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creating a new generation
of solutions globally
for the “ifs” in
life
ANNUAL REVIEW | 2006
MetLife, Inc.200 Park AvenueNew York, NY 10166-0188
NYSE: MET
Chairman of the Board, President and Chief Executive OfficerC. Robert Henrikson U.S. Employees 36,000
Worldwide Employees 47,000
#1 U.S. Life Insurer(1)
Customer Reach MetLife is a leading provider of insurance and other financial
services to over 70 million customers around the world and, in the
United States, serves 88 of the top one hundred FORTUNE 500®
companies. Outside the United States, the MetLife companies have
direct operations in Latin America, Europe and Asia Pacific.
Product Leadership(2) MetLife is ranked #1 in most group product areas, including life,
auto and home, long-term care insurance, as well as institutional
annuities. MetLife is also the largest life insurer in Mexico.
At A Glance
(1) Life insurance in-force as of year-end 2005, A.M.Best Company, Inc.
(2) Group Life (premiums as of 9/30/2006), LIMRAInternational, Inc.; Group Auto & Home (excludingassociations, in-force premiums as of year-end2005), MetLife Market Research; Group Long-TermCare (including employer-sponsored sales and re-enrollments and group association sales, premiumsas of year-end 2005), LIMRA International, Inc.;Institutional Annuities (premiums as of year-end2005), LIMRA International, Inc.; Mexico (premiumsas of 9/30/2006), Estadistic AMIS.
Financial Strength Ratings for Metropolitan Life Insurance Company*
Moody’s Investors Service Aa2
Standard & Poor’s AA
A.M. Best Company, Inc. A+
Fitch Ratings AAAA
* Ratings as of March 1, 2007
1 Financial Highlights
2 Chairman’s Message
4 Institutional Business
6 Individual Business
8 Capturing the Retirement Opportunity
9 Auto & Home
10 International
12 Reinsurance
13 MetLife Bank
14 Focused on the “ifs” in Life
15 Investments
16 CAO
20 A World Class Team of Associates
21 Diversity
22 Finance
23 Legal Affairs
24 In the Community
26 Continuing the MetLife Tradition of Innovation
28 Board of Directors& Executive Officers
[ ]Contents
1#life insurerU.S.
This annual review is not a substitute for MetLife, Inc.'s annual report on Form 10-K or the annual report to shareholders. If you would like to see a complete set of financial statements for MetLife,Inc., visit www.metlife.com and select "Investor Relations."
(1) MetLife analyzes its performance using financial measures, including operating earnings, operating earnings available to common shareholders and operating earnings available to common share-holders per diluted common share that are not based on generally accepted accounting principles (“GAAP”). Operating earnings is defined as GAAP net income excluding net investment gainsand losses, net of income tax, adjustments related to net investment gains and losses, net of income tax and discontinued operations other than discontinued real estate, net of income tax.Scheduled periodic settlement payments on derivative instruments not qualifying for hedge accounting treatment are included in operating earnings. Operating earnings available to common share-holders is defined as operating earnings less preferred stock dividends, which are recorded in Corporate & Other. Operating earnings available to common shareholders per diluted common shareis calculated by dividing operating earnings available to common shareholders by the number of weighted average diluted common shares outstanding for the period indicated. MetLife believesthese measures enhance the understanding and comparability of its performance by excluding net investment gains and losses, net of income tax, and adjustments related to net investment gainsand losses, net of income tax, both of which can fluctuate significantly from period to period, and discontinued operations other than discontinued real estate, net of income tax, thereby highlight-ing the results from operations and the underlying profitability drivers of the business. Operating earnings, operating earnings available to common shareholders and operating earnings availableto common shareholders per diluted common share should not be viewed as substitutes for GAAP net income, GAAP net income available to common shareholders and GAAP net income avail-able to common shareholders per diluted common share, respectively. Reconciliations of operating earnings to GAAP net income, operating earnings available to common shareholders to GAAPnet income available to common shareholders and operating earnings available to common shareholders per diluted common share to GAAP net income available to common shareholders perdiluted common share, the most directly comparable GAAP measures, are included in MetLife, Inc.’s fourth quarter and full year 2006 earnings press release and quarterly financial supplement.Both documents can be found on MetLife’s Investor Relations Web page at http://investor.metlife.com. For the press release, click on “News & Events” and then “Financial Press Releases.” For thequarterly financial supplement, click on “Financial Information” and then “Quarterly Financial Supplement.” The non-GAAP measures used in this Annual Review should not be viewed as substi-tutes for the most directly comparable GAAP measures.
