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DUBAI
EuroMaTech is proud to be associated with the following accreditation bodies:
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc
An Intensive 5 - Day Seminar On
www.euromatech.com
Creativity, Critical Thinking &Problem Solving for Professionals and Managers
04 - 08 September 2016
(Certificate No:1007049195)
ISO 9001:2008 Certified
(Certificate No: 1078694951)
ISO 29990
ISO 29990:2010 Certified
Advanced Creativity, Critical Thinking &Problem Solving for Professionals and Managers
Middle East Office : Telephone : +971 4 4571 800 | Fax : +971 4 4571 801 | e-mail: [email protected] | www.euromatech.com
www.euromatech.com
EuroMaTech, as an Endorsed Education Provider (EEPTM), is approved by IIBA® to offer Business Analysis training programmes in alignment with the BABOK® V2.0Participants attending this training session are entitled to receive:IIBA® 25 Professional Development Hours for initial certification, orIIBA®25 Continuing Development Units for recertification.
INTRODUCTION
Thequalityofyourresultsisbasedonthequalityofyourdecisions.Your best decisions are built on a sharp and focused ability toanalysesituations,peopleandprobabilities.This interactive trainingprogrammewilldeveloptheseskillsandmore.
Highlysuccessfulorganisationsarerenownedfordevelopinginternalclimateswhere innovation and creative solutions thrive.This highlycreative,yetpracticalSeminarexploreswhatisinvolvedinestablishingsuchabusinessenvironment,andwilldemonstratetodelegateshowto develop innovative and creative solutions to real world businessproblemswhentheyreturntotheirworkplace.
The core learning experience centres around a series of practicalcase study exercises, which will be drawn on to illustrate the keyprinciplesinvolvedincriticalthinkingandinnovativeproblemsolving.Itwillalsoenablethedelegatestotesttheirknowledgeandexpertise.
Participantswilldevelopthefollowingcompetencies:
• Abilitytouseandwiderangeofproblemsolvingtools,techniquesandtrustedmethods–individuallyandwithinateam–tomakebetterdecisionsfaster
• Improvedskillsofcreativityandlateralthinking;developingtheseskillsinothers
• Learn the skills of critical thinking and how to build analyticalmodels
• Improvedproblem-solvinganddecisionmaking,plus theabilitytocommunicateyourthoughts,ideasandconclusions
WHO SHOULD ATTEND?This programme is designed specifically for those professionalsandmanagers from almost any area: HR, IT, Finance, Operations,MarketingandStrategicPlanning.Including:
• Technicalandfinancialprofessionalsmakingcomplexdecisions–eithershort,mediumorlong-term
• Supervisors and managers who wish to increase theireffectivenessinproblemanalysis,developingcreativesolutionsanddecisionmaking
• Senior managers seeking to improve their own and theirdepartment’sapproachtodecisionmakingandproblemsolvinginatimelymanner
PROGRAMME OBJECTIVES• Assesstheirownthinkingandcommunicatingstylepreferences
throughavarietyofprofilingandbenchmarkingtools
• Understand how to add value through critical thinking andinnovativeproblemsolving
• Appreciate the vital importance that communication and activelisteninghaveinbuildingasustainableenvironment,wheregreatdecisionsareconsistentlytaken
• Understand, at a detailed level, how to use a wide variety ofproblemsolvingtoolseffectively
• Developtheirabilitytothink“outsidethebox”• Have obtained the necessary skills to make better business
decisions• Recognisethedifferencebetweensolvingproblemsandfinding
solutions• Takeawayatoolkitofcreativetechniquestoenablethemtocope
withthechallengeswhichlieahead• Determinepragmaticmethodsforeffectivemanagementdecision
making• Appreciate the impact of personality on the decision making
process• Evaluateandapplyastructuredapproachtogeneratesolutions
toorganisationalissueswhenmakingdecisions• Assess personal and organisational decisionmaking creativity
andsetanagendaforprogression• Apply appropriate creative analysis techniques that generate
successfulsolutions
TRAINING METHODOLOGYThisprogrammewillinvolvetheuseofhighimpactvisualaids,casestudy exercises, reference manual, story-telling, examples of bestpracticeandappropriatevideo/DVDmaterial.Theuseof flip-charts,syndicate programmes and peer review sessions will encourage afullyparticipativeandenjoyableevent.
PROGRAMME SUMMARYHighlysuccessfulorganisationsarerenownedfordevelopinginternalclimateswhere innovation and creative solutions thrive.This highlycreative, yet practical programme explores what is involved inestablishing such a business environment, and will demonstrate todelegates how to develop innovative and creative solutions to realworldbusinessproblemswhentheyreturntotheirworkplace.
The core learning experience centres around a series of practicalcase study exercises, which will be drawn on to illustrate the keyprinciplesinvolvedincriticalthinkingandinnovativeproblemsolving.Itwillalsoenablethedelegatestotesttheirknowledgeandexpertise.
