org/courses and type the course number in the Course Finder box.

Secure your investments by building financially strong members through CUNA Financial Counseling Certification Program (FiCEP).

This self-study option guides your staff toward earning a financial counseling certification — talk about value of membership!

Imagine — certified financial counselors throughout your credit union helping members at every turn!

FiCEP is sold in two parts with eight modules total.

• Individual modules $70 each

• FiCEP Part 1 $260• FiCEP Part 2 $260• FiCEP Recertification

Module $215

Find out more attraining.cuna.org/ficep.

Credit UNioN orieNtAtioN Course Title Online Print

Introduction to Credit Unions A1004 S1304 The Credit Union Difference A1004A Member Service: The Core of Credit Unions A1004B What is the Credit Union Movement? A1004C A Tradition of Community Involvement A1004D You and Your Credit Union A1004E The Credit Union Difference: Training on Demand FC117P

FiNANCiAl CoUNseliNg (FiCep) Course Title Online Print

FiCEP Part 1: Introduction to Financial Counseling (Module 1) 27564 FiCEP Part 1: Financial Counseling Essentials (Module 2) 27565 FiCEP Part 1: Special Issues in Financial Counseling (Module 3) 27566 FiCEP Part 1: Using Communication Skills During Financial Counseling (Module 4) 27567 FiCEP Part 1 Kit — Modules 1–4 27568K FiCEP Part 2: Taxes, Insurance, and Investments (Module 1) 27569 FiCEP Part 2: Controlling Living Expenses and Understanding Consumer Credit (Module 2) 27570 FiCEP Part 2: Matching Values to Money (Module 3) 27571 FiCEP Part 2: Retirement and Special Issues (Module 4) 27572 FiCEP Part 2 Kit — Modules 1–4 27573K FiCEP Recertification Module 27595

hr stAFFiNg & the lAw Compensation Systems (2nd Edition) M11 Difficult Human Resource Issues A1021 M42 Defining Difficult Human Resource Issues A1021A Sexual Harassment A1021B Addressing Performance A1021C Recognition, Rewards and Compensation A1021D Workplace Diversity A1021E Employment Law and Preventing Sexual Harassment M13 M13 Managing Today’s Employees A1020 M41 Introduction to Managing Today’s Employees A1020A Managing Employee Performance A1020B Managing Employee Success A1020C Building Your Bench A1020D Employee Retention A1020E HR Law and Today’s Employees A1020F Recruiting Today’s Employees A1019 M40 Challenges of Recruiting in the 21st Century A1019A Employment Law A1019B Preparing for Recruiting A1019C Preparing for the Interview A1019D Conducting the Interview A1019E Candidate Evaluation and Selection A1019F Sexual Harassment: Training on Demand FC106P Training and Orienting Employees (2nd Edition) M04 M04 Workplace Diversity M12

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4Editions and formats updated frequently. Visit training.cuna.org/courses for the most current information. Online exams are available through CUNA CPDOnline.

CUNA Courses

Course Title Online Print

5

Affordable choices to get the information your staff, managers and volunteers need!

Recognition provided at various training milestones. Visit training.cuna.org/recognition to view requirements.

CUNA Training on Demand is a downloadable, 30-45 minute expert presentation on a credit union topic.

Order the training you need when you need it and use it as frequently as you want. Watch it as a group or individually — keep it on your computer or on a USB drive. It’s as portable as you need it to be.

Just $149 each! You’ll also receive five CUNA CPDOnline exams to assess and prove your knowledge of the most critical issues.

See more attraining.cuna.org/tod.


