Creating a Unified View of Business Critical Information with SharePoint and Search

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Creating a Unified View of Business Critical Information with SharePoint and Search. Guy Mounier CEO BA Insight. Jeff Fried CTO BA Insight. Unified View. Deliver relevant information. The world of information at your Fingertips. The right information at the right moment to make - PowerPoint PPT Presentation

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Creating a Unified View of Business Critical Information with SharePoint and SearchJeff FriedCTOBA InsightGuy MounierCEOBA InsightSPC2012 - Business 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.12/6/20122What is an indexing connector?

Web Content

File shares

Databases

Email

SharePoint

Enterprise RepositoriesSearch EngineConnectorConnect Securely1Map Content2Feed Engine3Find any changes4SharePoint is a platform meant to be extendedPresentationData

Search Makesthe Connection!SPC2012 - Business 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.12/6/20124Who We Are - The SpeakersJeff Fried, CTO, BA InsightPreviously VP Advanced Solutions for FAST, then Search Product Manager for Microsoft

Based in Boston, MA, USATechnet Column: A View from the CrawlspaceTwitter: @jefffried

Guy Mounier, Founder & CEO, BA InsightConsulting background in ERP and BI. CTO at Fortune 100 Company prior to co-founding BA Insight.

Based in New York City, USA

Blog: BAinsight.com/BlogTwitter: @BAinsight

5DemoUnified View ExampleOutline7Top business challenges we hear about

Information ExplosionData in Silos

Diverse User Requirements

Unstructured DataUn-OrganizedUn-CategorizedExponential GrowthDiscrete RolesDiverse SystemsVaried functionsLack 360 view of info100+ SystemsNo InterconnectDifficult to find infoFrustrationSPC2012 - Business 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.12/6/20128

BigDataUnified View feeds many Search-Based Applications

CRMECMWebERPEmailData BasesCloudUnified IndexExpertise Finder

Customer 360

Asset Tracker

Research Portal

Analyst Workbench

Any Data SourceAny Data TypeAny DeviceIntuitiveInteractiveTargetedDynamicSearch Driven Unified View9DemoUnified View at BA Insight:Across O365, TFS, Web Site, SharePoint, .Information and application silos

MarketingSalesProcurementConsultingResearchHR / LegalSupportProduction

ContentSilos

Siloed UI Applications11Introducing "Paul" from SupportCustomer support the hard wayCRM DBTime7 minutesCMS10 minutesAgreements5 minutesIssue DB15 minutesIntranet20 minutesWikis and blogs15 minutes10 minutes82 minutesSPC2012 - Business 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.12/6/201212Introducing "Paul" from SupportCustomer support the hard wayTimeChallenges;Time to resolution = CostQuality on solution and cost of reworking informationCustomer satisfactionFrustration7 minutes10 minutes5 minutes15 minutes20 minutes15 minutes10 minutes82 minutesSPC2012 - Business 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.12/6/201213With Unified ViewCustomer support the new wayTimeCRM DBCMSAgreementsIssue DBIntranetWikis and blogs1 minute2 minutes3 minutesSearch platformSPC2012 - Business 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.12/6/201214DemosExample Search Based Applications Based on a Unified ViewUnified View App for Legal

SPC2012 - Business 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.12/6/201216

It is a General App Pattern across Industries

Customer Service 360

Client Matter 360

Sales Manager View

Analyst Workbench

Research Portal

Intelligence DashboardClick this link to see Screenshot DetailsSPC2012 - Business 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.12/6/201217New Class of Enterprise Apps, Powered by Search

TotalView for Customer ServiceNew Class of Enterprise Apps, Powered by SearchTotalView for Sales

New Class of Enterprise Apps, Powered by SearchTotalView for Professional Services

New Class of Enterprise Apps, Powered by Search21TotalView for Research

New Class of Enterprise Apps, Powered by Search22TotalView for Intelligence

Outline23DataSilos

Email & Messaging

Search engines

CRM/ERPECM, Social Streams

Databases

Unstructured , Big Data

External Web Sites

SaaS/Office 365Data Layer

Presentation LayerIndexing ConnectorsAuto-ClassificationUnified View Architecture

