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    cardiffinvolved

    communication

    businesses

    targets

    culture

    PeoPle

    Policy

    Place

    work

    government

    one

    PeoPle

    wales

    caPital

    skill

    aPProach

    services

    welsh

    exPerience

    resources

    interaction

    Performance

    brand

    inward

    investment

    marketing

    shared

    different

    activities

    oPPortunities

    coordination

    cardiffbusinessschool

    cardiffbusinessPartnershiP

    cardiff

    discussions

    selling

    wales:

    the role of agencies

    in attracting inward

    investment

    comPetition

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    This study set out to explore how the

    agencies which promote inward investment

    operate in Wales, with a particular ocus on

    Cardi. The research involved ace-to-ace,

    semi-structured interviews, ocusing on the

    workings o the agencies. This inormation

    was supplemented with questionnaires sentto frms and to politicians who were unable

    to take part in ace-to-ace interviews.

    The research highlighted a number

    o problems in terms o structure and

    organisation across the agencies within the

    Cardi city region.

    It appears that there is some consensus on

    what is wrong and what needs to change but

    that there has been little clear action to date.

    The number o agencies involved in attracting

    inward investment in the region creates a

    complex picture. One agencys work naturally

    overlaps with another. This report shows,

    however, that there is a lack o coordination in

    the promotion o services. Although some o

    the agencies have wider remits than others,

    and some do work closely together, there

    needs to be more structured coordination to

    better use resources.

    1. working between agencies:there is a lacko coordination between dierent agencies.Competition between some agencies creates

    unhealthy eects.

    2. the brand: the perception amongststa o diering messages within the same

    geographical area has resulted in conusion over

    who does what and where remits o certainagencies cease and others begin. There is also

    the danger o sending conusing or conictingmessages to potential investors.

    3. limited resources: in some agencies, limitedbudgets prevent large scale strategic marketing

    and result in shorter, one-o campaigns. Thistargeting, particularly in terms o sectors, has

    some advantages but results in uncertainty in

    what to do with potential investments rom

    outside key sectors.

    4. imPetus for change:there is evidence osome coordination between public and privatepartners in promoting Wales as a destination or

    inward investment but there is acknowledgmentthat some aspects o the process need to

    change and that improvements can be made.

    Recommendations

    development of a stRongeR

    Welsh BRand:both Cardi and Wales wouldbenet rom a stronger and more coherentbrand image which is supported by all agencies

    and allows a greater coordination o the use o

    resources.

    impRoved cooRdination:there needs to be aclearer remit or individual agencies but also an

    improved structure whereby joint projects canbe executed and contacts shared.

    consistency in policy Beyond taRget

    sectoRs: the Welsh Government needs to

    develop a consistent policy, supported by all

    agencies, regarding attraction o investment

    rom outside key sectors. This is about improvingresponsiveness to enquiries made by rms

    which do not t into sector teams.

    executive summary

    selling Wales: the role of agencies in attracting inward investment2

    key

    findings

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    Cardiff Business sChool and Cardiff Business PartnershiP

    contents

    3Cardiff Business sChool and Cardiff Business PartnershiP

    4

    6

    8

    8

    9

    10

    11

    12

    12

    12

    14

    15

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    17

    background: fdi attraction in wales

    the research

    findings

    interaCtion Between agenCies

    ComPetition Between agenCies

    marketing of wales/Cardiff

    misCommuniCation

    the Case of sCotland

    conclusions

    recommendations

    references

    annex

    r&d

    aggregate numBer for fdi inflows

    introduction 4

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    selling Wales: the role of agencies in attracting inward investment4

    This report assesses the agencies (and attendant

    inrastructure) charged with attracting inward

    investment in the Cardi City Region. Since theamalgamation o the Welsh Development Agency

    (WDA) with the Welsh Assembly Government

    (now the Welsh Government) in 2006 there hasbeen a uid support structure. This report aims to

    understand the role o dierent inward investmentagencies, how they work and how they interact.

    The study was carried out by conducting in-depth,semi-structured interviews with those working in

    agencies, the Welsh Government and companies.

    Questionnaire and secondary data were alsoevaluated. This report presents a picture o the

    structures based on the experience o those doing

    the job rather than the ormal organisational

    structure. While the goal o this work is not topresent a trend analysis o global Foreign Direct

    Investment ows, some background data on the

    region are included to give a representation o itscurrent inward investment perormance.

