Crocs Revolution an Industry Supply Chain Model for Competitive Advantage

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    CROCS: REVOLUTIONIZING AN INDUSTRYS SUPPLY CHAIN MODEL FOR COMPETITIVE ADVANTAGE

    Prepared by:Syndicate 6Hannah Fadhilah / 29115 387Hariswoyo / 29115 418Hyang I. Mihardja / 29115 270I Nengah Sagita / 29115 388Iman Siregar / 29115 384

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    Ronald Snyder The CEO Expertise:

    Manufacturing Operation Merger& Acquisition Sales& Marketing

    Shifting Design & Distribute businessinto Manufacturing Company

    Purchase Canadian ManufacturerFinProject NA Formula Resin Croslite

    Build a strong Team Think Big Global Vision IPO Continues Improvement Strategy

    Crocs Supply Chain Acquisition & Product Extension

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    2002 Crocs is founded by 3 friends sailing in the Caribbean; 1st pair of

    shoes sold

    2003 Total Rev $1.2 Mil

    June 2004 Former Flextronics Executive

    Ronald Snyder is named

    President ; Acquires Finproject NA

    Jan 2005 Ronald Snyder is named CEO and

    enacts global market

    penetration strategy

    Feb 2006 Crocs goes public; Total Market Cap

    of $1 Bil

    2006 Global Supply chain brought in house; Crocs owned

    manufacturing (Mexico & Italy) &

    compounding (Canada, China & Mexico) facilities opened

    2006 Year end Rev of $355 Mil; Total Market

    Cap of $1.7 Bil

    Jan 2007 Acquires Ocean Minded, LLC Designer & Manufacturer of Sandals

    CROCS INC. HISTORY

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    #2. The chemicals are combined in a compounding facility where color dyes are added

    CROCS SUPPLY CHAIN

    #1. The raw materials in pellet form are shipped to compounding facilities

    #3. The compounded colorized pellets are molded and assembled

    #4. The finished products are shipped to warehouse to be packed

    #5. The finished products are

    shipped to retail/ customer

    Compounding Molding & Assembling

    Warehousing

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    SUPPLY CHAIN DEVELOPMENTPhase 1 : Taking Over ProductionTo own the Croslite formula and control manufacturing

    Phase 2 : Global Production Using Contract Manufacturers

    To added

    the

    manufacturing

    capacity

    due

    to

    entering

    Asian

    and Europe markets.

    Phase 3 : Bringing the Global Supply Chain InHouseDue to inefficient shipping of materials and reduced manufacturing flexibility, Crocs took control of the

    compounding activity and warehousing

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    Raw Materials (various

    companies in EU and US)

    Raw Materials (various

    companies in EU and US)

    Thirdparty compounding company in

    Italy

    Thirdparty compounding company in

    Italy

    Molded and

    Assembled in Foam Creations (Canada)

    Molded and

    Assembled in Foam Creations (Canada)

    Warehoused, Packaged and

    shipped to customers by Thirdparty distribution company in

    Denver

    Warehoused, Packaged and

    shipped to customers by Thirdparty distribution company in

    Denver

    PHASE 1

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    PHASE 2

    Raw

    Materials (various companies in EU and US)

    Raw

    Materials (various companies in EU and US)

    Thirdparty compounding company in

    Italy

    Thirdparty compounding company in

    Italy

    Molded and Assembled in

    Foam Creations (Canada) and

    Contract Manufacturers

    in China, Florida,

    Mexico and

    Italy

    Molded and Assembled in

    Foam Creations (Canada) and

    Contract Manufacturers

    in China, Florida,

    Mexico and

    Italy

    Warehoused, Packaged

    and shipped

    to customers by Thirdparty

    distribution company in

    Denver

    Warehoused, Packaged

    and shipped

    to customers by Thirdparty

    distribution company in

    Denver

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    PHASE 3

    Raw Materials

    (various

    companies in EU and US)

    Raw Materials

    (various

    companies in EU and US)

    Company

    Owned

    Compounding facilities in

    Canada, China, and Mexico

    Company

    Owned

    Compounding facilities in

    Canada, China, and Mexico

    Molded and Assembled in

    Foam Creations

    (Canada) and Contract

    Manufacturers

    in China,

    Florida, and

    Romania, Company

    Owned

    Manufacturing Operations in Mexico and Italy (Brazil and India

    soon)

    Molded and Assembled in

    Foam Creations

    (Canada) and Contract

    Manufacturers

    in China,

    Florida, and

    Romania, Company

    Owned

    Manufacturing Operations in Mexico and Italy (Brazil and India

    soon)

    Warehousing operations to each factory,

    Chinese warehouse

    owned by one of the Crocs suppliers but run by Crocs

    personnel and Crocs systems,

    other warehouses were owned by Crocs or were being

    transitioned to Crocs

    ownership

    Warehousing operations to each factory,

    Chinese warehouse

    owned by one of the Crocs suppliers but run by Crocs

    personnel and Crocs systems,

    other warehouses were owned by Crocs or were being

    transitioned to Crocs

    ownership

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    CROCS SUPPLY CHAIN vs TRADITIONAL SUPPLY CHAIN

    Focused oncustomer needs Fast responseto demand changes (Be able

    to make the product during season and shipthem to customers quickly)

    High collaborationwith suppliers Retailers dont need to take a big risk byplacing large orders, they could placesmaller pre-booked orders and order more

    when they saw how well the product sold

    Slow responseto demand changes Lack of collaborationwith suppliers Retailers had to estimate the orders

    (Fashion was subject to trends that were

    difficult to predict) Risk of underestimating or overestimatithe orders

    No change to place orders within the

    season

    CROCS SUPPLY CHAIN TRADITIONAL SUPPLY CHAIN

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    #1. What are Crocs core competencies?

