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Crossroads Presbyterian Church
2014–2015
Annual Report (Fiscal Year July 1, 2014 - June 30, 2015)
ANNUAL MEETING OF THE CONGREGATION
CROSSROADS PRESBYTERIAN CHURCH, MEQUON, WISCONSIN
August 30, 2015
10:35 a.m.
Call to Order: Rev. Scott Hauser
Clerk’s Report and Minutes of Congregational Meetings: Judy Frohboese, Clerk
May 31, 2015
Necrology Report: Rev. Scott Hauser remembers those members who have gone to be with our Lord from July 1,
2014 to June 30, 2015 and leads the congregation in prayer.
Sandra Jean Ferry 07.16.2014 Joyce Elaine Huffman 04.01.2015
C Keith Smith 10.19.2014 Joseph E Howell 04.13.2015
Harada (Sue) M Ullmann 01.06.2015 Ruth Ann Wendland 05.08.2015
Diane Kay Benson 03.12.2015 Evelyn Frances Nemetz 05.28.2015
Lois A Becker 03.25.2015 Rev. Paul Berend Doedens 06.08.2015
Church Family Update
Reception of Report from Session
Reception of Report from Deacons: Jon Carlson, Moderator
Reception of Financial Reports (07/01/14–06/30/15): Kristine Obrecht, Treasurer
Reception of Foundation Report (07/01/14–06/30/15): Bill Frazier, Foundation Chair
Corporate Annual Meeting
Elect Session to serve as Corporate Trustees
Nominating Committee Report: Doug Ault, Moderator
Nominating Committee for 2015-16 (one-year term)
Jackie Glaubke, moderator (elder)
Greg Johnson, vice-moderator (elder)
Lucy Weller, vice-moderator (deacon)
Steve Carpenter
Annie Nielson
Wendy Orthober
Brett Patten
Adjournment
Closing Prayer and Benediction
A Message from the Temporary
Supply Interim Pastor
If you had told me a year ago that I would be writing this letter on behalf of the church, I would have laughed
at you. I still might. But, what a difference a year makes.
A year ago, we had two interim pastors. Reverend Bob Sheldon served faithfully as the head of staff at
Crossroads for 20 months. But in November of 2014, Rev. Sheldon received a call to Kirk in the Hills
Church in Bloomfield Hills, Michigan. At which point, Reverend Marilyn Gamm became our head of staff.
Although, Rev. Gamm had worked here prior to November 2014 as the Interim Associate Pastor, she agreed
to stay on and serve as our head of staff. In May of 2015, Rev. Gamm was called to a position as the Interim
Executive Presbyter for the Presbytery of Riverside in Southern California. We give thanks to God for the
faithful service of both Pastor Bob and Pastor Marilyn.
In June 2014, Crossroads appointed seven people to serve as the Pastor Nominating Committee to call the
next Senior Pastor. In a year’s time, the PNC looked at 142 potential candidates, performed nearly twenty-
five interviews, and through prayerful discernment felt God’s urging to call the Reverend Scott Hauser to
serve as Crossroads’ next head of staff. A year ago, Reverend Hauser hadn’t heard of Crossroads
Presbyterian Church. A year ago, he wasn’t looking for a new call. But God is good, and God is faithful, and
God has brought the Hauser family to this time and place in order that we might serve together for the
advancement of God’s kingdom. As of the writing of this letter, we can easily measure Pastor Scott’s
presence with us in hours, but we trust that God has a long ministry planned for him here at Crossroads.
I would be remiss if I didn’t take this opportunity to thank all of you for embracing me as I have sought to
help fulfill some of the responsibilities left by Pastor Sheldon and Pastor Gamm upon their departures. In
February, I started part-time, helping Reverend Gamm with the numerous responsibilities she had here. Upon
her departure at the end of May, we were without an ordained minister on staff, and I was asked to step in
however I could. Not having an ordained staff person has posed some difficulties, but you have all worked
patiently with me as we have sought to continue the work God has set out for us. Thank you.
I look forward to the next year worshipping and serving with all of you, and with our new pastor.
God bless.