    The work was carried out by Cardi Business

    School on behal o the Cardi Business Partnershipduring May 2011 to October 2011. All interviews

    were condential to ensure that respondents elt

    comortable giving their honest opinions on thecurrent structures and practices.

    Attracting inward investment is one objective o an

    economic development authority. New rms entering a

    region create economic churn; this rejuvenates ideas andbrings much needed capital to local rms. How this task is

    undertaken by governments, agencies, and/or individuals

    is not a precise science and the academic or policyliterature reports little consensus on the correct approach.

    From an inward investment promotion perspective, Wales

    has undergone a marked change in the last decade. In2006 the Welsh Development Agency (WDA) merged

    with the Welsh Government: this merger led to the

    retirement o the WDA brand and the introduction o aWelsh Assembly Government (now Welsh Government)

    brand or inward investment, International Business Wales

    (IBW). Since this date a number o agencies, which had

    been operating during the time o the WDA, have takena greater role in attracting inward investment, particularly

    rom the rest o the UK and Europe. It must be noted

    that other agencies were involved in inward investmentattraction during the time o the WDA, but were very much

    in supporting roles. The Welsh economy, in the 1990s andearly 2000s, was seen as a major player in the European

    regional development arena, attracting 15% o all oreigninvestment coming into the UK during the early 1990s1.

    The high prole Oxord Intelligence report is compiledeach year on a given sectors investment strategies. In

    2011, a study o biotechnology, pharmaceutical and

    medical technology companies worldwide examined

    the role o economic development agencies in assistinginvestment. The studys credibility is not in doubt with in-

    depth company interviews carried out at Chie Executive

    Ofcer, Chie Financial Ofcer and Senior Vice President

    level, providing the vital corporate view. A key ndingwas that even in 2011, the WDA was still the second most

    recognised development agency brand in Europe, a quite

    startling nding given its non-existence since 2006.

    It is thereore important to evaluate how well Wales has

    done in attracting inward investment since the closure othe WDA.

    introduction

    to the research

    BaCkground:

    inward investment

    attraCtion in wales

    1 tt://.ts.mt.k//m201011/mst/m/t//15.tm

    selling Wales: the role of agencies in attracting inward investment4

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    5Cardiff Business sChool and Cardiff Business PartnershiP

    wales and the uk in the inward investment game

    table 1: Percentage of uk inward investment Projects** won(excluding london)*Source: uKTi and Fdi MarKeTS FroM The Financial TiMeS** ThiS iS new inveSTMenTS.

    5Cardiff Business sChool and Cardiff Business PartnershiP

    Welsh and global inward investment

    ows have seen a steep downturn

    over the last decade. What has beendisappointing or Wales is that there

    appears to have been a continuous all

    in levels since 2003. There is a urtherconcern or Wales; this is the improving

    perormance o other regions in the UK,particularly Scotland, whose activity

    during the late 90s was ar below Wales'but has now improved to lead the UK

    (outside London).

    I the gures are considered in terms

    o overall inward investment projects

    won, Scotland has become the number

    one ranked region in the UK (excludingLondon). At the same time Wales has

    gone rom number two in the UK in

    2003 to second rom bottom in 2010.Table 1 shows Welsh perormance

    compared to all regions.

    Some background needs to be givenwhen contrasting the perormance

    o Wales with other regions. Figures

    published by the Welsh AssemblyGovernment (WAG 2010) suggest

    that the number o "oreign owned

    enterprises active in Wales" is smaller

    than that in any English region. Therewere around 1000 in 2007, rising to 1100

    in 2009 and alling back to 1000 in 2010.

    They employed around 139,000 people

    in 2010, 11,000 ewer than in the peakyear, 2009.

    2003-04

    2005-10

    av % 8.5

    av % 9

    rank1

    rank1-

    scotland

    2003-04

    2005-10

    av % 3

    av % 3.3

    rank6

    rank10g

    south west

    2003-04

    2005-10

    av % 2.5

    av % 3.7

    rank8

    rank7i

    east anglia

    2003-04

    2005-10

    av% 4.5

    av% 5

    rank4

    rank3i

    west midlands

    2003-04

    2005-10

    av % 7.5

    av % 3.5

    rank2

    rank9g

    wales

    2003-04

    2005-10

    av% 6.5

    av% 6.8

    rank3

    rank2i

    north west 2003-04

    2005-10

    av % 3.5

    av % 3.7

    rank6

    rank5i

    north east

    2003-04

    2005-10

    av% 2

    av% 3.7

    rank9

    rank6i

    yorkshire & humber

    2003-04

    2005-10

    av % 3.5

    av % 3.5

    rank8

    rank8-

    east midlands

    2003-04

    2005-10

    av % 4

    av % 4.3

    rank5

    rank4i

    northern ireland

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    selling Wales: the role of agencies in attracting inward investment6

    The aim o the analysis was to

    interview key personnel rom

    all the agencies involved ininward investment attraction

    to the Cardi city region.