    Highly Responsive and Adjustable Supply Chain Process

    Fast on increasing productivity when demands increaseFast on delivering the product, factories is anywhereCustomizable product styleHigh chance on collaborating the productMoveable marketplaceBe able to fulfill both small and large retailGood Planning and WarehousingBe able to combine in-house and outsourcedcomponents

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    Onshore (geographically close tomarket)

    Offshore

    In-house Warehouses Canada Prod.

    Mexico ProdItaly Prod- Europe Compounding

    Compounding

    R&D (in Italy)

    Outsourced Florida Prod China ProdBosnia Prod

    ON-SHORE OFFSHOREIN HOUSE OUT SOURCE

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    Further Vertical Integration

    into materialsRelatively low cost chemical materialAvailable in Europe and USAOutsourced give more flexibility and advantage

    In houseOutsource

    #2. How do they exploit these competencies in

    the future?

    Compounding Molding &Assembling

    Warehousing &Distributors

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    which could be time consuming and costly!Materials used are low cost chemicalsCan be produced by any companyLittle advantage of taking this in-house

    This would requireCrocsto getinto thechemical industry

    #3. To what degree do this alternative fit the companys core

    competencies and to what degree do they defocus the company awafrom its core competencies?

    No, It does NOT fit the companys core competencies

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    #2. How do they exploit these competencies in

    the future? (continued)Growth by AcquisitionAcquire medium size companies whichsupport the diversification of the product forsustainable purpose

    Total $ 9.6 Million (Oct06)

    $ 13.5 Million (Dec06)

    $ 1.75 Million (Jan07)

    #3. Does if fit to core competencies?Does it defocus away its core competencies?

    Yes, it doesfit to the company corecompetencies. However Acquisition oflarge,mature companieswould substantially

    defocusCrocs.

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    Growth by Product ExtensionStrong relationship with its retailers

    Obtain information on potential new productsDeveloping new product;gardening, boating, medical, fashion, etc.

    Take advantage of the companys flexible supply chainLook at markets where customer demand is volatile

    Utilize large amount of existing retail shelf spaceShelf space is a valuable commodity can add more productsLight weight higher product density per sq. foot of floor spaceCustomers could serve themselves better display of all sizes

    Other product extensions such whih can help thebrand image

    Yes, It does fit the companys core competencies

    #2. How do they exploit these competencies in the future? (continued)

    #3. Does if fit to core competencies?Does it defocus away its core competencies?

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    # 4. How should Crocs plan its production and inventory?

    Compared to the competitor, Crocs have a low inventory turnoverrate, it may point to overstocking,

    Proposed Plan

    1. Continuing each geographic region to response local customer2. Crocs various the product.3. Keep the molding capacity higher than production target such

    as > 1 million/month capacity4. Low Inventory, allow company to:

    1. Reduce holding cost - less money on rent, utilities,insurance, theft and other costs of maintaining a stock ofgood to be sold

    2. Increases net income and profitability3. More quickly increase responsiveness to changes in

    customer requirements

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    #4. How do the companys gross margins affect thidecision?

    Compared to the competitor, Crocs has the best profitability

    ratio rate 56,5%. It means Crocs has a strong foundation toexpand.

    This will allow company to run under low inventory level aninvest to the other region in the world.

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    Crocs Supply Chain Model is a good example of

    How a supply chain strategy of a company can influence all the other aspects of the company such as Marketing , Acquisition , etc.

    This is because the Supply Chain was efficient

    and was able to exploit the core competencies of Crocs.

    SUMMARY

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    THANK YOU

    any question?

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    THANK YOU

    any question?

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    CROCS Rapid GrowthIn 2002 , Lyndon Hanson, Scott Seamans & George Boedecker Found Canadian Foam Clog Shoes. In 2003 CROCS sold its first shoesIn 2007 :

    Revenues $ 142 millions (Q1) 3 times 2006 (Q1)

    Gross Profit (% of Sales 59.4%) exhibit 3 Expected Revenue $ 670 millions $ 680 millions Industry Comparisons; Decker Outdoor, Nike, Timberland (exhibit 4)

    Highest Gross Profit Margin 56,5% Lowest Inventory Turn Over Extremely Highest Growth

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    Purchase of Foam Designs to have sole control over

    Croslite resin Started company owned manufactures in Mexico

    and Italy Arrangement with Bosnian company Integration of inhouse compounding in Canada,

    China and Mexico Consistency in molding machinery to facilitate

    interchangeability

    QUALITY MANAGEMENT &

    CONTROL WITH HIGH GROWTH

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    GLOBAL CONSIDERATIONS Off shored equipment to rapidly meet

    demand

    Online inventory module and planning system to meet requirement for each market

    Reduced paying higher tariffs by shifting

    production to

    countries

    who

    can

    export

    the

    product duty free.

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    PERFORMANCE ANALYSES & MEASUREMENT SYSTE

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    CUSTOMER EXPECTATION