CSR Consulting and Training Proposal (ProTeam, 21.7.2010)

CSR: Corporate Social Responsibility

Consulting and Training

ProTeam Egypt

Content

Introduction to CSR page 3

CSR training Programs page 5

CSR consultation page 10

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www.proteamegypt.com

Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50

E-mail: [email protected] . 34A, El-Hegaz St., Heliopolis, Cairo, Egypt 2

ProTeam is a dynamic organization located in Egypt, with an ultimate goal, to

serve the Middle East and North Africa (MENA) and Gulf region markets.

VISION

Developing and applying the best practices methodologies and models, to

serve and satisfy our partner’s needs.

MISSION

We believe that professional team “ProTeam” is the main asset and business

kit, which reflect our high level of commitment towards our clients.

We treat our clients as partners, in formulating and aligning your strategy,

serve with energy and offering integrated business solutions and training for

retaining the best calibers, which lead to “professional team”. Developing and

applying the best practices methodologies and models, in order to serve and

satisfy our partner’s needs.

What are the values that ProTeam provides to its customers?

o Achieving the highest quality and going beyond the client’ satisfaction

leads to long lasting relationships.

o Finding innovative solutions and better ways to strengthen the

relationship with clients, as well as constantly improving the services

provided and exploring opportunities.

o Work together, assist others and share information is the power of

efficiency.

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Corporate Social Responsibility (CSR) is an issue that is working its way into

many policy debates and corporate agendas. CSR is an evolution in the

approach towards sustainable development: while the 1992 Rio Earth

Summit focused on environmental management, the 2002 World Summit on

Sustainable Development (WSSD) focused on a broader set of issues,

including poverty reduction and social development.

What is CSR?

Companies integrate social and

environmental concerns in their daily

business operations and in their

interaction with their stakeholders on a

voluntary basis

“The continuing commitment by Business to behave ethically and contribute

to economic development while improving the quality of life of the workforce

and their families as well of the local community and society at large”

*World Business Council for Sustainable

Development

CSR: Corporate social responsibility

Introduction

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Objective:

We aim to improve CSR activity and perception in organization

through simple and direct training and consultation programs. Those

reflect on understanding and implementation of CSR in organization

and community around us.

It’s not:

CSR is a practice applied by large companies and multinationals who

have the resources

CSR is a tool of Public relations

Donating money to society is a key element of CSR

Why CSR is Important?

Globalization and Increased size and influence of companies

Make a community friendly brands

Retain and attracting employees

CSR

Employees

customers

Organization

Brands

Investment

community

Products

factory

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The Idea

So far, Egypt has attached relatively importance to Corporate Social

Responsibility (CSR), but this is changing, particularly because of the

growing international prominence of CSR, indeed it is now becoming

fashionable in Egypt.

Yet not every Egyptian company is showing the necessary consistency

and seriousness of purpose in its social responsibilities.

NGOs.are demanding that companies in Egypt increase their CSR

efforts in accordance with the international practice, there is very little

mention of the CSR in the Egyptian media.

These CSR activities are not required from the NGOs only, but became

an international requirement.

For example:

a CSR statement is needed from the companies that would like to be

registered in the Egyptian Stock Market (we believe that this degree

will be applied soon).

Other example is the export oriented as many of the importers will

require CSR statements from their suppliers to accept their products.

Target Groups

Egyptian Stock Market Listed Companies or to be Listed

Export Oriented Companies (Textile and Garments Sector).

We have chosen the textile and garment sector as a start because it

presents the following:

1 – One of the most important sectors in the Egyptian industry.

2 – Intensive labor sector.


CSR Training program Proposal

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What Proteam Egypt offers?

Awareness campaigns

Certified Technical training

Consultation (SA8000)

Supporting target groups to cope with the new international requirements and

standards (C.S.R.) and prepare them for export regulations, enriching labor's

knowledge and skills, so as to effectively and efficiently cope with the

sudden market changes

How to be sponsored?

We expect a co-operation between the World Bank, ministry of investment,

ministry of industry and trade, to provide funding and Logistics

Expected Impact

The companies will comply with the Egyptian and international

requirements.

Raise the awareness and apply the CSR at very important sectors.

CSR program Targets:

CSR program not for individuals, but it is a designed program for

organizations need requirements.

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1. CSR Essentials 9hrs

CSR Essentials is an introduction awareness course for all organization

members and employees.

Program contents:

What is CSR

An Overview – Tools of Practice

What is the Global Compact?

Commitments

The Ten Principles

Ethical codes

Managing social issues

Who should attend

Entry level

1st line and middle management

CSR responsible managers

Marketing Team

* CSR Essential will be in two workshops, one simple and reach Arabic, and

other condensed workshop for managers.

2. CSR Strategy 12hrs

CSR is a marketing tool. How to gain benefits and impacts through CSR

activity? And how maximize value delivered by this activity. “CSR is a win-

win game”.

Program contents:

CSR is a marketing tool.

Trends in the Global Economy

Changes in the Competitiveness Landscape

Snapshot of the MENA Region

CSR Program

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Snapshot of Egypt

The role of Private Sector

Corporate Social Responsibility (CSR)

Corporate Strategy, CSR and Base of the Pyramid

Translating Strategy into Action

Business Models that Engage the Poor (cases)

Who should attend

1st line and middle management


Marketing Team

3. SA8000: Social Accountability 12hrs

Why work with SAI?

