Creatively ProvidingPermission to Fail

Today’s Objectives

One.

Recognize the significant role the failure paradigm plays within transforming an organization’s core values

into an everyday culture.

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Today’s Objectives

Two.

Identify three leadership behaviors that need to be embedded within an organization’s core values to

influence the current organizational failure paradigm.

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Today’s Objectives

Three.

Discuss three methods that could be utilized to start coaching and communicating the organizational

message on failure to revitalize the core values.

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Bullying & ShameWorkplace Bullying is repeated, health-harming

mistreatment of one or more persons (the targets) by one or more perpetrators. It is abusive conduct that is :

● Threatening, humiliating, or intimidating, or● Work interference — sabotage — which prevents work from getting

done, or● Verbal abuse

@SammSmeltzerWorkplace Bullying Institute, 2014

2014 Study● 27% have a current or past direct experience with

abusive conduct at work● 72% of the American public are aware of workplace

bullying● Bosses are still the majority of bullies● 72% of employers deny, discount, encourage,

rationalize, or defend it

@SammSmeltzerWorkplace Bullying Institute, 2014

“When shame becomes a management style, engagement dies. When failure is not an option we can

forget about learning, creativity and innovation.”

Dr. Brené Brown

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“Shame is the most powerful, master emotion. It’s the fear that we’re not good enough.”

My Shame Story

...started in Business Ethics

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● Earned my Bachelor’s in Science with a Minor in Human Resources

● Several promotions where I was HR Manager for up to 200 employees and then 30+ stores

● Always Meets or Exceeds Expectations on Performance Review

● Earned my HR Professional Certifications (SHRM-CP & PHR)

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“Vulnerability is the birthplace of innovation, creativity and change.”

Dr. Brené Brown

We need to rehumanizing our organizational cultures. How?

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Why rehumanize?Culture is the customs, arts, social institutions, and achievements of a

particular nation, people, or other social group.

Organizational culture is a system of shared assumptions, values, and beliefs, which governs how people behave in organizations. These shared

values have a strong influence on the people in the organization and dictate how they dress, act, and perform their jobs.

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Leadership Behavior #1

If we want them to be vulnerable with us, we must be

vulnerable with them.

Vulnerability is the human element. It is step one in

rehumanizing our cultures.

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Leadership Behavior #2

We must listen with clarity.

We must not listen with the intent to respond.

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Leadership Behavior #3

We must be genuine and believe in them and their

potential.

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Creating Values that Align● Have the intent of cultivating cultures that make it

safe for us to be human● Highest values on respect and dignity of individuals● Empathy is encouraged● Recognizing the need to belong● Accountability is an expectation, not an exception● Certain behaviors are simply not tolerated

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Creating Values that Align● Have the intent of cultivating cultures that make it

safe for us to be human● Highest values on respect and dignity of individuals● Empathy is encouraged● Recognizing the need to belong● Accountability is an expectation, not an exception● Certain behaviors are simply not tolerated

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Hiring for Fit & Engagement

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My Ethical CodeMy Core Values

The Organization’s Ethical CodeThe Organization’s Core Values

Aligned?

Removing ResistanceFour Ways of Knowing from Heron & Reason

Adapted from 'A Participative Inquiry Paradigm', Qualitative Inquiry, Vol 3 No 3, John Heron and Peter Reason, 1997.

Propositional

Experiential

Practical

Presentational

Direct Encounter/ F2F Meeting:

Feeling & imagining the presence of energy, entity, person, place,

process or thing.Participative,

empathic resonance & transaction

Clothes our experiential knowing of the world in metaphors of aesthetic

creation: graphic, plastic, musical, vocal,

physical and verbal art-forms symbolize felt

attunement and primary meaning

embedded in experience.

Knowledge by description, expressed in statements and theories that are carried by

presentational forms.

Knowing how to do something, demonstrated in

skill or competence. Fulfills/grounded in the three

prior forms of knowing & brings them to fruition.

Method #1: The Mind Map

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Method #2: Writing

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Method #3: Visualization

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samm@leadershipisart.com | 717.430.2850