Creativity,theConnectedEconomy&Offenders- BriefreportonNationalTrainingPilot-

PictoraUnitedKingdom

July,2017

2

Index

1. Introduction Page3

2. Nationaltrainingpilots Page4

2.1ImplementationFramework Page4

2.2MonitoringandEvaluation Page16

2.3EvaluationResults Page18

3. ConclusionsandRecommendations Page27

Appendix1–evaluationtools Page28

"The European Commission support for the production of this publication does not constitute an endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein."

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1. Introduction

TheprojectCreativity,theConnectedEconomyandOffenders–CCEO,fundedbyErasmus+(2015-2017),bringstogetheragroupofEuropeanpartnersworkinginthecriminaljusticesystem-Pictora,LTD(UK)-coordinator;AssociaçãoHumanidades(PT),PanevezioCorrectionHouse(LT)andRIA-ResocializacijasunIntegracijasAsociacija(LV),thatarepassionateaboutexploringnewapproachestosupportoffendersin

resettlementandtoreducethelikelihoodofreoffending,inputtingaspecialskillsettotheproject1.

CCEOaimstodevelop,testandmainstreamacrosstheEU,innovativenewlearningmethodologies,approaches,tools/materialstosupportoffenders/ex-offenders/individualsatriskofoffendingusecreativitytoaccesstheConnectedEconomy.

Trainingmethodologies/materials/toolsdevelopedbythepartnershiparetestedwithoffenders/ex-offenders/peopleatriskofoffendingunderNationalTrainingPilotsacrossallpartnercountriesinordertoevaluatetheirquality,adequacyandefficacyandalsocollectimprovementfeedbackamongparticipants.

ThepurposeofthisreportistopresenttheresultsofTrainingPilotsrunintheUKbyPictora,inJuly/August2016andFebruary/March2017.

PreparedbyPictoraevaluationmemberstaff,responsiblefordatacollection,processingandanalysis,thereportincludesabriefoverviewontrainingpilotsimplementationframework–contextandparticipantsprofile;trainingprogrammereferencebasisandadaptation;trainingpilotsevaluationmodel-toolsandmethodologiesandmainevaluationresults,followedbyconcludingnotesandrecommendations.

1Pictoraisaninnovative'notforprofit'SocialEnterprise,bringingthetherapeuticvalueofoffenderarttogetherwiththepracticalcreativityofentrepreneurshipandbusinessenterpriseskills,inordertosupportoffendersinprison,"ThroughtheGate",andbackintosociety.Pictoraisreducingreoffendingbyengagementinartsandentrepreneurshipthroughsocialenterprise.AssociaçãoHumanidadesisaprivate,nonforprofitorganisationaimedatsocialinclusionofdisadvantagedgroups,mainlyyoungstersandchildren.Developsanintegratedapproachtosocialproblemsbasedoninnovativeandflexiblemethodologiesthatpromoteempowermentofagentsandlearningfacilitiesandresourcesthatsupporteducationalandsocioculturalactivitiescontributingtothepromotionofqualityoflife,equalityofopportunitiesandequitybetweenindividualsandterritories.ThePanevezysCorrectionHouseistheonlyofLithuania’s11penalinstitutionsenforcingcustodialsentencesimposedonfemaleoffenders.Atpresent,anaverageof300inmatesservetheirtermhere,includingwomenraisingtheirchildrenundertheageofthreeyearsintheMothersandbabiesunit.Educationalopportunitiesandsocialrehabilitationprogrammesarebeingprovidedintheinstitutioninordertohelpinmatestobetterprepareforlifeafterrelease.ResocializationandIntegrationAssociation(RIA)isaChristianfellowshiporganisationdealingwithex-offendersthroughitscommunitycentres.RIAisanumbrellaorganisationforfiveindependentcharityorganisationswhichprovidesupportforpeopleincrisissituation,mainlyex-offenders,formerinmates,personssufferingfromvariousaddictions(alcohol,drugs,gambling),homelesspersonsandanyotherkindofmarginalizedindividualswhomcannotadoptintoregularsociallife.RIAthroughitsmemberorganisationsprovideseverydaysupporttothesepersonsandbyvarioustools,tohelpthemreintegratebackintosociallifeandlabourmarket.CurrentlyaltogethertheRIAmemberorganisationsprovideeverydaysupporttoapproximately150–200personsperday,givingthemovernightaccommodationpossibilities,foodandtrainingopportunities.Alltheseactivitiesarepurelyfinancedbydonationsandindividualprojects.

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2. NationalTrainingPilotsPictoraran2pilotprojectsinHMPTheMountPrison.

2.1. ImplementationframeworkBothpilotswereruninHMPTheMountPrison,whichisaCategoryCTrainingprisonbuiltontheoutskirtsofBovingdonvillage,Hertfordshire.

Followingalargenewbuildproject,theprisonnowhasapopulationofover1000prisoners.Itisahybridtrainingandresettlementprison,cateringforanumberofprisonersinthelastsixmonthsoftheirsentencewhoareresidentsofHertfordshireandsurroundingareas.

NationalPilots

Where When Forhowlong

Withwhom

1 HMPTheMount

11th,25thJuly20168th,15th,22nd,August201620thSeptember2016

6days@2.15hrsasession=13hrs30mins

13learners1trainer

2 HMPTheMount

25thJanuary20171st,8th,15th,22nd,February20171stMarch2017

6days@3hrsasession=18hrs

10learners1trainer

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Learners’features

Forbothpilots,theprogrammewasadvertisedontheprisonwingsbywayofA4postersandprisonersappliedtoparticipateinthepilots.Oneachoccasionprisonerparticipationhadtobeacceptedbytheprisonactivitiesteamandhadtofitintotheprisonregime.