(2) Net investment gains (losses), net of income tax, includes gains (losses) on sales of real estate and real estate joint ventures related to discontinued operations of $3,079 million and $1,369 millionfor the year ended December 31, 2006 and 2005, respectively, and excludes gains (losses) of $186 million and $63 million for the year ended December 31, 2006 and 2005, respectively, fromscheduled periodic settlement payments on derivative instruments not qualifying for hedge accounting treatment.
(3) Adjustments related to net investment gains (losses), net of income tax, include amortization of unearned revenue and deferred policy acquisition costs, adjustments to the policyholder dividendobligation and amounts allocable to certain participating contracts.
(4) Discontinued operations, net of income tax, excludes gains (losses) from discontinued operations related to real estate and real estate joint ventures related to discontinued operations.
(5) Excludes net income from Corporate & Other.
Financial Results (amounts in millions, except per share data)(Years ended December 31) 2006 2005
Premiums and fees $31,198 $28,688Net investment income 17,566 15,066Other revenues 1,362 1,271
Total $50,126 $45,025
Policyholder benefits and dividends $28,022 $27,105Interest credited to policyholder account balances 5,240 3,938Other expenses 11,028 9,271
Total $44,290 $40,314
Operating earnings available to common shareholders (1) $4,018 $3,271Net investment gains (losses), net of income tax (2) 2,035 1,257Adjustments related to net investment gains (losses), net of income tax (3) 74 (45)Discontinued operations, net of income tax (4) 32 168
Net income available to common shareholders $6,159 $4,651Preferred stock dividends 134 63Net income $6,293 $4,714
Earnings per common share calculationWeighted average common shares outstanding - diluted 770.7 755.3Operating earnings available to common shareholders per common share - diluted (1) $5.21 $4.33
Net income available to common shareholders per common share – diluted $7.99 $6.16
DIVERSIFIED NET INCOME (5) 2006 RELATIVE STOCK PRICE PERFORMANCE SINCE IPO
TOTAL ASSETS
Chairman’s Message
“One constant I’ve experienced is a strong feeling of excitement by all whotouch MetLife—the feeling that we are on the verge of a new era in our evolution, intently focused on growth.”
page 2
Dear Associates:Last year was an excellent one for MetLife
as well as a pivotal year for me. After
assuming the role of Chairman in April, I
spent a good deal of time listening to, and
learning from, a great number of our
stakeholders in the U.S. and abroad: cus-
tomers, employees, analysts, shareholders
and fellow Board members, to cite just a
few. Although I have more than 35 years’
tenure with MetLife, I nonetheless have
found these past months enormously
informative and enriching.
One constant I’ve experienced is a strong
feeling of excitement by all who touch
MetLife—the feeling that we are on the
verge of a new era in our evolution,
intently focused on growth. I am more
confident than ever about our opportuni-
ties. Entrenched firmly in the giant
league of financial services companies,
MetLife is the leading life insurer in the
United States. At number 35 in the FOR-
TUNE 500®, we are a true powerhouse in
the industry. With the rapid integration
of the Travelers/CitiInsurance business
acquired last year, we are fast becoming
a global enterprise.
As you read through this annual review,
I’m confident you will be impressed by
the results across our businesses and
from our key enterprise initiatives. My
overall message is straightforward: build-
ing from a position of strength and a con-
sistent growth record, MetLife continues
to have enormous opportunities to
extend our leadership in the marketplace.
There’s no doubt that MetLife had a
strong 2006: record financial results,
including continued return on equity
expansion, increased top and bottom line
results, a 10% growth in total assets
compared to the year ended December
31, 2005 and, of course, the historic sale
of Peter Cooper Village and Stuyvesant
Town—the largest real estate sale in U.S.
history—for $5.4 billion.
Our performance has resulted in a strong
return to the shareholder, with MetLife
outperforming both the S&P 500 and the
S&P Insurance Index.