    It became clear that there

    is a delineation o controland activity. Thereore the

    interviews needed to be

    undertaken across agenciesat dierent spatial levels in

    order to establish why certaintasks were taking place. Table

    2 gives a prole summary othe respondents involved and

    Figure 1 shows the relationship

    between the agenciesoperating within the Cardi

    city region.

    the research

    selling Wales: the role of agencies in attracting inward investment6

    15

    12

    6

    5

    key Point

    method

    lack of communication

    interview

    Practitioner*

    key Point

    method

    misinformation

    interview / Questionnaire

    firm

    key Point

    method

    consistency in communication

    interview / Questionnaire

    government / council

    key Point

    method

    lack of resource

    interview

    Policy imPlementation*

    welsh government

    ukti

    ibw cardiff and codePartment of economy

    and transPortcaPital wales

    cardiff council

    table 2: Profile of resPondents

    *SoMe oF TheSe reSpondenTS are no longer worKing in The agencieS, buT were in ThoSe roleS

    during The period (2004-2011).

    Figure 1: agency STrucTure

    * agencieS have been coded a-g For The purpoSeS oF conFidenTialiTy

    ** arrowS repreSenT coMMunicaTion FlowS idenTiFied by reSpondenTS.

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    7Cardiff Business sChool and Cardiff Business PartnershiP

    attraCtinginward investment

    ComPetitionamongst agenCies

    Since the 1960s and the true advent o globalised

    multinationals, there has been critical debateamongst scholars and practitioners alike on

    how best to attract inward investment. During

    the early 90s, Europe saw vast numbers o rmsmoving into nations to take advantage o the

    growing wealth o the trading bloc. The impacto inward investment on local economies has

    been studied in some depth with the notableworks o Hill and Munday (1992), Blomstrom

    et al (2000) and Drifeld (1999) identiying the

    impact o rm spillovers on local development.With these advantages o inward investment

    accepted by politicians, many governments

    concerned themselves with developing inward

    investment riendly policies. During the early 90s,rms location decisions appeared to be driven

    purely by economic actors, with winning regions

    oering the lowest possible cost base throughboth tax incentives and grant schemes (Bellak and

    Leibrecht, 2005).

    During the early 90s Wales was seen as a highlysuccessul region in attracting inward investment

    - its low cost base and English speaking work

    orce were seen as critical actors in its success(Cooke and Morgan, 1998). As relative operating

    costs began to rise the rms once ocking to the

    country began to leave. They were drawn rst to

    Eastern Europe. Over the last decade, the growtho China and India as power houses o low cost

    business has meant developed regions in Europe

    have had to compete even harder to attract rms.

    Today, policies to attract inward investment intodeveloped nations vary by locality yet there are

    some common practices identied by Guimon

    (2009) with a strong ocus on highly skilled workorces and local amenities. As a result, it has

    been accepted that marketing o place plays

    an important role in attracting investment indeveloped nations, over and above tax incentives.

    With large numbers o regions and countries all competing or inward

    investment, intense competition has arisen between agencies. With somuch to gain, pressure has been put on governments (and economies)

    to be as competitive as possible. This pressure is a double edged sword as

    although it can lead to efciency and productivity improvements, too muchpressure can generate a so called race to the bottom. Here nations trying

    to reduce wage bills and oering more competitive (expensive) packageso support can eectively produce poor welare outcomes. Charlton (2003)

    provides a useul ramework to understand this competition or inwardinvestment.

    The matrix describes the associated consequences o dierent types o

    inward investment strategy. For example, i a region attempts to take an

    investment rom where it is naturally more efcient, the overall economywill suer while a smaller area may benet (top let corner). Although the

    original matrix allows comparisons between regions it is also possible to use

    it to analyse investments within the same region. I one agency attemptsto oer incentives over and above another agency, the result is a loss o

    overall welare o the region (bottom let corner). This competitive analysis

    o inward investment suggests that while some competition is healthy, toomuch can create substantial welare losses.