Chris Spotts
Temporary Supply Interim Pastor
Fiscal Year July 1, 2014 – June 30, 2015
Membership June 30, 2014 1,058
(Adj. to prior year) - 1
Membership June 30, 2014 adjusted 1,057
Gains 07.01.14 – 06.30.15
By Profession, Reaffirmation, Reinstate:
a. 17 and under 20
b. 18 and over 18
By Letter of Transfer 4
Total Gain 42
1,099
Losses 07.01.14 – 06.30.15
By Letter of Transfer - 23
By Death - 9
By Deletion - 46
Total Loss - 78
Total Active Membership June 30, 2015 1,021
Adults 1
Infants and Children 11
MEMBERSHIP
BAPTISM
Statistical Review
Class of 2015: Term ending June 30, 2015
Class of 2016: Term ending June 30, 2016
Class of 2017: Term ending June 30, 2017
NAME COMMITTEE
Weber, Karen Congregational Care
Beers, Dorothy Adult Education
Carpenter, Dave Mission &Outreach
Tanner, Carl Administration
Quam, Mary Worship
Smith, Stan Finance
Andersen, Nina—Youth Mission & Outreach
NAME MINISTRY
Erven Rowley, Heidi Mission & Outreach
Fuchs, Mark Adult Education
Helf, Pam Congregational Care
Sellars, Tom Finance
NAME MINISTRY
Glaubke, Jackie Finance
Kinsey, Gina Children
Ault, Doug Administration
Johnson, Greg Youth
Elders
Dear Church Family,
The Session has been engaged and active over the past year as we continue to lead in this season of
transformation at Crossroads Presbyterian Church. In addition to the routine business we attend to at our
monthly meetings, we are especially grateful for the privilege of participating in baptisms, serving
communion, receiving new members, hearing the confirmands' Statements of Faith and otherwise leading
in the spiritual growth of our church family through worship, fellowship, education, stewardship and
outreach. It's a joy to be able to serve God as ordained elders at this time!
We remain confident of God’s grace and the power of our shared life together as we all continue to worship
and serve in His name.
The Session of Crossroads Presbyterian Church
In 2014–2015, the Session:
*Created a thematic calendar for worship planning and church-wide programming from January 1 through
December 31, 2015. The calendar's intended purpose is to unite us across ministry areas to lift up specific
themes in our Christian community: Invitation, Gratitude, Promises, Truthfulness, Mission, Stewardship
and Hospitality. As primary sources for our themes we used the "Connect@Crossroads" work generated by
a team led by Gail Tanner as well as the book "Living Into Community: Cultivating Practices that Sustain
Us" by Christine Pohl. The Session, staff, ministry team leaders and Pastor Nominating Committee were
provided with copies of the book as well as time at our January, 2015 retreat for sharing.
*Held our first newly formatted "Church Family Conversation" in October, 2014 where we gathered in the
Christian Life Center at the round tables for conversation on our Community Vision. This was so well-
received that this spring we hosted a series of "Crucial Conversations" based on the book of the same name
and using topics which arose from the class participants. It was a time to grow in our ability to respectfully
share our individual views and to hear varied perspectives from others when we face issues together and
there are opposing opinions, strong emotions and stakes are high.
*Conducted an annual internal "Session and Elder Assessment Survey" as a means to highlight where we
can continue to grow as elders, and how we as a Session can best live into our promise to serve the
congregation with energy, intelligence, imagination and love.
Session Update
Open your heart and mind to areas of service into which God may be
calling you.
Invite people to church.
Greet people you don’t know when you see them.
Invite new people into service and participation in ministries in which
you are involved.
Call someone you haven’t seen at church in a while and let them know
they are missed.
Pray for our church family and our leaders as we go forward.
What Can We All Do?
Strategic Priorities “Inviting”
Encourage and engage members of the community
through personal invitation.
“Engaging”
Create opportunities for people to engage Christ at
Crossroads wherever they are in their faith journey.
“Integrating”
Integrate the whole body of the church with intentional
awareness of seniors, families with young children
and millennials (ages 18-30).
“Discipling”
Facilitate spiritual growth through worship, fellowship,
education, stewardship and outreach.
Purpose: To express their calling and commitment to care for others as ordained servants of the church through
expressions of kindness and compassion.
Thirty-nine deacons, including two youth deacons, served Christ’s church at Crossroads in 2014-15. Interim
Director of Congregational Care Karen Barnes served as staff liaison. Russ and Mary Lou Cramer served a partial
term while our beloved sister Deb Wolf recovered from injuries sustained in a car accident. Karen Barnes served a
partial term after a deacon resignation.