Multiple earnings sources continue to
provide MetLife with an important
competitive advantage, allowing us to
remain financially strong and deliver
good results, despite market challenges
that may arise from time to time in any
one of our businesses. A tradition of
strong underwriting, best-in-class prod-
ucts and services, depth and breadth of
excellent customer relationships and
attention to expense management are
hallmarks of how we manage MetLife
for the long-term.
Recognition of MetLife’s financial strength
improved over 2005, further enhancing
our flexibility. As a result of the successful
Travelers integration and the reduction in
leverage, Moody’s and Standard & Poor’s
removed their negative outlook on the
already strong financial strength ratings
for Metropolitan Life Insurance Company.
During the year, we also increased the
common stock dividend by 13%.
CREATING A NEW GENERATION OFSOLUTIONS GLOBALLY
Focusing on our core competencies will
enable us to meet customer needs
around the world. While needs vary
across markets and geographies, it is
also true that there are commonalities:
the need all people have to provide for
loved ones in the event of death, the
need to protect against disability or to
plan for secure “golden years”—these
are universal. They are the uncertainties—
the “ifs” in life—and as an insurer, we
are best positioned to help customers
mitigate them.
Chairman of the Board, President and
Chief Executive Officer
MetLife, Inc.
March 2007
page 3 [AR 2006]
With the Travelers integration complete, last
year was a transformational one for building
our global growth strategy. During my first
international tours as Chairman, I had the
pleasure of visiting our operations in East Asia
and India. These visits affirmed my belief that
we have enormous opportunities in these
regions, and the talent, skills and competen-
cies to leverage our leadership worldwide.
In 2006, we announced plans to open the
Global Operations Support Center in India,
our first MetLife-owned and operated service
facility offshore, to provide select services to
our lines of businesses around the clock.
Identifying additional ways to leverage our
core competencies around the world, we pre-
pared to enter the United Kingdom pension
closeout business, tapping into a market
undergoing significant transformation and for
which we are uniquely suited as a leader in
the U.S. pension business.
We also have begun to instill in our company
a more rigorous and consistent global mind-
set, incorporating principles of cultural under-
standing and strategy development into our
training and performance management pro-
grams, as well as in our everyday dialogue.
At MetLife, when we talk about “creating a
new generation of solutions,” one of the
greatest areas of opportunity lies in the retire-
ment arena. Given an aging population,
MetLife is now facing a tremendous challenge
to develop innovative solutions that can help
people take care of the risks that they simply
can’t self-insure.
Thought leadership was a major focus this
year as many of my colleagues and I sought
to raise awareness and visibility of MetLife
as a leader in the U.S. retirement market.
We participated in a number of industry
events, including the Longevity Summit in
Washington, D.C. We also provided expert
support to the government through testimo-
ny to the Senate Committee on Aging.
Other opportunities for MetLife lie in another
area in which we are already a powerhouse:
voluntary benefits. As the employee benefits
framework continues to shift from employer-
financed to employee-paid, we are well pre-
pared to deliver innovative solutions to both
our corporate and individual customers.
CONTINUED FOCUS ON THE FUNDAMENTALS
As we pursued business growth in 2006, we
also continued to strengthen customer pro-
tection—the very backbone of the company.
A major goal during the year was to ensure
that compliance, ethics and risk management
are best-in-class core competencies for
MetLife. We also implemented a new global
corporate oversight function in key actuarial
processes to confirm appropriateness and
transparency of pricing, understanding of
major risks associated with new product
development, and consistency of financial
reporting processes. In Investments, we
researched, analyzed and implemented a new
risk limit system to deliver strong returns while
maintaining appropriate risk to the enterprise.
MetLife’s vast distribution power continues to
be at the heart of our ability to introduce new
customers to MetLife. Indeed, distribution has
increased eightfold since MetLife went public
almost seven years ago. With 38 sales forces
within MetLife alone, we have a unique and
distinct advantage to tap opportunities for
profitable customer growth.
The MetLife brand, already one of our great-
est assets, was further enhanced in 2006 as
the company launched a refreshed brand
platform and new advertising campaign.