EachpilotincludedamixofprisonersincludingLifers,IPP’s(prisonersheldindefinitelyas‘imprisonmentforpublicprotection’)andthoseonbothshortandlong-termsentences.SomeprisonerswereneartheirreleasedateorneartomovingtoaCatDOpenPrison,othersstillhadseveralyearstocompleteinprison.

Academicallybothpilotgroupswerediversewithsomeprisonersbeingnon-traditionallearnerswithpoorliteracylevelsandotherbeingveryacademicallycompetent.

Agewisethegroupsvariedformearly20’stolate50’s.Ethnicallythegroupswerealsodiversewithlearnersborninarangeofcountriesincluding,UK,Singapore,Pakistan,India,Nigeria,Albania,BrazilandSweden.

Trainers’skills/experience

BothnationaltrainingpilotswererunbythetrainingdirectorofPictora,whoisqualifiedwithaCertificateofEducation,NVQAssessorawardsD32/D33,MastersDegreeinBusinessAdministrationandisapart-timeuniversitylecturerinentrepreneurshipandinnovation.

Thetrainerhasworkedwithdisadvantagedgroupssince1995anddeliveredprisontrainingsince2002in17prisonsacrosstheUK.

• CCEOtrainingprogrammeaccordingtotrainersdeliveryplandesignedforeachtrainingunit–EX:AHtrainingunits

Programmetrainingunits

SessionAim LearningOutcomes Time(hours)Expected Differentiated

ConnectedEconomy(UNITEDKINGDOM)

Introductiontoprogramme:InitialcoursepaperworkIntroductiontotheconceptofcreativity:Whatdowemeanbythewordcreativity?IssuesthatcreativitymayraisefortheindividualIntroductiontotheconceptofaconnectedeconomy:Howtheindustrialageischangingtoaconnectedeconomy;IssuesthattheconnectedeconomycreatesfortheindividualAwarenessofhowthingsareconnected:Becomingmoreawareofwhatwesee/whatmaymean;Howcolourcanbeusedtoimproveconnections

-Curiosity�-Awarenessofconnectionsinthemodernworld�-Awarenessonthetoolsofsubliminalcommunication�-Awarenessofhowthroughconnectionawarenessnewconnections,salescanbeachieved�-Useofconnectionstoincreasesocialcapital�-Personalempowerment�-Teamworking

-Criticalthinking-Interactivediscussion-Teamwork�-Personalreflection

2,5h

SocialMedia&PositiveConnections(PORTUGAL)

Awarenessonsocialmediaopportunitiestoestablishpositiveconnectionsforpersonal,socialandprofessionaldevelopment

-KnowledgeofICTtoolsroleineverydaycontextstopromotemotivatingandengaginginteractionthatbenefitseveryone-Knowledgeonthemaintoolstoexchangeinformation,communicateandparticipateincollaborativenetworksviaInternet-Knowledgeontheadvantagesofsafeuse/usingconfidentlyandcriticallyInformationandCommunicationTechnologies(ICT)/SocialMediaforwork,leisureandcommunication-KnowledgeontheimpactofSocialMediaintheconnectedeconomy/society

AcriticalandreflectiveattitudetowardsavailableinformationIdentifyingtherightICTtoolandusingitforone’sowngoalsSelf-controlandresponsibleuseoftheinteractivemediaAninterestinengagingincommunitiesandnetworksforcultural,socialand/orprofessionalpurposesCuriosity,opennesstochange

2,5h

IgnitingCreativity(LITHUANIA)

Toencourageindividualstoexpandtheirmindandexploretheircreativity;Tohelpindividualsbuild

-Participantshavetheircreativethinkingfiredup�-Participantsarebetterpreparedtoconjuretheircreativeideastosolvetheirproblems�

-Self-reflection�-Teamworking�-Creativethinkingtechniques-Curiosity

2,5h

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confidenceintheirabilitiesandtochallengetheir“learnedhelplessness”.

-Participantsdeveloptheircreativethinkingskills:abilitytogeneratenewideas,analyseproblemsituationsindependently,usevariouscreativethinkingtechniques,searchfortheinformation,analyseandassessitcritically,andinteractandcooperatewithinagroup/team

BlockstoCreativity(PORTUGAL)

Awarenessoncreativityblocks:�-Discoverblockstocreativity�-Challengeattitudesandperceptionsaroundcreativity-Self-awareness

-Understandtheimportanceofattitudes,perceptionsandmythsaroundcreativity��-Identifyblockstocreativity��-Identifyenvironmental/cultural/perceptual/emotionalblockstocreativity-Understandandidentifydifferencesbetweencreativityanddishonesty-ChallengingBlockstocreativity

-Self-reflection��-Self-knowledge��-Increaseawarenessontheimportanceofcommunication�Teamworking

2,5h

CreativityLab(LITHUANIA)

Toencouragegroupmemberstosharetheircreativeorbusinessproblems/challengeswiththegroup;Toengagethegroupincreativeproblemsolvingthroughdiscussionandpracticalexercises;Toworkoutpotentialsolutionstoproblems/challengesraised

-Participantsincreasetheirabilitiestogenerateideas�-Participantsknowhowtoovercomeobstaclestocreativethinkingandproblemsolving�-Participantsincreasetheircapacitytodevelopsolutions�-Participantsrealisethebenefitsofnetworkingfordevelopingpotentialsolutions

