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The Difference Creating Value Every Day
About WHG
Winegardner & Hammons Hotel Group, LLC (WHG) is a privately held company
based in Cincinnati, Ohio, founded in 1958 by Roy E. Winegardner and John Q.
Hammons
The company is guided by our Mission Statement and maintains a unique goal of
providing consistently superior performance and proven results, both of which have
allowed us to be one of the most successful independent developers, owners and
operators in the nation.
Currently, Winegardner & Hammons Hotel Group, LLC (WHG) manages 20 hotels
throughout the United States with 3 hotels under construction. Within our hotels,
WHG operates 25 signature, award-winning Food & Beverage concepts. The WHG
portfolio includes lifestyle, urban, midtown and suburban full service, select service,
resorts, all-suite, extended-stay, independent and brand affiliated hotels in many
diverse markets throughout the United States.
WHG Mission Statement
Our mission is to provide, within a positive working
environment, superior hotel management services for
economically viable properties.
To this end, each of us is responsible for providing
maximum customer satisfaction by delivering exceptional
services and quality products.
By meeting and continually striving to exceed our
customers' expectations, we will produce the results
needed to satisfy and attract investors and continue our
individual and corporate growth.
WHG Priorities Customer Satisfaction
Human Resources
Product Quality
Profit
Growth
WHG and PHG
Winegardner & Hammons Hotel Group, LLC (WHG) is an affiliate of the Pyramid
Hotel Group (PHG).
• PHG is a privately-owned , Boston based hotel and resort management company
• 71 properties, 22,000 rooms
• The third largest independent hotel management company in the U.S.
• Hotels in 42 Metropolitan areas across 23 states and 4 countries
• Many Institutional Capital Partners including GE Capital, Goldman Sachs, Prudential,
Morgan Stanley, and Rockbridge
• Hotels and resorts represent the leading hotel brands and Independent hotels
Creates value to owners
• Leverage substantial operational and overhead cost savings with purchasing programs
• Negotiating leverage with major regional and national health and property insurance providers
• Talent acquisition, training, and career development
• Access to capital including WHG’s long-term Capital Partner Western & Southern
Financial Group
Industry Leader The Difference is Clear
Offering exceptional services, quality products
and gracious hospitality are the cornerstones for
WHG. We continually strive to exceed our
customers' expectations. We truly believe that
“when you take care of your customers, they
take care of you.“
Our business is creating value for our guests,
associates and ultimately, our owners. WHG is a
full service company, providing centralized
accounting, national sales, business development,
revenue management and e-commerce, talent
acquisition and development as well as
comprehensive maintenance, energy,
telecommunications and life safety, all of which
sets WHG apart from the rest.
Bottom line: we execute a sound business plan
for each hotel which creates value every day for
our owners.
The Difference: Operational Excellence
Operational Excellence
• Our Mission Statement sets the expectations in terms of service delivery, and a disciplined
labor management tool enables us to manage our operations efficiently and effectively.
• WHG’s Proprietary METS program maintains a quality product for our guests, extends
asset life and provides Life Safety training, energy management and sustainability.
WHG provides safe, clean, well maintained hotels with friendly, knowledgeable,
problem solving associates.
The Difference: Food & Beverage,
Sales & Marketing, e-commerce Food & Beverage
• Vice President of Food & Beverage provides food, beverage and catering support to hotels
• Conceptual direction and menu engineering
• Sales and marketing support and special event planning
• Operational service standards
Sales and Marketing
• Unique commissioned salesforce led by the General Manager as the Director of Sales,
creating accountability with a strong focus on results and market share growth
• Innovative Business Development provides competitive intelligence and highly qualified
business leads and resources
• Regional Sales Performance support including key customer contract acquisition
eCommerce
• Ensures leadership and best practices in website content, search, mobile, and digital
marketing, (search engine optimization - SEO, search engine marketing – SEM)
• Maximize online distribution channels
• Social Media plan development and management
The Difference: Revenue Management,
Human Resources, Finance Revenue Management
• Consolidated Revenue Management team provides consistent, unbiased oversight of hotel
pricing strategy, inventory management and restrictions to maximize revenues and profits
• WHG provides a proprietary tool to deliver real-time data to maximize results
Human Resources
• WHG has a proprietary selection tool developed by the Gallup Organization to select the best
talent (General Managers, supervisors, sales and hotel associates)
• Provide direction in the area of compensation, benefits, training, and development
• Promote accelerated growth opportunities for all associates
• WHG, along with the Gallup Organization completes an annual associate opinion survey at each
hotel with management follow up
Finance Services
• Interprets and consolidates financial information with a staff of CPAs, and strong internal
controls
• Centralized accounting services and uniform procedures improves cash flow and timely
reporting for owners
• Associate’s compensation, insurance benefits and retirement options regularly monitored to
ensure each hotel provides competitive benefit packages
• Financial planning, risk management and property tax evaluation
The Difference: Construction and
Product Management Winegardner & Hammons Hotel Group, LLC has focused its growth in hotel
development with economically viable urban lifestyle, full-service and select-service
hotels which delivers an appropriate return on investment. WHG’s in-house
construction team is adept at handling projects of all types including new
construction, adaptive re-use, renovations and product improvement plans (PIPS).