iNterpersoNAl skills & CAreer BUildiNg Course Title Online Print

Alternative Forms of Identification and Documentation FC127P Business Communication Skills A1003 M37 Basic Communication Concepts A1003A Communicating the 3 Cs A1003B Advanced Verbal and Nonverbal Skills A1003C Telephone Communication Skills A1003D Communicating Effectively with Difficult People A1003E Career Mapping for You and Your Staff M34 Communication and Telephone Skills S1303 S1303 Develop a Career Plan S1000 S1000 Helping Members Understand and Solve Problems S1110 S1110 Hispanic Immigration: Training on Demand FC126P Interpersonal Skills: Understanding Your Effect on Others M15 M15 Interpersonal Skills: Understanding Your Impact on Members (2nd Edition) S520 S520 Introduction to Credit Union Ethics: Training on Demand FC118P Make Work Manageable S1020 S1020 Subject Matter Expert to Trainer: Training on Demand FC105P Transitioning from Staff to Management S1302 S1302 Transitioning to Trainer A1018 M39 Introduction to the Adult Learner A1018A Designing a Curriculum for Learning A1018B Designing Active Learning A1018C Learner-Centered Learning Strategies A1018D Honing Your Presentation Skills A1018E A Blended Approach to Learning A1018F Transitioning to Trainer II A1028 M43 Revisiting and Revising Your Training Plan A1028A Multi-Sensory Learning A1028B Levels of Learning A1028C Learner Retention and Motivation A1028D Fine-Tuning Your Presentation Skills A1028E The Art of Facilitation A1028F Working Effectively with Difficult Members and Staff S1100 S1100 Write Effectively S1010 S1010

leNdiNg & loAN proCessiNg Course Title Online Print

Consumer Lending A1034 Characteristics of Credit A1034A Laws and Regulations A1034B The Lending Process A1034C Consumer Lending Products A1034D Building Lending Relationships A1034E Home Equity Lending M22 Lending Products and Regulations (5th Edition) S210 S210 Loan Interviewing (2nd Edition) S700 S700 Loan Marketing (3rd Edition) S420 S420 Loan Pricing M23 Loan Servicing S720 S720 Loan Underwriting S710 S710 Maintaining Loan Documents A1012 S1314 Basic Record Filing and Maintenance A1012A Loan Documents Overview A1012B File Retention Policies and Procedures A1012C Loan Documents as Member Service Tools A1012D Loan Auditing A1012E Mortgage Lending (3rd Edition) S410 S410

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Providing Loans to Small Businesses M29 SAFE Act & Mortgage Licensing R104G Servicing Mortgage Loans A1010 S1312 Types of Mortgage Loan Programs A1010A Regulatory Compliance A1010B Loan Servicing A1010C Servicing Payments A1010D Insurance, Taxes, and Escrow Accounts A1010E Collections and Delinquent Loans A1010F The Lending Process (5th edition) S200 S200

MANAgeMeNt skills & MANAgiNg eMployee perForMANCe Course Title Online Print

Aligning Your Department With CU Strategy A1023 S1319 Introduction to the Bigger Picture A1023A Problem Solving and Decision Making A1023B Scheduling and Delegation A1023C Process Improvement A1023D Teamwork A1023E Delegating for Results (2nd Edition) M05 M05 Developing Exceptional Leadership M09 M09 Encouraging and Instilling Member Service in Others A1022 S1318 Member Service in Today’s Environment A1022A Building Teams through Communication and Trust A1022B Creating Enthusiasm for Learning and Improvement A1022C Encouraging Cooperation in Others A1022D Motivating Service Excellence in Others A1022E Fundamentals of Management (2nd Edition) M01 M01 Leading Your Team A1031 M44 Managing Change M19 M19 Managing Employee Performance (2nd Edition) M06 M06 Managing Teamwork M07 M07 Managing the Problem Employee M25 Managing Through Motivation M35 Process Improvement: Achieving Quality Together M08 M08 Resolving Employee Conflict A1016 M38 The Nature of Conflict A1016A Types of Conflict A1016B Organizational Culture and Conflict A1016C Acting to Resolve Conflict A1016D Applying Conflict Prevention Tools A1016E Strategic Thinking and Planning M10 M10


leArNiNg plANs

CUNA offers learning plans for all credit union areas. Start your training with our core competency learning plans which provide a base for credit union knowledge.

Continue your professional development with the specialized courses to reach a desired position or knowledge level.

Choose a learning plan from these credit union positions: • Accounting Clerk• Branch Manager• Collector• Compliance Officer• Loan Officer • Loan Processor• Lending VP• Marketing Manager• Member Service

Representative• New Employee

Orientation• Teller/Head Teller• Teller Manager

Find out more about learning plans at training.cuna.org/learningplans.

