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CSRReport
2018
CSR ReportContents
Company Presentation 01
Policy and code of ethical conduct 02
Key data of our activity 04
Integration management system 06
CSR Action > Environment 07
CSR Action > Participation and communication 10
CSR Action > Staff and Collaborators 13
CSR Action > Social entities and NGOs 17
CSR Action > Cultural Entities 19
Delta Tecnic is a trading company and
manufacturer of special masterbatch for the
cable and PVC industry, and acts as the
exclusive distributor for major international
brands that supply raw materials to the
plastics, inks, coatings, paint and cosmetics
industries.
We are convinced that the implementation
of our voluntary management systems for
quality, environment and risk prevention
such as the ISO 9001, ISO 14001 and
OHSAS 18001 standards, are vital for the
growth of our organisation and our
continuous improvement, thus assuring a
level of quality that enables us to achieve
rapid development and the full satisfaction
of our customers, as well as all the
constituents that make up our activity.
Our strength is in our people.
They determine our image, our reputation and the vitality of our business.
Without their collaboration it would not be possible to achieve these qualities.
CompanyPresentation
CSR Report 2018 Presentation
Delta Tecnic, S.A.General Management
01
In October 2011, the first
version of the policy was drafted
that integrated our three
Management systems for
Quality, Environment
and Risk Prevention into a single
document, which was ratified
by General Management.
CSR Report 2018 Policy and code of ethical conduct
02
Integratedpolicy approach
Code ofethical conduct
CSR Report 2018 Policy and code of ethical conduct
03
In March 2015, the Management
of Delta Tecnic approved the first
version of the Code of
Ethical Conduct.
Company nameDelta Tecnic S.A.
Year founded1982
Phone number+34 938 674 284
Fax+34 938 675 229
Websitewww.deltatecnic.com
StaffOur workforce is made up
of 155 employees
ActivityOur management scope encompasses the trading and manufacturing of
special masterbatch for the cable and PVC industry, and we act as the
exclusive distributor for major international brands that supply raw
materials to the plastics, inks, coatings, paint and cosmetics industries.
Physical characteristicsDelta Tecnic is located in the Molí de las Planes Industrial Estate, one
kilometre from the town of Sant Celoni. The company is situated next to
the A7 motorway linking Barcelona to La Jonquera, 50 meters from the
River Tordera and 100 meters from the C 251 local road from Granollers to
Hostalric. The industrial estate also borders the railway line. The company
is made up of 14 warehouses, divided into 4 continuous blocks. The total
surface area measures approximately 9.100m2.
AddressPolígon Industrial Molí de les Planes.
C/ Rec del Molí, s/n
08470 Sant Celoni (Barcelona)
CSR Report 2018 Our activity
Key data ofOur activity
04
Area Number of people
Management 1
Purchasing 2
Production 6
Laboratory 23
Warehouse 13
Maintenance 6
Administration 4
Area Number of people
Quality Management 2
Manufacturing 66
Commercial 25
IT 4
HR 2
Marketing 1
Aerial image of DT facilities and the direction of Montseny and Montnegre-Corredor national parks)
Natural EnvironmentCatalonia – Vallès Oriental
The industrial zone of the Molí de les Planes estate is located in what is known as the Tordera corridor, named after the river located there. This setting brings together formidable, industrial growth in a natural, wellpreserved and protected environment.The aforementioned growth is mainly due to two key elements that coincide simultaneously.
They also inspired the early establishment of the industry in this area in the seventies: its privileged location on the communications network (50 km from Barcelona and Girona and 115 km from the border of France).
The Delta Tecnic facilities are located on the edge of the industrial estate, bordered by the Tordera River, which naturally separates the industrial zone from the motorway, which in turn, also separates it from the Montnegre – Corredor National Park from a southerly direction.
The Montseny National Park is located to the north of Sant Celoni, declared a Biosphere reserve by UNESCO in 1978. Montseny is a mosaic of Mediterranean and Central European landscapes which boast an extraordinary level of biodiversity.
