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CSA PROGRAM AUDITS: Understanding Internal Controls and Strategic Planning in CSA Programs Presented by Stephanie Bacote and Annette Larkin March 12, 2015

CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: [email protected] Office of Comprehensive

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Page 1: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

CSA PROGRAM AUDITS:Understanding Internal Controls and Strategic Planning in CSA

ProgramsPresented by

Stephanie Bacote and Annette LarkinMarch 12, 2015

Page 2: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

Purpose:To educate participants on the definition of

internal controls, the organizational responsibility for establishing an internal control structure, and the various types of control activities. 

Objective:In a classroom setting, participants will recognize

their role in the internal control structure within their locally administered CSA program.

Office of Comprehensive Services, March 2015

CSA Program Audits Introduction: Purpose and Objectives

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Page 4: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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What are Internal Controls?Internal controls are steps taken to provide

reasonable assurance that the following objectives are met:

• Assets are safeguarded,• Reliable information/data, • Effective and efficient operations, and• Compliance with applicable laws,

regulations, policies, procedures, contracts, etc.

Page 5: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

What are Internal Controls: Fundamental Concepts

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1. Internal Controls are processes, a means to an end, not an end in itself.

2. Internal Controls are effected by people, not merely policy manuals and forms but people at every level of the organization.

3. Internal Controls are geared to the achievement of objectives.

4. Internal Controls can be expected to provide only reasonable assurance, not absolute assurance.

Page 6: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Reasonable AssuranceCost of achieving the internal control objectives should not exceed its benefit

Page 7: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

CSA Program Audits Understanding Internal Controls in CSA

Hard ControlsØ Policy/proceduresØ Organization structureØ Formal processesØ Centralized decision

making

Soft ControlsØ CompetenceØ TrustØ Shared valuesØ Strong leadershipØ High expectationsØ OpennessØ High ethical

standardsOffice of Comprehensive Services, March 2015 7

CATEGORIES of CONTROLS

Page 8: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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CSA Program Audits Understanding Internal Controls in CSA

Who is responsible for compliance with Internal Controls?

All STAKEHOLDERS are responsible for compliance with internal controls.

Page 9: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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CSA Program Audits Understanding Internal Controls in CSA

Five Components of Internal Controls © 1992 Committee of Sponsoring Organizations of the Treadway Commission.

Control Environment

Risk Assessment

Information & Communication

Monitoring

Control Activities

Page 10: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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What is the Control Environment?

Page 11: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Control Environment Community Policy and Management Team

Page 12: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Control Environment Organizations with an Effective Control Environment

Page 13: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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CSA Program Audits Understanding Internal Controls in CSA

Control Environment Shared Values and Teamwork

Page 14: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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What is a Risk Assessment?

Page 15: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Risk Assessment

Page 16: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Risk Assessment

Page 17: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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EXPOSURE RISK EXPECTEDLOSS* * =

Analysis of Risk

THREAT

CSA Program Audits Understanding Internal Controls in CSA

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Page 18: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Risk Assessment

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THREAT EXPOSURE

RISK

EXPECTEDLOSS* * =INTERNAL

CONTROLS

Management of Risk

CSA Program Audits Understanding Internal Controls in CSA

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10 Critical Organizational Risks

1. Financial2. Legal Liability3. Regulatory Compliance4. Organizational Image5. Organization-Specific

6. Data Integrity and Reliability

7. Confidentiality of Data

8. Safeguarding Proprietary Data

9. Contingency Planning10. Operations

CSA Program Audits Understanding Internal Controls in CSA

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What are Control Activities?

Page 22: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Detective CorrectivePreventive

Types of Internal Control Control Activities

CSA Program Audits Understanding Internal Controls in CSA

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Page 23: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Control Activities

Page 24: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Control Activities

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Authorization CustodyRecording

Segregation of Duties – Preventive Control Activities

CSA Program Audits Understanding Internal Controls in CSA

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What needs to be approved?Ø Depends on the risk assessment.Ø High risk activities should be approved by

senior management.Ø Approval means that the approver has

reviewed the supporting documentation and is satisfied that the transaction is appropriate.

Control Activities-Preventive

CSA Program Audits Understanding Internal Controls in CSA

Page 27: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Approvals Certain activities or transactions require supervisor approval.

Control Activities- Preventive

CSA Program Audits Understanding Internal Controls in CSA

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Control Activities- Preventive

▸ Is the information Accurate?▸ Is the information Complete?▸ Are the operations Efficient?

A-C-E

Verification

CSA Program Audits Understanding Internal Controls in CSA

Be an reviewer of reports

Page 29: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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CSA Program Audits Understanding Internal Controls in CSA Control Activities- Preventive

.

Security of Assets- restrict access to assets and information to authorized personnel

CSA Case Files CSA Classified informatio

n

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CSA Program Audits Understanding Internal Controls in CSA Control Activities- Detective

.

Review of Operating Performance

Reconciliations

Page 31: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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What is Information and Communication?

Page 32: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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What is Monitoring?

Page 33: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Monitoring

Page 34: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Monitoring

Page 35: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Monitoring

Page 36: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Monitoring

Page 37: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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CSA Program Audits Recent Audit Observations

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Page 38: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

Internal Control Weakness vs. Non-Compliance ObservationWhat’s the Difference?

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Internal Control Weakness

VERSUS

Non-Compliance Observation

Ineffective processes that may adversely impact the program’s ability to achieve desired strategic, financial, operational, reporting, compliance, and stewardship objectives.

An organization’s failure to fulfill specific requirements as stated in established laws, regulations, policies, and procedures.

Page 39: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

Internal Control Weakness vs. Non-Compliance Observation

Important to Remember Non-compliance itself can be an

internal control weakness.

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Page 40: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

SESSION

SUMMARY

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CSA Program Audits

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Page 41: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

▸ Internal controls are steps taken to provide reasonable , not absolute, assurance that organizational objectives are achieved.

▸ Cost of achieving the internal control objectives should not exceed its benefit

▸ All STAKEHOLDERS are responsible for compliance with internal controls

▸ Five components of Internal Controls:§ Control Environment§ Risk Assessment§ Control Activities§ Information and Communication§ Monitoring

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CSA Program Audits Summary – Internal Controls

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Page 42: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

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Page 43: CSA PROGRAM AUDITS: Understanding Internal Controls and ......Annette E. Larkin, MBA CSA Program Auditor Phone: (804) 662-9816 Email: annette.larkin@csa.virginia.gov Office of Comprehensive

Stephanie S. Bacote, CIGACSA Program Auditor Manager

Phone: (804) 662-7441Email: [email protected]

or

Annette E. Larkin, MBACSA Program Auditor

Phone: (804) 662-9816Email: [email protected]

Office of Comprehensive Services, 1604 Santa Rosa Rd, Wythe Bldg, Suite 137, Richmond, VA 23229

Office of Comprehensive Services, March 2015

CSA Program AuditsContact Information

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