Entity and Relationship ExtractionFederating Connectors

Visual Refiners and Dynamic Dashboards Alerting & TrendingQuery & Result OrchestrationSearch Makes the Connection!Preview / Action on Documents + DataIndexing Crawl content from an on-premise search farm Provides uniform content processing, relevance, and latency Requires higher bandwidth and footprint

Federation Send queries to multiple search instances and combine the results Lower bandwidth, small footprint, sometimes the only way possible Only as good as the weakest link, tricky to combine results well

2 ways of creating a unified data layer

Heterogeneous Data Models and System characteristicsEvery system is differentMapping to common metadata is essential for findabilityHeterogeneous SecurityEvery system has different security and authentication modelsUser must see ONLY information they are entitled to, across all systemsBandwidth and PerformanceLots of content!!!Cross-site Bandwidth can still be expensive or limitedSource systems can be the limiting factor and need a light touchUsually MANY systems, not just a couple

Why is this hard?DemoUnified View at BA Insight:Across O365, TFS, Web Site, SharePoint, .Indexing Connectors SharePoint / FASTMetadata EnrichmentChange LogSecurity MappingSearch Optimized API

Targets

SharePoint Libraries & ListsUnified Search Index

29Most organizations have MANY enterprise systems; you can surface all these in SharePointAderant Practice ManagementAutonomy EAS / (Zantaz) Autonomy Worksite (iManage)Elite Prolaw EMC DocumentumEMC eRoomHP Trim Context (TowerSoft)IBM Lotus Notes IBM Filenet P8IBM Content ManagerIBM DB2IBM Filenet Content Services

IBM WebSphereKnowledgeMill OnePlaceLexisNexis Interaction CRMMicrosoft Dynamics CRMMicrosoft Exchange Microsoft Exchange OnlineMicrosoft SharePoint OnlineMicrosoft SQL ServerNetDocuments Objective DMSOpenText Hummingbird / eDocs DMOpenText LegalKEY / eDocs RMOracle DatabasesOracle CMS/StellentOracle WebCenter Interactive (PlumTree)Practical Law Real PracticeSalesforce.com/Force.comSAP Business SuiteSAP DMSSymantex EVaultThomson Reuters West KMXerox DocuShare

What is Federation?

Scatter-Gather across multiple search engines

Combined Result SetOOB in SharePoint 2013: Result Blocks

With Partner Products:interleaved by relevance orderUnified refiners for streamlined navigation and filtering

Auto-generated refiners based on identity of source systems

Cross-version Federation to SharePoint 2013Scenario 1: Enabling operations across mixed farms

Unified view (and refinement) of all enterprise content

Get the SP 2013 Search Experience enterprise-wide as soon as first farm deploysDemoFederating across FAST Search for SharePoint and SharePoint 2013

Hybrid Cross-Version FederationScenario 2: Bridging SharePoint 2010 & SharePoint Online 2013

Adopt SharePoint 2013 Online rapidly, without having to immediately upgrade on-premise

Get the SP 2013 Online search experience enterprise-wide as soon as Office 365 subscription commences

DemoFederating across O365 (running SharePoint 2013) and SharePoint 2010How does the Federator combine results? Intelligent unification of the Search ResultsInterleaved resultsMerged refinersAugmented metadata

Interleaves result sets across sources by relevance orderCreates new source refiner on the flyCombines refiners (adding ones with the same value)Outline37DataSilos

Email & Messaging

Search engines

CRM/ERPECM, Social Streams

Databases

Unstructured , Big Data

External Web Sites

SaaS/Office 365Data Layer

Presentation LayerIndexing ConnectorsAuto-ClassificationUnified View Architecture

Entity and Relationship ExtractionFederating Connectors

Visual Refiners and Dynamic Dashboards Alerting & TrendingQuery & Result OrchestrationSearch Makes the Connection!Preview / Action on Documents + Data