SAI is a valuable resource and “facilitator” (if not strategic partner) for

companies on the path towards voluntary compliance with internationally

accepted ethical standards for supply chain management.

Benefits of SA8000

Along with humane workplaces, the implementation of SA8000 offers more

benefits to workers, companies and others:

Benefits for Workers, Trade Unions and NGOs

Benefits for Business

Benefits for Consumers and Investors:

Program contents:

Overview of SA8000

SA8000 Elements

SA8000 Implementation

Certification to SA8000

SA8000 Corporate Programs:

Benefits of SA8000

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Who should attend


Marketing Team

4. ISO 26000 [not released yet]

We can call it ISO Social Responsibility or CSR Guidance.

What is ISO 26000?

ISO 26000 is the designation of the future International Standard giving

guidance on social responsibility (SR). It is intended for use by organizations

of all types, in both public and private sectors, in developed and developing

countries. It will assist them in their efforts to operate in the socially

responsible manner that society increasingly demands. ISO 26000 contains

guidance, not requirements, and therefore will not be for use as a certification

standard like ISO 9001:2000 and ISO 14001:2004.

Why is ISO 26000 important?

Sustainable business for organizations means not only providing products and

services that satisfy the customer, and doing so without jeopardizing the

environment, but also operating in a socially responsible manner. Pressure to

do so comes from customers, consumers, governments, associations and the

public at large. At the same time, far-sighted organizational leaders recognize

that lasting success must be built on credible business practices and the

prevention of activities such as fraudulent accounting and labor exploitation.

[Program contents not released yet]

Who should attend


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Responsible business and corporate social responsibility is about companies

identifying risks and carrying out their business in a manner that produces a

positive impact on society, the environment and their business. Our team of

experts not only delivers strategic, innovative and creative CSR solutions, but

understands that in today’s competitive world we must add value to your

business.

The consultancy services we offer include:

CSR policy & strategy

CSR / sustainability audits & benchmarking

Stakeholder engagement

CSR & sustainability reporting

Non-financial risks & futures

Governance

1. CSR policy & strategy

When does CSR deliver the most value to your business? Is it strategic? Is it

linked to your business objectives? Are your actions comprehensive or have

you missed something?

After careful analysis of your business, sector, business strategy, vision,

values and the marketplace, we devise a fit for purpose CSR policy, strategy

and implementation plan.

CSR Consulting offer risk assessments and strategy development based on the

Methodology of ISO 26000 Social Responsibility.

CSR Consultation Services


CSR Consulting Proposal

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CSR strategy Services:

Facilitator of CSR Strategies

Guide to the adoption of the ISO 26000 – Social Responsibility

Social risk assessments

Sustainable Leadership development

2. CSR / sustainability audits & benchmarking

CSR and sustainability strategies need to be developed in the context of the

business vision and commercial realities. We provide strategic advice to

board of directors and directors to help identify gaps, mis-matches and

potential or emerging risks.

Areas we cover include:

Bespoke and tailor-made strategic advice

Audit of current responsible business strategies

Benchmarking against CSR standards, competitors and best practice

Key informant research (investors, opinion formers etc)

Waste & energy audits

3. Stakeholder engagement

Two-way dialogue with key stakeholders on current or emerging issues is

important in identifying risk and in developing responsible business

strategy. Does perception match reality? Is there potential conflict? Are your

stakeholders well informed about the issues that matter to them? How is that

information integrated into business strategy and even the risk register?

Areas covered include:

Stakeholder mapping, recruitment and communications

Facilitation continuous stakeholder research or dialogue

Event design, logistics and implementation

Recommend and establish strategic partnerships

Analysis and presentation of action-orientated findings

Integration of results into CSR strategy and action plans

Stakeholder CSR workshops and conferences

http://www.article13.com/csr/services_waste-energy-audits.asp

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Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50


4. CSR & sustainability reporting

We help in advise key performance indicators (KPIs) and measure and

evaluate performance.

5. Non-financial risk and futures

Our forward looking approach is to identifying non-financial risk and future

scenarios ensures fit for purpose and robust strategy. Lack of understanding

of non-financial risks and opportunities is no longer an option.

Areas we cover include:

Key informant research and stakeholder engagement

Integration of future risks and opportunities into CSR strategy and

action plans

Management summaries of latest expert thinking on topical issues and

new research reports

Customised scanning on relevant responsible business and industry

news

Links to the risk register and risk reviews

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Tel. & Fax. : (+2) 02 263 68 295 - (+2) 227 308 40 Fax: (+2) 227 430 90 Mob. : (+2) 012 170 60 50


If you have an enquiry regarding an exciting new project, or would like to

discuss any future projects you may have in mind, feel free to drop me a mail

or call us on contacts below

E-mail: [email protected]

Mob. : (+2) 012 170 60 50 - (+2) 010 74 20 147

Tel. & Fax. : (+2) 227 308 40 - (+2) 02 263 68 295

Fax: (+2) 227 430 90

34A, El-Hegaz St., Heliopolis, Cairo, Egypt

Also you can visit our website: www.proteamegypt.com/home

Contact Us

mailto:[email protected]

http://www.proteamegypt.com/home

Documents

CSR Consulting and Training Proposal (ProTeam, 21.7.2010)