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CSE Training for Taxi
Drivers
Ian HarrisonTrading Standards & Licensing Manager
Hartlepool Borough Council
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Background
CSE training has not historically been a requirement for taxi drivers
Rochdale/Rotherham made us look at what the risks were – both to the public and the Council
Background
What did we want?
Scope of training – CSE or broader?
Purpose – prevention or awareness?
Appropriate for drivers
Affordable
Sustainable
Accessible
Credible – In house or external?
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What was Available
North Yorkshire County Council –Safeguarding Children’s Board
On Line CSE Awareness Resource
Developed in partnership with Barnardo’s
Available for use by anyone
Too academic
Very comprehensive but not relevant to taxi drivers
What was Available?
Barnardo’s have a number of freely available videos
They raise awareness of how CSE happens but ......
In the wrong hands could be seen as a grooming ‘toolkit’
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So….We Decided to Develop
Our Own! Scope?
In general new taxi drivers receive absolutely no training on how to do their job, deal with customers, respond to emergencies etc.
Great opportunity to address important issues in addition to CSE.....
Safeguarding – Older/vulnerable people
Drunken passengers
Very young children
Themselves!
Purpose
Purpose Are we trying to stop a perpetrator or are we
raising awareness?
Vast majority of taxi drivers are honest, decent people.
With the right knowledge they could spot signs of CSE and know where and how to report it
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Appropriate for Drivers
Many taxi drivers are not academic
English may not always be their first language
Needed to set at the right academic level
Needed to be relevant to their circumstances and experiences
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Affordable
New taxi driver licences are expensive
DBS check - £44
Medical - £100 to £150
DSA Taxi Test - £80
Licence - £145
Extras?
Any additional expenses need to be justifiable
Needs to be reasonable and proportionate
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Sustainable
Many authorities have provided face to face training for their existing taxi drivers
Sometimes this has been offered freely by Social Worker teams, sometimes it has come at a cost
Will the same training remain free for new drivers indefinitely?
What happens with the ‘drip, drip’ of new taxi drivers coming along?
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Accessible
A system was needed that could accommodate the constant and permanent stream of new applicants
Is it appropriate to keep new applicants waiting for the next training course?
Would an IT solution be an option? Could be done any time from anywhere. No need to wait.
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Credible
We needed something that would withstand the scrutiny of a Public Enquiry if the worst happened
If CSE is uncovered, we want to be able to say that our taxi drivers received the best possible independent training, provided by recognised experts
A Barnardo’s product fits that bill
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What We Have
The Tees Valley Licensing Group decided to design a web based CSE/Safeguarding training package (sounds easy!)
We approached Barnardo’s for support/endorsement
Barnardo’s decided to do their own – the TVLG Chair was asked to provide the taxi input
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What We Have
The result is a professionally designed website, aimed specifically at taxi drivers
Uses ‘real-life’ scenarios specific to taxi drivers
Covers CSE and Safeguarding
Uses plain English
Driver receives a completion certificate if they pass the ‘test’ at the end – 70% pass mark
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How it Works
Drivers log onto a website, providing their name, address and a reference number
The course takes between 45 and 60 minutes to complete
A ‘pass’ certificate is e-mailed to the driver once they have passed
The driver submits the certificate to the licensing authority as part of the application procedure
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Safeguards
What about cheating?
This is awareness raising.
Doing the course will not guarantee that a driver will report what they see
Attending a face to face course does not guarantee that they listened
The drivers Knowledge Test will include questions from the on-line training. If they haven’t done the course, they may fail their Knowledge Test (re-sit charge £20)
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Costs
Barnardo’s are making the package commercially available for all licensing authorities
£6000 for unlimited licences for one year
‘Pay as you Go’ option available – probably £15
Smaller authorities may be able to group together to reduce cost
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Tees Valley
All of the Tees Valley licensing authorities have committed to using the Barnardo’s product
Due to delays, some authorities have already trained some/all of their existing drivers
The unlimited licences in the first year will clear up all remaining drivers. After the first year, new applicants will be ‘Pay as you Go’
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