Highlighting our ability to provide “guaran-
tees for the if in life,” the campaign focuses
on how MetLife helps customers manage the
uncertainties in life and, in an era when they
are shouldering more of a financial burden
than ever before, create a personal safety
net. To further establish a consistent brand
platform with a common look and feel, we
recently concluded a global agreement with
United Media for use of Snoopy and the
PEANUTS® characters throughout the world.
We are building a company poised for the
future. With our focus on diversity and inclu-
siveness, we are a magnet for the outstanding
talent that will drive MetLife’s success in the
years ahead.
Without a doubt, today MetLife is at an excit-
ing juncture in its history. I want to thank my
predecessor, Bob Benmosche, for his leader-
ship, vision and commitment to strengthening
and growing our enterprise.
I especially want to thank all MetLife associ-
ates for a terrific 2006. After all, you are
MetLife to our customers. And, as I’ve said
before, it’s our customers who will define
success in the years ahead.
Sincerely,
Institutional Business continues to be an industry powerhouse,
demonstrating its leadership and success in the employee
benefits arena.
For the full year 2006, Institutional Business delivered strong
financial results, achieving record operating earnings available to
common shareholders (as defined on page 1) of $1.7 billion.
Across the board, group insurance fundamentals remained solid
while Institutional grew at a rate outpacing the market.
During the year, MetLife added 11 new National Account
customers (groups with more than 25,000 employees), effective
January 1, 2007. These sales are significant because this business
has unparalleled persistency, and 90% of MetLife’s growth in this
market comes from current customers. In the middle market
(companies with 500-25,000 employees), Institutional Business
has experienced double-digit growth since 2003, growing the top
line by more than 10% and the bottom line even faster. Finally,
among smaller customers (those with fewer than 500 employees)
Institutional Business also has been growing at a double-digit
pace, and MetLife sees excellent potential for future growth.
In the wake of the Pension Protection Act of 2006 and other reg-
ulatory reforms, MetLife has significant opportunities to bring
solutions to the marketplace that help employers better manage
pension plan and benefits liability issues. Going forward, Institu-
tional Business will continue to strengthen its overall capabilities
in the retirement and savings business, including accelerating
efforts in the pension closeout arena.
Thought leadership is an important component of MetLife's
corporate reputation and its growth in the institutional
business. In April, with the International Longevity Center-
USA as co-host, MetLife hosted its second national benefits
symposium, bringing together more than 200 leaders from
the benefits industry, corporate America, the Federal govern-
ment and academia to discuss a topic of increasing impor-
tance: longevity and its impact on the workplace. As a
cornerstone of its thought leadership strategy on topics
related to aging and retirement, the national benefits sympo-
sium is a high-impact way to advance the dialogue around
critical industry issues, reinforce MetLife’s expertise and
differentiate the company from its competitors.
page 4
Institutional Business
INSTITUTIONAL BUSINESS MAINTAINS
RELATIONSHIPS WITH
61,000EMPLOYERS, COVERING
39millionPEOPLE.
FEDERAL EMPLOYEES DENTAL AND VISION INSURANCE PROGRAM
Leveraging the corporate “if” campaign, a new Institu-
tional Business advertising campaign was launched in
the fall, designed to heighten awareness of the open
benefit enrollment season and urge employees to take
action to protect themselves against the financial
uncertainties they may be confronting. Since employ-
ees spend less than 30 minutes a year making their
benefits selections, this campaign not only included
awareness advertising, but also a unique educational
component that demonstrates MetLife’s ability to pro-
vide consumers with their own “safety net.”
MetLife's service platform continues to be a point of
differentiation in the marketplace. The company’s
focus on strong lasting relationships has significantly
impacted customer retention rates and loyalty metrics
as well, strong indications that MetLife is primed for
continued success in the employee benefits arena.
page 5 [AR 2006]
...continues to be an industry powerhouse
In 2006, MetLife was selected by the U.S. Office of Personnel Management
along with six other insurance carriers to offer employee-paid dental insur-
ance to federal employees and annuitants—a population of 4.5 million
potential customers. Preparations actually began five years ago with National
Accounts and Dental Product Management working with the Government
and Industry Relations Department to provide expertise to congressional
staffers who drafted the legislation that led to the creation of the Federal
Employees Dental and Vision Insurance Program (FEDVIP). A formal request
for proposal was sent out in October 2005. Once MetLife was awarded the
business, a multi-faceted marketing campaign was developed for the
November 2006 enrollment period to build awareness of MetLife and its
capabilities. The campaign encompassed public relations, onsite enrollment,
out-bound email/calling, web marketing, advertising in the Washington D.C.
metro area and the attendance at more than 250 benefit fairs.
