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Bridging the FM gap in high performance building management
Critical Engineering Facilities Management
Our knowledge of critical facilities provide the professional confidence required by most clients and facilities management teams, an effective solution, one which saves on costs. Critical sites need resilience engineers who understand detail beyond the fabric, experts who can pre-empt change and implement solutions.
The table below demonstrates Hurley Palmer Flatt’s service capabilite across the range of site catergories, compared with traditional facilities management delivery.
The experts in critical engineering providing cost effective resilience at your mission critical sites. The peace of mind of having the industry’s best resilience engineers working in partnership with Facilities Managers.
At Hurley Palmer Flatt we have a high level understanding of Client and Facility Manager’s property goals and with over forty year of expertise behind us designing future solutions, we have a proven history of delivering critical engineering that ensure client’s facilities are brought to life, and once these are operational they stay operational.
Hurley Palmer Flatt Critical Engineering Facilities
Management oversight
Service delivery oversight
Critical planning and
change management
Vendor management
Budget management
Hurley Palmer Flatt service offer for mission critical sites
“A partnership between client, the facilities team and our mission critical specialists, allowing the client to focus on property strategies knowing his business is protected from site failure.”
Our solution
“Our service offer is simple, we seamlessly migrate our expertise and knowledge in mission critical sites and support the ongoing functionality and resilience of the site.”
Hurley Palmer Flatt brings a unique prespective to the management of clients with mission critical sites and their FM providers, wherever they may be around the globe.
We fully appreciate key assets need protecting without the risk of failure.
Hurley Palmer Flatt Facilities manager
Sites Sites
Cat 1 Cat 2 Cat 3 Cat 1 Cat 2 Cat 3
Management oversight ü Op Op Op ü ü
Critical planning and change management ü Op Op Op Op Op
Service delivery ü Op Op ü ü ü
Vendor management ü Op Op Op ü
Budget management ü Op Op ü
KEY ü: Deliverable Op: Optional Blank: FM Contractor
Cat 1: Data centres | Trading floors | Corporate headquarters
Cat 2: Regional offices | Front of house offices | Call centres
Cat 3: Back of house
Trusted advisors: engineering high performance buildings
Protecting your assetWe can help you maximise the resilience of your asset, providing you visible value by implementing specific management and service strategies that you can quantify.
We provide a full suite of management services so you can rest assured we have the resources, know how and capability to deliver exactly what you require.
Service DeliveryDocument Control
Building Integity testing
Turn Key Design Solutions
Completion Management
Imbedded first line Management
Pro-active site advise
Statutory Inspection and testing
PPM & Reactive repairs
Help desk
Cleaning / Waste Management
Reception / meeting room Management
Mail Room /Photocopying
Space planning
Car Parking
Pest control
Budget ManagementIndependent Supply chain Advice
Mission Critical cost Models
Life Cycle Planning
Vendor ManagementContract Administation
Vendor Benchmarking
Design and Maintenance Complience
KVD and KPI stewardship
hurleyplamerflatt
Optional
FM contractor
Management OversightVirtual OversightBIM Stewardship
Thermal Modelling /virual Data Hallsv
Load and resilience monitoring
‘Watchdog’ – system overview
Physical OversightOperational Risk Reviews
Standards and Procedures (Engineering)
Accreditation Stewardship (LEED / BREEAM)
Enviromental Management
Sustainable implementation plans
Business continuity planning /Disaster recovey
Fire & OSH management
Security / Access Control
Critical Planning and Change ManagementSite Evaluations
Lease Negoiations
Consolidation and Relocation studies
Plant repalcement strategies
Soft landings
We are very proud to deploy what we believe to be the very best management team. Not only do we have highly skilled people, we have developed ‘Specialists’ who have niche knowledge of sector specific critical environments. Our originality allows us to add real value and to achieving the very best service in the industry. As trusted advisors we can actively collaborate with clients and devise fine-tuned turnkey solutions, supporting businesses in many differ ways. Working with you, we can strive to make client and FM teams more effective and generate savings, transferable to shareholders funds.
Paul Roche BEng (Hons) CEng MIET Head of Facilities
Paul Roche leads Hurley Palmer Flatt’s
facilities capabilities for the group. Paul is
an acknowledged expert in engineering
management, specialising in providing strategic
advice and management for major property
projects and for blue chip clients.
