CSC342 : Computer Applications to Business 2 - m-umair.comm-umair.com/wp-content/uploads/2018/06/CSC342-Session-1.pdf · CSC342 : Computer Applications to Business –2 Muhammad Umair

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CSC342 : Computer Applications to Business – 2

Muhammad Umair


CSC342 : Introduction

• Course introduction • Instructor’s introduction • Class introduction • Course website & resources• Grading policy • Comments / Views / Questions ?


Electronic Commerce (EC)

• Electronic Commerce

Electronic commerce (EC) refers to using the

Internet and intranets

to purchase, sell, transport, or trade data, goods, or services.

Ref: Electronic Commerce, Efraim Turban

An intranet is a corporate or government internal networkthat uses Internet tools, such as Web browsers and Internetprotocols.

An extranet is a network that uses Internet technology to linkintranets of several organizations in a secure manner


Electronic Commerce

• Electronic Business

Conducting all kinds of business online such as

servicing customers, collaborating with business partners, delivering e-learning,conducting electronic transactions within an organization.



Electronic Commerce History

• Brief History

Early 1970s when money was transferred electronically, mostly among financialInstitutions.

Electronic data interchange (EDI) , a technology used to enable the electronically transfer of routine documents.

Introduction of www in 1990s.Shift from B2C -> B2B -> B2E

Social Networks in 2005.




• The Google Revolution

Class discussion




• Initial EC Failures

What could be the reason(s) ?

Class discussion



Major EC Concepts

• Pure Versus Partial EC

There are eight possible combinations.



EC Organizations

• EC Organizations

Brick-and-mortar (Old Economy)

Pure-play (All virtual)

Click-and-mortar (Some EC activity)



E-Marketplace

• e-marketplace

An online location where buyers and sellers conduct commercial transactionsuch as selling goods, services, or information.

Identify at least five e-marketplaces?



EC Framework



Classification of EC

• Classifications

Business-to-Business (B2B)Business-to-Consumer (B2C)Business-to-Business-to-ConsumerConsumer-to-Business (C2B)Intra-business ECBusiness-to-Employees (B2E)Consumer-to-Consumer (C2C)Collaborative CommerceE-Government



Major drivers of e-commerce growth



Web 2.0

• Basics of Web 2.0

Its second generation of Internet-based tools and services* that enables users toeasily generate content, share media, and communicate and collaborate, ininnovative ways.

*such as wikis, RSS(Rich site summary) feeds, blogs, and microblogs (e.g.,Twitter)



Social Computing

• Social Computing and its Tools

Social computing refers to a computing system that involves social interactionsand behaviors.

It is performed with a set of tools that includes blogs, wikis, social networkservices, and other social software tools, and social marketplaces.

Can social computing effect a business ?



Social Media

• Social Media

Social media involves user generated online text, image, audio, and video contentthat are delivered via Web 2.0 platforms and tools.



Virtual World

• Virtual World

It is a 3-D computer-based simulated environment built and owned by itsresidents. In addition to creating buildings, people can create and share cars,clothes, and many other items. Community members inhabit virtual spaces andinteract and socialize via avatars.

Examples ?



Homework

Write a one page note on impact of E-Commerce on your life?


Documents

CSC342 : Computer Applications to Business 2 - m-umair.comm-umair.com/wp-content/uploads/2018/06/CSC342-Session-1.pdf · CSC342 : Computer Applications to Business –2 Muhammad Umair