    7Cardiff Business sChool and Cardiff Business PartnershiP

    investment Poaching

    domestiC welfare gain?

    international welfare

    loss?

    healthy comPetition

    domestiC welfare gain?

    international welfare

    gain?

    beggar thy neighbour

    domestiC welfare loss?

    international welfare

    loss?

    winners curse

    domestiC welfare loss?

    international welfare

    gain?

    Figure 3: charlTon'S FraMeworK

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    9Cardiff Business sChool and Cardiff Business PartnershiP

    PerCePtion of ComPetition Between agenCies: Cardiff vs wales

    In some cases we are encouraged to passover the es o contacts to agency B, thisis done as they are seen as the strongerand have more resources and experience.The probem is that rms do not want

    that, they just want one port o ca or adeaings, switching between agencies doesnothing except conuse those invoved.

    We need to make ourseves visibe and

    I mean visibe in every sense o the word,we need to be so easy to contact and

    communicate [with] on a daiy basis that

    rms can reach us a the time. The present

    system has created too many sios, this

    means rom the outside it ooks ike we dont

    speak to each other and that we are not on

    the same page, the probem is not that, the

    probem is that we were tod to operate inthis manner.

    We were ooking to deveop a sma projectin Waes. We had been having productiveconsutation with agency C but were thentranserred to agency B. the deaings wehad were dicut, we ended up having toamost start rom scratch, expaining whatwe were ooking to do .. in the end this wastaking up too much time, we coud not aford

    to hang around, we instead chose to go toNewcaste.

    We are more than happy to work with others.Over the course o the ast year there hasbeen a process o evauation o services andwe accept that things coud be done better. Inan idea word those who are good at doing

    something shoud concentrate on that, thatway we buid experience and knowedge.

    This view shows the internal complexity and the politics involvedin operational decisions. It appears that there are numerous

    scenarios where this has happened and each time it reects an

    ingrained notion about how an agency should operate rather

    than what is best or the client (the rms) or Wales. It must also benoted that not all those involved are so rigid with their operations

    and some are more open to developing better coordination o

    services to improve overall perormance:

    Poor interaction has bred competition between agencies.

    Competition can be seen as positive in some cases but not to the

    detriment o the overall goal. It is difcult to gauge the level ocompetion. A number o respondents indicated that there were

    signicant issues when it came to cultivating contacts received.

    There is a view that once initial relationships are ormed the "handholding" job ends and some agencies are expected to withdraw,

    yet there is a signicant belie that this approach does not yieldthe best results:

    When this was put to agency C there was an acknowledgment o

    the mistake and an acceptance o the act that the current system

    needed adjusting and currently creates more complexity or the rm.

    This viewpoint was also expressed by other agencies and reects a

    more complex underlying structure. For example, rm 1, which was

    looking to invest in Wales, was working with one agency but got

    passed to another and was given inaccurate inormation conictingwith what the rst agency had told them:

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    selling Wales: the role of agencies in attracting inward investment10

    This one respondents view was shared in some shape or orm by

    a number o respondents: however ew wished to go into detailabout the WDA. It seemed to be a contentious subject or any o

    those involved in inward investment work.

    Although criticism was levelled at the WDA many respondents

    elt that the marketing o Wales has been less eective since its

    merger into the now Welsh Government.

    There was again a consensus among all agencies that Wales

    (during the late 90s and early 2000s) had established a boldimage internationally, but that in recent years this brand had

    become less prominent and had lost value. This concept o brand

    was raised by a number o the respondents, who have since let

    their posts but who questioned what had happened to the oldWDA brand:

    There was one exampe around the time o the Ryder

    Cup, we had put a sizeabe advertisement into a North

    American trade pubication. When we got a copy o

    the pubication ater the competition another advert

    appeared on the page opposite rom a oca authority

    in another part o Waes. I am a or competition

    but there must be a ine, whereby when advertising

    gobay we are a seen to be puing together not

    puing apart.

    I think that the WDA had a ot o thingswrong with it at the end, in particuar the

    structure, it was too boated, just too big.However the brand was sti worth a ot, Ihave been a around the word and I stihear companies taking about the WDA. Inact I woud suggest the brand is sti wortha ot, so ets use it.

