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Creating future-proof learning environments
A study on educational objectives and conceptual decision-making
2
European Real Estate Society (ERES) 2015
22nd Annual Conference, Istanbul, Turkey, June 24th – 27th
Theme N: Real Estate Education ● Session: N-6 ● Location: Taskisla Room 106
Dr. Pieter C. le RouxLecturer: Operations Management
Academy of Hotel & Facility Management
NHTV Breda University of Applied Sciences
Barbara GrafGraduate student
Academy of Hotel & Facility Management
NHTV Breda University of Applied Sciences
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
Creating future-proof learning environments
Content:
1. Context of the study
2. Methodological approach
3. Outcomes & conclusions
4. The next step
3
4
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
1. Context of the study
1-1. NHTV Campus 2018:
• NHTV:– 5 academies (4 locations– 7500 students– 328 teaching staff
• Aim:• To create a shared value in
form of a community that ‘everyone wants to belong to’
• Optimal, high-quality, state-of-the-art learning & working environment
?
5
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
1. Context of the study
1-2. Problem statement:
• Management challenge:– Creating a shared value in the
form of a community
• Business challenge:– Making conceptual choices for
a suitable physical and virtual learning environment
• Educational challenge:– Combine new didactical
methods with the new student
1-3. Research question:
“What conceptual choices need to be taken
for the design of the physical and virtual
learning environment of the new NHTV campus?”
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
2. Methodological approach
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2-1. Conceptual framework:
NHTV Theory Implementation
NHTVStudent-centered
learningImplementation
Educational vision
Didactic methods
NHTV culture
NHTV requirements
Number of spaces
Number of students / staff
Technological requirements
The “Net-Generation”
Learning community
Information technologies
Types of learning spaces
Design aspects
Sustain & support aspects
Assessment aspects
Result
Conceptual choices for
physical and virtual learning environment of the new NHTV campus 2018
Conceptual decision-making
support framework
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-1. Design process for learning environments:
7
(Beckers, 2013)
physical
ind
ivid
ual
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-2. Teaching staff & student needs survey:
Teaching staff
Subject Students
Rank A. Learning styles Rank
n/a Individual learningGroup learning
E-learningProject-based learning
Field tripsReal-life assignments
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22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-2. Teaching staff & student needs survey:
Teaching staff Subject Students
Rank B. Didactic methods Rank
1324
Project-based tutoringFace-to-face tutoringPeer-to-peer tutoring
E-learning / distance learning
1234
C. Technological objects
1243-5
LaptopWi-Fi
SmartphoneTablet
Developer kitsTeaching aids
12345-
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22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-2. Teaching staff & student needs survey:
Teaching staff Subject Students
Rank D. Study materials Rank
132
Digital sourcesHard-copy literature
Virtual sources (Ted talk, video, etc.)
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22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-2. Teaching staff & student needs survey:
Teaching staff Subject Students
Rank E. Preferred learning spaces Rank
-3-4-12
5
HomeSemi-quiet spaces at school
Quiet spaces at schoolSocial & external spaces at school
LibraryGeneral teaching / learning spaces
Virtual environmentOther (train/ bar / Starbucks)
Other (excursions)
12334--5-
11
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-3. Outcomes – Teaching staff & student needs survey:
1. Group teaching / learning
2. Simulated environments
3. Immersive environments
4. Peer-to-peer & social learning
5. Learning clusters
6. Individual learning
7. External spaces
1. Learning through reflection
2. Learning by doing
3. Learning through conversation
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Types of learning spaces
Ways of learning
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-3. Outcomes – Teaching staff & student needs survey:
13
(Beckers, 2013)
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-4. Design aspects for learning environments:
• General design strategies:
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Interactive designFlexible design
Focused design Informal design
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-4. Design aspects for learning environments:
• Design strategies for creating / facilitating optimal flexibility :
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Responsive design
Mobile design Open designConnected
design
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-4. Design aspects for learning environments:
• Design strategies for building / strengthening a sense of community:
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Accommodating design
Adaptive design Tiered designVersatile design
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-5. Recommendations – Future learning environments:
• 1 overall physical and virtual learning environment for all academies
• Implementation of all 7 learning space typologies:– Facilitation of student-
centered learning aspects– Space efficiency through
sharing learning spaces
• External and entrance spaces as academy heart for exchanging knowledge & social interaction: – Interaction and cooperating
under all academies, students and teaching staff
• Creation of learning community:– Sharing knowledge– The social context
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22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
3. Outcomes & conclusions
3-5. Recommendations – Future learning environments:
• Technological requirements:– Current level of provision– Be ready for “big data” trends– Wearables
• Virtual learning environment:– Enables that learning could
occur anywhere and at anytime at the future NHTV campus
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22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
4. The next step
4-1. Supporting decision-making – “House of Quality”:
• What is HoQ?– Quality Function Deployment
(QFD) \– Translates customer
requirements data into targets to be met by new (product) design
– Uses amatrix format to capture a number of issues that are vital to the planning process
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22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
4. The next step
4-2. Conceptual understanding of the HoQ:
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22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
4. The next step
4-2. Conceptual understanding:
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1 2 6 4
3
5
7
1. Customer needs i.t.o.:– Ways of learning– Space types
2. Impact of customer (dis)satisfaction
3. Design attributes associated with the different space types
4. Customer perception of the space types
5. Interrelatedness of the design attributes
6. Strength of the impact
7. List of priorities for supporting conceptual decision-making
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
4. The next step
4-3. Application of the NEN 8021 to the HoQ:
22
4
“Valuation of user
requirements and
performanceof non-
residential buildings”
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
4. The next step
4-3. Application of the NEN 8021 to the HoQ:
23
“Valuation of user
requirements and
performanceof non-
residential buildings”
22nd ERES Conference, Istanbul, Turkey, June 24 th - 27th, 2015
4. The next step
4-4. Application of Kano’s model for
24
Tan, K. C., & Shen, X. X. (2000). Integrating Kano's model in the planning matrix of quality function deployment. Total quality management, 11(8), 1141-1151.
Dr. Pieter C. le RouxLecturer: Operations ManagementInternational Corporate Real Estate & Facility Management
Thank you
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European Real Estate Society (ERES) 2015
22nd Annual Conference, Istanbul, Turkey, June 24th – 27th