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CRM Analysis January 2011
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ER Regional Support Team in Central America South.
Dulce Acosta [[email protected]]
Reynaldo Palacios [[email protected]] Gonzalo Calleriza [[email protected]]
Martín Gómez [[email protected]]
In this edition:
TOP Sellers in CAS
New Partnerships
New HI & KPIs
Some useful information
ANALYSIS
External Relations Report | Monthly edition January, 2011
Welcome ER people!
TOP Sellers
As part of the regional sales strategy, "everyone can sell" in this report are presented which have been important advances with regard to sales of products based on exchange or local products and also the NON exchange Products. External Relations Team invites everyone to join this strategy in greater depth and develop sales skills.
People who are leading by example. External Relations give to you the opportunity to develop your corporate potential. Join us!
Sunlyn Romero UTP
Regional COCAS Sponsorship
One learning partner
1 TN Ultinus Latinoamerica
Bennisse Glory TEC
Regional COCAS Sponsorship
Cristina Córdoba UTP
Regional COCAS Sponsorship
Reynaldo Palacios USMA
2 MT TNs con Glaxo Smith Kline
5 Re raised MT TNs with Cervecería Nacional
Natalia Bialobrzewska MC
5 DT TNs in Global Brigades
Leonardo Solano TEC
Regional COCAS Sponsorship
Ana Laura Álvarez USMA
5 MT TNs re raised with DELL
DELL is now National Account in PTY
Alejandro Reyna USMA
Recognition Cocktail Panama
Maylin Y. Gómez USMA
Recognition Cocktail Panama
Jose Walker USMA
Recognition Cocktail Panama
Silvia Jones MC
4 TNs Intensa
Recognition Cocktail Panama
1 Learning partner with EF
Dulce Acosta MC
3 TNs BAUER
Recognition Cocktail Panama
Regional COCAS Sponsorship
New Partnerships.
Education has first signed an agreement with AIESEC International, which all AIESECers receive a discount
when decide to take any language course. AIESEC in Panama are entering into a Media Partner
for the purpose of augmenting the relationship with both organizations.
NON EXCHANGE PRODUCTS
EXCHANGE PRODUCTS
During December 2010, MC sign a TN with Intensa, the service will running by LC UNA in Costa Rica.
Now, Global Brigades is TN Taker form LC USMA with 5 DT TNs.
BAUER Fundaciones now is a TN Taker, with 3 TT TNs. The delivery will be running by LC UTP.
QUALITY LEADERSHIP UNIVERSITY is now a partner of AIESEC in UTP as Learning Local partner. The trainings that given during the month of March will be about leadership development & soft skills, these trainings are equivalent to 3,000 USD per session.
EXTERNAL RELATIONS new Health Indicators & Key
Performance Indicators.
External Relations Exp. Score
Total Selling meetings in the Q 20 2
Calls and e-mails in the Q 50 1
Members in ER that are AM per LC 100% 2
All the companies that you are approaching are in CRM
system? YES2
Porcentage of companies with future communication 80% 2
Porcentaje of asigned companies that are partners 10% 1
Score 10
Health Indicators 2011.
Indicators are variables that measure quantitatively or qualitatively to provide guidance regarding the sustainability of the entities in AIESEC. We use them to monitor the health of local operations and enabling a good guide for better implementation. Remember HI is not a GOAL, is about how you operations are sustainable.
EXP. Means “expected” and is the number that MC expects from a HIGH HEALTHLY OPERATIONS.
Score is the rate of how important is that Health Indicator for the healthy operations.
Who should fill this information?.
This survey is send every Q by the MC, your LCP will provide you the tool, then the LCVPER is responsible for fill it up.
You can find the information from Statistics module
of CRM.
Key Performance Inicators 2011.
This is a part of the BSC, and is orientated to measure the level of performance of a process, focusing on the "how" and indicating how good the processes, so as to achieve the goal are. These KPIs are setting in the planning tool; all of them should have a challenging GOAL. This are the KPIs related to External Relations:.
KPIs Total number of organizations that have partnership in LC´s
New TN takers raised
Number of learning partners
Number of supporters
Number of activities in which the supporters are participating
Number of total Annual Partnerships that you sing in the Q
Who should fill this information?.
This survey is send every Q by the MC, your LCP will provide you the tool, then the LCVPER is responsible for fill it up.
You just need to compare the planned
numbers vs the reality.
Some useful information.
LC Assigned Company
MC 202
UTP 173
UCR 122
USMA 108
TEC 80
ULA 72
Number of Assigned Comapanies in CRMWhat is about assigned companies?.
It to give the responsibility to manage one account to the Account Managers, in this case you can see the global number of accounts.
Why keep updated the CRM?.
Is a must to do it the area in order to keep your own accounts. There is a tracker specialized on check if this accounts are updated.
STATUS OF EGYPT AND INFORMATION MANAGEMENT
Since past few days the situation in Egypt has not been the best specifically in the cities of Cairo, Suez and Alexandria. The picture is not positive and although we have communicated with people
who are living in this country sharing his time and gave us positive parts from their point of view, as an organization we must ensure full protection and security.
Importantly, we are monitoring this situation in a safe, even with the release of AIESEC in Egypt about
the situation published in recent days. However we must be responsible with how we are each a member communicating the crisis in Egypt, as social networks through the issue can be distorted if we
do not give treatment to be. MC kindly ask to CAS members avoid comments on social networks that may be suitable for
misunderstanding.
Thank
you!
Let us improve with this monthly
report! If you have any comment, input or doubt, please write to: [email protected] Next report FEB 2011.