-Critical/reflectiveattitudetowardsavailableinformation-Teamworking��-Curiosity,opennesstochange��-Awarenessofnetworkingfordevelopingpotentialsolutions

2.5

LearningtoShare&Trust(LATVIA)

Introductiontoprogramme,toolandconceptsofcreativityandconnectedeconomy:�Whatdowemeanbythewordcreativity,itforms?;Promotingmutualtrust,self-learning,openness,;Discovering

-Understandhowcreativityislinkedtogamecuriosityandimprovesproblemsolvingskills�-Identifiedhoworganisationsmakesubliminalconnectionsthroughthemgame-Identifyandunderstandhowdifferenttypepeoplescanbeusedtoconveydifferingmessagesandconnections�-Coachingprinciplesinthisgame,itsimpactontheresults

-Curiosity�-Gamefulfillingactivity,canprovidebenefitstoemotionallife-Awarenessinformationofconnectionsinourworld-Awarenessonthetoolsofsubliminalcommunication-Awarenessofhowthroughconnectionawarenessnew�connections,salescanbeachieved-Useofconnectionstoincreasesocialcapital-PersonalempowermentintheGame

2.5

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creativepotential,discoveringtalents,abilities;Developingcommunicationskills,cooperationwithothers,empathy,self-developmentCooperationwith�othersthattheconnectedeconomycreatesfortheindividual;Awarenessofhowthingsareconnected�Becomingmoreawareofwhatweseeandwhatitmaymean;Tofacilitatetheidentificationofexistingknowledgeandintheacquisitionofnewknowledge�Howdiscoveringtalentscanbeusedtoimproveconnections,peoplewhousuallyarenotwithhighsenseofresponsibility

-Learningpyramid(learningbydoing)-Groupworkmethods

Negotiation(UNITEDKINGDOM)

IntroductiontoNegotiation:Whyisnegotiationimportant?;Positiveconnectionsthroughpositivenegotiationskills�Approachesfornegotiation:Understandingconflict;Practicalapproachestonegotiation;Positivenegotiationbehaviours;Negativenegotiationbehaviours;DealingwithdifficultsituationsPractice,reflectandlearn:Overcominginhibitionin

-Understandhowpositivenegotiationcancreatepositiveconnections-Understandconflict:positionalbargaining��-Develop4practicalapproachestonegotiation��-Recognisepositivebehavioursusedbynegotiators-Recognisenegativebehavioursinnegotiation��-Understandhowtodealwithdifficultnegotiationsituations-Overcomeinhibitioninnegotiating��-Recognisetheimpactofemotionsandfeelingsinnegotiation

-Curiosity�-Awarenessofconnectionsinthemodernworld-Awarenessonthetoolsofsubliminalcommunication-Awarenessofhowthroughconnectionawarenessnewconnections,salescanbeachieved�-Useofconnectionstoincreasesocialcapital�-Personalempowerment�-Teamworking

2.5

9

negotiating;Reflectionapproaches

WhoamI?Whatismypassion?(LATVIA)

Arttherapyandclayeffectthatcreativitymayraisefortheindividual;Theclayisusefulmaterialforthosewhofinditdifficulttoexpressinwordsownfeelings,emotionsandthoughts;Theclayisperfectmaterialtoabsorbstrongemotions,includingaggression;Promotingmutualtrust,self-learning,openness;Discoveringcreativepotential,discoveringtalents,abilities;Developingcommunicationskills,cooperationwithothers,empathy,self-developmentCooperationwithothersthattheconnectedeconomycreatesfortheindividual;�Awarenessofhowthingsareconnected;�Becomingmoreawareofwhatweseeandwhatitmaymean

-Understandtheimportanceofcreativityinitsbroadestsenseinthemodernworld��-Understandhowcreativityislinkedtocuriosityandimprovesproblemsolvingskills-IdentifyhoworganisationsmakesubliminalconnectionsthroughthemLogos��-Identifyandunderstandhowdifferenttypefontscanbeusedtoconveydifferingmessagesandconnections-Identifyinghisactivitieswithclay,itisimportanttounderstand,thateverypersonisfreefromtheverybeginning,evenbeinglockedbehindthebars��-Inclayworktomaketheintentioncometrue,yourheartmustbeclean.Itneedstobecleanedfrommalevolence,greediness,haughtiness,jealousy,resentmentandcondemnation.

-Curiosity��-Funandfulfillingactivity,canprovidebenefitstoemotionallife��-Awarenessofconnectionsinthemodernworld-Awarenessonthetoolsofsubliminalcommunication-Awarenessofhowthroughconnectionawarenessnewconnections,salescanbeachieved��-Useofconnectionstoincreasesocialcapital��-Personalempowerment��-Claylikewaterandsandhasanaturalappeal.Clayiswonderful

2.5

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• Programmeadaptationtocontext/learnersThetwoNationalPilotsrunbyPictorainHMPTheMountwithadultmaleprisoners,didn’tincludeallthetrainingunitspreviouslypresentedandneitheralltheproposeddynamics/exercisesinthetrainingunits,dueto:

• TheuseofmaterialsrequiredforthetrainingunitnotsuitableforuseinaUKprison,duetosecurityimplications• Thetrainingmaterialsnotsuitedforanadultmalegroup.• Twotrainingtoolswheredeliveredinasharedsessiontomeetbettertheneedsofprisoners

• Nationaltrainingpilot:mainfeatureofCCEOtoolstestsrunintheUnitedKingdom

BothNationalPilotsruninHMPTheMount(2016and2017)followedthesameformat,withthe2017pilothavinganadditional45minutesfordeliveryasaresultofprisonregimechanges.