Lifestyle Hotels
Location:
Downtown Cincinnati historic building built in 1926,
redeveloped to hotel in 2011
• Adjacent to Procter & Gamble Global HQ
• 134 suites
• 5,000 square feet of event space
• Top of the Park rooftop terrace
• The Phelps Bar
• Outdoor courtyard with fire pit
• Veranda
Awards
• Ranked #1 on TripAdvisor
• 2015 Certificate of Excellence TripAdvisor
• Top 5% of the brand since opening
• Winner Best Cincinnati Bar/Dining with a View
Location:
North Indianapolis in the Carmel Arts
and Design District
• 263 Rooms
• 15,000 sq. ft. of meeting space
• Grille 39 Restaurant
• Day/Night Bar
• Great Room
Awards
• Renaissance Opening of the Year
• Hotel of the Year
• #1 hotel in the Renaissance Brand
for Event Satisfaction
• Top 10% in the Renaissance Brand
for overall guest satisfaction
Austin Round Rock
Opening Winter 2016
Location:
North Austin in Round Rock’s
La Fronterra e-commerce business park.
• Dell Worldwide Headquarters
• Total Rooms:138
• Meeting Space: 1,500 sq. ft.
Opening: 2017
Location:
Downtown Cincinnati in the Lytle Park.
Historic building built in 1909, currently being
redeveloped as a Marriott Autograph
Collection hotel
• Total Rooms:106 rooms
• Meeting Space: 10,800 sq. ft.
• Lobby/Bar
• Day/Night bar
• Restaurant
• Private dining room
• Outdoor dining and patio overlooking
Lytle Park
• Rooftop Terrace: 5,000 sq. ft. overlooking
Downtown Cincinnati
AC Hotel Cincinnati at The Banks
Opening: 2017
Location:
New Build - Downtown Cincinnati at the Banks
• Adjacent to the Great American Ball Park,
Smale Park and overlooking the Ohio
River at the Suspension Bridge
• Total Rooms: 171
• Meeting Space: 900 sq. ft.
plus meeting space at the
Great American Ball Park
• Courtyard overlooking Smale Park
• Rooftop Bar: 3,000 sq. ft. overlooking the
Ohio River and Downtown Cincinnati
AC Hotel Cincinnati at The Banks
Hotels Developed Marriott
Austin, Texas North
Birmingham, Alabama
Chicago, Illinois Northwest
Cincinnati, Ohio Northeast
Cincinnati, Ohio North
Cincinnati,Ohio Airport
Cleveland, Ohio East
Columbus, Ohio Northwest
Dallas/Ft.Worth, Texas Airport
Hartford, Connecticut Airport
Pittsburgh, Pennsylvania North
Renaissance
Indianapolis, Indiana North
Residence Inn
Cincinnati, Ohio Downtown
Courtyard by Marriott
Pittsburgh, Pennsylvania North
AC Hotel by Marriott
Cincinnati, Ohio Downtown – Opening 2017
Autograph Collection by Marriott
Cincinnati, Ohio Downtown – Opening 2017
Embassy Suites
Lexington, Kentucky
Hyatt Place
Austin, Texas North – Opening 2016
Owners and lenders turn to
Winegardner & Hammons Hotel Group LLC
for leadership, stability and proven results.
