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28 May 2019
EirGrid – TSO
Stakeholder Engagement 2018
28 May 2019
EirGrid – TSO
Stakeholder Engagement 2018
WAYNE LAST
Agenda
• Introductions – senior leadership team
• TSO engagement strategy 2018
– Customers & connections
– Industry engagement
– Public & impacted communities engagement
• Key themes from consultation
• Conclusion & self assessment
Engagement
Strategy
Who are our
stakeholders?
Consultation &
Engagement
Europe
Public Policy Makers
Political
Local & National
Demand & Generation Customers
LandownersRegulatory Authority
Communities
Representative bodies
Media & opinion formers
Customers &Connections
Implementing Engagement Strategy: Six Steps
Step 1
How do we identify
the future needs of
the electricity grid?
Step 2
What technologies
can meet those
needs?
Step 3
What’s the best
option and what area
may be affected?
Step 4
Where exactly
should we build?
Step 5
The planning
process
Step 6
Construction and
energisation
What’s different?
• Structured approach:
from concept to
energisation
• Early engagement
• Transparent
decision-making
• Social impact
assessment
• Scenario planning
• Community benefits
• Liaison officers
Celtic Inteconnector Project
• 10 open days
• Accepting feedback online
by post, email and phone.
• Approximately 200
responses to date.
• Overall acceptance of
project benefits.
Intel
• 2 open days
• 2 project brochures published
• 2 radio campaigns
• 2 ALOs full time in study area
• 50 landowners engaged
• 17 environmental stakeholders
engaged
Results from landowners & communities
• Increased transparency
• Unrestricted access to land
for surveys – 100% for Intel
• Enhanced trust where new
approach is sustained
• Increased acceptance
and an improved
overall solution
Industry Engagement
Tomorrow’s Energy
ScenariosDS3 System
ServicesGrid Connection
Outage Planning
European
Engagement &
Sysflex /ENTSOE
DSO / TSO
Tomorrow’s Energy Scenarios
Engagement Aim Implementation Impacts
DS3 System Services
Engagement Aim Implementation Impacts
Public & Community Engagement
Public & Community Engagement
Intel ProjectData Centre
Forums
Awareness &
Education
Local Liaison Plain EnglishEducation &
Inclusion
Programme
Awareness & Education
The public are twice as likely to trust us if they understand what we do.43%64%
Brand Awareness 2014-19
16%39%Brand Trust 2014-19
Local Liaison & Plain English
Consultation Feedback
• Electricity Association of Ireland (EAI) welcomed
focus on engagement with communities near
planned infrastructure projects
• Bord Gais Energy (BGE) indicated very positive
engagement experience with the TSO in 2018
• TEL (Tynagh Energy Limited) response supported
the feedback from EAI
Consultation Feedback
• Importance of taking positive learnings from
landowner and community engagement into
industry engagement
• Desire to see a more holistic overall
stakeholder strategy
• Helpful suggestions with regard to notifications
of consultations and structuring of our website.
How have we performed?Landowner
and
Community Consumer Industry Europe
Policy
Makers
Connected
Parties
Stakeholder
Engagement
Strategy9 7 5 7 8 7
Channels
and
Initiatives9 7 6 7 7 7
Positive
Impacts9 7 7 7 9 7
Thank you& Questions