Creation/Revision Date: 30.01.2006 © 2006 ORGA Systems | All rights reserved | Ivan Bril CALA Sales Director CANTO 2006

© 2006 ORGA Systems | All rights reserved | www.orga-systems.com Creation/Revision Date: 30.01.2006

Ivan BrilCALA Sales Director

CANTO 2006


CANTO 2006

We need to start putting systems in place that support

revenue settlement

We have outgrownour current system:

It is too slow and the no. of „products“ becomes

unmanageable

Typical Drivers to Seek for a New Billing System

We cannot launch convergent prepaid / postpaid products

We have been told by internal audit that

we have to get revenue leakage

under control

We cannot launchnew products because

it takes too long to change the billing

system, even for simple things

We have too many systems in place. We need to rationalize and

reduce TCO

We want to take on corporate customers BUT we cannot create

complex billing hierarchies


CANTO 2006

Traditional Billing Architecture: IN vs. IT

Rating

$$$Balances

Cust. DB Logic

IN Node (SCP)

MediationCS (voice)

MediationPS (data)

Billing

@

SCP with “integral”balance & ratingfunction

TraditionalIT & BCCenvironment

OSS BSS CRM DWH

“IN” world(prepaid)

“IT / IP” world(postpaid)


CANTO 2006

DWHCRMBSSOSS

Convergent Billing with OPSC® Gold

Logic

IN Node (SCP)

MediationCS (voice)

“IN” world(prepaid)

“IT / IP” world(postpaid)

MediationPS (data)

OPSC® GoldConvergent Real-time Billing

@


CANTO 2006

Provisioning

HybridBillingTM

Network OPSC® Gold Real-time Environment

Gu

idin

gCDR Interface

Provisioning

Real-time IF

ORGA Systems´ HybridBillingTM offers network operators the best of both worlds - namely the low cost of CDR-based billing with Real-time billing when needed.

CDR based Hot Billing with „sufficient“ credit

20

5

Configurable thresholds for real-time billing > switch to real time when reached

Same principle can be applied to GPRS / Data services

Hot Billing modeReal-time mode

Convergent Rating Engine

(CRETM)

SCP

HLR

MSC


CANTO 2006

Business

Private / Residential SINGLE USER

Credit Management & Account Support

Convergent Billing for all Customer Segments

FAMILIES

SoHo / SME CORPORATE

simple complex

OPSC® Gold


CANTO 2006

Convergent Billing with OPSC® Gold - Singe Users

A subscriber can have„multiple“ balances

PostpaidVoice

MMS

PrepaidGPRS


CANTO 2006

Convergent Billing with OPSC® Gold - Families

Use Cases:

Family Bundles (e.g. 300 free voice minutes for family members)

Postpaid reloads prepaid (automated & manual top-up)

Family budget control: Shared accounts - mutual use of balances

Called party pays / 3rd. party pays(e.g. pay for me sponsoring)- daughter calls father; father (=postpaid) pays- daughter calls brother; father (=postpaid) pays

Split charges between family members(A-Party and B-Party pay “a part” of the charges)


CANTO 2006

Convergent Billing with OPSC® Gold - Business Customers

Company

Department 2Department 1

User 1 User 2 User 3 User 4

PostpaidCorporate

Prepaid Corporate

PostpaidCorporate

Prepaid Corporate

PostpaidCorporate

PostpaidCorporate

Prepaid Private

User 4

Postpaid Private

Private Account

Flexible Customer Hierarchies & Multiple Accounts


CANTO 2006

Convergent Billing with OPSC® Gold - Business Customers

Use Cases:

Cost & budget control for Business Customers

Definition of departments and hierachies with“prepaid” and “postpaid” subscribers in one group

Calls between colleagues are are assigned to the company account (3rd. party pays, sponsoring)

Calls outside the office hours can be assigned to private(prepaid) account

Payment method based on dialled number

Hybrid accounts: “prepaid” / “postpaid” as payment method(real-time cost control: per service, per location)

Enhanced reporting for groups


CANTO 2006

Advanced Real-time Billing Features

Roaming - TAP (in-collects and out-collects)- Voice: CAMEL phase 1, 2 or via USSD CallBack

- SMS & GPRS: CAMEL phase 3,4

Personal - Preferred numbers: e.g. ‘Family & Friends‘Context - Location-based billing: e.g. ‘Home-Zone‘ billing

- Quality of Service e.g. SLAs for QoS- Advice of Charge AoC

- Individual Subscriptions & Bundles

Reverse Called Party Pays, Collect CallsCharging

Telescopic Decreasing rates with call durationBilling


CANTO 2006

Credit Management

Credit Limit Monitoring (in real time) Can be defined at different levels in the account hierarchy Can trigger different actions according to the credit risk

Bar service, change tariff plan, contact via SMS / e-mail etc. Threshold based actions (e.g. 80% of limit) can detect problems before they result in suspensions

Credit Management Tools Analysis & reporting features Tools to handle poor credit risks

(deposits, advance payments, securities)

Spending Limits Can be defined where ever the customer wants (example: max. $) Can be defined per service (e.g. GPRS) & can trigger different actions


CANTO 2006

Provisioning

The Unified Provisioning Gatewaymanages all transactions betweenOPSC® Gold and the provisioning NW modules

Support multiple services(e.g. HLR, Auc, AAA, Radius,Voice Mail Systems etc.)

Installation and de-installation of subscribers in the network

Updates subscriber status in the network (lifecycle per service)

Supports all payment methods(Real-time, HybridBilling™, Hot Billing, Postpaid)

Support different network vendors and protocols

Can receive provisioning request from 3rd party systems (e.g. CRM or a external order management module via a standardized interface)


CANTO 2006

Advanced Real-time Capabilities

OPSC® Gold features proven real-time capabilies for rating, to provide revenue assurance and to inititate instant 1-to-1 customer interaction.

Real-time spending limits

Real-time bonus functionality (also for postpaid customers)

Real-time credit monitoring (e.g. low balance warning > redirect customerto top-up environment)

Balance/account queries in real time


CANTO 2006

Bonus & Discounts

OPSC® Gold offers a rich set of bonus &promotions functions to tackle churn andto stimulate usage / new service take-up.

Promotions for all payment methods

Real-time bonus / instant redemption (also for postpaid)

Shared bonus

Discounts for products or product bundles

Discounts based on usage

Recharge / Top-up bonus

Cross-product discounts

Discounts for corporate customers


CANTO 2006

Convergent Billing

OPSC® Gold supports multiple billing cycles including scheduled billing, on-demand billing and cyclical billing with multiple and configurable bill cycles (Daily, Weekly, Monthly, or other Period)

An initial bill created when an account is created

A periodic bill created every n days, weeks or months

An ad-hoc bill created in response to a user request

A final bill created when an account is closed


CANTO 2006

OPSC® Gold

Private use Company use

Prepaid Postpaid

Voice IP/Data

IN billing IT billing

Volume (traffic business)

Value (content business)

Retail billing

Wholesale billing (for MVNOs)

OPSC® GoldConvergent Real-Time Billing


Thank You!

Ivan Bril

+55 21 8153-9225

[email protected]

Documents

Creation/Revision Date: 30.01.2006 © 2006 ORGA Systems | All rights reserved | Ivan Bril CALA Sales Director CANTO 2006