CSI GRAMPIAN National lean network meeting 16 th June 2010

Continuous Service ImprovementContinuous Service Improvement

CSI GRAMPIAN

National lean network meeting16th June 2010


A brief history ….

• Adopted lean in November 2008

• Chose ATOS as our strategic partner in February 2009

• Undertook a stock-take to learn from our ability to implement service redesign and change

• Whole system analysis completed May 2009

• CSI portfolio of 12 programmes and projects


Implementation• Included current work and national

collaboratives in portfolio• Integrated other lean activity – e.g. SPSP,

Releasing Time to Care• Developed a Grampian “language” –

encouraging staff to think about Making a Difference

• Communications and Engagement plan• Developed training strategy – “Just in time” and

generic approach


Progress to date• Approx £2m cash releasing savings in Procurement

Best value project

• LoS community hospitals reduced from 15.4 to 11.9

• Maintained 4 hour wait in A&E

• Neonatology service stabilised and staffing levels agreed

• Orthopaedic theatres pre-assessment clinic work released 2 days per week Consultant, Physio and OT time + no WTI monies spent

• Plan to release Vanguard theatre in October


… continued• Key focus on “Benefits Realisation”• 3 test sites established for Productive Community

model• Deploying “TPOT” in Acute theatres• Exec team undertaken “Engaging Leadership”

programme• 6-weekly GP/Consultant change and engagement

sessions established• Reviewing middle management training to

incorporate CSI engagement


…. continued

• Over 200 people trained in CSI Awareness

• 85 people attended Human Dimensions of Change programme (all planned dates for 2010 now full!)

• On-line training ready to launch and web-site available for tools and techniques

• Event next week to review CSI progress 12 months on and re-establish priorities

Documents

CSI GRAMPIAN National lean network meeting 16 th June 2010