Accomplishments:
Provided comfort and care to the Crossroads family through telephone calls, cards, visits, meals and other
expressions of compassionate hospitality.
Prayed continuously for all of God’s people–especially those dealing with physical, emotional and spiritual
needs.
Presented prayer shawls to those who experienced a loss or health concern and to our incoming deacons to wrap
their ministry in prayer.
Welcomed newborns in our congregation with Bibles, knit caps and snuggles.
Presented the families of children being baptized with a blanket embroidered with “Crossroads” as a symbol of
the vows we take as a congregation to nurture the child as they grow in their faith.
Served as hosts/hostesses for funerals, memorial services and receptions held at Crossroads, including the
memorial service for the Rev. Dr. Paul Doedens, and the dinner for our new senior pastor, the Rev. Scott Hauser,
and his family.
Continued to provide home communion for those members who were unable to attend communion at church.
Offered “Candace’s Card Garden” to encourage folks to remember others with personal greetings hope.
Continued meeting with the elders on the fourth Monday of each month celebrating fellowship and sharing.
Welcomed representatives from Congregational Care, Homefront and Mission & Outreach ministries, who shared
their missions and needs.
Welcomed Crossroads members Jorjan Loos, who spoke to deacons about Family Sharing, and Rich
Longabaugh, who spoke to deacons about the 2015 NO REGRETS men’s conference.
Welcomed guest speaker Ben Merens, who spoke to deacons about the art of listening.
Assisted Crossroads with hosting the Milwaukee Presbytery’s 2015 Discovery Day.
Read and discussed the book “Crucial Conversations” as we prepared to participate in meetings with the
congregation.
Gathered as a body each month to share news from our communities, pray for those in need and take part in a
teaching/learning time.
Delivered 70 flowers at Christmas and 41 flowers at Easter to homebound members and those who had
experienced a loss during the past year.
Donated $405 in gift cards to Tippecanoe Presbyterian Church for their guests as a Christmas mission project.
Served communion regularly throughout the year.
Provided crucial services such as transportation to medical facilities, meals for family members and child care for
members in crisis or following the birth of a child.
Added intentional bereavement follow-up for at least 12 months following a death in a member’s family.
Offered collegial support to one another through prayer, cards and friendship.
Grew together as a body of Christ!
Deacons serving in 2014-2015: Caroline Ault, Debby Biggs, Sharman Brown, Jon Carlson, Jill Casper, Mary Lou Cramer, Russ
Cramer, Janet Davis, Sharyl & Jack Dobson, Tom Fiedler, Nancy Follis, Calli Guay, Betsy Genné, Kathy Gwidt, Jerry & Peggy
Hawker, Erik Hockstad, Arika Knox, Carrie Kons, Carol McIntyre, Ellen McKay, Joan Meihsner, Alice Mueller, David & Mary
Newell, Karen Patten, Betty Philipps, David Sass, Cindy Shallock, Janet Shahrokhi, Hyndie Steck, Karen Taylor, Shari VanBeek, Lucy
Weller, Beth Wischer, Deb Wolf. Youth Deacons: Sydney Roberts, Natalie Wilcox.
Deacon Report
AUDIT COMMITTEE REPORT TO CONGREGATION
The Crossroads Presbyterian Audit Committee completed its internal audit of the
financial statements of the Crossroads Operating Fund, the Crossroads Foundation and
the Stewardship Program IICF Fund as of June 30, 2015 and for the fiscal year then
ended. The Audit Committee noted no material weaknesses in internal controls and no
material errors in the aforementioned financial statements as presented in the Annual
Report to the Congregation.