CSR Report 2018 Our activity
05
Montseny natural park
Montnegre-Corredor natural park
CSR Report 2018 Integration management system
06
Integratedmanagement system
Delta Tecnic has an Integrated System
available to manage quality, occupational
risk prevention and the environment. The
System draws strength from its unified nature
because all of its functions and objectives
form part of the mission of each department,
as well as that of the Management. The latter
also includes the integrated planning and
monitoring indicators for all of the areas and
acts as a basis upon which System reviews
and decision-making can be carried out.
The Management System was certified
under the ISO 9001 standard in 1998 and
the 14001 standard in 2005. Delta Tecnic
has also been registered in the prestigious
EMAS Eco-Management and Audit System
since 1999, adding value through staff
participation and involvement, thus giving
this integrated management system greater
momentum and transparency.
ISO 9001
ISO 14001
OHSAS 18001
CERT ISO
IEC 27001 is in progress
ID 0910078122
ManagementSystemISO 9001:2015ISO 14001:2015OHSAS 18001:2007
ID 09105070388
ManagementSystemISO/IEC 27001
Waste Management
The industrial waste generated by Delta
Tecnic is the result of our own design and
manufacturing processes for the products.
Through our environmental management
system, which has been in place since 1998,
we have gradually increased the amount of
waste that is selectively collected, valuing as
much of the waste as possible, and treating
nonvaluable waste correctly by having it
taken away by authorised operators.
We currently collect and manage the
following types of waste:
· Empty raw material containers
· Cardboard
· Ordinary waste
· Wood
· Plastic
· Printer toners and cartridges
· Florescent tubes
· Batteries
· Solvents
· Scrap metal
· Mineral oils
· Paint pots
· Electrical and electronic waste
Best practices in energy efficiency
Delta Tecnic has put measures in place to
avoid the unnecessary consumption of water
and electricity such as: closed refrigeration
systems, dual flush cisterns, programmable
lights, motionsensor lights, replacing lights
with LEDs, taking advantage of natural light
using solotubes and windows, etc.
The water supplied to Delta Tecnic is solely
and exclusively for sanitary purposes. The
supply comes from the municipal water
distribution network and its subsequent
disposal is the public sewer and the wastewater
treatment plant in Sant Celoni.
The Quality, Environment and Prevention
Commission proposes that staff apply good
practices in the responsible use of this scarce
resource. Thus, through simple advice, the
whole workforce is motivated to reduce water
consumption to that which is strictly necessary.
CSR Report 2018 Environment
07
CSR ActionEnvironment
Water
1.059
1.522
1.521
2.624
2.561
2.503
2.459
1.67
0
3.000
2.500
2.000
1.500
1.000
500
02009 2010 2011 2012 2013 2014 2015 2016 2017 2018
1.575
1.34
9
1.557
2008
CSR Report 2018 Environment
08
Electricity
At Delta Tecnic, energy is consumed for the following activities: · Lighting in offices and warehouses · Computers and printers · Air-conditioning systems · Forklift trucks · Appliances in the office dining room · Electric heater.
Good practices in regards to energy efficiency are communicated and training is provided frequently in our company’s internal campaigns and newsletters.In this way, we advise our staff to apply the best practices for the responsible use of energy.
Between 2006 and 2012, Delta Tecnic set objectives aimed at reducing the energy consumption used for lighting and airconditioning, and continued following this policy throughout 2018.
· Progressive installation of monitors powered by electronic ballast in commercial offices.
· Installation of outer film on all commercial office Windows to block solar rays and reduce heat los.
· Installation of class “A” Split air Conditioning units.
· Raising awareness among staff through specific training.
In the following graph, a slight downward trend in the consumption of electrical energy can be observed since 2008.
CO2 Emisions
As a result of electricity produced from
different primary sources, Delta Tecnic’s
contribution to climate change is displayed
in the following table:
We are proceeding with internal
awarenessraising campaigns and offsetting
out carbon footprint by using ink free paper
with a weight of 75 grams/m2 (previously 80
grams/m2).
