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Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar [email protected] 646.583.0001 Adarsh A [email protected] 646.583.0042

Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar [email protected] 646.583.0001 Adarsh

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Page 1: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Creating Compelling Dashboards for Marketing Professionals

Chaitanya Sagar [email protected] 646.583.0001

Adarsh A [email protected] 646.583.0042

Page 2: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Data Analytics Web Analytics Spreadsheet Solutions | |

New York Miami Hyderabad | |

2

Page 3: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Analytics Spreadsheet

Solutions

Marketing Marketing Mix Modeling Price Promotion Analysis Catalogue Optimization Segmentation Market Profiling Churn Analysis

Risk Management Credit Risk Management Liquidity Risk Management Capital Allocation Analysis Collateral Management Fraud Detection

Supply Chain Inventory Optimization Sourcing Analytics Distribution Network Optimization Demand Analytics Freight Lane Analytics

Our Services

3

Web Analytics

Page 4: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Analytics Web

Analytics Spreadsheet

Solutions

Our Services

4

Conversion Optimization Revenue Analytics Customer Behavior Analytics

Traffic Generation Strategy AdWords Analytics Search Engine Optimization

Page 5: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Analytics Web

Analytics Spreadsheet

Solutions

Our Services

5

Spreadsheet Applications Performance Tracking Contract Negotiation Litigation Modeling

Financial Modeling Dashboards Reporting Predictive Modeling

Page 6: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

#Dashboard

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Page 7: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Want us to Review Your Dashboard?

[email protected]

[email protected] 646.583.0001 #Dashboard 7

Page 8: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Questions?

Use ask a question feature in GoToWebinar

[email protected] 646.583.0001 #Dashboard 8

Page 9: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Rate your knowledge of Dashboards

• Beginner

• Intermediate

• Expert

[email protected] 646.583.0001 #Dashboard 9

Page 10: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Which industry do you work in?

• Banking, Financial services & Insurance

• E-Commerce

• Healthcare

• Media & Entertainment

• Others

[email protected] 646.583.0001 #Dashboard 10

Page 11: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

DASHBOARDS

[email protected] 646.583.0001 #Dashboard 11

Page 12: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Your Work!

What audience see

Pic by http://blackbeltbartending.com [email protected] 646.583.0001 #Dashboard 12

Page 13: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Your Work!

Dashboard

Pic by http://blackbeltbartending.com [email protected] 646.583.0001 #Dashboard 13

Page 14: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

It’s a Communication Tool

Priorities

Performance

Insights

Action Items

[email protected] 646.583.0001 #Dashboard 14

Page 15: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

A Dashboard Increases Your Visibility

The invisible you

[email protected] 646.583.0001 #Dashboard 15

Page 16: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

A Dashboard Increases Your Visibility

The real you The invisible you Good Dashboard

Craigyc

[email protected] 646.583.0001 #Dashboard 16

Page 17: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Pic

by

Off

icia

l U.S

. Nav

y Im

ager

y

Good Dashboard can Speed Up Your Career

[email protected] 646.583.0001 #Dashboard 17

Page 18: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

What is a Dashboard? B

ackg

rou

nd

Pic

Bev

Go

od

win

[email protected] 646.583.0001 #Dashboard 18

Page 19: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

At-a-glance

Pic mhawkin2

[email protected] 646.583.0001 #Dashboard 19

Page 20: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Key Performance Indicators Key Performance Indicators

Pic

by

pla

its

[email protected] 646.583.0001 #Dashboard 20

Page 21: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Graphical

Pic Yossari

[email protected] 646.583.0001 #Dashboard 21

Page 22: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

How to Make a Dashboard

Pic

by

Too

lsto

p

[email protected] 646.583.0001 #Dashboard 22

Page 23: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Patrick Hoesly

Purpose Structure Design

[email protected] 646.583.0001 #Dashboard 23

Page 24: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Purpose

Pic

by

Mer

vi E

skel

inen

Scope Audience Value Add

[email protected] 646.583.0001 #Dashboard 24

Page 25: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Target Audience

What is the role of the person?

Will the person have an overview or deep dive?

What would be the context of usage?

Are the audience heterogeneous?

What are their goals?

What questions will they ask?

[email protected] 646.583.0001 #Dashboard 25

Page 26: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

What Value Add?

Help management stay on top

Help management make a decision

Set goals for individuals or groups

Highlight exceptions

Track progress

Inform important information to teams

Pic b

y MD

Go

vpics

[email protected] 646.583.0001 #Dashboard 26

Page 27: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Scope

Organization Wide One Operation/Unit

Strategic Tactical

Historical Predictive

High Level Detailed

Pic

by

futu

reat

las.

com

Snapshot Interactive

[email protected] 646.583.0001 #Dashboard 27

Page 28: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Structure

[email protected] 646.583.0001 #Dashboard

Pic

: Ec

otr

ust

Can

ada

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Page 29: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

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Page 30: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Canvas

Important

Important

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Page 31: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

1

3

2

4 [email protected] 646.583.0001 #Dashboard 31

Page 32: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Impressions

Clicks

Landing Page Visit

Form Fill

Qualified

Converted

[email protected] 646.583.0001 #Dashboard 32

Page 33: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Step 1 Step 2 Step 3

[email protected] 646.583.0001 #Dashboard 33

Page 34: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

[email protected] 646.583.0001 #Dashboard 34

Page 35: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

[email protected] 646.583.0001 #Dashboard 35

Page 36: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Important

Importance

[email protected] 646.583.0001 #Dashboard 36

Page 37: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Inputs Outputs

[email protected] 646.583.0001 #Dashboard

Importance

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Page 38: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Design

One page or more?

The 5 step process

How to choose elements

Colors

[email protected] 646.583.0001 #Dashboard 38

Page 39: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Perceptive’s Step Process

1. Create a laundry list of KPIs

2. Prioritize. Choose the top 20% that has 80+% impact

3. Allocate the 20% to most visible areas

4. Choose elements wisely

5. Make the dashboard look great

[email protected] 646.583.0001 #Dashboard 39

Page 40: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

1

3

2

4 [email protected] 646.583.0001 #Dashboard 40

Page 41: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Colors

[email protected] 646.583.0001 #Dashboard 41

Page 42: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Color Harmony

[email protected] 646.583.0001 #Dashboard 42

Page 43: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Limit colors to 3

Limit font faces to 3

[email protected] 646.583.0001 #Dashboard 43

Decrease visual noise

Page 44: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Examples and Critique of Dashboards

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Page 45: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

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Page 46: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

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Page 47: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

No Reference

100% is how much?

No Index

Different Periods

X

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Page 48: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

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Page 49: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

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Page 50: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Resources

Juice Analytics A Guide to Creating Dashboards People Love to Use

Color Harmony Crash Course colormatters.com/color-and-design/basic-color-theory

[email protected] 646.583.0001 #Dashboard 50

Page 52: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Your Feedback on this Webinar

• Below Expectations

• Met Expectations

• Above Expectations

[email protected] 646.583.0001 #Dashboard 52

Page 53: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Thank you!

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Page 54: Creating Compelling Dashboards - Perceptive Analytics · Creating Compelling Dashboards for Marketing Professionals Chaitanya Sagar cs@perceptive-analytics.com 646.583.0001 Adarsh

Creating Compelling Dashboards

Chaitanya Sagar @Chaitanya [email protected] 646.583.0001