Chair: Rick Brown Members: Mike Corbett, Russell Cramer
Operating Fund - Balance Sheet
June 30, 2015 June 30, 2014 Variance
Assets
Cash $ 47,008 $ 12,504 $ 34,504
Cash—Money Market Funds 270,660 228,408 42,253
Short Term Investments - 3,761 (3,761)
Total cash and short term investments 317,668 244,672 72,996
Prepaid Program Expenses 60,806 65,467 (4,661)
Church Premises, Furniture and Equipment 11,091,811 11,057,812 33,999
Manse 100,156 100,156 -
Less: Accumulated Depreciation (5,237,129) (4,970,927) (266,202)
Total Fixed Assets, Net 5,954,838 6,187,041 (232,203)
Total Assets $ 6,333,312 $ 6,497,180 $(163,868)
Liabilities and Net Assets:
Caravan and Great Escape Funds $ 67,490 $ 71,709 $ (4,219)
Youth Fundraiser Funds 22,936 19,091 3,846
Mission Donations Payable 12,934 18,778 (5,843)
Other Accruals and Payables 35,012 24,925 10,087
Total current liabilities 138,373 134,503 3,870
Mortgage Loan 615,160 735,810 (120,650)
Total liabilities 753,533 870,313 (116,780)
Net Assets 5,579,779 5,626,867 (47,088)
Total Liabilities and Net Assets $ 6,333,312 $ 6,497,180 $(163,868)
Financials
Operating Fund - Income and Expenses
For the Twelve Months Ended
June 30, 2015 2015 Budget Variance June 30, 2014
Variance from
Prior Year
Income
Offerings $ 1,320,016 $ 1,295,000 $ 25,016 $ 1,304,436 $ 15,580
Special Mission Offerings 47,562 - 47,562 54,191 (6,629)
Program Receipts 178,997 62,493 116,504 191,186 (12,189)
Use of Church and Other Income 11,803 12,000 (197) 17,088 (5,286)
Total Receipts 1,558,378 1,369,493 188,885 1,566,901 (8,524)
Expenses
General and Administrative 100,906 85,050 15,856 85,739 15,167
Investing in Crossroads Growth Expenses 24,854 45,000 (20,146) 51,076 (26,222)
Denominational Giving 67,650 69,000 (1,350) 68,970 (1,320)
Buildings and Grounds 240,219 214,650 25,569 251,535 (11,316)
Technology 27,028 31,000 (3,972) 19,162 7,866
Debt Service 42,832 50,000 (7,168) 57,542 (14,710)
Total Business 503,490 494,700 8,790 534,024 (30,534)
Human Resources 816,578 900,967 (84,389) 821,101 (4,523)
Program and Ministry Teams 225,422 112,162 113,260 215,794 9,628
Mission and Outreach—Operating Fund 57,847 58,400 (553) 56,488 1,359
Mission and Outreach—Special Mission Offerings 47,562 - 47,562 53,855 (6,293)
Total Mission and Outreach 105,409 58,400 47,009 110,343 (4,934)
Total Expenses 1,650,899 1,566,229 84,670 1,681,262 (30,363)
Excess (Deficit) $ (92,521) $ (196,736) $ 104,215 $ (114,361) $ 21,839
Transfer from Investing in Crossroads Fund (IICF) 80,008 79,992
Grant from Foundation for Investing in Crossroads 76,978 46,662
Excess after support from IICF and Grant $ 64,465 $ 12,293
Financials
Trend and Fiscal Year 2016 Budget
For the Twelve Months Ended
Actual Actual
June 30, 2014 June 30, 2015 2016 Budget Variance
Income
Offerings $ 1,304,436 $ 1,320,016 $ 1,350,000 $ 29,984
Special Mission Offerings 54,191 47,562 - (47,562)
Program Receipts 191,186 178,997 70,447 (108,550)
Use of Church and Other Income 17,088 11,803 14,000 2,197
Total Receipts 1,566,901 1,558,378 1,434,447 (123,931)
Expenses
General and Administrative 85,739 100,906 90,050 (10,856)
Investing in Crossroads Growth Expenses 51,076 24,854 25,000 146
Denominational Giving 68,970 67,650 66,000 (1,650)
Buildings and Grounds 251,535 240,219 238,453 (1,766)
Technology 19,162 27,028 28,250 1,222
Debt Service 57,542 42,832 42,000 (832)
Total Business 534,024 503,490 489,753 (13,737)
Human Resources 821,101 816,578 874,402 57,824
Program and Ministry Teams 215,794 225,422 116,757 (108,665)
Mission and Outreach—Operating Fund 56,488 57,847 63,400 5,553
Mission and Outreach—Special Mission Offerings 53,855 47,562 - (47,562)
Total Mission and Outreach 110,343 105,409 63,400 (42,009)
Total Expenses 1,681,262 1,650,899 1,544,312 (106,587)
Excess (Deficit) $ (114,361) $ (92,521) $ (109,865) $ (17,344)
Transfer from Investing in Crossroads Fund (IICF) 79,992 80,008 - (80,008)
Grant from Foundation for Investing in Crossroads 46,662 76,978 25,000 (51,978)
Session designated IICF 84,865 84,865
Excess after support from IICF and Grant $ 12,293 $ 64,465 $ - $ (64,465)
Financials
What is the Joseph Fund?