FirstPilotgroupinHMPTheMount

Trainingunits Sessionaim* Mainactivitiesdeveloped* Duration(h) Participants(nr)Learners Trainers

ConnectedEconomy Introductiontotheconceptofcreativityandconnectedeconomy;awarenessofhowthingsareconnected,exploringdifferentmeaningsandsharedperceptionstoimproveconnections

Completionofparticipantquestionnaire(WheelofLife);applicationform.

Introductiontotheprogramme.Interactivesessionusingallmaterialsinthetrainingtoolworkbook.

Prisonersstartedtodeveloptheirskillat“seeingthingsinadifferentlight”andunderstandinghowtheyareinfluencedbyconnections.Theseconnectionscanbevisual,typefontorcolour.

Trainingunitevaluationquestionnaire.

2h15 12 1

SocialMedia&PositiveConnections Awarenessonsocialmediaopportunitiestoestablishpositiveconnectionsforpersonal,socialandprofessionaldevelopment

ICTimpactonmodernsociety.Groupdebatearoundtheimportanceofcommunicationthroughsocialnetworks.Groupdiscussionquestions:Whattypesofsocialnetworkingsites/socialmediaarethere?Whattheyarefor?Howdotheywork?Whoisusingit?Andyou,youuseit?Withwhatgoals?Answersgivenbyyoungpeoplewrittenonstagepaperandlaterdebated.QUIZ-Ingeneral,theanswerswereidentical.

Trainingunitevaluationquestionnaire.

Globalevaluationverypositive,withmanyprisonerslearningthattheydidnotknowasmuchastheythoughtaboutsocialmediaanditsvalueinbusiness

2h15 9 1

IgnitingCreativity Encouragementofindividualsto Thetrainerusedarangeofactivitiesfromthetrainingtool.

2h15

9 1

12

expandtheirmindandexploretheircreativity;supportindividualsbuildconfidenceintheirabilitiesandchallenge“learnedhelplessness”

Excellentinteractionwasachievedincludingtheexercisesharingadrawingspace.Trainingunitevaluationquestionnaire.

CreativityLab

Encouragementofgroupmemberstosharetheircreativeorbusinessproblems/challengeswiththegroup;engagementofthegroupincreativeproblemsolvinganddevelopmentofpotentialsolutionstoproblems/challenges

AnextremelypositivesessionwithprisonersexploringsomeoftheirgroupsownbusinessideasForseveralprisonersitwasanopportunitytolearnfromothersexpertiseandcreativity.Trainingunitevaluationquestionnaire.

2h15 8 1

LearningtoShare&TrustBlockstoCreativity

Promotionofmutualtrust,self-learning,openness;discoveryofcreativepotential,exploringtalents,abilities,self-development;identificationofexistingknowledgeandacquisitionofnewknowledge;developmentofcommunicationskills,empathy,responsibilityandcooperationwithothersDiscoveryofblockstocreativity,challengeofattitudesandperceptionsaroundcreativity,self-awareness

Thissessioncontained2tools.LearningtoShareandTrustwasrunasaboardgamewithadice,Coveringthefollowingtopicareas,whichwereconsideredmostappropriatewiththegroupofprisoners:Creativity;Emotions;Responsibility;Relationship.Duringthesession,prisonersopenedupandsometimeswereextremelyhonestwiththeircommentsBlockstocreativitywastheweakerofthetwosessions,andkeptshort,mainlyastheprisonerswerealreadyshowinghighlevelsofcreativity.Trainingunitevaluationquestionnaire.

1h4530mins

10 1

Negotiation

AnintroductiontoNegotiation,developingnegotiationskillsandbehaviours.Allowinglearnerstheopportunitytoreflectontheirnegotiationbehavioursinthepastandhowthesecanbeimprovedinthefuturetosupporttheirresettlementandbusinessideas.

Aninteractivesessionusingallthetoolsprovidedinthetrainingtoolmodule.Prisonerspickeduponsomekeymistakesandissuestheyhadencounteredinthepast.Trainingunitevaluationquestionnaire.FinalWheeloflifeevaluationEndofprogrammequestionaire

2h15 7 1

*Descriptionoftrainingsessionaimandactivitiesdeveloped

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SecondPilotgroupinHMPTheMount

Trainingunits Sessionaim* Mainactivitiesdeveloped* Duration(h) Participants(nr)Learners Trainers

ConnectedEconomy Introductiontotheconceptofcreativityandconnectedeconomy;awarenessofhowthingsareconnected,exploringdifferentmeaningsandsharedperceptionstoimproveconnections

Completionofparticipantquestionnaire(WheelofLife);applicationform.

Introductiontotheprogramme.Interactivesessionusingallmaterialsinthetrainingtoolworkbook.

Prisonersstartedtodeveloptheirskillat“seeingthingsinadifferentlight”andunderstandinghowtheyareinfluencedbyconnections.Theseconnectionscanbevisual,typefontorcolour.

Thesameimpactasperpilot1

Trainingunitevaluationquestionnaire.