1 Topicmight be multiple sources360 Viewresults, apps, widgetsRelevanttuned to the user communityUserleverage your knowledgeGraphical NavigationResultsMapAdvertisingSearchRatings

WidgetZAGATThe Key is Search-Driven Presentation40DemoSearch-Driven Presentation 42Medical Research PortalSite NavigationTag CloudTechnical DocumentsExternal Sources Welcome User | TitleLogoProduct Marketing DocumentsDocument HistogramKeywords, Taxonomy, Synonyms, DefinitionsSearchWelcome Matteo Di Tomasso | Vice President, Research Informatics

heart disease lipitorProducts Symptoms Compounds Research 360 My Lab NotebookSource: Research Documentum1997200120062011Atorvastatin: FDA Submission DocumentsHMG-CoA reductase inhibitor which lowers plasma cholesterol levels by inhibiting endogenous cholesterol synthesis. It also reduces triglyceride levels through an as yet unproven mechanism. Dose-dependent reductions in total cholesterol, ...Authors: Lea AP, McTavish Date: 3/11/2010 Size: 6mbhttp://localhost::8571/Webtop/FDA/Submissions/LipitorAtorvastatin: MSDS Data SheetHMG-CoA reductase inhibitor which lowers plasma cholesterol levels by inhibiting endogenous cholesterol synthesis. It also reduces triglyceride levels through an as yet unproven mechanism. Dose-dependent reductions in total cholesterol, ...Authors: Lea AP, McTavish Date: 3/11/2010 Size: 6mbhttp://localhost:/Shared Documents/FDA/Submissions/LipitorLipitor: Dosing, Side Effects and IndicationsHMG-CoA reductase inhibitor which lowers plasma cholesterol levels by inhibiting endogenous cholesterol synthesis. It also reduces triglyceride levels through an as yet unproven mechanism. Dose-dependent reductions in total cholesterol, ...Authors: Lea AP, McTavish Date: 3/11/2010 Size: 6mbhttp://localhost:/Shared Documents/FDA/Submissions/Lipitor

Technical Documents

Product Marketing

Lipitor Physician Fact SheetHMG-CoA reductase inhibitor which lowers plasma cholesterol levels by inhibiting endogenous cholesterol synthesis. It also reduces triglyceride levels through an as yet unproven mechanism. Dose-dependent reductions in total cholesterol, ...Authors: Lea AP, McTavish Date: 3/11/2010 Size: 6mbhttp://localhost:/Shared Documents/FDA/Submissions/LipitorAtorvastatin: End of Patent StatementHMG-CoA reductase inhibitor which lowers plasma cholesterol levels by inhibiting endogenous cholesterol synthesis. It also reduces triglyceride levels through an as yet unproven mechanism. Dose-dependent reductions in total cholesterol, ...Authors: Lea AP, McTavish Date: 3/11/2010 Size: 6mbhttp://localhost:/Shared Documents/FDA/Submissions/LipitorLipitor: Common QuestionsHMG-CoA reductase inhibitor which lowers plasma cholesterol levels by inhibiting endogenous cholesterol synthesis. It also reduces triglyceride levels through an as yet unproven mechanism. Dose-dependent reductions in total cholesterol, ...Authors: Lea AP, McTavish Date: 3/11/2010 Size: 6mbhttp://localhost:/Shared Documents/FDA/Submissions/LipitorMeSH CloudCarcinoid Heart Disease Cardiac Tamponade Cardiomegaly Cardiomyopathies Endocarditis Heart Aneurysm Heart Arrest Heart Defects, Congenital Heart Failure Heart Neoplasms Heart Rupture Heart Valve Diseases Myocardial Ischemia Pericardial Effusion Pericarditis PneumopericardiumPulmonary Heart Disease Rheumatic Heart Disease Ventricular Dysfunction Ventricular Outflow ObstructionAllScientific Journals NIH Medline ScirusFDA