The Joseph Fund is a separate account designated to provide funds for expenditures re-
quired to maintain our buildings and grounds. In the old Testament, Joseph was a man of
vision. One vision God gave him was to prepare for the future. Thus, using Genesis
41:29–41 as a basis for the name, the Joseph Fund was set up to begin gathering re-
sources, just as Joseph did, in order to use them as the needs arose in the future. Dona-
tions by members of our Congregation provides the replenishment of our “stored” funds.
Why do we need a separate Fund?
Prior to 2009, these costs were funded by the Operating Budget which at times was prob-
lematic. As our buildings and grounds age, these costs have become more significant
over time. Having a separate fund enables our Congregation to give specifically to the
Fund’s stated purpose. Support form the Joseph Fund lessens the financial burden and
unpredictability on the Annual Operating Budget. Without support of the Joseph Fund,
the Annual Operating Fund could be faced with having to cut important funding else-
where in its budget to offset these expenses.
The Fund is in much need of replenishment.
Financials
June 30, 2015 June 30, 2014
Beginning of Year $ 45,898 $ 40,442
Offerings 10,735 5,468
Transfer from Investing in Crossroads Fund - 26,705
Interest Income 15 20
Bank fees (85) (76)
Less: Major Expenditures (38,155) (26,661)
End of Year Balance $ 18,408 $ 45,898
Investing In Crossroads’ Future (IICF) Fund
What is the Investing in Crossroads Future (IICF) Fund?
During our time of transition between permanent lead pastors, we were faced with a loss of membership and
contributions which created significant budgetary challenges. To not be forced to drastically cut our
ministries and staff to balance the budget, in 2013 an appeal was made to our Congregation and the
Crossroads Foundation for extraordinary financial support. The IICF plan was to raise $320,000 over two
years equally from the Congregation and Foundation combined with $160,000 of total Operating expense
reductions. Our members responded by pledging $617,478 and the Foundation committed $160,000 for a
total of $777,478. It is estimated that all but about $10,000 of Congregation Pledges will be fulfilled and the
Foundation has $36,360 to complete its commitment. Because of the increased contribution amount and the
much better financial performance than budget as reported, the time horizon of support from IICF to the
Operating Fund lengthened. Based on our IICF cash position and remaining funds to be received, and our
2016 Operating Budget, it is forecasted that the IICF will have enough funds to balance the Operating Budget
this year, provided that our pledges meet or exceed budget.
Why Do We Need a Separate Fund?
The intent was to provide separate “bridge” funds to enable us to fund our operating deficits during our time
of transition including the period with our new pastor as we grow our church again. The IICF donations were
set aside in a separate fund so that money required to balance the operating budget could be transferred as
needed. The IICF support that is transferred to the Operating Fund is accounted as Other Income in the
Operating Fund Income and Expense Statement so that the structural operating deficit, pre IICF support, is
clearly visible.
Trend Statement
For the Twelve Months Ended
June 30, 2013 June 30, 2014 June 30, 2015 Life to Date
Beginning of Year $ - $ 148,651 $ 142,991
Offerings 148,696 361,570 91,080 $ 601,346
Interest Income 5 154 136 295
Bank fees (50) (30) (61) (141)
Transfer to Operating Fund - (79,992) (80,008) (160,000)
Transfer to Mission Ministry - (19,273) - (19,273)
Transfer to Joseph Fund - (26,705) - (26,705)
Transfer to Foundation - (6,322) - (6,322)
Transfer to Debt Retirement (235,062) - (235,062)
End of Year Balance $ 148,651 $ 142,991 $ 154,138
Financials
Purpose: To encourage and promote a continuing program of gifts and bequests by members and supporters
of Crossroads Presbyterian Church to provide financial support for special religious, charitable, educational
and benevolent projects; special mission and ministries; and capital improvements not usually a part of the
normal operating budget of the church.