Clearwater Beach Marriott Suites on Sand Key
Third Party Management Experience
Long Term Relationships
Western & Southern Financial Group 32 years
The Churchill Companies 30 years
Robert P. Warmington Company 29 years
Etkin Johnson Group 26 years
Cedarwood Companies 26 years
Ohio State University 22 years
Bon Development Company 20 years
Holiday Inns, Inc. 20 years
Temple Inland Insurance Corporation 20 years
Ohio University 19 years
Orleans & Company 18 years
Shoemaker Development 18 years
Miller Valentine Group 16 years
Royal Bank of Scotland 4 years
Southern Hospitality Group 3 years
Marriott Partnership Circle Hall of Fame
15 Partnership Circle Awards
10 Overall Guest Satisfaction Awards
10 Hotel and GM of the Year Awards
Residence Inn by Marriott
#1 hotel in the brand (2years)
#13 worldwide in Trip Advisor
Courtyard by Marriott
Top 5% in the brand
More than 60 other hotel awards
Hilton Hotels Top 10% Embassy Total Quality Score (TQS)
Embassy Customer Really Matters (CRM) Award
#1 Ranked Embassy Suites Hotel in the U.S.
Doubletree Pride of Excellence Award
Intercontinental Hotels 10 Torchbearer Awards; top 10% in the System
Gallup Only Hospitality Company with 10 consecutive
Gallup Great Workplace Awards
Market Performance WHG hotels consistently achieve
RevPAR premiums
AWARDS
Contacts
Mike Conway
Chief Executive Officer
513-794-2462
Kent Bruggeman
Chief Financial Officer
513-794-2416
Contact us to see how we can make a difference in your hotel
Terry Dammeyer
Chief Construction & Development Officer
513-794-2410
Brian Perkins
Chief Operations Officer
513-794-2454
WHG Principals
Terry Dammeyer
Chief Construction and
Development Officer
Mike Conway
Chief Executive Officer
Brian Perkins
Chief Operations Officer
Kent Bruggeman
Chief Financial Officer
Other References continued
Counsel:
Frost Brown & Todd
Mr. P. Reid LeMaster
Great American Tower
301 East Fourth Street
Cincinnati, OH 45202
513-651-6800
Hospitality Consultants:
Hospitality Valuation Services (HVS)
Mr. Steve Rushmore, Founder
Ms. Anne R. Lloyd-Jones Senior Vice President
372 Willis Avenue
Minneola, NY 11501
516-248-8828
Hotel Operations Western – Southern Financial Group
Mr. Thomas Stapleton, SVP. Real Estate Development
421 E. 4th Street
Cincinnati, OH 45202
513-361-7830
Managed Since 1985
Joint Venture Partner Since 1985; 13 hotels,
10 Marriott Hotels, 1 Holiday Inn, 1 Renaissance Hotel, 1
Courtyard by Marriott
Hotel Operations
The Cedarwood Companies
Mr. Anthony Petrarca, President
1765 Merriman Road
Akron, OH 44313
330-836-0721
Managed since 1989
220 Room Marriott Suite Hotel, 152 room
Doubletree Suites
Ohio University Inn and
Conference Center
Mr. Bob Rudy
Ohio University Foundation
121 North 2nd Street
Oakland, MD 21550
301/334-2325
Managed since 1996
143 Room, Full-service, Conference Center
Hotel Owned by Ohio University
Northcrest Corporation
Mr. James J. Phelps, President
3914 IDS Center
Minneapolis, MD 55401
612-337-5500
Managed since 1986
257 Room Full-service Radisson Hotel
RBS Global Banking & Markets
Mr. Steven S. Cho, Managing Director
Real Estate Finance
550 West Jackson Blvd.
Chicago, IL 60661
312-664-5990
Managed since 2010
347-Room Doubletree Suites,
88-Room Residence Inn
References
Hotel Franchisors
Marriott International, Inc.
Mr. Kip Vreeland, Chief Officer, Full Service Franchising
One Marriott Drive
Washington, DC 20058
301-380-1980
Franchisee of Marriott “Full –Service Hotels since 1996
Intercontinental Hotels Group
Joel Eisman, President- The Americas
Three Ravinia Drive
Suite 2900
Atlanta, GA 303046
770-604-5588
Franchisee of Holiday Inn Hotels since 1957
Hilton Hotels Corporation
Mr. Chris Nasseta, President & CEO
9336 Civic Center Drive
Beverly Hills, CA 90210
Franchisee of Hilton Hotels since 1987
Other References
Accountants:
Ernst & Young, LLP
Ms. Brenda J. Fleissner, Partner
1900 Scripps Center
312 Walnot Street
Cincinnati, OH 45202
513-612-1597
