Creating a Public Safety Ecosystem · The Fujitsu partners have focused on delivering safe, ergonomic, mobile computing solutions specifically for police, fire, and EMS since 1999

Creating a Public Safety Ecosystem

Synchronizing Human and Digital Intelligence

FeaturingIntel® Core™ i7 vPro™ processor

Contents

Topics

Introduction ...........................................................................................................................................................

The Increasing Role of Citizen Involvement .................................................................................................................

..................................................................................................................

Social Communications Analysis ..............................................................................................................................

Crime Prediction Modeling ...............................................................................................................................................

Strategic Intelligence Command Centers .............................................................................................................................

National Private Networks for Public Safety

Human and Technology Partnering ...............................................................................................................................

Secure Data Access and Sharing .................................................................................................................................

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.........................................................................................................................Fujitsu Public Safety Mobile Solutions 14


Crime overall is decreasing, but chaotic events such as extreme weather, domestic terrorist attacks, gun violence, and opioid-related emergencies are increasing, requiring highly coordinated response protocols. From raucous inner cities to sleepy suburbs, the scopeand nature of these threats demand a new way of thinking and acting– a new, frictionless collaboration among agencies, departments, and vendor partners.1

Ideally, public safety professionals are already fitted with the latest smartphones, laptops, and tablets to receive targeted information about situations, individuals, and locations before they respond. However, when police, fire, EMT, first responders, and even utility companies can communicate and share data via secure channels, the severity and length of incidents may be lessened, and lives can be saved.

This is the next phase of digital age public safety. As more public safety leaders get introduced to sophisticated surveillance and big data technologies, they realize the benefits are within reach, if they can: Develop a roadmap with support from tech vendors and partners Gain funding for each step of a long-term project Ensure everyone is committed to learning and using these new tools to achieve their mission better

Introduction

1https://smartcom.motorolasolutions.com/top-three-trends-changing-the-future-of-public-safety/

03FeaturingIntel® Core™ i7 vPro™ processor

As importantly, these technologies can have a profound and farther-reaching impact when the intelligence they generate can be shared and securely stored for use by regional, state and national entities.

Right now, agencies are taking steps to create this intelligence-driven public safety ecosystem with the help of:

Integration of data,human and digital communication systems

Big data analytics, predictive analytics,Internet of Things, AI, etc.

Adaptive mobile technologies, such as tablets, laptops, smartphones, body cams

Nationwide public safety broadband

A willingness to partner withdepartments, agencies, vendors, etc

This paper will explore some of these technologies and initiatives and attempt to present the vision of a data-driven digital ecosystem for public safety in the 21st century.


Secure Data Access and Sharing

At the time when tech watchers were getting tired of hearing about ‘Big Data’, it’s exploding once again in the form of mobile devices and multi-media content easily handled by powerful wireless networks.

Video, sensors, voice calls, photos, and texts are streaming into public safety command centers. So are growing forms of civic engagement, like social media, which over 80% of police surveyed (in a U.S. survey) say helped them solve crimes. And then there’s the Internet of Things, expected to consume 25% of all external government spending by 2018.1

1https://smartcom.motorolasolutions.com/top-three-trends-changing-the-future-of-public-safety/

DATA IS JUST AS CRITICAL AS VOICE

89% of Public Safety Decision Maker Say


Here’s a short list of some of the technological trends at the forefront of modern policing and public safety:

Body Cameras:Required at many agencies as they havebeen shown to decrease the number of complaints due to the police force.

Facial Recognition:Has great potential and is being used more widely forsurveillance andtracking as its accuracy and sophistication increases.

Predictive Policing:This fundamental shift from reactive to proactive operations is made possible through advanced analytics and intervention models.

GPS Applications:Are being used by law enforcement to track and locate suspects and parolees faster.


Clearly, one of the biggest challenges is how to aggregate, prioritize and analyze all the data. However, before any strategic planning begins, decision-makers must understand that technology alone cannot solve public safety challenges. Success can only be achieved by seamlessly integrating human and technology expertise.

2https://onlinedegrees.sandiego.edu/top-5-trends-in-law-enforcement/

Next Generation 911:The technology is currently available, but future systems will be able to receive text messages, videos, and photographs.

Robots:The use of robots in police work continues to expand. For example, small dumbbell - or tank-shaped robots equipped with sensors can be used to infiltrate spaces or approach objects, like bombs, and send back audio and video.

