01 TRAVEL INDUSTRY EXHIBITION & CONFERENCE - PRE SHOW GUIDE

T R AV E L I N D U S T RY E X P O . C O M . A U

SYDNEY: 20-21 July 2017 • MELBOURNE: 25-26 July 2017

AUSTRALIA’S DEDICATED TRADE EVENT FOR THE TRAVEL INDUSTRY

Crystal Palace, Luna Park Melbourne Convention & Exhibition Centre

02 TRAVEL INDUSTRY EXHIBITION & CONFERENCE - PRE SHOW GUIDE

thetravelindustryexhibition

@travel_industry_expo

@thetravelexpo

the-travel-industry-exhibition

WELCOME TO #TIEAUS

Like consumer preferences, and the industry, The Travel Industry is evolving. After successful shows in 2014, 2015 & 2016, the 2017 show looks to the future of the travel industry and we’re excited to be unveiling this through the event, this July.

As a purchaser for the travel industry, the event gives you the opportunity to see, compare and discover new platforms for your hotel, airline, technology & service provider and more to travel agents and suppliers.

We are proud to be working together with the travel industry to bring you a holistic event, one that showcases talented professionals.

For the first time a paid conference has been added to the mix, with the theme, Agents of Change.

Over 20 leading speakers will share their experiences, big picture trends, skills development, industry tools and case studies that will shift business thinking, recognise value and increase your customer base.

The event will showcase two days packed with opportunity; from free to attend workshops, a two day paid conference with a star studded line-up of speakers, to a range of exhibitors representing industry tourism boards, unique destinations, accommodation options, air services, tours and treks, travel technology providers, currency exchange, travel publications, DMC’s, travel protection, luxury tours and more that a travel agent or supplier can use to grow your business.

This is a not-to-be-missed event for your industry.

03 TRAVEL INDUSTRY EXHIBITION & CONFERENCE - PRE SHOW GUIDE

WHAT’S ON#TIEAUS is much more than a trade exhibition. It’s a two day event, full of new ideas, a chance to meet new professionals and a first hand opportunity to discover new brands for your business all under one roof.

60+ Exhibitors Showcasing the latest in hotels,

airlines, technology & service providers and more

FREE to attend Workshops Sydney: 20-21 July

10am – 5pm Melbourne: 25-26 July

10am – 5pm

2 day paid Conference Sydney: 20-21 July

8am – 5pm Melbourne: 25-26 July

8am – 5pmNetworking Event

Sydney: 20 July 5pm Melbourne: 25 July 5pm

Prizes to be won!

INVITE ONLY

04 TRAVEL INDUSTRY EXHIBITION & CONFERENCE - PRE SHOW GUIDE

FREE WORKSHOPS

More than stands and products, The Travel Industry Exhibition is also an industry hub of knowledge. Free industry workshops will be held on the show floor across Sydney and Melbourne.

Free registration here for the

> Sydney or > Melbourne exhibition.

05 TRAVEL INDUSTRY EXHIBITION & CONFERENCE - PRE SHOW GUIDE

FREE registration to attend the workshops in Sydney here

WORKSHOP SCHEDULEDAY 1 - 20 July 2017

10:00am Zagreb, Croatian Capital - Best European Destination in 2017 Martina Bienenfeld, CEO, Zagreb Tourist Board

11:00amHook, Line and Sinker - How to Create Newsworthy Angles to get the Media to take Notice Monica Rosenfeld, Managing Director, Wordstorm PR

12:00pm Packaging South Asia - India, Nepal & Sri LankaSandeep Jain, Director, Special Holiday Travel PVT

02:00pm Maintaining Relevance in a Crowded Retail Travel MarketSimon Bernardi, EGM, Travel Partners

03:00pm The Sky is YoursVince Arnone, Country Chair, Sky Team

04:00pm Incredible IndiaKanchan K, Kukreja, Assistant Director, India Tourism

DAY 2 - 21 July 2017

10:00am

How to Fast Track Your CareerBelinda Morris, Area Sales Manager, The Lido Group Claire Haggarty, BDM, NSW, APT Travelmarvel and Botanica Joslen Ho, Manager Strategy and Projects, P&O CruisesSabina Ziolkowski, Managing Director, The Travel Industry Network Simon Woodward, Director, Global Service Delivery Australia