In addition, as a direct consequence of fuel
consumption for vehicles belonging to the
Commercial Department, CO2 emissions are
generated as a direct environmental aspect,
which we will continue to monitor over the
coming years.
KWh consumed/year
4.000.000
3.500.000
3.000.000
2.500.000
2.000.000
1.500.000
1.000.000
500.000
02009 2010 2011 2012 2013 2014 2015 2016 2017 2018
1.74
4.391
2.033
.857
2.042.718
2.25
2.47
8
2.091.079
2.484.391
2.77
0.728
3.130.588
3.864.781
3.97
1.94
3
2011 2012 2013 2014
427,68 kg 601,41 kg 518,58 kg 663,33 kg
2015 2016 2017 2018
1.102,76 kg 964,23 kg 1.515,41 kg 1.274,99 kg
CSR Report 2018 Environment
09
Atmospheric Pollution
Periodic maintenance of the air conditioning
units is also carried out to ensure their proper
functioning and any potential refrigerant gas
leaks.
Every day, the refrigeration systems at Delta
Tecnic are monitored and the necessary
maintenance, cleaning, disinfection and
inspection are carried out to ensure the
absence of legionella.
Other Emissions
We would also like to highlight other
preventative measures in relation to
atmospheric pollution. In order to ensure
that refrigerant gases do not leak from the
units, especially those containing R22, we
carry out biannual revisions on these units.
Throughout 2018 and after carrying out the
corresponding inspections, we can confirm
that no gas leaks occurred.
We have calculated the total charge of
fluorinated gases (tonnes of CO2) for the
areas of the company.
90
80
70
60
50
40
30
20
10
0
68,6 86,2 34,66
PRODUCCIÓc/ Roques Blanques, 3-5
Centrals & comercialc/ Molí Rec
DELTA Crioc/ Molí Rec,31
Commited to the environmentClean energy, the way to go
CSR Report 2018 Participation and communication
10
CSR ActionParticipationand communication
Remember that these incentives do not come under the pretence of having financial rewards, rather they are for professional recognition and motivation. It is an honour for the Quality, Environment and Prevention Committee to receive these proposals.
Staff involvement and internal communication
One of Delta Tecnic’s strengths is the involvement of all staff
in the integrated management system for Quality,
Environment and Risk Prevention.
It is policy within Delta Tecnic to foster internal communication
both in terms of Management communicating with staff, and
vice versa. The cooperation of our employees is essential for
the maintenance of our management systems.
Throughout the year, all of the improvement proposals and
suggestions related to work processes or environmental
improvements and prevention that our employees send to
Management are collected and logged. These proposals are
presented to the Quality, Environment and Prevention
Commission, made up of managers from all of the areas, on a
monthly basis. The proposals are then approved or rejected
and a member of staff is put in charge of implementing them.
At the end of the year, the Quality, Environment and
Prevention Committee votes for and awards a prize to the
proposal that they consider the best.
CSR Report 2018 Participation and communication
11
Awards for the best proposals 2018
Our employees provide data and information
that are registered and controlled for their
management and subsequent revision of
the system. They also actively participate in
applying best practices with regards to
consumption, waste management, etc.
Since 2003, Delta Tecnic has published an
internal newsletter in which information to
raise awareness about the environment is
published for its employees (among other
topics), as part of coordinating the EMS.
External Communication
Delta Tecnic seeks informative transparency
towards its suppliers, clients, employees and
the community. The present Environmental
Statement is a sample of how we communicate
in this sense.
Our organisation is open to collaboration with
the community in those aspects that benefit
society and the environment. An example of
this is our repeated collaboration with the Sant
Celoni Council to analyse opportunities to
improve the environmental situation of the
Molí de les Planes industrial estate. For this
reason, in 2013, the group of companies here,
in addition to 6 others, founded the Molí de la
Planes Companies Association which sets
objectives for the improvement of the industrial
estate and that, together with the Council,
holds work meetings to monitor compliance.
We are currently working to improve the
cleaning and conservation of the industrial
estate, improving pedestrian and vehicle
access, signposting, fibre optic access,
enhancing security, improving lighting and
creating a green point for small companies.