CUNA Courses

MArketiNg Course Title Online Print

Community Involvement and Outreach M32 Credit Union Marketing Fundamentals A1033 Introduction to Credit Union Marketing A1033A The Marketing Mix A1033B Market Research A1033C Marketing Communications A1033D In Marketing, Money Matters A1033E Marketing Collaboration A1033F Developing Retail Marketing M28 Managing Advertising Guidelines M27 Marketing Management M26

Preparing Loan Documents A1011 S1313 The Lending Process A1011A Laws and Regulations A1011B Interview and Application A1011C Loan Underwriting A1011D Loan Decisions and Closing A1011E NEW

MeMBer serviCes & ACCoUNts Course Title Online Print

Balancing the Drawer: Training on Demand FC113P Call Center Service Skills A1027 S1321 Today’s Call Center A1027A Positive Communication Skills A1027B Dealing with Repetitive Tasks A1027C Tools and Technology A1027D Handling Special Situations A1027E Call Center Coaching A1027F Financial Counseling for Members S1301 S1301 Frontline Basics A1025 S111 Today’s Professional Teller A1025A Credit Union Basics A1025B Managing the Teller Station A1025C The Balancing Act A1025D Handling Negotiable Instruments A1025E Guiding Members Through Economic Challenges A1029 S1323 Individual Retirement Accounts (2nd Edition) S810 S810 Investment Choices for Members S820 S820 Managing Member Accounts A1026 S1311 Member Accounts A1026A Savings Accounts A1026B Checks and Share Draft Accounts A1026C The Fundamentals of Lending A1026D Electronic Member Services A1026E Additional Credit Union Services A1026F Member Relations (4th Edition) S20 S20 Member Service: Exceeding Expectations S1300 S1300 Money and Negotiable Instruments (2nd Edition) A1024 S1322 Currency Facts and Features A1024A Handling and Organizing Cash A1024B Checks and Share Drafts A1024C Detecting Bad Checks and Drafts A1024D The Clearing Process A1024E Additional Negotiable Instruments A1024F Money and Negotiable Instruments: Training on Demand FC107P Opening New Accounts (2nd Edition) S800 S800 Professional Member Service A1005 S1308 What is Member Service? A1005A Not for Profit, Not for Charity, But for Service A1005B Building Member Service Skills A1005C Technology as a Member Service Tool A1005D Member Service Challenges A1005E Serving Credit Union Members A1030 S21 Supporting Your Credit Union’s Professional Image A1030A Professional Service Basics A1030B Handling Members’ Financial Business A1030C Using Technology to Provide Member Service A1030D Relating to Diverse Members A1030E Resolving Conflicts A1030F Your Role in Growing Membership A1032 S1324 The Importance of Growing Membership A1032A The Role of Branch Employees in Growing Membership A1032B The Role of Call Center Employees in Growing Membership A1032C Membership Growth is Everyone’s Job: A Role for Every Department A1032D Leading for Membership Growth: The Role of the Executive Team A1032E Membership Growth Strategies for the Future A1032F

persoNAl FiNANCe For stAFF Course Title Online Print

Checking Accounts PF1003 Checking Accounts (Spanish Version) PF1010 Couples and Money PF1005

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Convenient study! Print or online courses that are available 24/7.

reCogNitioN opportUNities CUNA courses are a simple, affordable way to strengthen current abilities and enhance opportunities for advancement. Recognition opportunities are offered at various training milestones with CUNA designations and certificates. Earn your designation or certificate in these credit union areas:• Accounting• Board & Volunteer• Compliance• Enterprise Risk

Management• Financial Counseling• Consumer & Business

Lending• Management• Marketing• Member Services• Sales• Security• Technology Find out more at training.cuna.org/recognition.


CUNA Courses

8

Recognition provided at various training milestones. Visit training.cuna.org/recognition to view requirements.

Service has always been the true differentiator between credit unions and other financial institutions. Building on this distinctive strength, CUNA Creating Member LoyaltyTM is designed to help credit unions serve members better and increase your bottom-line.

CUNA Creating Member Loyalty uses exceptional service to drive sales to initiate a change of both individual and organizational behavior throughout your credit union, helping you cultivate a sales culture that exceeds your members’ expectations.