11:00am The Evolution of the Travel WholesalerPete Henton, Sales & Business Development Manager, Travellanda

12:00pm A New Era for Group Travel: How Clients are Converging Group Travel and FIT Ross Ioppolo, CEO, Ormina Tours

02:00pm Facebook Marketing Strategies to Grow Your Travel Business Dilek Saticieli, Managing Director, Attractive Marketing

03:00pm Sarawak - Where Adventure LivesBenedict Jimbau, Director of Marketing, Sarawak Tourism

04:00pm iVenture Card – An Australian Technology and Travel Success StoryJoost Timmer, Managing Director, iVenture Card

SYDNEY

06 TRAVEL INDUSTRY EXHIBITION & CONFERENCE - PRE SHOW GUIDE

FREE registration to attend the workshops in Melbourne here

WORKSHOP SCHEDULEDAY 1 - 25 July 2017

10:00am A Himalayan Adventure Jasmine Upton, Travel Consultant, Nepal Travel Experts

11:00am Zagreb, Croatian Capital - Best European Destination in 2017 Martina Bienenfeld, CEO, Zagreb Tourist Board

12:00pm Packaging South Asia - India, Nepal & Sri LankaSandeep Jain, Director, Special Holiday Travel PVT

02:00pm Maintaining Relevance in a Crowded Retail Travel MarketSimon Bernardi, EGM, Travel Partners

03:00pm The Sky is YoursVince Arnone, Country Chair, Sky Team

04:00pm iVenture Card – An Australian Technology and Travel Success StoryJoost Timmer, Managing Director, iVenture Card

DAY 2 - 26 July 2017

10:00am

How to Fast Track Your CareerBernadette Dennis, MD, BD Concepts Pty LtdMarnie Turner, MD, Rheom TravelMelanie Ford, MD, Balwyn TravelJill Blunsom, Director, Gourmet South America Pty LtdJustine Glen, Founder, REIS Voyager

11:00amSabah the Amazing BorneoCassie Forsyth, Marketing Manager - Australia and New Zealand, Sabah Tourism Board

12:00pm The Sins of the Social Media Traveller Jeanette Cheney, Founder, Blogger & Coffee Drinker, Travelling Honeybird

02:00pm The Evolution of the Travel Wholesaler Pete Henton, Sales & Business Development Manager, Travellanda

03:00pm Sarawak - Where Adventure LivesBenedict Jimbau, Director of Marketing, Sarawak Tourism

04:00pmThe New Trend of Foreign Exchange and How the Global Economy will Affect the Travel IndustryMichelle Wang, Chief Marketing Officer, WeXchange

MELBOURNE

07 TRAVEL INDUSTRY EXHIBITION & CONFERENCE - PRE SHOW GUIDE

CONFERENCE SCHEDULE

DAY 18:00am Registrations Opens, Tea & Coffee Served

8:30am MC Opening - Sam McCool

8:45am

Official Welcome SYDNEY ONLY:Trent Zimmerman, Federal Member for North Sydney Jonathan O’Dea, Member for Davidson

9:00am Opening Keynote - Good Morning Mr Mandela Zelda la Grange, Presidential Aide to Nelson Mandela

9:45am Meet The Australian Traveller - Where They’ve Been, Where They’re Going Anthony Dennis, National Travel Editor, Fairfax Media

10:30am Morning Tea

11:00am Loyalty Programs - What’s The Point? Adam Posner, CEO, The Loyalty Point

11:40am How Much Does Your Customer Matter to Your Business?John O’Neill, Managing Director & Strategy Lead, Komosion

12:20pm

SYDNEY: Customer Centric Cultures – Driving Business Growth Through Customer ExperienceAnna Jones, Principal, 257 Consulting MELBOURNE: Ethics, Engagement and Bubbles!Peta Granger, Director, LUSH Australasia

1:00pm Lunch - Network + Visit The Exhibition

2:30pm How To Increase Real Sales Using LinkedIN (Seven Secrets of Social Selling) Mark McInnes, Australia’s #1 Social Seller, Sales ITV

3:10pm How to Use Instagram Like A Pro Lauren Bath, Director, Lauren Bath Services, Australia’s #1 Professional Instagrammer