Newsletter 27, 2017 In recent years, information has been published on the topics of:
Delta Tecnic news: New facilities, births, marriages, service anniversaries, Christmas festivities, staff competitions (photography and drawing), etc.
Delta Tecnic actions in CSR: with social, sporting and cultural entities.
Environment: Energy efficiency, water saving, best practices.
Prevention: Using PPEs, driving safely.
Health: Healthy eating, etc.
Management systems: Learning about the rules we have in place.
Photograph of a meeting between the Associationand representatives from the Sant Celoni Council.
CSR Report 2018 Participation and communication
12
External communication channels
Website: www.deltatecnic.com
Attending trade fairs and conferences
for our sector.
Visits to our providers for standardisation
purposes.
Coordinating preventative actions with
subcontracted companies.
Visits to Delta Tecnic customers,
standardisation audits.
Open doors days.
Customer satisfaction
Delta Tecnic periodically evaluates the level
of satisfaction of its customers through the
remittance of surveys that value aspects
related to the quality of the service provided
by the organisation.
The results of these evaluations are taken
into account in order to improve our
services, identifying those processes that
need to be strengthened or improved and
thus, ensuring the quality of service and
customer satisfaction at all times.
As a company, we are aware of the responsibility that we owe to society, people and their
working conditions, and the Environment as well as our economic responsibility.
Following the philosophy of CSR, Delta Tecnic actively participates in various fields:
· Staff, collaborators
· Social entities and NGOs
· Cultural entities
· Sports and leisure entities
Awards for the best improvement proposals
Since 2001, Delta Tecnic has awarded prizes
for the best improvement proposals
suggested by workers on the subjects of
Quality, Environment and Prevention together
with special prizes for taking care of good
order, cleanliness, etc.
Children’s drawing competition
This competition is aimed at the children of
Delta Tecnic’s employees aged between 0
and 15 years, grouped into 3 categories. The
drawings are displayed in communal areas
of Delta Tecnic and published on the notice
board, and prizes are handed out to the
parents of the winners during the Christmas
dinner. All participants receive a prize for
participating which are handed out to their
parents.
Delta Tecnic’s Social Fund for Workers
In 2010, Delta Tecnic implemented a Social
Fund available to provide aid to its employees.
This Fund is distributed among all of the
workers who are eligible for aid on an annual
basis, in accordance with that stated in its
statutes. The Fund is distributed according
to the following order of preference:
1. Workers who have become widows/widowers.
2. Serious operation/illness of a close family
member.
3. Staff with children who are of a school age
(0 – 16 years).
CSR Report 2018 Staff and collaborators
13
CSR ActionStaff and collaborators
Commemorating our employee’s years of service
As mentioned in our management system
policy and in this report, “Our strength is in
our people”. For this reason, Delta Tecnic
acknowledges and thanks people on their
most significant service anniversaries by
publishing an announcement in the staff
newsletter and presenting commemorative
plaques.
Celebrating Sant Jordi at Delta Tecnic
One of Catalonia’s most emblematic
celebrations is that of Sant Jordi. To
commemorate this day with our employees,
we give gifts of roses and books.
In recent years, the roses have been provided
by the Vicente Ferrer Foundation.
CSR Report 2018 Staff and collaborators
14
Photography competition
This competition is aimed at all of those that
collaborate with Delta Tecnic and each year,
the competition has a particular theme upon
which the competition is based. In 2018, the
theme will be monuments of Catalonia.
Photographs are displayed in communal
areas of Delta Tecnic, on the notice board
and prizes for the best 3 photos are handed
out during the Christmas dinner.
The Alares family service
In 2016, Delta Tecnic contracted the Delta
Familiar package from the Alares Social
service which offers assistance to all workers,
their partners, children, parents and
partner’s parents who wish to reconcile work
and family life.
CSR Report 2018 Staff and collaborators
15
Becauseevery dayis important.
Services offered
· Personal assistant: to organise travel plans, buy event tickets, compare providers, etc.
