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CRM Customer Portal Security

An Overview of Network Architecture Options

It is often vital for applications to be able to secure the data passed to and from an internal server. With CRM

Customer Portal, you can use several technologies to create a secure channel. This paper establishes the architecture

options available and points to detailed technical information.

CRM Customer portal is an enterprise web application developed in the DotNetNuke

framework which is built on a Microsoft ASP.NET platform and connects to your internal

CRM system using exclusively Web Services.

CRM Customer Portal can be installed outside you internal network in a web server and

the connection to the internal database is secured by a firewall.

The complete CRM system can be viewed as a distributed application and, as such, the

level of security it provides is the same as the level of security each of the different

layers can sustain.

The portal has been tested to prevent any breaches that could be exploited and the

website security is guaranteed due to a server-side analysis of the transmitted

information to avoid malicious intent.

DotNetNuke secures your personal information from unauthorized access, use or

disclosure. DotNetNuke secures the personally identifiable information you provide on

computer servers in a controlled, secure environment, protected from unauthorized

access, use or disclosure. When personal information is transmitted to other Web sites,

it is protected through the use of encryption, such as the Secure Socket Layer (SSL)

protocol.

Related Information

http://www.actuasoftware.com

Internet Information

Services

Securing Web Sites and

Applications

Deployment Guide for the

Security Configuration

Wizard

Security Guidance Center

for IIS

ASP.NET

Security Whitepapers

Installation and Setup

Whitepapers

SQL Server Whitepapers

General Whitepapers

DotNetNuke

Managing Security,

Membership, and Roles

Hardening DotNetNuke

Installations

Code Access Security

Community Forums

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Actua Software 111 N Market Street, 6th Floor Suite 670 San Jose, CA 95113 USA

The above web application is hosted on your internal or external IIS web server, in either case the secure isolation of

content is guaranteed by providing an independent environment targeted to hosting content for users who do not have

general access to your corporate network.

The possibility of hardening servers for specific server roles allows to focuses on securing server -to-servercommunication. The Web Server connection to the internal CRM system was tailored for a unique touch-point to the

corporate network environment, so it can be easily secured by software-based or hardware-based firewall with or

without encryption.

By putting IIS and Firewall security configurations in place, companies can avoid the inherent security risks associated

with this technology. Web administrators should carefully examine the deployment and configuration options to

prevent the transmission of inappropriate content that violates corporate policy. Collaboration security is extremely

valuable to maintaining network performance and user productivity; therefore, CRM Customer Portal should not be

overlooked in any security strategy.

CRM Customer Portal

Actua Software CRM Customer Portal is an integrated, adaptable portal solution that enables you and your

company to rise to the next level in your customers relations. CRM Customer Portal was built on top of

DotNetNuke open-source project started by Microsoft, which means technology with higher customization

features and with a complete set of available skins and modules for all of your needs. And because it is designed

for Microsoft Dynamics CRM, it easily works with the systems your company already has implemented. By

automating and streamlining customer relations in the internet channel, CRM Customer Portal brings together

people, processes and technologies, increasing the productivity and effectiveness of your business, and helping

you drive business success.

For more information about CRM Customer Portal, go to: www.actuasoftware.com

For More InformationFor more information about Actua Software products and services, call the Actua Software Sales Information Center at

(408) 351-3300. In Europe, call the Actua Software European Information Centre at +351 22-9419379. To access

information using the World Wide Web, go to:

www.actuasoftware.com

For more information about Microsoft products and services, go to:www.microsoft.com

For more information about DotNetNuke project, go to:www.dotnetnuke.com

2007 Actua Software. All r ights reserved. This case study is for informatio nal purposes onl y. ACTU A SOFTWAR E MAKES NO WARR ANTIE S,

EXPRESS OR IMPLIED, IN THIS SUMMAR Y.

Actua Software and CRM Customer Portal are either registered trademarks or trademarks of Actua Software in the United States and/or other

countries. All other trademarks are property of their respective owners.

http://www.actuasoftware.com/http://www.actuasoftware.com/http://www.microsoft.com/http://www.microsoft.com/http://www.microsoft.com/http://www.dotnetnuke.com/http://www.dotnetnuke.com/http://www.dotnetnuke.com/http://www.dotnetnuke.com/http://www.microsoft.com/http://www.actuasoftware.com/