04 - 08 September 2016, Dubai Fees : US$ 4,500
PROGRAMME OUTLINE
U.K. Office : Telephone +44 151 709 7100 | Fax +44 151 709 7181 | e-mail: [email protected] | www.euromatech.com
www.euromatech.com
Module 01DEFINING THE PROBLEM AND FUNDAMENTAL PRINCIPLES
• SystematicProblemDefinition(6BasicQuestions)• SystematicProblemDefinition(Grid)
Find Creative Solutions using creativity tools• Brainstorming• Reverse Brainstorming – Fish Bone Diagrams / Ishikawa/
CauseandEffectdiagrams• Imagineeringandvisualisation• MindMapping
Evaluate and select solutions – practical short cuts for quick decisions• Pro’sandCon’s• Forcefieldanalysis• Cost/BenefitAnalysis• Feasibility/CapabilityAnalysis
Module 02PROBLEM SOLVING – A SUMMARY OF ADVANCED TECHNIQUES
• OverviewofModelling• Settingsystemboundaries• EvaluatingPotentialActions• Decision-makingtools:• MultipleCriteriaAnalysis• 5Ws&1H• SWOT• Porter’sFiveForces• CDAM• Multivoting• Survey’s,focusgroupsandresearch-baseddata• Forcefieldanalysis• RealityChecksforPracticality• Casestudy:Managingachangesituation
Module 03Part 1: Developing critical and analytical thinking• Learninghowto learn–acriticalevaluationofourpreferred
styleoflearning• Definingthecreativeenvironment• Establishingtherightclimate• Creativeapproachesexplored• Practicalexamplesandexercises• OverviewofprincipalTools&Techniques
Part 2: Developing creative thinking• Thinkingoutsidethebox–left/rightbrainthinking• Reasonsforpoordecisions• Managingtherisk• Decisionmakingapplied• Reviewofmajorlearningpoints• Discussiononanyremainingbarriersandsolutions• Using problem solving strategies to plan for creative and
innovative
Module 04Part 1 – How to make better decisions faster• Influencingforsuccess–acriticalevaluationofourpreferred
styleofinfluencing• DevelopingaStakeholderAnalysis–PowerversusInfluence• OpportunitiesandChallengesasopposedtoproblems• Developinga“meetingsstrategy”tosolveproblemsandmake
decisions• Thestepsforeffectiveproblemsolvinganddecisionmaking–
usingseveraldifferentmodels• Practicalexamplesandexercises
Part 2: Communicating your ideas and decisions to your team• Planning the successful Team – a critical evaluation of our
preferredstyleofteamworking• Thedifferentcommunicationstylesandwhentouseeachone• Appreciating the diversity of others communications
preferences• Perceptionandcommunicatingwithothers• Changingyourresponsetostereotypicalperceptions• Developing a strategy for change – implementing critical
thinkingandproblemsolvingintherealworld• Casestudiesandpracticalexercises
Module 05FROM INTENTIONS TO ACTIONS
• Defining organisational conflict in terms of how this impactsourproblemsolvingculture
• Applyingtechniquestoresolveconflicts• DevelopingSMARTobjectives• Developing a comprehensive Personal Business Plan for
implementationover3,69and12monthsfromtoday• Givingandreceivingconstructivecriticalpeerfeedback
CASE STUDIESAnumberofcasestudiesandmanagementexerciseswillbeusedduringthiscourse.
Seminar Registration Details
YOUR DETAILS
METHOD OF PAYMENT
SEMINAR DETAILS
EASY WAYS TO REGISTER
Disclaimer
Name (Mr/Ms): .........................................................................................................................................................................................................................Position: Organisation: .............................................................................................................................................................................................................Address: ....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................City / Country: ...........................................................................................................................................................................................................................Telephone / Fax: ........................................................................................................................................................................................................................
£ Please find enclosed a cheque made payable to EuroMaTech
£ Please invoice me
£ Please invoice my company as follows:
Contact name: ...........................................................................................................................................................................................................................
Company name: ........................................................................................................................................................................................................................
Address: ................................................................................................................................................................................................................................
DocumentationHigh Quality material has been prepared by the Seminar Leader for distribution to delegates.In addition a special note pad to facilitate note taking will be provided.
CertificatesA Certificate of Completion will be issued to those who attend & successfully complete the programme.
Schedule07:30 – 08:30 Welcome08:30 – 10:15 First Session10:15 – 10:30 Coffee Break10:30 – 12:15 Second Session12:15 – 12:30 Coffee Break12:30 – 14:00 Third Session14:00 – 15:00 Lunch15:00 – 16:00 Open Session
FeesThe Fee for the seminar, including instruction materials, documentation, lunch, coffee/tea breaks & snack is:
Hotel AccommodationEuroMaTech has negotiated special rates for a limited number of rooms in the hotel. Early registration will help to secure a room at the reduced rate.
Registration & PaymentPlease complete the registration form on this page & return it to us together with your cheque made payable to EuroMaTech.
For Further Information, Contact Your Nearest EuroMaTech Office:
U.K. Office109 Mount PleasantLiverpool L3 5TF, United KingdomTelephone +44 151 709 7100 Fax +44 151 709 7181e-mail: [email protected] http://www.euromatech.com
Middle East OfficeP.O.Box 74693, Dubai, United Arab EmiratesTelephone : +971 4 4571 800 Fax : +971 4 4571 801e-mail: [email protected] http://www.euromatech.com
EuroMaTech reserves the right to alter the content, location of the Seminar, or the identity of the speakers in case of events beyond our control.
Telephone: +971 4 4571800 to provisionally reserve your place.
Fax your completed registration form to: +971 4 4571801
E-mail to us : [email protected]
Complete & return the booking form with cheque to:EuroMaTech P.O.Box 74693, Dubai - U.A.E.
Advanced Creativity, Critical Thinking &Problem Solving for Professionals and Managers
Complete & Mail or fax to EuroMaTech at the address given below
Cancellation PolicyRequest for seminar cancellation must be made in writing & received at EuroMaTech three weeks prior to the seminar date. A U.S.$250/- processing fee will be charged per delegate for each cancellation. Thereafter, we regret that we are unable to refund any fees due, although in such cases we would be happy to welcome a colleague who would substitute for you.
Please register me on the
US$ 4,500/ = per delegate
£ 04 - 08 September 2016, Dubai