3hr 9 11observer

SocialMedia&PositiveConnections Awarenessonsocialmediaopportunitiestoestablishpositiveconnectionsforpersonal,socialandprofessionaldevelopment

ICTimpactonmodernsociety.Groupdebatearoundtheimportanceofcommunicationthroughsocialnetworks.Groupdiscussionquestions:Whattypesofsocialnetworkingsites/socialmediaarethere?Whattheyarefor?Howdotheywork?Whoisusingit?Andyou,youuseit?Withwhatgoals?Answersgivenbyyoungpeoplewrittenonstagepaperandlaterdebated.QUIZ-Ingeneral,theanswerswereidentical.

Trainingunitevaluationquestionnaire.

Globalevaluationverypositive,withmanyprisonerslearningthattheydidnotknowasmuchastheythoughtaboutsocialmedia

3hr 8 11Observer

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anditsvalueinbusiness.

Aninteractivesessionthatopenedprisonereyestothepotentialofusingsocialmediatodeveloptheirbusinessideas.

IgnitingCreativity

Encouragementofindividualstoexpandtheirmindandexploretheircreativity;supportindividualsbuildconfidenceintheirabilitiesandchallenge“learnedhelplessness”

Thetrainerusedarangeofactivitiesfromthetrainingtool.Excellentinteractionwasachievedincludingtheexercisesharingadrawingspace.Trainingunitevaluationquestionnaire.

3hr 7 1

CreativityLab

Encouragementofgroupmemberstosharetheircreativeorbusinessproblems/challengeswiththegroup;engagementofthegroupincreativeproblemsolvinganddevelopmentofpotentialsolutionstoproblems/challenges

Asperpilot1thiswasanextremelypositivesessionwithprisonersexploringsomeoftheirgroupsownbusinessideasForseveralprisonersitwasanopportunitytolearnfromothersexpertiseandcreativity.Followingthissessionseveralprisonersaskedfor1:1mentoringsupporttodeveloptheirbusinessideasfurther.Trainingunitevaluationquestionnaire.

3h 7 1

LearningtoShare&TrustBlockstoCreativity

Promotionofmutualtrust,self-learning,openness;discoveryofcreativepotential,exploringtalents,abilities,self-development;identificationofexistingknowledgeandacquisitionofnewknowledge;developmentofcommunicationskills,empathy,responsibilityandcooperationwithothersDiscoveryofblockstocreativity,challengeofattitudesand

Thissessioncontained2tools.LearningtoShareandTrustwasrunasaboardgamewithadice,Coveringthefollowingtopicareas,whichwereconsideredmostappropriatewiththegroupofprisoners:Creativity;Emotions;Responsibility;Relationship.Duringthesession,prisonersopenedupandsometimeswereextremelyhonestwiththeircommentsAsperpilot1theLearningtoShareandTrusthelpedthegrouptoopenupandcreatedattimessomeinterestingdiscussionaroundtheirthoughtsandfeelings.

2h30mins

6 2

15

perceptionsaroundcreativity,self-awareness

Blockstocreativitywasagaintheweakerofthetwosessions,andkeptshort,mainlyastheprisonerswerealreadyshowinghighlevelsofcreativity.Trainingunitevaluationquestionnaire.

Negotiation

AnintroductiontoNegotiation,developingnegotiationskillsandbehaviours.Allowinglearnerstheopportunitytoreflectontheirnegotiationbehavioursinthepastandhowthesecanbeimprovedinthefuturetosupporttheirresettlementandbusinessideas.

Asperpilot1thiswasaninteractivesessionusingallthetoolsprovidedinthetrainingtoolmodule.Prisonerspickeduponsomekeymistakesandissuestheyhadencounteredinthepast.Trainingunitevaluationquestionnaire.FinalWheeloflifeevaluationEndofprogrammequestionnaire

3h 10 1

*Descriptionoftrainingsessionaimandactivitiesdeveloped

2.2. Monitoring&Evaluation

• Trainingpilotsevaluationmodel-mainfeaturesofevaluationtoolsandmethodologies

CCEO training pilots run by Pictorawere evaluated by both trainers/ facilitators and trainees/

prisoner learners, includingquantitativeandqualitativefeedbackontrainingunits/programme

quality,adequacyandimpact.

Briefsummaryonfacilitatorsandlearner’sevaluationfocus-dimensions,indicatorsandquestions

Evaluationdimensions FocusofEvaluationModel

TRAINERSassessmentfocusedon LEARNERSassessmentfocusedonOrganisation Groupssize

SessionsdurationSessionsdurationSessionsstructure

Trainer(s)/facilitators

TrainersperformanceCommunicationclearnessDoubts/questionsfeedback

Trainees/learners Learnersmotivationforthetheme(s)Learnersactiveparticipation

Tools&Methodologies TrainingmethodologiesandtoolsTrainingcontents

EngagingmaterialGroupinteractionDepthofthinking

Trainingunits/programmeoverallquality

Sessionglobalquality OverallsessionassessmentOveralltrainingprogrammeassessmentIdentificationofmostusefulissues/themesanddynamics/exercises

Improvements Trainingunitsimprovements

TrainingunitsimprovementsTrainingprogrammeimprovements

Learningimpact Lifeskillsdevelopmentinprojectkeyareas

Differenttoolswereusedinspecifictimingsforcollectingquantitativeandqualitativefeedback

amongtrainingpilotsparticipants,accordingtospecificevaluationobjectives:

1) Training units/ programme quality and adequacy were assessed through evaluationquestionnaires filled in by the trainer and learners after concluding training sessions(TrainingSessionEvaluationQuestionnaire–TRAINER)andtrainingprogramme(CCEO–TrainingsessionEvaluationQuestionnaireLEARNER)inordertocollectspecificfeedbackonorganisational issues, participants performance, tools and methodologies, training unitglobalassessmentandimprovements;

2) Trainingprogramme impacton learners skills developmentwasassessed throughCCEOWheelofLifequestionnairefilledinbylearnersinthebeginningandendoftheprogramme

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BriefsummaryonPictora’strainingpilots’evaluationactivities

Who? What? How? When? Feedback?

