DUBAI

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An Intensive 5 - Day Seminar On

www.euromatech.com

Creativity, Critical Thinking &Problem Solving for Professionals and Managers

04 - 08 September 2016

(Certificate No:1007049195)

ISO 9001:2008 Certified

(Certificate No: 1078694951)

ISO 29990

ISO 29990:2010 Certified

Advanced Creativity, Critical Thinking &Problem Solving for Professionals and Managers

Middle East Office : Telephone : +971 4 4571 800 | Fax : +971 4 4571 801 | e-mail: dubai@euromatech.com | www.euromatech.com

www.euromatech.com

EuroMaTech, as an Endorsed Education Provider (EEPTM), is approved by IIBA® to offer Business Analysis training programmes in alignment with the BABOK® V2.0Participants attending this training session are entitled to receive:IIBA® 25 Professional Development Hours for initial certification, orIIBA®25 Continuing Development Units for recertification.

INTRODUCTION

Thequalityofyourresultsisbasedonthequalityofyourdecisions.Your best decisions are built on a sharp and focused ability toanalysesituations,peopleandprobabilities.This interactive trainingprogrammewilldeveloptheseskillsandmore.

Highlysuccessfulorganisationsarerenownedfordevelopinginternalclimateswhere innovation and creative solutions thrive.This highlycreative,yetpracticalSeminarexploreswhatisinvolvedinestablishingsuchabusinessenvironment,andwilldemonstratetodelegateshowto develop innovative and creative solutions to real world businessproblemswhentheyreturntotheirworkplace.

The core learning experience centres around a series of practicalcase study exercises, which will be drawn on to illustrate the keyprinciplesinvolvedincriticalthinkingandinnovativeproblemsolving.Itwillalsoenablethedelegatestotesttheirknowledgeandexpertise.

Participantswilldevelopthefollowingcompetencies:

• Abilitytouseandwiderangeofproblemsolvingtools,techniquesandtrustedmethods–individuallyandwithinateam–tomakebetterdecisionsfaster

• Improvedskillsofcreativityandlateralthinking;developingtheseskillsinothers

• Learn the skills of critical thinking and how to build analyticalmodels

• Improvedproblem-solvinganddecisionmaking,plus theabilitytocommunicateyourthoughts,ideasandconclusions

WHO SHOULD ATTEND?This programme is designed specifically for those professionalsandmanagers from almost any area: HR, IT, Finance, Operations,MarketingandStrategicPlanning.Including:

• Technicalandfinancialprofessionalsmakingcomplexdecisions–eithershort,mediumorlong-term

• Supervisors and managers who wish to increase theireffectivenessinproblemanalysis,developingcreativesolutionsanddecisionmaking

• Senior managers seeking to improve their own and theirdepartment’sapproachtodecisionmakingandproblemsolvinginatimelymanner

PROGRAMME OBJECTIVES• Assesstheirownthinkingandcommunicatingstylepreferences

throughavarietyofprofilingandbenchmarkingtools

• Understand how to add value through critical thinking andinnovativeproblemsolving

• Appreciate the vital importance that communication and activelisteninghaveinbuildingasustainableenvironment,wheregreatdecisionsareconsistentlytaken

• Understand, at a detailed level, how to use a wide variety ofproblemsolvingtoolseffectively

• Developtheirabilitytothink“outsidethebox”• Have obtained the necessary skills to make better business

decisions• Recognisethedifferencebetweensolvingproblemsandfinding

solutions• Takeawayatoolkitofcreativetechniquestoenablethemtocope

withthechallengeswhichlieahead• Determinepragmaticmethodsforeffectivemanagementdecision

making• Appreciate the impact of personality on the decision making

process• Evaluateandapplyastructuredapproachtogeneratesolutions

toorganisationalissueswhenmakingdecisions• Assess personal and organisational decisionmaking creativity

andsetanagendaforprogression• Apply appropriate creative analysis techniques that generate

successfulsolutions

TRAINING METHODOLOGYThisprogrammewillinvolvetheuseofhighimpactvisualaids,casestudy exercises, reference manual, story-telling, examples of bestpracticeandappropriatevideo/DVDmaterial.Theuseof flip-charts,syndicate programmes and peer review sessions will encourage afullyparticipativeandenjoyableevent.

PROGRAMME SUMMARYHighlysuccessfulorganisationsarerenownedfordevelopinginternalclimateswhere innovation and creative solutions thrive.This highlycreative, yet practical programme explores what is involved inestablishing such a business environment, and will demonstrate todelegates how to develop innovative and creative solutions to realworldbusinessproblemswhentheyreturntotheirworkplace.

The core learning experience centres around a series of practicalcase study exercises, which will be drawn on to illustrate the keyprinciplesinvolvedincriticalthinkingandinnovativeproblemsolving.Itwillalsoenablethedelegatestotesttheirknowledgeandexpertise.