As the cornerstone of MetLife’s expansion into the world of employee-paid den-
tal products, the FEDVIP program opens up an opportunity for MetLife to create
new strategies and models for the future. With more than 715,000 federal
employees and annuitants electing MetLife’s plan, this was a great way to start.
page 6
Individual Business
“When independent advisors and
brokers see that it is MetLife behind the
products and guarantees, it instills a
level of confidence in our relationship
with them, which results in true part-
nership and success.”— JOSHUA GERRY
wholesaler, Independent Distribution
MetLife’s strong brand name, competitive product line and financial
strength continue to benefit the company in the highly competitive
retail insurance and annuity marketplace. In 2006, Individual Business
continued to demonstrate this as it delivered $1.5 billion in operating
earnings available to common shareholders (as defined on page 1), a
23% increase over 2005’s results. This achievement was due to the
business’s continued focus on maximizing MetLife’s market-leading
product portfolio, broad distribution and leading client service.
Annuities in general continue to receive sustained attention among
MetLife’s target markets as those seeking guaranteed income for life
look to companies that can offer competitive features, strong rates and
high financial strength ratings. MetLife is clearly a leader on all these
fronts. During 2006, Individual Business leveraged and grew the broad
distribution and wholesaling team that was acquired through the Trav-
elers transaction while continuing to introduce new living benefits,
such as the Lifetime Withdrawal Guarantee, which is expected to be an
attractive feature in 2007.
In 2006, the environment for the life insurance market remained challeng-
ing. Because of this, MetLife continues to maintain a long-term vision of
where the business is headed but also made some notable changes in
2006 that will benefit both the company and its clients. In addition to
introducing a more competitive underwriting approach while
maintaining appropriate risk standards, Individual Business also
adopted the Swiss Re Life Underwriting Manual and refreshed the
enterprise foreign travel program. These, and other initiatives, were
undertaken based on input received directly from the company’s sales
channels. Moving forward, MetLife is committed to offering compet-
itive products, but is just as dedicated to focusing on the long-term
and, for that and many other reasons, will continue to put nothing
but quality business on its books.
At the same time, MetLife’s Independent Distribution Group (IDG) seeks
to continue expanding relationships with major banks and brokerage
houses. In fact, the IDG’s wholesaling team has more than doubled since
2002. In the year ahead, bank distribution for both fixed and variable
annuities will become an increasingly important outlet for MetLife’s
independent channel, as well as independent financial planners.
“In today’s marketplace, there is a sea of product options. Financial
advisors are looking to partner with firms that want to partner with
them. They are looking to work with people who are reliable, credible
and carry out their business with integrity. As a wholesaler for MetLife’s
annuities, I’m placed several dozen paces ahead of competitors as a
result of MetLife’s standing and commitment to these qualities. When
independent advisors and brokers see that it is MetLife behind the
products and guarantees, it instills a level of confidence in our relation-
ship with them, which results in true partnership and success,” said
Joshua Gerry, wholesaler for Independent Distribution.
page 7 [AR 2006]
“MetLife’s institutional relationships have
enabled us to become the onsite financial
planning firm for our region’s largest and
most respected companies. The relation-
ship gets us in the door, but it’s MetLife’s
deep suite of products that allows our
financial services representatives to serve
as trusted advisors to the employees at
those companies, helping them achieve
their dreams.”
MetLife’s enterprise-wide retirement expertise is well known in both the
individual and institutional markets, and increasingly among non-profit
organizations as well. MetLife Resources’ expertise in tailoring retirement
solutions for healthcare, education, non-profit and governmental organ-
izations has made MetLife a leader in the 403(b) and 457 markets. Early
in 2006, MetLife Resources completed the integration of the acquired
CitiStreet Associates business. As a result of that transaction, MetLife
Resources is now the number two provider in the K-12 retirement plan
market and the fifth largest provider serving the 403(b) market.