    Our marketing has been in a processo transition over the ast number omonths. There has been some scae back

    rom initia panned action and that hasresuted in an about ace turn. Dont getme wrong, it is not that we have notbeen trying to attract inward investmentbut there has been a ot o efort onattracting certain types o investment.

    marketing of wales/Cardiff

    This view o selective attraction is shared by a number o the

    agencies but many ound that this approach was causing a greatnumber o problems in terms o marketing. All agreed that ocus

    was important when dealing with limited resources but some

    suggested that too narrow a ocus meant that marketing wasineective.

    Another area o concern is that respondents in dierent agenciessaid that previously there had been overlaps in advertisements,

    with dierent agencies promoting dierent aspects o Wales/

    Cardi in the same publication.

    There was a consensus that inward investment activity is

    marketing activity. This includes the marketing o general

    locations, marketing o individual cities, and o Wales. To attract abusiness to any location, it is essential to portray the best aspects

    o what the place has to oer and importantly that it be seen as

    a good place to live. Divisions lie between respondents in how to

    communicate this image.

    This study has ocused on the Cardi city region, but two o the

    agencies involved in the research (A and B) are both nationaloperators. There is a very clear message rom agency B that Wales

    has not been marketed well over the last two years. There is anadmission that Wales has been seen as being closed or business

    and an acknowledgment that other regions o the UK, notablyScotland, have taken advantage o this.

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    11Cardiff Business sChool and Cardiff Business PartnershiP

    Communication was a topic o much concern or respondentsand was touched on in almost all discussions, even those related

    to other subjects such as interaction or marketing. It must be said

    that communication issues were ound both between agenciesand within the external community the agencies work with, that

    is prospective investors in Wales.

    When looking rst at ormal communications betweenagencies there is a clear divide between the larger and smaller

    agencies. Many respondents said that there is one directional

    communication, reecting the protective nature o some.For example, the strategy o agency E contains details o on-going

    discussions and collaborative activities. When questioned aboutthis the agency concerned said that presently this was only one

    direction interaction.

    In terms o indirect communication, that is general

    communication between all those involved, there was little

    similarity between agencies. Some had regular updates on the

    other agencies work, while others were ar more independentand had ew i any dealings with the others.

    i t k t s t msmmt t t sms t mst t.

    S 2005 t t tt tt tm, stmt s t t t ttt, m s t tks t t.

    i sk t t Swd St wst dmt a k

    t ws m s tk t t mt t s, s

    t stt ts m. w s ts ? Msmmt k mmt, st t t , m mtt

    st k tt.

    This view has been expressed by other respondents who

    acknowledge a lack o communication taking place and its eect

    on external communications.

    Communication comes up again in other contexts, primarily in

    terms o miscommunication o both policy and oering. Authors

    contacted a number o companies which have either investedin the Cardi city region or which were considering investing.

    The experiences o companies were very dierent dependingon agencies, the sector they were coming rom, and the

    investment size. Overall there was a great deal o variability in the

    communications that took place.

    Some rms described the great service they had and the direct

    line to the people that can make decisions. This positive response

    was rom an SME who was coming to Wales. They were alsooperating in one o the Welsh Government's target sectors:

    This experience was not shared by a rm operating outside thetarget sectors but o a similar size and larger investment than that

    o the rst:

    misCommuniCation

    Going orward we need to pan better, there is a need or

    a more joined up approach to ink together services and

    to et each other know what the other is doing. There is

    no point in not sharing inormation, a we are doing is

    wasting our time shing in the same pond. To this point

    we have strugged to get meaningu communication

    between ourseves and agency D.

    Everything went we, we had good contact right rom the start,

    [and] there was a singe port o ca who deat with the process. Wewere ofered a great dea o support in terms o the operationa side omoving to [the ocation]. We were ony ooking at the Wesh site duringthe process as two o our key contacts are aready ocated in the area.Having ony visited Waes once or twice I thought it was very useuto get oca insight, ony probem was the ength o time it took to getthrough the processes but other than that I cant compain.

    To be honest it was conusing, we deat with agency Bto begin with, it was dicut to get some answers towhat we thought were simpe questions. We spoke atength to the contact we were given and ater a numbero emais and phone conversations we were passed toagency A. The most annoying thing was that one did notte the other our u situation; we were given diferentinormation by one group over the other. We aso seemedto get tanged up in some interna issues, we kept gettingredirected and brought around the houses. We are not aarge rm, we dont have ots o staf deaing with this, it

    was me, [and] I got rustrated with the ack o progress sothought we shoud move on.