Find out more attraining.cuna.org/cml.

sAles Course Title Online Print

Credit Union Sales A1002 S1305 Introduction to Sales A1002A Plan for Successful Sales A1002B Recognize Needs A1002C Inquire and Listen A1002D Describe Benefits A1002E Expedite the Sale A1002F Cross-Selling (4th Edition) S120 S120 CU Sales: Inquiring and Listening: Training on Demand FC103P Improving and Maintaining Quality Service S500 S500 Leading and Managing Credit Union Sales M16 Managing Financial Education Programs M30

seCUrity Course Title Online Print

Avoiding False Identification, Counterfeiting and Other Scams: Training on Demand FC116P Online Security M36 Preventing Fraud (2nd Edition) S900 S900 Plastic Card Fraud: Training on Demand FC111P Recognizing Emerging Fraudulent Practices A1015 S1317 Introduction to Recognizing Emerging Fraudulent Practices A1015A Cyber Fraud A1015B Plastic Card Fraud A1015C Other Types of Fraud A1015D Security Technology A1015E Best Practices A1015F Robbery: Actions, Reactions and Coping Skills: Training on Demand FC101P Robbery Prevention and Preparation S1320 S1320 Security (5th Edition) S30 S30 Security Administration (2nd Edition) M24 Security Issues S910 S910 Security Procedure Protocol A1008 S1309 Introduction to Security A1008A Security Systems and Procedures A1008B Emergency and Disaster Preparedness A1008C Identifying Suspicious Activity A1008D Robbery: Actions, Reactions, and Coping Skills A1008E Executing Security Procedures A1008F

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Couples and Money (Spanish Version) PF1013 Credit Management PF1004 Credit Management (Spanish Version) PF1011 Home Buying PF1002 Home Buying (Spanish Version) PF1009 ID Theft PF1007 ID Theft (Spanish Version) PF1012 New Car Buying PF1000 New Car Buying (Spanish Version) PF1006 Used Car Buying PF1001 Used Car Buying (Spanish Version) PF1008

politiCAl AFFAirs Course Title Online Print

Campaign Involvement PA1002 Communicating the Credit Union Difference PA1000 Direct Lobbying at the Grassroots Level PA1001 Public Affairs and Communication Strategies PA1003


9* Also available as an eBook Recognition provided at various training milestones. Visit training.cuna.org/recognition to view requirements.

Proven knowledge through exams for every course!

College Credit Select courses are recommended for college credit for students who pass proctored, college-level exams.Certificate program courses carry college credit recommendations through the National College Credit Recommendation Service. CUNA has also developed relationships with the following national programs:• Excelsior College• Cardinal Stritch

University• University of Phoenix

Online• American Council on

Education (ACE)• The Institute of Internal

Auditors (IIA)

Find out more at training.cuna.org/ collegecredit.


spANish Course Title Online Print

Credit Union Spanish: Applying the Basics A1017 Building Blocks A1017A Using Verbs A1017B Asking Questions A1017C Using Object Pronouns A1017D Present Perfect Tense A1017E Exploring Immigrant Cultures 28961P Spanish for Tellers A1007 The Latino Culture and Your Credit Union A1007A Spanish Foundations and Member Greetings A1007B Basic Credit Union Terms and Phrases A1007C The Spanish Calendar A1007D Numbers, Coins, and Currency A1007E Transactions with Spanish-Speaking Members A1007F

teChNology Course Title Online Print

Credit Union Technology (2nd Edition) S600 S600 Managing Technology M20 Serving Members with Technology (2nd Edition) S620 S620 The Critical Role of Technology in Credit Unions A1009 S630 Recognizing the Importance of Technology A1009A Putting Members at the Center of Their Finances A1009B Using 21st Century Lending Centers A1009C ATMs, Debit Cards, and Credit Cards A1009D Understanding Internet Financial Services A1009E Keeping Pace with Innovation A1009F Using Technology to Improve Member Service S1120 S1120

volUNteers Course Title Online Print

10 Ratios Every Volunteer Should Know: Training on Demand VC106P A Board Governance Approach: What to do When Things Go Wrong: Training on Demand VC102P Assessing the CEO: Training on Demand VC107P Assessing the CEO: Performance Appraisal and Goal-Setting (2nd Edition) V417 Asset-Liability Management for Directors (2nd edition) V415 V415* Auditing I (6th edition) V301 Auditing 2 (6th edition) V302 Bankruptcy (3rd edition) V407 Bank Secrecy Act for Volunteers (2nd edition) V426* Bank Secrecy Act for Volunteers: Training on Demand VC101P Basics of Internal Control V427* Board of Directors: Duties and Responsibilities (5th edition) V100* Board Policies (6th edition) V101* Board Reports (2nd edition) V411 Board/CEO Relations (4th edition) V405 Budgeting Basics for Directors V425 Business Continuity Planning for Volunteers: Training on Demand VC120P Business Recovery Plans and Policies V418 CEO and Board Succession Planning V422 CEO Compensation V419 CEO Performance Appraisal and Goal Setting (2nd edition) V417 Collections (5th edition) V202 Communications Strategies for High Performing Volunteers: Training on Demand VC118P Credit Committee: Duties and Responsibilities (4th edition) V200 Credit Union Examinations (4th edition) V410*