Drones:The use of unmanned drones fitted with optical, zoom and/or thermal cameras is also on the rise. Search and rescue, active shooter situations and crowd monitoring are among notable examples.2

Here’s a short list of some of the technological trends at the forefront of modern policing and public safety:


The Increasing Role of Citizen Involvement

With over 25M cellphone users in the U.S. alone, connected citizens are becoming the eyes and ears of our communities. For example, texting is a fast and efficient way to transmit information to dispatch and field staff; the video is also a powerful way to connect public safety to live incident scenes and/or to provide evidence.3

3https://www.statista.com/statistics/231612/number-of-cell-phone-users-usa/


Social Communications Analysis

From Facebook posts to Tweets to emails, the actions of criminals, terrorist networks, and even disturbed individuals are recorded as strings of structured and unstructured text. To leverage this information, law enforcement needs to not only develop digital analysis tools but also use them routinely to help understand the motives and actions of these individuals.4

4https://emcien.com/res_guides/Big-Data-for-Public-Safety.pdf; tp:/


Crime Prediction Modeling

Perhaps the most exciting aspect of big data is the way it allows public safety and law enforcement agencies to combine different data sources and AI-driven analytics to create a single model for a specific situation - like one that might help them predict when and where criminal spikes may occur, for example.

Progressive public service agencies can then use these predictions to divert resources to the locations and times that are likely to require assistance, saving time, money and, potentially, lives.5

5www.kovacorp.com/4-ways-public-safety-agencies-using-big-data/


Strategic Intelligence Command Centers

Also known as Strategic Decision Support Centers (SDSCs), these data-crunching centers are being implemented in major cities across the U.S. with considerable success. Comprised of both human and technical assets, gigabytes of data from hundreds of sources (including social media and IoT), can be accessed, analyzed and organized into whatever categories are required by public safety agencies to assist in their mission. However, a solid foundation of integrated data sources, devices, and broadband and IT networks must be in place to ensure that the intelligence is shared efficiently and securely.

2https://onlinedegrees.sandiego.edu/top-5-trends-in-law-enforcement/


National Private Networks for Public Safety

Essential to the building of an intelligent public safety ecosystem is a reliable, secure network infrastructure. Ideally, to achieve the goal of maximum data sharing, this should comprise more than just the local public safety entities.

Currently, first responders connect via different frequencies and carriers depending on the state, which is sufficient for agencies functioning within the same vicinity. However, this places first responders who’ve crossed state lines at a communications disadvantage, relying on cell connectivity (or even landlines) to coordinate efforts.

The good news is that the First Responder Network Authority (FirstNet) is projected to make significant progress in 2018. FirstNet was authorized by Congress in 2012 as an independent authority with NTIA to provide emergency responders via the first, nationwide, high-speed broadband network dedicated to public safety.6

FirstNet will provide perhaps the most important technology needed to create a true digital ecosystem: a dedicated channel for public safety with end-to-end encryption and data transmission across the network.7

6 https://firstnet.gov/about7 https://www.wirelessweek.com/news/2018/01/public-safety-trends-2018


Human and Technology Partnering

Solving complex public safety issues is more than just a matter for the public safety IT leaders. Partnerships across different public service agencies - health, social services, education and so on - are alsoessential to success.

As the complexity and real or perceived dangers of modern life escalate, citizens, agencies, business partners, governments, and more, are seeking partnerships with organizations that can help keep their communities strong and safe. Getting those partnerships in place will allow them to access the expertise they need and be able to scale far beyond the capacity of a single individual or agency.

Organizations can also form strategic partnerships with technology vendors to stay current with new technologies and get advice and guidance on best-fit solutions. However, to fully power the connected public safety ecosystem, organizations must first re-architect themselves.7

7https://www.accenture.com/t00010101T000000Z__w__/gb-en/_acnmedia/Accenture/next-gen-7/tech-vision-2018/pdf/Accenture-TechVision-2018-A-Public-Safety-Perspective.pdf#zoom=50


14

Fujitsu Public Safety Mobile Solutions

Fujitsu has more than two decades of experience designing and manufacturing tablet computers for the public safety market.The Fujitsu partners have focused on delivering safe, ergonomic, mobile computing solutions specifically for police, fire, and EMS since 1999.

We have the products, service and experience to deliver high-performing, versatile, safe and reliable mobile computing platforms for your officers and first responders. All with an affordable total cost of ownership (TCO).

From tablets and mounts, to license plate recognition and in-car cameras, to back-end servers, full installation and after-sale support, Fujitsu is a partner you can trust.

Inside the vehicle. Out in the Field. Everywhere.

STYLISTIC Q616 Hybrid Tablet PCLIFEBOOK T726

Tablet PC

STYLISTIC Q736 Hybrid Tablet PC


Intel®11

FUJITSU AMERICA, INC.

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The statements provided herein are for informational purposes only and may be amended or altered by Fujitsu America, Inc. without notice or liability. Product description data represents Fujitsu design objectives and is provided for comparative purposes; actual results may vary based on a variety of factors. Specifications are subject to change without notice.

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Powerful, adaptive Fujitsu devices support all of the above… and more, thanks to cutting-edge R&D by Fujitsu and feedback from our public safety partners.

Fujitsu Mobile Public Safety Solutions


To learn more about Fujitsu Education Mobile Solutions, please visit https://ffa.fai.fujitsu.com/ or call a representative at 1-800-FUJITSU.

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Creating a Public Safety Ecosystem · The Fujitsu partners have focused on delivering safe, ergonomic, mobile computing solutions specifically for police, fire, and EMS since 1999