    This view highlights the signicant internal conusion that exists

    around the notion o sectors. The miscommunication and

    misinormation regarding the policy is rie. One respondent madethe comment:

    I you are in computer game design what sectorare you in, creative industries or ICT?

    Others too expressed the view that there was some lacko communication on how to prioritise inward investment.

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    selling Wales: the role of agencies in attracting inward investment12

    2000 20042002 2006 20082001 20052003 2007 2009

    A number o individuals

    contrasted the poor

    perormance in Wales with therelative success that Scotland

    has had in the recent past. It is

    useul to look at the Scottish

    case to put these commentsinto context. Existing data on

    Scottish inward investment

    attraction have been examinedto show trends over the

    course o the last eight years.Respondents comments

    on the work o SDI (ScottishDevelopment International)

    have also been analysed.

    There are two sets o data tocontrast. First is the type o

    inward investment actuallybeing attracted. To this end this

    research contrasts the gures

    on R&D investment. This ishigh value activity associated

    with the greatest economic

    spillover to the wider economy.

    The second measure is theaggregate numbers in terms

    o actual projects that have

    chosen to invest.

    the case of scotland

    inward

    investment,

    wales v sCotland

    5

    10

    15

    20

    0

    9

    7

    34

    8

    10

    12

    16

    9

    14

    2

    1

    2

    25 5

    12

    6

    3

    number of r&d inward investment Projects

    *auThorS' conSTrucTion, daTa acceSSed FroM oFFice oF naTional STaTiSTicS (onS)

    % of inward investment Projects against uk total

    *auThorS' conSTrucTion, daTa acceSSed FroM oFFice oF naTional STaTiSTicS (onS)

    2000 20042002 2006 20082001 20052003 2007 2009

    12

    10

    8

    6

    4

    2

    0

    10

    9

    11

    9

    8 8

    6

    10

    6 6

    2 2

    3 3

    55

    7

    9

    7

    9wales

    key

    scotland

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    selling Wales: the role of agencies in attracting inward investment14

    This report has analysed the views o

    those who are or have been involved

    in attracting inward investment to

    Wales. It has looked across multiple

    agencies with dierent remits to try

    and piece together the inrastructure

    that exists in Wales at the present

    time. There is a consensus that

    change needs to happen; all agenciesacknowledged this and would

    welcome it. The market or inward

    investment has shited dramatically

    in the last 10 years. In the last fve

    in particular, with more proactive

    strategies by development agencies

    across the UK and Europe, the need

    or more targeted and intensive

    marketing has become greater.

    Wales has some key assets at its disposal and there

    is valuable experience and expertise in all o the

    agencies currently operating in the Cardi cityregion but, at the moment, it appears that these

    agencies are greatly ragmented and disjointed.

    There is a lack o cohesion in operational and

    strategic coordination o services. Some agencieshave done very impressive jobs given the limited

    resources available to them. An example o this is

    the work o agency C, which has been developing ascheme whereby successul Welsh business people

    are recruited to promote the area.

    There appears to be some difculty with theoverarching brand o Wales, with dierent agencies

    saying dierent things. There is a continual pressure

    to attract inward investment and yet there is noclear coordination o activities.

    The Welsh Government has undertaken a number

    o reviews and reorganisations over the last ewyears but, given the devolved agencies' activities,

    there needs to be a greater emphasis on joining up

    services.

    The sector approach adopted by the WelshGovernment has also been adopted by the

    other agencies and they are actively seeking toencourage investment rom particular sectors.

    However, given the specic nature o these

    sectors, one agencys work can oten overlap withanothers. This duplication o campaigns does not

    reinorce the message as there is little coordination

    to make sure the correct targets are being met.

    There is also the problem o competition between

    agencies. Presently this has created a divide

    between some o them and a result is a lack o

    resource sharing and duplication o enquires.Respondents recognise that there is too much

    emphasis put on a limited number o sectors and

    so have suggested that there needs to be moredone to attract inward investment in general rather

    than just specic targets. At a Cardi city region

    level, issues around ragmentation particularly interms o marketing might be resolved by closer

    joint project work or through a reconguration o

    existing resources.

    conclusions

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    15Cardiff Business sChool and Cardiff Business PartnershiP

    The evidence in this report indicates

    that there are some signifcant

    shortcomings in the current structures

    in place in the Cardi city region to

    attract inward investment. This reports

    in-depth approach has allowed those

    doing the job today to express their

    thoughts and concerns over the

    present inrastructure.