David Fox Director, UK MIET
David Fox, Director with Hurley Palmer Flatt,
is a member of the Sales Board and heads
the development of our CAD and software
platforms. He maintains a hands on approach
to major projects and is actively involved in
developing concepts and strategy with our
clients and their stakeholders.
Brian Brett BEng (Hons), MIET Director, UK
Systems and tools
Project controlThe Project control software product is a system developed by ourselves using standard Windows applications (ensuring the client avoids unnecessary costs for licencing fees), which sits on a designated server allowing access by your project teams within the building or via remote access over the web.
Each gateway on the process is a hyperlink to a predetermined template for project documentation, (set up by our people), so that as well as driving the projects, the system also acts as a depository for all project information. Hyperlinks at each gateway lead to each project document.
The setting up of the system, is fairy straight forward once we have a defined project methodology/process. The creation if the bespoke software, creation of the templates that sits behind each gateway, loading the software system on the designated server (provided by the client) can be undertaken in approximately six weeks.
We would also ensure that the access protocols are working as well as the system as a whole and train a designated number of users in the system to ensure that it is working as anticipated.
The Project control software product is a system developed by ourselves using standard Windows applications (ensuring the client avoids unnecessary costs for licencing fees), which sits on a designated server allowing access by your project teams within the building or via remote access over the web.
BIM strategyWe pride ourselves on fully appreciating the client’s objectives. From day one our BIM Manager will employ a six step BIM strategy, starting with a full appraisal briefing session to understand what our clients goals really are. Each milestone is manageable and our BIM Technicians will ensure a seamless stepped approach to building implementation. Once the project goes live, we provide visibility through our monitoring and feedback to ensure that our client’s aspirations are fully met for the lifecycle of the facility.
Senior critical engineering solutions team
“Our undivided attention and responsiveness will be evident whatever challenge or task.”
To enable us to deliver service and technical excellence and seamlessly integrate with client systems, we deploy a range of industry standard software under our ‘high performance’ platform, which includes a fully structured Facilities Management solution that features contract management capability.
[email protected]: +44 (0)20 7429 3333
[email protected] tel: +44 (0)20 7429 3333
[email protected] tel: +44 (0)20 8763 5900
Brian has worked in the building services
industry for over 20 years, with extensive
experience in critical engineering. He also has
experience in the commercial office, hotels and
leisure and process engineering sectors of the
industry.
London City
Broken Wharf House
2 Broken Wharf
London EC4V 3DT
United Kingdom
t: +44 (0)20 7429 3333
Manchester
Hannans I Hurley Palmer Flatt
Beta House
Alphagate Drive
Manchester Road, Denton
M34 3SH
t: +44 (0)161 337 220
Singapore
545 Orchard Road
#13-06
Singapore 238882
t: +65 6736 7394
Purley
NWS House
1E High Street
Purley, Surrey
CR8 2AF
United Kingdom
t: +44 (0)20 8763 5900
Dubai
EMC/ Alfa Building
EIB 5, Office 210
Dubai Knowledge Village
Dubai, UAE
PO BOX 503210
t: +971 4 551 5745
Sydney
Level 11
50 Pitt Street
Sydney NSW 2000
Australia
t: +61 (0)2 9112 9900
Glasgow
204 West George Street
Glasgow G2 2PQ
United Kingdom
t: +44 (0)141 465 1440
Mumbai
L2, 294 CST Rd
Off Bandra-Kurla Complex
Kalina, Santacruz (E)
Mumbai 400098
India
t: 022 - 67078669
New York
RDA I Hurley Palmer Flatt
19 West 44th Street
New York
NY 10036
USA
t: +44 20 7429 3360
We are committed to
supporting our clients
worldwide. Our network of offices arm us with the scope and knowledge to manage local compliance, procurement and cultural differences. Through these relationships, we enforce the highest international standards to guarantee quality.
BUILDING SERVICES ENGINEERING
ENERGY AND SUSTAINABILITY
BUILDING STRUCTURES AND CIVIL ENGINEERING
IT, SECURITY AND TECHNOLOGY
CRITICAL ENGINEERING FM
www.hurleypalmerflatt.com