With more than 725 representatives and $38 billion in total assets,
MetLife Resources continues to grow. In 2006, MetLife launched a Roth
403(b) offering for the company’s non-profit business clients to provide
plan participants with additional options and flexibility when it comes
to saving for retirement. In addition, during the year, MetLife Resources
launched MetLife ComplyNow in response to the pending Federal Trea-
sury Department 403(b) income tax regulations. MetLife ComplyNow
is a simple, no-fee program that K-12 school districts can implement to
help meet current 403(b) program administration requirements, as well
as those believed to be necessitated by the proposed regulations.
METLIFE RESOURCES
— PAUL BLANCO managing director, Connecticut’s Barnum Financial Group
Focusing on our clients
At the same time, in a continued commitment to the value of face-to-
face distribution, MetLife’s Agency Distribution Group has grown its tal-
ent base of financial services representatives. Total salespower
increased in 2006, as did both the retention of agents and per agent
productivity. With a continued emphasis on recruiting in a variety of
multi-cultural markets, the individuals who make up the MetLife and
New England Financial sales channels are increasingly being positioned
as retirement specialists in their local markets. MetLife’s representatives
truly represent the face of America as they partner with their clients to
serve as their trusted advisors on a variety of financial issues.
In 2007, Individual Business has a number of strong attributes,
including its leading market position and diverse distribution, that will
enable it to continue to achieve further successes in the marketplace.
page 8
[ Capturing the retirement opportunity]
“Today’s boomers are looking for a partner who can help them make sense of allthe changes, risks and opportunities that retirement brings, so that they are bet-ter prepared to make the transition to retirement and keep it on track. That iswhere MetLife comes in. We can help them bring together all the pieces andaddress retirement in a more comprehensive way, which we feel is somethingthat’s not being done effectively in the marketplace.” — MELODY DIPPOLD, RSG
This is why MetLife formed the
Retirement Strategies Group
(RSG) to focus and drive the
direction of MetLife’s retire-
ment business across the enter-
prise. The work of the RSG, in
close partnership with the lines
of business, has been focused
on establishing clear direction
for MetLife in the retirement
market, targeting those transitioning into or already in retire-
ment, and setting in motion initiatives to build momentum.
In the first half of 2006, the RSG took a systematic approach
to evaluating the retirement opportunity and where MetLife
could be distinctive. Several insights about consumer needs
and the competitive landscape were identified—in particu-
lar, the importance of advice in helping individuals recognize,
understand and act on their retirement risks. In addressing
the question of how MetLife can be distinctive, the RSG
identified four key sources: collaboration between Individual
Business and Institutional Business, benefits expertise to help
consumers transition to retirement, seamless packaging of
products that address multiple risks, and thought leadership
that demonstrates our retirement expertise.
Several key strategies were proposed based on this assess-
ment, with the idea that they both provide the foundation
for a sustainable competitive advantage and also leverage
much of what MetLife already does today. A core strategy
is to develop a cadre of retirement specialists to support
our clients’ retirement needs—whether individual cus-
tomers or employees of institutional relationships. These
retirement specialists—MetLife representatives with
retirement-specific qualifications and training—will be ini-
tially deployed in 2007 as part of another key initiative—
retirewise®—a structured program delivering education
and advice at the workplace.
The RSG is also partnering with MetLife Bank to introduce
retirement specialists to clients in order to help them pre-
pare for the transition to retirement, and is examining
opportunities to use packaging to meet multiple retire-
ment needs.
To develop visibility and establish MetLife as one of the “go-
to” providers of retirement solutions, MetLife’s first retire-
ment ad debuted in September 2006 and MetLife began
building its first-ever retirement site for consumers on
metlife.com. A new newsletter targeting key stakeholders—
“Retirement Source”—was also introduced.
IN THE U.S. ALONE, 77 MILLION BABY
BOOMERS WILL REACH TRADITIONAL
RETIREMENT AGE OVER THE NEXT TWO
DECADES. WITH INCREASING LONGEVITY,
HOWEVER, COME NEW RISKS, INCLUDING
RISING HEALTH AND LONG-TERM CARE
COSTS, UNCERTAINTIES OF GOVERNMENT-
AND EMPLOYER-PROVIDED RETIREMENT
BENEFITS, AND THE POSSIBILITY OF PEO-
PLE OUTLIVING THEIR INCOME.
