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CREW NRG II MEETING Presentation of Research Findings – Bus Transport Sector 27 th June 2014 Golden Bridge Hotel Lusaka Robert Mtonga, MSc Sector Expert Strategy Foresight Consult +260 96 (97 7) 6848 511 [email protected] trate o Consult It’s Strategy Foresight Consult…the Strategists!

CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

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Page 1: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

CREW NRG II MEETING

Presentation of Research Findings – Bus Transport Sector27th June 2014Golden Bridge HotelLusaka

Robert Mtonga, MScSector Expert

Strategy Foresight Consult+260 96 (97 7) 6848 511

[email protected]∫ trate∫o ConsultIt’s Strategy Foresight Consult…the Strategists!

Page 2: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Intra-Town – Lusaka

Page 3: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Town Centre – Chelstone

Page 4: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Demographics

Target Respondents Type of Interaction Respondents

Estimated Population 263,828 (2010 Census)

Sample Size - Consumers

137

Females Perception Survey 70

Males Perception Survey 67

Sample Size - Producers

Perception Survey 15

Page 5: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Town Centre – Makeni

Page 6: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Demographics

Target Respondents Type of Respondents

Respondents

Estimated Population 278,693 (2010 Census)

Sample Size - Consumers

138

Females 71

Males 67

Sample Size - Producers

15

Page 7: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Preliminary Results

Page 8: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Transport Liberalisation Policy

1.Most consumer use buses on these routes for work purposes;

2.Increase in the number of buses over the past five years;

3.Supply of buses was reliable; and

4.Some consumers preferred other modes of transport.

Page 9: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Road Traffic Regulations

1. Consumers felt there was no price competition as the fares were fixed;

2. Removal of consumer subsidy on fuel in 2013 increased the bus fares;

3. Consumers bemoaned lack of scheduled buses;

4. Consumers were of the opinion that bus fares were too high for the quality of service being provided; and

5. Consumers felt enhanced road traffic enforcement was promoting safety even though they questioned the comfort of the buses and driver behaviour.

Page 10: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Infrastructure

1.Consumers were generally satisfied with the current bus station (bus stop) infrastructure.

Page 11: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Inter-Town – Lusaka

Page 12: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Lusaka – Chipata

Page 13: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Demographics

Target Respondents Type of Interaction Respondents

Estimated Population for Eastern Province 1,592,661 (2010 Census)

Sample Size - Consumers

135

Females Perception Survey 69

Males Perception Survey 66

Sample Size - Producers

Perception Survey 5

Page 14: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Lusaka – Kitwe

Page 15: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Demographics

Target Respondents Type of Respondents

Respondents

Estimated Population for Copperbelt Province 1,972,317 (2010 Census)

Sample Size - Consumers

137

Females 70

Males 67

Sample Size - Producers

9

Page 16: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Preliminary Results

Page 17: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Transport Liberalisation Policy

1.Consumer held the opinion that government policy had made it possible for a wide range of choice, quality and time of travel for buses;

2.Consumers felt competition was not just on price but included schedule of service and level of luxury.

Page 18: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Road Traffic Regulations

1. Consumers paid fares according to type of service on offer;

2. Removal of consumer subsidy on fuel in 2013 increased the bus fares;

3. Consumers had a choice of scheduled bus services;

4. Consumers obtained tickets for the services; and

5. Consumers felt enhanced road traffic enforcement was promoting safety even though they questioned the comfort of the buses and driver behaviour.

Page 19: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Infrastructure

1.Consumers were generally satisfied with improvements in time travelled due to improvements in road infrastructure; and

2.There was concern though on safety due to over-speeding.

Page 20: CREW NRG II MEETING. Intra-Town – Lusaka Town Centre – Chelstone

Conclusion

Focus will now be placed on complete data analysis and results will be disseminated in due course.

End