    It is recommended that there should be greater

    coordination o services. One option would

    be that a single agency link together activitieswhere possible, grow synergies where they exist

    and then put in place plans to exploit them. This

    could be done by an existing agency with an

    extended remit.

    One o the most signicant issues identied in

    the report is the outside worlds perception o

    Wales competitive brand image. In order orany investment to come to Cardi or Wales it

    needs to be seen as an attractive place to be. A

    more proactive marketing campaign designed

    to let global rms know what Wales has to oer,both in terms o skills and in terms o location,

    is required. To date the brands o Wales and

    Cardi have been communicated too weakly,with dierent agencies each trying to ocus

    on separate components. This ragments theoverall message. It is recommended that a single

    coherent brand should be adopted. This neednot mean dismantling agencies but it would

    encourage them all to y the same ag.

    Previous approaches by Wales, notably during

    the late 90s, had a greater coherence and

    consistency in brand messages. These produced

    a well understood and recognised 'brand' orWales (the WDA brand is still well recognised

    years ater it was disbanded) and this helped

    attract large amounts o inward investment.It is recommended that a review o the current

    situation takes place and that steps are taken toaddress the issues identied.

    The nal recommendation is that in any

    reorganisation within the Welsh Government's

    economic development team there shouldbe some provision or the support o inward

    investment rom outside the key sectors.

    It became clear rom the report that certainsectors which do not t into the Governments

    key sectors are currently being treated in a

    subsidiary manner. This needs to be addressed

    to both maintain the brand image o Wales andto encourage economic development.

    future research

    Attracting inward investment will continue

    to be important in the coming years and,with continued global development, more

    competition will exist. It is important that Cardi

    and Wales have a strong brand recognisable

    across the world. Future research could examinethe actors which are important in developing a

    strong brand or inward investment.

    recommendations

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    selling Wales: the role of agencies in attracting inward investment16

    Bellak, C. and Leibrecht, A. (2005) Do

    low corporate income taxes attract

    FDI? Evidence rom eight Central and

    Eastern European countries, University o

    Nottingham Research Paper 2005/43.

    Blomstrm, M., Kokko, A. and Globerman, S.

    (2000), The determinants o host country

    spillovers rom oreign direct investment: a

    review and synthesis o the literature, in Pain

    (2000).

    Charlton, A. (2003) Incentive Bidding

    or Mobile Investment: Economic

    Consequences and Potential Responses,

    OECD Development Centre Working Paper

    No. 203 (Formerly Technical Paper No. 203)

    Cooke, P. and Morgan, K. (1998) The

    Associational Economy: Firms, Regions and

    Innovation (Oxord University Press, Oxord).

    Hill, S., and Munday, M., (1992) The UK

    Regional Distribution o Foreign Direct

    Investment: Analysis and Determinants,

    Regional Studies, 26 (6): 535-544.

    Pain, N. (2000). (ed.), Inward Investment,

    Technological Change And Growth: The

    Impact O Multinational Corporations On

    The UK Economy, Palgrave Press.

    Wells, Louis T. and Wint, Jr. Alvin G. (1990)Marketing a Country - Promotion as a Tool

    or Attracting Foreign Investment, Foreign

    Investment Advisory Service occasional

    paper No. FIAS 1.

    selling Wales: the role of agencies in attracting inward investment16

    references

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    17Cardiff Business sChool and Cardiff Business PartnershiPCardiff Business sChool and Cardiff Business PartnershiP 17Cardiff Business sChool and Cardiff Business PartnershiP

    annex 1 - new inward investment, uk and wales

    wales

    key

    uk

    uk ranking

    Percentage

    9.2

    6

    2005-06

    new jobs

    uk uk

    34,077 36,526

    9.3

    4

    2006-07

    new jobs

    8.3

    6

    2007-08

    new jobs

    6.4

    4

    2009-10

    new jobs

    6.2

    7

    2008-09

    new jobs

    ukwales

    3,743 45,051

    ukwales

    2,185 35,111

    ukwales

    3,431 53,358

    inward investment -new jobs 2005/06 - 2009/10

    Source: uK Trade & induSTry

    noTe: (1) analySiS baSed on Secured

    projecTS, aS per uKT&i eligibiliTycriTeria

    wales

    3,132

    wales

    3,379

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    selling Wales: the role of agencies in attracting inward investment18

    table 1: foreign direct investment across the uks nations and regions (by number of Projects)