...creating a newgeneration of
solutions globally...
page 9 [AR 2006]
Through product innovation, best-in-class
offerings, and a proven commitment to cus-
tomer service, Auto & Home achieved
record operating earnings available to com-
mon shareholders (as defined on page 1) of
$414 million in 2006, a 78% increase over
2005. This marks a strong, four-year com-
pound annual earnings growth rate of
16%. In addition to being the largest
provider of employer-sponsored group auto
and home products, MetLife continues to
achieve strong results due to its diverse dis-
tribution capabilities as well as a disciplined
approach to business fundamentals and
expense management.
Auto & Home also solidified its leadership
position as an innovator in 2006 as it
became the first national insurer to add Iden-
tity Theft resolution services at no additional
premium on its automobile policies. This
builds upon the company’s decision in 2005
to be the first insurer to include the service in
its standard homeowners, renters and condo
policies. Auto & Home also continued to
generate significant momentum with the
expansion of its package policy, GrandPro-
tect, which provides customers with a con-
venient way to insure multiple vehicles,
residences, boats and excess personal liabil-
ity. By year end 2006, GrandProtect was
offered in 33 states and accounted for
almost 7% of new product sales in those
states—a percentage that is expected to
reach 10% in 2007.
During 2006, Auto & Home introduced
METRIX — a sophisticated new pricing
program that enables the company to gener-
ate greater momentum by broadening its mar-
ket niches, opening new sales opportunities,
while also enhancing agents’ retention ratio
for existing customers. In states where it has
been introduced, METRIX has increased sales
by more than 40% on average. METRIX is cur-
rently only available for Auto & Home’s auto
policies, but will be added to its homeowners
policies in the upcoming year.
Auto & Home
“The combination of productand pricing innovationmakesMetLife Auto & Home thenumber one personal linesprovider that my agency doesbusiness with. Because of our location
next to the mountains and Lake Winnipesaukee,
New Hampshire, I have many upper middle class
and high income customers with multiple prod-
ucts, such as rental cottages,RVs,boats,motorcy-
cles and snowmobiles. The ease andconvenience of a product like
GrandProtect—with one premium,one deductible,
one carrier—fills a niche that few other insur-
ance carriers can match.GrandProtect is a perfect
fit for our agency, and METRIX is allowing us to
offer these products to a broader spec-trum of customers. That, coupled
with the tremendous MetLifebrand recognition, makes for a com-
bination that’s hard to beat.”— THOMAS O’DOWDindependent agent,
principal of J. Clifton Avery, Inc.
The year marked the ongoing successful integration of CitiInsurance
around the world and showed just how well MetLife solutions can
help meet the needs of customers everywhere.
NEW PRODUCTS
The strategy of bringing MetLife core competencies to markets
around the world was demonstrated through innovative product
development in many countries. For example, the Guaranteed Mini-
mum Withdrawal Benefit (GMWB) annuity in South Korea marks a
new generation of offerings for the country where MetLife has a tra-
dition of leading with new and popular products. Similarly, in Japan,
MetLife’s latest guaranteed annuity product—GMWB for Life—pro-
vides innovative features that meet very specific preferences and mar-
ket conditions. And, in Mexico, a critical illness cancer product has
been launched to build out MetLife’s health-related business there.
INNOVATIVE DISTRIBUTION
Just as important to the continued high growth of International is the
way MetLife reaches customers. In South Korea, TV home shopping
networks provide a great way to get to a specific desirable customer
target. The initial success witnessed in this channel has been adapted
and exported to other markets in Asia. In particular, Taiwan and Beijing
have also begun using home shopping networks to introduce products.
Bank distribution is also a crucial channel for International as strong
relationships with banks in many markets provide an excellent means
of reaching a broad range of customers. Often, these relationships take
the form of creative partnerships—like BancoEstado in Chile, where
MetLife has a direct ownership stake in the success of the distribution
network as well as benefiting from the sale of our products. MetLife’s
expanding global relationship with Citigroup also provides important
channels around the world such as risk and protection solutions in mar-
kets like the United Kingdom, Belgium and Poland.
