Creating Customer Value And Customer Relationships

How can companies attract and retain the right customers and

cultivate strong customer relationships?

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Studies about customers touch point to maximize loyalty

PERMISSION MARKETING

Practice of marketing to consumers only after gaining their expressed

permission

How to attract and retain

?

REDUCING

RETENTION DYNAMICS

MANAGING CUSTOMER

BASE

WIN -BACKS

Kanak chaudhary