Financial Summary for Fiscal Year 2015
Market Value
Beginning Balance
June 30, 2014 $1,717,780
Additions
General Fund—Undesignated 1,190
General Fund—Designated 11,445
Permanent Fund—Undesignated 0
Permanent Fund—Designated 0
Memorial Fund 1,666
Miscellaneous 0
Total Additions 14,301
Disbursements
Undesignated (25,000)
Designated (83,953)
Memorial (3,277)
Expenses (47)
Total Disbursements (112,277)
Earnings from Investments
Current Income 25,796
Realized Gains (Losses) 86,443
Unrealized Gains (Losses) (44,059)
Total Earnings 68,180
Ending Balance
June 30, 2015 $1,687,984
Foundation Report
2014-2015 Activity
Additions
Undesignated General Fund is income donated by individuals with no designation or restrictions.
Designated General Funds include $7,535 for the Memory Garden and $3,910 for Paul Doedens
Scholarship Fund
Undesignated Disbursements – The Foundation approved the following:
$15,000 Tippecanoe PC Garden Keepers
$10,000 Advocates of Ozaukee County
$10,000 Family Promise
Designated Disbursements
$76,978 grant for Investing In Crossroads Future
The Foundation approved a grant for Investing in Crossroads Future for $80,000 per year for fiscal years
2014 and 2015 for a total of $160,000. Through June 30, 2015 123,640 has been paid with a balance due
of $36,360.
Designated Disbursements (expenditures designated by donors)
$3,276 Memorial expenditures
$6,975 Memory Garden expenditures
$ 47 Miscellaneous expenditures
The Foundation investment returns were adequate during the year as most of our funds met or exceeded their
benchmarks. Our General Fund-Undesignated now stands at $362,374 which is available to be spent on
worthy projects subject to the Foundation Spending Policy. Our permanent fund balance at fiscal year end is
$1,168,863.
Memorials
Beginning in 1998, the Session moved Memorials to the Foundation for investment and administration. Gifts
given in memory of loved ones are used for projects and mission after consultation with family members and
approval from Session. During 2014-2015, family and friends established memorials for: Marianne Birkhead,
Katrina and Susan Holloway, Joe Howell, Joyce Huffman, Jay McMichael, Evelyn Nemetz, Leon Rediske,
Richard Peregrine, Beverly Rice, Keith Smith, Harada M “Sue” Ullmann and Ruth Ann Wendland.
The Foundation’s Future
While the Crossroads Foundation is young, we are having an impact. In keeping with our purpose, we have
supported education, mission projects in our Milwaukee community and around the world, and capital
improvements. The long-term goal for the Foundation is growth in order to have an even greater impact.
Foundation Report
Pastoral Staff:
Interim Pastor/Head of Staff: Rev. Bob Sheldon
Interim Associate Pastor: Rev. Marilyn Gamm
Temporary Supply Iterim Pastor: Dr. Chris Spotts
Pastor Emeritus: Rev. Paul B. Doedens
Program Staff:
Worship Minister: Todd O’Connor
Associate Worship Minister: Jenee O’Connor
Children’s Music Ministry Coordinator: Tina Carroll
Handbell Choir Director: Betsy Tiedens Genné
Organists: Carol Leonard and Stephen E. Carlton
Director of Youth Ministries: Victor Vilar
Assistant Director of Youth Ministries: Dan Frost
Youth Ministries Intern: Mac Sellars
Director of Children’s Ministry: Karen Van Gelder
Interim Director of Congregational Care: Karen Barnes
Director of Preschool: Maureen Leurquin
Preschool Teachers:
Heather Busby, Valerie Hawkins, Christine Korb, Cindi Smith
Childcare Coordinator: Valerie Hawkins
Childcare Providers: Alexa Blake, Amy Blake, Heather Busby, Anna Hirssig, Amy Katz, Carol Perlberg
Administrative Staff:
Church Administrator: Mary Schigoda
Office Manager: Tina Carroll
Administrative Assistants: Louanne Hockstad, Tricia Landrum
Staff Accountant: Rachel Henry
Bookkeepers: Sandy Borchardt and Jessie Read
Facilities and Hospitality Staff:
Facility Managers: Bob Keebler, Jim Lippe
Church Staff
6031 West Chapel Hill Road
Mequon, WI 53097 262-242-1670
www.crossroadspres.org