JOB DESCRIPTION – HR Assistant/PA to CEO

Reporting to: Chief Executive OfficerDuration: 12 month contract from start of employment Hours: 21 hours per week (split over a minimum of 3 days)Salary: £18,500 - £21,000 (pro-rata) per annum, dependent on qualifications and

experienceLocation: The jobholder will be based at the Stevenage & St Albans office, with

occasional travel to the other offices (Hertford and Welwyn Garden City)

DEADLINE FOR APPLICATIONS: Friday 26th January 2018INTERVIEWS TO TAKE PLACE: Thursday 8th February 2018

We are Mind in Mid Herts, a leading mental health charity based in Hertfordshire, affiliated to National Mind; with centres in St Albans, Stevenage, Hertford and Welwyn Garden City. We are working to reduce the stigma of mental health diagnosis and we support people with mental health conditions to create a pathway to recovery. We are innovative in creating services to improve wellbeing and to prevent the development of mental health issues. Through education and support we aim to improve people's awareness of how to be proactive in looking after their health and wellbeing. We won’t give up until everyone experiencing a mental health problem gets support and respect.

Mind in Mid Herts (MiMH) is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment and harassment on the grounds of all the ‘protected characteristics’ as identified by the Equality Act 2010. It is MiMH's intention that this job description is a guide to the major areas and duties for which the jobholder is accountable. However, services will change and the jobholder’s obligations might vary and develop, so the job description should be seen as a guide and not as a permanent, definitive and exhaustive statement.

An excellent opportunity has arisen for an experienced administrator/PA to become part of the Mind in Mid Herts team based in Hertfordshire. Working closely with the CEO and the Trustee’s this role will assist with the overall smooth running of the Charity. This is a new role and therefore this is a great opportunity for the right person to be creative and identify opportunities where this person can really make a difference.

AccountabilityThe post holder will be line-managed by the Chief Executive Officer but will manage their own workload, prioritising tasks and working on their own initiative.

Benefits 25 days paid holiday per year, April 1st-March 31st (pro rata for part time staff) Statutory bank and public holidays, A contributory pension scheme 2 additional days’ leave – Birthday Leave and Wellbeing Day, An Eye-Care scheme, Staff Training and Development Peer Support.

Roles & Responsibilities

First point of contact for any HR questions relating to recruitment & selection, HR policies, employee personnel files and references.

Coordinating the recruitment process from advertising to organising interviews, reference requests, DBS checks and coordinating induction plans

Responsible for maintaining all the employee personnel files Review, maintain and update the Staff Handbook Scheduling internal and external meetings Researching and booking external events e.g. Yearly Annual General Meeting Writing and distributing team communications Planning & organisation of monthly management meetings Taking minutes for the Trustees (evening) meetings & any additional ad hoc administration

that they may require (please note these meetings take place a quarterly basis, with some daytime sub groups).

Working on projects within MiMH for example Q & A standards Covering St Albans reception 1 day per week (Friday) Office management – including setting up new starters, ordering replacement kit and

stationary. Coordinating team training sessions with both internal and external providers for staff and volunteers.

Any other additional administration requirements identified by the CEO

Key Requirements Excellent planning and organisational skills  Experience of working in a busy environment preferably within the nonprofit sector Good working knowledge of relevant functional systems such as MS Office, PowerPoint,

Excel Excellent written and verbal communication skills Highly numerate Must enjoy working as part of a busy team and is happy to support other members of the

team when needed. Act as a positive role model showing professional and caring attitudes and behaviour towards

other team members, partners, service users and carers Work within the MiMH Quality Standards, ensuring compliance across the organisation whilst

maintaining and representing the organisation’s ethos and values. Maintain a high level of confidentiality, discretion, sensitivity and a neutral position within the

organisation.

CRITERIA Essential Desirable

QualificationsDegree level qualification (preferably in Business, Psychology and/or HR or similar)

CIPD qualifications or NVQ/SVQ in HR or equivalent

Clean driving license and use of car

Experience

Ability to prioritise and manage own workload, manage projects, and be self-motivated

Creative and flexible approach to working with individuals

Ability to develop good relationships with staff and volunteers

An empathetic nature, the ability to remain neutral and the ability to maintain a high level of confidentiality

Ability to work with people with tact and diplomacy

Ability to work as part of a multi-disciplinary team

IT literate (Word, Outlook, spreadsheets, internet and email)

Experience working in a mental health environment, or with people with mental health needs, both 1-1 and in groups

Ability to deal with stressful and difficult situations in a calm manner

A can-do attitude

Confident and effective communicator with excellent verbal, written and telephone skills

Ability to work accurately, under pressure, paying attention to detail

A flexible attitude with a willingness to learn

Ability to work flexible hours

Additional Requirements

Adhering to MiMH’s Human Resources policies and procedures as outlined in the Staff Handbook.

Understanding the need for confidentiality when dealing with both internal and external information.

Flexibility to work outside and/or in excess of standard hours when necessary to achieve required objectives.

An understanding of MiMH’s services and the impact that poor service has on its service users and reputation.

Commitment to adhering to Health and Safety guidelines for safe working. Adhering to legislative requirements. To work in line with the aims and objectives of Mind in Mid Herts. 8 week notice period

Benefits

All full-time employees have an entitlement of 25 days paid holiday per year (April 1st - March 31st). Statutory bank and public holidays are in addition to standard holiday entitlement. Part-time employees' holiday’s entitlement is pro-rata.

There is a contributory pension scheme.

Signed by Manager on behalf of Mind in Mid Herts Dated

Signed by the Employee Dated