    (*) includeS london Source: ernST & youngS european inveSTMenT MoniTor

    Source: uKTi daTa

    2000

    281

    55

    48

    17

    39

    35

    27

    27

    15

    20

    10

    574

    6%

    Region

    SOUTH EAST (*)

    SCOTlAND

    WEST MIDlANDS

    NORTH

    NORTH WEST

    Wales

    SOUTH WEST

    YORKSHIRE & HUMBER

    EAST ANGlIA

    NORTHERN IRElAND

    EAST MIDlANDS

    ToTal

    Waless %

    2004

    242

    64

    46

    50

    28

    35

    22

    24

    25

    16

    11

    563

    6%

    2001

    168

    35

    31

    11

    20

    19

    9

    23

    16

    21

    17

    370

    5%

    2005

    287

    33

    43

    49

    27

    13

    20

    17

    30

    18

    22

    559

    2%

    2002

    169

    25

    17

    34

    10

    27

    31

    15

    18

    13

    10

    369

    7%

    2006

    379

    62

    49

    31

    37

    16

    23

    14

    28

    17

    29

    685

    2%

    2008

    342

    53

    37

    37

    51

    35

    29

    22

    30

    19

    31

    686

    5%

    2003

    169

    39

    32

    46

    33

    42

    28

    25

    5

    10

    24

    453

    9%

    2007

    410

    69

    54

    42

    26

    22

    9

    16

    29

    26

    10

    713

    3%

    2009

    346

    51

    51

    39

    37

    20

    32

    42

    19

    25

    16

    6783

    3%

    ToTal

    2,793

    486

    408

    356

    308

    264

    230

    225

    215

    185

    180

    5,650

    4.7%

    3uKTi t ss tt uK stmt 20092010 s 1,619. eiM uKTi ft mts t t a d s t mts m.

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    19Cardiff Business sChool and Cardiff Business PartnershiP

    table 2: inward investment new jobs over the last ten years

    2000-01 2001-02

    6.3% 11.3%

    7 1

    wales

    4,520

    uk

    71,488

    wales

    3,872

    uk

    34,087

    2002-03 2003-04

    11.8% 15.9%

    3 1

    wales

    4,083

    uk

    34,396

    wales

    4,064

    uk

    25,463

    2006-07 2007-08

    9.3% 8.3%

    4 6

    wales

    3,379

    uk

    36,526

    wales

    3,743

    uk

    45,051

    2008-09 2009-10

    6.2% 6.4%

    7 4

    wales

    2,185

    uk

    35,111

    wales

    3,431

    uk

    53,358

    2004-05

    6.5%

    9

    wales

    2,593

    uk

    39,592

    2005-06

    9.2%

    6

    uk

    34,077

    wales

    3,132

    key new jobs ranking against the uk's 12 geograPhic areasyear wales uk Percentage

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    rePort authors

    andReW cRaWleyis a Research Fellow at Cardi

    Business School working with Cardi BusinessPartnership. He has been involved in publishing

    reports on sector analysis and regionaleconomic issues within Wales. His research

    interests lie in industrial economics, spatial andregional economic analysis.

    max mundayis Director o the Welsh EconomyResearch Unit at the Cardi Business School and

    Proessor o Economics. He has been involved

    in research projects that have examined the

    development o the Cardi economy and thedevelopment o key sectors in the city area.

    Rick delBRidge is Associate Dean or Research

    and Proessor o Organisational Analysis atCardi Business School and a Senior Fellow

    o the ESRC/EPSRC Advanced Institute o

    Management Research. His research interestsinclude the organisation and management o

    innovation. He is co-author oThe Exceptional

    Manager(Oxord University Press).

    aCknowledgements

    In preparing this report we

    are very grateul to all thosewho took part in interviews

    and who responded toquestionnaires.

    ContaCt detailsDr. Andrew Crawley

    Tel: +44(0)29 2087 5079

    Email:

    [email protected]

    Cardi University

    Aberconway Building

    Colum DriveCardi

    CF10 3EU

    UK

    deSign: www. blacKSheep.inFo

    sellingwales:

    the role of agenciesin attracting

    inward investment