Document HistogramSource: Marketing SharePoint 2010Triad of Metabolic Syndrome, Chronic Kidney Disease, and Coronary Heart Disease with a Focus on MicroalbuminuriaMicroalbuminuria develops in many patients with metabolic syndrome and may be an important correlate of chronic kidney disease and coronary heart disease. Journal Article,J Am Coll Cardiol,June2011

Mortality in Adult Congenital Heart DiseaseLearn more about the causes of death for adults with congenital heart disease. ... in adults with congenital heart disease is known to be ... Journal Article,European Heart Journal,June2010

Heart Disease in Patients with Pulmonary EmbolismSome specific heart diseases in older patients could themselves be a possible source of pulmonary emboli. ... of review Several heart diseases are ... Journal Article,Curr Opin Pulm Med,September2010

Medline JournalsSource: Medline via BA Insight Federator

Heart DiseaseScope Note:Pathological conditions involving the HEART including its structural and functional abnormalities.See Also: Neurocirculatory Asthenia, Myocardial InfarctionKeywords: angina, high blood pressure, hypertension, ischemic heart disease, acute myocardial infarction, atherosclerosis, hypercholesterolemia, lipoprotein, low-density lipoprotein, LDLTaxonomy: Diseases (1,442,487)Cardiovascular Diseases (8,322)Heart Diseases (1,387)43DemoSearchPartsLongitude Search Parts Information OrchestratedRefiner TilesLocate refiners on multiple areas on page

Search TemplatesRefinement, Query, Result components Panels, Apps, & Sites

Widgets Search Within ListMulti-select (OR) Dynamic ListDate Slider Scalar Range SliderPie Chart Path Tree Search Bread CrumbsMulti-field Search Box Property-specific search in Search BoxSaved Query / History.and more ..

Rapid, Model-Driven Application DeliveryConfigurable and Reusable Components for a Compressed Time-to-Value4 to 12 Weeks Total Time-to-ValueSBA Platform

Unified View

Apps

46DataSilos

Email & Messaging

Search engines

CRM/ERPECM, Social Streams

Databases

Unstructured , Big Data

External Web Sites

SaaS/Office 365Data Layer

Presentation LayerLongitude ConnectorsLongitude AutoClassifierBA Insight & Unified View Architecture

Entity and Relationship ExtractionLongitude Federator

Longitude SearchPartsAlerting & TrendingLongitude FederatorSearch Makes the Connection!Longitude Search

The Demand for Unified View is Accelerating;Driven by two big underlying trends48Structured AND Unstructured BIG DATATechnology ExpectationsEnd-User ExpectationsConsumerization of IT & Intuitive User Experience

48201520102006State of the EnterpriseSource: IDC(1 Exabyte = 1 Million Terabytes) 60% Unstructured Data30% Unstructured DataTechnology Trend: Big Data161 Exabytes

10+ Data Silos988 Exabytes

80+ Data Silos

8,000 Exabytes

500+ Data Silos90% Unstructured DataEvery two days now we create as much information as we did from the dawn of civilization up until 2003Eric Schmidt (Former CEO of Google)49End-User Trend: Consumerization of IT

Consumer AppsSearch for Product, Restaurant, TravelEnterprise AppsSearch for Experts, Projects, Customers, Vendors, Parts,

IntuitiveUnified ViewIntuitiveTargetedContext-awareDevice-independentActionable

50

The world of informationat your FingertipsThe right information at the right moment to make decisions

Deliver relevant informationUnified View = POWERSPC2012 - Business 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.12/6/201251Want to Know More About SharePoint 2013 Search?The Essential Guide to Enterprise Search in SharePoint 2013Everything You Need to Know to Get the Most Out of Search and Search-based Applications

Available at BA Insight Booth #234 & downloadable free from www.SharePointSearch2013.com A one stop shop for e-books, videos and more about SharePoint 2013 Search

100+ page, in-depth guide to SharePoint 2013 search. 22 easy to digest chapters that can be read on their own or together

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