Trainer(s)/Facilitators

Trainingunits

TrainingsessionEvaluationQuestionnaire-FACILITATOR

Endoftrainingunit

Quantitative&qualitativeassessments

12questionnaires

Trainees/Learners

TrainingsessionEvaluationQuestionnaire-LEARNER

48questionnaires

Trainingprogramme

TrainingProgrammeEvaluationQuestionnaire

EndoftrainingSessions

55questionnaires

Skillsdevelopment/learningimpact

WheelofLifeskillsself-assessment

Beginningoftheprogramme

Quantitativeassessment

14questionnaires

Endoftheprogramme

12questionnaires

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2.3. Evaluationresults

2.3.1. HMPTheMount–Prisonpilots1and2

Aswehaveseenpreviously,evaluationtoolshavetwomainspecificfocuses:1)trainingunits/programmequalityandadequacyassessmentand2)learningimpactassessment/learnersskillsdevelopment.

• Trainingunits/programmequalityandadequacy

Thestudysampleontrainingunitsandprogrammequalityandadequacyincludesfeedbackfromallparticipants–facilitatorsandlearners-witharesponserateof100%.

- Trainersassessment

ThetrainerthatranthepilotsinHMPTheMountdidanevaluationformforeachtrainingsession,makingatotalof6evaluationquestionnairesforeachpilot=12questionnaires(N=12,responserate100%).

Quantitativeevaluationresultsfromfacilitators’assessment,basedonanevaluationscalefrom1–lowestscoreupto5–highestscore,showtheglobalhighqualityofthetrainingprogramme.

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Graphic1–HMPTheMounttrainingpilots(2)globalevaluationbyfacilitators

EvaluationScale:1-lowestscoreto5–highestscore

Trainerpresentedhighsatisfactionlevelswithtrainingmodules,bockstocreativitybeingtheexceptiontotherule.

Graphic2-Facilitatorssatisfactionlevel–organization,learners,toolsandmethodologiesandglobalquality

EvaluationScale:1-lowestscoreto5–highestscore

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Followingtrainingpilotsobjectivesanddespiteevaluationpositiveresults,facilitatorsleftsomecluesonfutureimprovementfocusedontrainingcontents/methodologiesadequacytotarget-groups:

Trainerssuggestionsontrainingprogramme/moduleimprovements

Session1 ConnectedEconomy Thistrainingtoolworkswellwiththelearnershavingtheworkbooktotakeaway.Moreexamplesofdifferingtypefontscouldbeaddedtogetherwithmoreexamplesofmessageshiddeninlogos.

Session2 SocialMedia&PositiveConnections

Thistrainingtoolwouldbenefitfromalearnerworkbookthatlearnerscantakeawayattheendofthesession.

Session3 IgnitingCreativity

Sessionworkswellwithadultmalegroup.

Session4 CreativityLab

Workswellwithprisoners

Session5 LearningtoShare&TrustBlockstoCreativity

LearningtoShareandTrustworkswellasadicebasedgameandquestionsneedtobeeditedaccordingtothelearnergroup.

Session6 Negotiation

Supportmaterialsgiventolearnersneedtobeslightlylessacademic.

Learners’assessment

Learnersfilledinananonymousevaluationquestionnaireaftereachoftheoftrainingsessions.Notalllearnersparticipatedinalltrainingsessionsduetoprisonregimeissues.

Atotalof102evaluationquestionnaireswerecollected(N=102,responserate–100%)

Globalaverageresultshighlighttrainers’performance,contentdeliveredandthemethodologyofdelivery,resources,placeofdeliveryandoverallorganisation.

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Theprisoner(learner)feedbackfollowsasimilarpatternwithbothpilotgroupsinHMPTheMount,withhighlevelsofsatisfactionontheprogrammeanditscontents.

Theonlynegativeis‘theplacewheretheactivityisdelivered’,whichisunderstandableconsideringthatthelearnersareinprison!

Prisonerswereaskedtogivetheirqualativefeedbackoneachsessionandtheircommentsaresummarisedbelow:

Session Positivecomments ImprovementsConnectedEconomy

• Averyinterestingfirstsession• Afantasticsessionthatwasvery

interesting

• Wouldhelptohaveadesktowriteon

SocialMedia&PositiveConnections

• Verygood,Ireallyenjoyedeverythingonit.Greatinformationandcourse

• Lotsoffunbutbackedupwithrelevantinfoandrealstatistics

• Anotherexcellentandhighlyinformativesession

• Havingsessionsclosertogether

IgnitingCreativity

• Perfect• Excellentsessioninwhich

creativitywasunleashed• Lovedthesession;informative,

interestinganddefinitelycreative.

• Needtoprobedatewhenideasarecreated

• Onlydownsideisthatthesessiondidn’tlastallday

• Veryinterestingbutitwasalittlerandom;toomuchcontentwithoutaclearpurpose

CreativityLab

• Veryhappy,openedmymindtoopeningacompany

• Itwasaverygoodinteractivesession

• Allgood,butveryshort,onlyonceaweek

•

LearningtoShare&TrustBlockstoCreativity

• Anotherexcellentsession• Reallymakesyoulookatbeing

creativeandthinkingoutsidethebox

• Useofasmartboard

Negotiation

• Outstandingcoursethatwasinformative,interestinganddeliveredinanamazingway

• Sometimesalackofconnectivitybetweenmodules

• Onlydownsideisthatitisover!