04 - 08 September 2016, Dubai Fees : US$ 4,500

PROGRAMME OUTLINE

U.K. Office : Telephone +44 151 709 7100 | Fax +44 151 709 7181 | e-mail: info@euromatech.com | www.euromatech.com

www.euromatech.com

Module 01DEFINING THE PROBLEM AND FUNDAMENTAL PRINCIPLES

• SystematicProblemDefinition(6BasicQuestions)• SystematicProblemDefinition(Grid)

Find Creative Solutions using creativity tools• Brainstorming• Reverse Brainstorming – Fish Bone Diagrams / Ishikawa/

CauseandEffectdiagrams• Imagineeringandvisualisation• MindMapping

Evaluate and select solutions – practical short cuts for quick decisions• Pro’sandCon’s• Forcefieldanalysis• Cost/BenefitAnalysis• Feasibility/CapabilityAnalysis

Module 02PROBLEM SOLVING – A SUMMARY OF ADVANCED TECHNIQUES

• OverviewofModelling• Settingsystemboundaries• EvaluatingPotentialActions• Decision-makingtools:• MultipleCriteriaAnalysis• 5Ws&1H• SWOT• Porter’sFiveForces• CDAM• Multivoting• Survey’s,focusgroupsandresearch-baseddata• Forcefieldanalysis• RealityChecksforPracticality• Casestudy:Managingachangesituation

Module 03Part 1: Developing critical and analytical thinking• Learninghowto learn–acriticalevaluationofourpreferred

styleoflearning• Definingthecreativeenvironment• Establishingtherightclimate• Creativeapproachesexplored• Practicalexamplesandexercises• OverviewofprincipalTools&Techniques

Part 2: Developing creative thinking• Thinkingoutsidethebox–left/rightbrainthinking• Reasonsforpoordecisions• Managingtherisk• Decisionmakingapplied• Reviewofmajorlearningpoints• Discussiononanyremainingbarriersandsolutions• Using problem solving strategies to plan for creative and

innovative

Module 04Part 1 – How to make better decisions faster• Influencingforsuccess–acriticalevaluationofourpreferred

styleofinfluencing• DevelopingaStakeholderAnalysis–PowerversusInfluence• OpportunitiesandChallengesasopposedtoproblems• Developinga“meetingsstrategy”tosolveproblemsandmake

decisions• Thestepsforeffectiveproblemsolvinganddecisionmaking–

usingseveraldifferentmodels• Practicalexamplesandexercises

Part 2: Communicating your ideas and decisions to your team• Planning the successful Team – a critical evaluation of our

preferredstyleofteamworking• Thedifferentcommunicationstylesandwhentouseeachone• Appreciating the diversity of others communications

preferences• Perceptionandcommunicatingwithothers• Changingyourresponsetostereotypicalperceptions• Developing a strategy for change – implementing critical

thinkingandproblemsolvingintherealworld• Casestudiesandpracticalexercises

Module 05FROM INTENTIONS TO ACTIONS

• Defining organisational conflict in terms of how this impactsourproblemsolvingculture

• Applyingtechniquestoresolveconflicts• DevelopingSMARTobjectives• Developing a comprehensive Personal Business Plan for

implementationover3,69and12monthsfromtoday• Givingandreceivingconstructivecriticalpeerfeedback

CASE STUDIESAnumberofcasestudiesandmanagementexerciseswillbeusedduringthiscourse.

Seminar Registration Details

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Disclaimer

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DocumentationHigh Quality material has been prepared by the Seminar Leader for distribution to delegates.In addition a special note pad to facilitate note taking will be provided.

CertificatesA Certificate of Completion will be issued to those who attend & successfully complete the programme.

Schedule07:30 – 08:30 Welcome08:30 – 10:15 First Session10:15 – 10:30 Coffee Break10:30 – 12:15 Second Session12:15 – 12:30 Coffee Break12:30 – 14:00 Third Session14:00 – 15:00 Lunch15:00 – 16:00 Open Session

FeesThe Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:

Hotel AccommodationEuroMaTech has negotiated special rates for a limited number of rooms in the hotel. Early registration will help to secure a room at the reduced rate.

Registration & PaymentPlease complete the registration form on this page & return it to us together with your cheque made payable to EuroMaTech.

For Further Information, Contact Your Nearest EuroMaTech Office:

U.K. Office109 Mount PleasantLiverpool L3 5TF, United KingdomTelephone +44 151 709 7100 Fax +44 151 709 7181e-mail: info@euromatech.com http://www.euromatech.com

Middle East OfficeP.O.Box 74693, Dubai, United Arab EmiratesTelephone : +971 4 4571 800 Fax : +971 4 4571 801e-mail: dubai@euromatech.com http://www.euromatech.com

EuroMaTech reserves the right to alter the content, location of the Seminar, or the identity of the speakers in case of events beyond our control.

Telephone: +971 4 4571800 to provisionally reserve your place.

Fax your completed registration form to: +971 4 4571801

E-mail to us : info@euromatech.com

Complete & return the booking form with cheque to:EuroMaTech P.O.Box 74693, Dubai - U.A.E.

Advanced Creativity, Critical Thinking &Problem Solving for Professionals and Managers

Complete & Mail or fax to EuroMaTech at the address given below

Cancellation PolicyRequest for seminar cancellation must be made in writing & received at EuroMaTech three weeks prior to the seminar date. A U.S.$250/- processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.

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US$ 4,500/ = per delegate

£ 04 - 08 September 2016, Dubai