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10* Also available as an eBook Recognition provided at various training milestones. Visit training.cuna.org/recognition to view requirements.

CUNA Courses

A credit union board meeting is no place for someone who doesn’t know what they’re doing. Give your board the best tools to understand the credit union as well as their duties and liabilities.

CUNA Volunteer Achievement Program (VAP) – With more than 40 affordable VAP courses, credit union boards have every resource at their fingertips from compliance to marketing. VAP delivers:• Convenient and

affordable for courses volunteers

• Instant exam results online

• Recognition• Solid reputation

Find out more attraining.cuna.org/vap.

CUNA Training Bundle solves your ever-changing-training needs with an all access pass to CUNA audio conferences, webinars and eSchools. There are no limits — your credit union gets all the timely events plus all compliance hot topic online events.

With the CUNA Training Bundle, your credit union receives:• Comprehensive training• Unlimited usage• Simplified training budget

Pricing Options:Six Months $2,499One Year $3,999

CUNA CPDOnline members and credit unions under $20 million receive additional discounts.

Find out more at training.cuna.org/trainingbundle.

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CUNA TRAINING BUNDLE

Developing, Writing, and Implementing Policies V412* Directing Effective Teams V701 Directors’ Liability (3rd edition) V406* Credit Union Growth Strategies: Training on Demand VC109P Electronic Fraud and Security (3rd edition) V502* Effective Governance: An Overview: Training on Demand VC116P Financial Management (3rd edition) V409 V409* Financial Reports for Volunteers (5th edition) V02 V02* Growth Strategies: Pathways to Success (2nd Edition) V420 History and Philosophy for Volunteers (4th Edition) V01 V01* How to Think About Strategic Planning: Training on Demand VC119P Introduction to Mortgage Lending V600 Investment Essentials for Directors V424 Loan Granting (5th edition) V201 Local Involvement: Marketing Strategy and Community Benefit: Training on Demand VC112P Managing Risk for Volunteers (6th Edition) V03 V03* Marketing (4th edition) V403 Marketing to Generations and Target Groups V413 Maximizing Board Performance (2nd edition) V702 Member Business Lending V423 Offering Credit Union Youth Programs V602 Online Policies and Internet Use V601 Overseeing the Annual Audit by Outside Parties V429* Overseeing the Annual Audit by Outside Parties: Training on Demand VC114P Political Involvement V421* Planning (4th edition) V102* Recruiting, Orienting, and Retaining Board Members V414* So, You Have a Community Charter…Now What?: Training on Demand VC110P Speaking Out: The Director as Credit Union Advocate V431* Strategic Credit Union Leadership V700 Strategic Planning (4th edition) V404 Supervisory Committee: Duties and Responsibilities (6th edition) V300* The Basics of Internal Controls: Training on Demand VC111P The Basics of Risk Assessment for Volunteers V305 V305* The Basics of Risk Assessment: Training on Demand VC104P The Directors’ Role When Complaints are Filed Against Senior Management: Training on Demand VC108P The Supervisory Committee’s Role in Due Diligence V303 The Supervisory Committee’s Role in Finding Fraud V304* The Supervisory Committee’s Role in Finding Fraud: Training on Demand The Volunteer’s Role in Managing 3rd Party Relationships: Training on Demand VC103P Understanding the Audit Report (2nd edition) V428 V428* Understanding the Audit Report: Training on Demand VC113P Understanding Regulations V416 Volunteer Self-Evaluations V430 Volunteer Self-Evaluations: Training on Demand VC117P What Credit Union Volunteers Need to Know About Harassment in the Workplace: Training on Demand VC121P

* Also available as an eBook

#30115#30115

Credit union self-study training for staff, managers & volunteers

Visit training.cuna.org/courses.

CUNA Courses