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Prisonerswerealsoaskedtocompleteanendofcoursereflection,thefeedbackofwhichissummarisedbelow:

Threelearningoutcomesforyou?

• Starttothinkbeyondthebox• Learnmoreoncreativity• Thinkandabsorbexercise’sset-inclass• Widerunderstanding• Therearenoconstraintswhenbeingcreative• Motivation• Creativethinking• Thinkingoutsidethebox• Thoughtsaboutownskills• Sharingideasopenly• Respectofideasfromothers• Betrueandoptimistic• Importanceofcreativity• Importanceofthinkingthingsthrough• Importanceofteamwork• Importanceofnetworking• Positivity–Ifyouthinkyoucan–youcan• Abilitytolookatmycreativeprocesses• Ignitemypassionforcreativity• Openingmymind• Usingsocialmedia• Trustingothers• Howtheworldisaconnectedeconomy• Helpmetobemoreconfidentaboutthefuture• Understandproblemsolving• Makingabusinessidea• Beingawareofnegotiationtechnics• Helpedmetospeakandshareexperiences• Discussionofnetworks• Touseandknowsomewebsites/resources

Doyouthinkacourselikethisisofbenefittootherindividualsinprison?94%Verymuchso6%Yes0%Definitelynot

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Whathasbeenforyouakeyhighlightinthecourse?

• Thoroughlyenjoyedthegroupexercisesespeciallysession4• Thegroupdiscussions• Socialmediaandgroupdiscussions• Powerofsocialmediaasamarketingtool• Goodinteractionbetweenteammembersandteacher• Provingmyself-confidenceisjustified• Allofit:Highlyinformativeanddeliveredwithpassion• Theuseofsocialmedia• Theuseofbusinessideasandlookingatthemformvariouspoints• Howdifficultsituationscansparkawholecreativeside• Understandingthebiggerpictureandhowotherpeopleperceivethings• Problemsolving• The5whysandahowtool• Thefactthatyoucanusesocialmediawhichisfreetoconnectandadvancebusiness

Whatcouldbeimproved?

• Moretime.Wholedayinsteadofhalfday• Morestudents,longercourses• Refreshments• Moretime• Sharperendingofthecourseasaclearconclusionofwherecreativityandconnectivityleavesusdoingforward• Lesstimesbetweensessionimprovescontinuity• Nothing• Smartboard• MoredetailaboutUKinternetinsteadofworldwide• Talkmoreofsuccessfulideasandpeople,highlightingtheimportanceofperserverance.• Moredays,morecourses• Accesstotheinternet

Howcouldacourselikethissparkmorecreativityinaprison?

• Itwoulddefinitelyencourageprisonerstothink‘beyondthebox’• Motivatethemtodosomething• Helpsdeveloppeople’screativityskillsandhelpdecidewheretogoonrelease• Spreaditusingexamples• Justbebeingthere• Improvesprisoner’sconfidenceinlifepostprison• Bylookingatcreativeprocessingandencouraginglearnerstobecreative• Elicitingprisonerpotentialandperpetuatingit• Moreofthesetypesofcourse• Caninspireprisonerstoengagewithabusinessideaandusetimepurposefully• Makesyouthink,useyouhead,putyourbusinessventureintopractice• Byinspiringindividualsinpositiveways.Pointingoutthatrigidthinkingandnegativityhasanoppositeandbouncing

backfromafallcanbefunandlifechangingifyoumakeit• Manypeopleinprisonhavelowesteem.Acourselikethismakesthembelieveinthemselvesmore• Makingitacoursethatprisonersshoulddotoopentheireyestothinkingoutsidethebox,whichwouldhelpreduce

re-offending

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Doyouthinkacourselikethiswillhelponresettlement?71%Verymuchso29%Yes0%Definitelynot

Anyothercomments?

• Verywellpresentedandthecoursecontentswereexcellent• Veryenjoyableandpleasantcourse• Reallyenjoyedthecourse• Keepreviewingandimproving• Greatcourse,wellpresentedandveryuseful• Fantasticcourse• Goodcourse,goodtutor• Iwouldliketoseethiscourseextendedtomoreclasses• Idothinkthisisaverygoodcourse.Ihadmyeyesopenedtohowimportantsocialmediaistobusinessandhowyou

canusesocialmediatomoveforwardinlife

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2.3.2. Learningimpact/learner’sskillsdevelopment

Trainingpilotevaluationwasalsofocusedonefficacyassessment,aimingtomeasuretheimpactoftheprogrammeonlearner’sskillsdevelopment.

Learnerswereaskedtofillinself-evaluationtool-wheeloflifequestionnaire–forskillsquantitativeassessment(intensityscalefrom1to10)inthebeginningandendofthetrainingpilot,allowingsubsequentmeasurementofdistancetravelledalongthelearningpath.

Theprogrammewasdesignedtomeettheneedsoftheprisonregimeandthereforeeachsessionwasdeliveredasastand-alonesession.Notalllearnerswere,duetotheprisonregime,abletoattendallsessions,thereforethefollowinganalysisisbasedononlythoselearnerswhocompletedeverysession.