· Personal assistance service at home
· Home-service pharmacy for medication
· Tele assistance to mobiles or landlines
· Employee recruitment
· Administrative procedures
· Telephone advice and guidance
· IT and technology support
· Testament TIS (Online will service)
· Eliminate digital footprint service
· Health care network
· Second medical opinion
· Mediation
Stop Smoking campaign
Workshops to help people stop smoking,
providing practical advice with doctors on
hand to help guide people through this
personal challenge.
Healty Eating
We launched an initiative to periodically give
out free fruit to foster health eating
practices. In addition to that, we added fresh
products to the vending machines such as
salads, yogurts, fruit and vegetable juices,
which are 50% subsidised by the company.
CSR Report 2018 Staff and collaborators
16
Healthy Company campaigns
Delta Tecnic aims to be a Healthy
Company. For this reason, we have
promoted various initiatives.
Promoting Positivity
The well-known Victor Küppers carried
out a conference about personal
attitude and motivation.
CSR Report 2018 Social entities and NGOs
17
CSR ActionSocial entities and NGOs
Delta Tecnic collaborates with various social entities which are listed below:
Unicef
We have been collaborating with Unicef
since 2005.
Unicef is an international organisation that
works to promote children’s rights.
Doctors Without Borders
We have been collaborating with the NGO,
Doctors without borders, since 2010.
This international medical humanitarian
organisation, helps people in critical
situations, victims of natural disasters, and
armed conflict.
Red Cross
We began collaborating with the Red Cross
in 2007.
A voluntary humanitarian organisation that
provides assistance.
Vicente Ferrer Foundation
We have been collaborating with the NGO,
Vicente Ferrer Foundation, since 2002 on the
development of the poorest areas in India.
Deltacolor sponsors a child there and has
also sent occasional financial aid at
Christmas and when the Tsunami happened
in Indonesia.
CSR Report 2018 Social entities and NGOs
18
Banc d’aliments (Food bank)
The Banc d’Aliments is a charitable
foundation that fights against hunger right
here, in our surroundings by giving out food.
We made a significant contribution to this
foundation in 2017.
Associació Contra el Càncer (Association against Cancer)
Delta Tecnic has been collaborating with the
Associació Contra el Càncer since 2010.
This association dedicates itself to those
who are suffering from cancer and finances
research projects.
Pascual Maragall Foundation
Delta Tecnic has been collaborating with the
Pascual Maragall Foundation since 2015.
At the Pascual Maragall Foundation for
research on Alzheimer’s, we work to
overcome this disease and secure a future in
which aging is associated with positive
experiences.
Josep Carreras Foundation against Leukaemia
The 2015 Josep Carreras Foundation
against Leukaemia, works to improve the
quality of life of patients and above all, seeks
to find a cure for Leukaemia.
La Marató de TV3 (TV3 Marathon)
This is a charitable endeavour led by
Televisió de Catalunya and La Marató de
TV3 Foundation, aimed at raising financial
resources for scientific research. In 2017, the
focus for this was on infectious diseases.
Neurological AssociationAmics Baix Montseny
Delta Tecnic has been collaborating with the
Neurological Association – Amics Baix
Montseny since 2010.
The aim of this association is to provide
support and care to those with neurological
illnesses and their families.
Càritas
We have been participating in Càritas since
2010.
Càritas is a Catholic church entity that
coordinates social and charity action.
Barcelona Macula Foundation
Delta Tecnic joined the Barcelona Macula
Foundation in 2017. The Macula Foundation
aims to carry out research on retinal diseases
that lead to blindness and currently have no
effective treatment, both to avoid the loss of
sight and to regain vision. Their main focus is
based on macular and retinal
OMMNIUM Cultural
We began collaborating with OMNIUM
Cultural in 2011.
This non-profit organisation works to
promote the Catalan language and culture.
CSR Report 2018 Cultural Entities
19
CSR ActionCultural Entities
Pol. Ind. Molí de les PlanesCarrer Rec Molí de les Planes, s/n08470 Sant CeloniBarcelona SPAIN
+34 938 674 284 [email protected]
deltatecnic.com