3:50pm Afternoon Tea

4:15pm Making Change Work For Us Richard Sauerman, The Brand Guy, Brandcraft

5:00pm Networking Drinks + Canapes on Show Floor

8

DAY 28:45am Tea & Coffee Served

9:20am MC Opening - Sam McCool

9:30am

Leadership That Inspires ChangeSYDNEY: Richard Ernster, MD & Cofounder, Helping Hand Group and Goodwill GetawaysMELBOURNE: George Halkias, Community Leader, National Street Soccer Coach

10:20am Original Thinking for Creative LeadershipMelissa Browne, CEO, The Money Barre and Accounting & Taxation Advantage

11:00am Morning Tea

11:30amBuild Resilience, Build Performance SYDNEY: Peter Cullen, Director, Mindforce AustraliaMELBOURNE: Clare Coffield, Business Owner, Clarity in Your Life

12:10pm Path to Profit Jane Challinor, Director, Real Business Group

12:50pm Lunch - Network + Visit The Exhibition

2:00pm Emerging Technology Trends Michael Chase-Smith, Executive Director, Orbit World Travel

2:40pm

What is the Impact of Technology on the Travel Agency Business?Justin Montgomery, General Manager Australia, Amadeus IT PacificJustin Wastnage, CEO & Founder, CinesoukMichael Chase-Smith, Executive Director, Orbit World TravelMichaela Aguilar, General Manager, Catchi DigitalSYDNEY ONLY: Enguerrand Vidor, CEO & Founder, LeezairMELBOURNE ONLY: Wayne Tufek, Director, Cyber Risk

3:40pm Afternoon Tea

4:15pm

SYDNEY: How to Achieve Ongoing Positive Change in Your Life - The Power of Perspective Michael Crossland, Owner, Michael CrosslandMELBOURNE: Trust - Mindset - Courage Dr Jessica Gallagher, Paralympian

CONFERENCE SCHEDULE

Purchase a conference ticket for > Sydney or > Melbourne here.

08 TRAVEL INDUSTRY EXHIBITION & CONFERENCE - PRE SHOW GUIDE

Anthony Dennis National Travel Editor,

Fairfax Media

Jane Challinor Director, Real

Business Group

John O’Neill Managing Director &

Strategy Lead, Komosion

Jonathan O’DeaMember for Davidson

Zelda la Grange Presidential Aide to

Nelson Mandela

Adam Posner CEO,

The Point of Loyalty

George Halkias Community Leader,

National Street Soccer Coach

Clare Coffield Business Owner,

Clarity in Your Life

Anna JonesPrincipal,

257 Consulting

Justin Montgomery General Manager Australia,

Amadeus IT Pacific

Justin Wastnage CEO & Founder,

Cinesouk

Enguerrand Vidor CEO & Founder,

Leezair

Dr. Jessica Gallagher Paralympian

SPEAKERS

09 TRAVEL INDUSTRY EXHIBITION & CONFERENCE - PRE SHOW GUIDE

Purchase a conference ticket for > Sydney or > Melbourne here.

SPEAKERS

Lauren Bath Director,

Lauren Bath Services

Peter Cullen Director,

Mindforce Australia

Richard Ernster MD & Co-founder, Helping Hand

Group and Goodwill Getaways

Richard Sauerman The Brand Guy,

Brandcraft

Sam McCool Comedian & MC

Mark McInnes Australia’s #1 Social

Seller, Sales ITV

Melissa Browne CEO, The Money Barre and

Accounting + Taxation Advantage

Michael Chase -Smith MD - Executive Director,

Orbit World Travel

Michael Crossland Owner,

Michael Crossland

Michaela Aguilar General Manager,

Catchi Digital

Trent ZimmermanFederal Member for North Sydney

Peta Granger Director,

LUSH Australasia

Wayne Tufek Director,

Cyber Risk10 TRAVEL INDUSTRY EXHIBITION

& CONFERENCE - PRE SHOW GUIDE

Purchase a conference ticket for > Sydney or > Melbourne here.

TRAVELINDUSTRYEXHIBITION & CONFERENCE

T R AV E L I N D U S T RY E X P O . C O M . A U

thetravelindustryexhibition

@travel_industry_expo

@thetravelexpo

the-travel-industry-exhibition

#TIEAUSRegister free at travelindustryexpo.com.au

Purchase a conference ticket for > Sydney or > Melbourne here.