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3. Conclusions&Recommendations

ThisreportisaimedtocaptureandexploretheevaluationdatacollectedduringthetwotrainingpilotsatHMPTheMountintheUK.

Participatinginthetrainingpilotswereadiversegroupofprisoners,somewithgoodliteracyskillsbutforothersliteracywasabigissue.Participantculturalandnationalitybackgroundwerealsoveryvaried.

WhatthisNationalTrainingReporthighlightsisthattheCCEOprogramme(toolsandlearningmaterials)canengageanddeveloplearnerswithdifferingbackgroundsandeducationallevels.

IntheUKitwouldbeadvantageousifthisprogrammecouldbeformalisedwithanationallyrecognisedqualificationorawardfromanationalawardingbody.Thiswouldalsoactasamotivatorforprisonersandcouldlinkseamlesslytoemployabilityrouteways.

Havingignitedthecreativityofaprisonerandcreatedainterestarea(apassion),thenextstepsshouldbetolinkthistoathroughthegatementoringprovision,whichcouldbethestartofdevelopingmorefullytheprisonerssocialcapital.

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AppendixI-Evaluationtools

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CANDIDATE QUESTIONNAIRE

• These questions are meant to be as open-ended as possible • These questions use as simple language as possible • These questions relate to only one issue at a time • These questions ask for a subjective response, which means there are no right or wrong answers

Name: ______________________________ Group: _______________ Date: ________________________ Answer each question on a scale of 1-10 (1 being the least and 10 being the most)

1. I consider myself creative

1 2 3 4 5 6 7 8 9 10 ..................................................................................................................................................................

2. I always consider what impact my actions

1 2 3 4 5 6 7 8 9 10 .................................................................................................................................................................

3. I encourage others to think creatively

1 2 3 4 5 6 7 8 9 10 ..................................................................................................................................................................

4. I have problems sharing my ideas

1 2 3 4 5 6 7 8 9 10 ..................................................................................................................................................................

5. I find trust difficult

1 2 3 4 5 6 7 8 9 10 ..................................................................................................................................................................

6. How important is it to you to be on the Creativity in the Connected Economy Programme?

1 2 3 4 5 6 7 8 9 10 ..................................................................................................................................................................

7. How motivated do you feel about achieving things in your life? 1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

8. How happy are you with your employment prospects at the moment? 1 2 3 4 5 6 7 8 9 10

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..................................................................................................................................................................

9. How confident are you about preparing for a job interview? 1 2 3 4 5 6 7 8 9 10

.................................................................................................................................................................

10. How well do you feel you know your strengths? 1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

11. How much do you feel you have achieved in life so far?

1 2 3 4 5 6 7 8 9 10 .................................................................................................................................................................

12. I consider that I hold back on presenting my ideas

1 2 3 4 5 6 7 8 9 10 ................................................................................................................................................................

13. I understand how to use social media to network 1 2 3 4 5 6 7 8 9 10

.................................................................................................................................................................

14. How much are you influenced by others, doing things that you really do not want to do? 1 2 3 4 5 6 7 8 9 10

.................................................................................................................................................................

15. How clear are you about what you want to do next? 1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

16. I have found my work passion in life 1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

17. How happy are you about working with other people? 1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

18. How much do you think that having a criminal record affects your employment prospects? 1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

19. How confident are you about your future?

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1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

20. I am a good networker 1 2 3 4 5 6 7 8 9 10

.................................................................................................................................................................. 21. I am good at problem solving

1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

22. I am a curious person 1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

23. I like making things 1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

24. I understand what the connected economy is 1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

25. Do you consider creative skills important in gaining employment? 1 2 3 4 5 6 7 8 9 10

..................................................................................................................................................................

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Dear participant:

Please complete this questionnaire which will be evaluated by Insider Access.

Gender of the participant:¨ Male¨ Female

Project: Creativity and the Connected Economy

Trainers: Robert Morrall,

Activity: Session 5

Date: 22nd February 2017

Please evaluate the following aspects: Very bad Bad Good Very

good

Do not

know, do not

answer

1. Trainers implementing the activity were sufficiently qualified for the proper development of the activity.

2. Trainers has been attentive to the needs of participants.

3. Trainers has shown a correct and polite treatment.

4.1 The contents covered were appropriate.

4.2 The methodology used was adequate.

4.3 The topics of the activity were useful.

5.1. Resources and materials used were appropriate.

5.2 The place where the activity was delivered was adequate.

5.3 The organisation of the activity has been adequate.

6. Overall level of quality offered by our organisation.

Explain all that answers that you consider necessary and make any suggestions and proposals for improvement to help us provide higher quality activities (continue on the other side of the sheet if necessary):

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Thinking about the course:

1. Three learning outcomes for you •

…………………………………………………………………………………………………………..

• …………………………………………………………………………………………………………..

• …………………………………………………………………………………………………………..

2. Order the sessions in terms of interest to you, (you can equal score sessions). Use a rating of 1 to 6.

Session 1: Creativity and the connected economy

Session 2: Social Media

Session 3: Igniting creativity

Session 4: Creativity tool kit

Session 5: Trust and Sharing / Creativity Lab

Session 6: Negotiation and putting it all together

3. Do you think a course like this is of benefit to other individuals in prison?

Definitely not Yes Very much so

4. What has been for you a key highlight in the course?

5. What could be improved?

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6. How could a course like this spark more creativity in a prison.

7. Do you think a course like this will help on resettlement.

Definitely not Yes Very much so

8. Any other comments?

Thank you for you participation in the course.

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Artcourtesyofwww.pictora.org