‘BUILDING’ IN MEXICO
MetLife’s largest business outside the U.S. commands a leading mar-
ket share and a well identified brand presence in Mexico. It was only
appropriate that MetLife’s headquarters there match the stature of
the operations, which is why MetLife opened a new building in the
Polanco district of Mexico City. MetLife’s business in Mexico has
strong prospects as International builds on the strong core estab-
lished in the country to extend distribution, such as worksite market-
ing, and in the Mexican pension market or AFORE. And more
ground is being broken there in a totally immersive brand experience
for customers. Outdoor advertising at local mass transit stops,
repeated television segments for those in the common areas, educa-
tional materials and information about MetLife are provided to cus-
tomers during their frequent visits to MetLife’s state-of-the-art
service centers in downtown Mexico City.
page 10
International
IN OPERATING EARNINGS available to common
shareholders (as defined on page 1) in 2006, which was a year
characterized by strong fundamental business execution
combined with impressive innovation.
$224million
INTERNATIONAL CONTINUES TO PLAY
AN INCREASINGLY IMPORTANT ROLE
IN METLIFE’S OVERALL GROWTH
STORY AND DELIVERED
page 11 [AR 2006]
Shortly after becoming Chairman & CEO in early 2006, Rob
Henrikson embarked on a historic trip to the Asia Pacific region to
visit MetLife’s operations in China, Japan and South Korea. This
was followed by a trip to India later in the year. The visits were
marked by celebratory events and important meetings with
MetLife’s business leaders and government officials.
A high-impact event featuring participation by Shanghai’s Deputy
Mayor and the U.S. Counsel General marked the launch of the
MetLife brand in China’s economic capital—Shanghai. In South
Korea, the Chairman marked MetLife’s 17th anniversary in the
market—the world’s sixth largest life insurance market and the
second largest business for MetLife outside of the U.S. In Beijing,
he presented important commentary on pensions and the chal-
lenges facing all aging societies at the Beijing Mayor’s Global Advi-
sory Council. In Tokyo, Rob met with MetLife’s joint venture
partner—Mitsui Sumitomo—to review the extremely successful
annuities business there.
While in India, an announcement about business expansion plans
helped MetLife to forge a vital relationship with one of India’s
largest financial institutions, UTI Bank. This relationship will help
MetLife gain rapid access to a large and geographically diverse
customer base in this vibrant, high-growth country.
The Chairman's visits to these markets emphasize the growing
importance of International for MetLife.
adding tremendous capabilitiesand reach across the globe
“By using innovative wholesaler models
learned from our MLI colleagues in the
U.S., we have provided products in a
new way for the Japanese market. Since
Japan’s population is older and longer-
lived than America’s, our products
aren’t just popular, they help to solve a
big challenge for our aging society.”
— YUTAKA CHUJOassistant general manager, Corporate Planning and
General Affairs, MSI MetLife
HISTORIC VISITS
Reinsurance Group of America, Incorporated (RGA), with approxi-
mately $2 trillion of life insurance in force and assets of approxi-
mately $19 billion, is among the largest global providers of life
reinsurance. In addition, RGA provides clients with risk manage-
ment, facultative underwriting, product development and distribu-
tion, and financial reinsurance (capital-motivated) services. In
addition to its U.S. and Canadian operations, RGA has subsidiary
companies or offices in Australia, Barbados, China, Hong Kong,
India, Ireland, Japan, Mexico, Poland, South Africa, South Korea,
Spain, Taiwan and the United Kingdom. MetLife, Inc. is the benefi-
cial owner of approximately 53% of RGA’s outstanding shares.
During the year, RGA continued to set industry standards for expert
underwriting and pricing, as the company offered clients customized
products and solutions to transfer risk and improve profitability.
RGA’s global operations delivered strong premium growth in
2006. RGA has been successful in building its global business by
leveraging best practices and expertise in one market for the ben-
efit of others, keeping a close watch on industry and market
trends, and responding with innovative products and services that
help clients prosper and grow.
Its momentum in the Asia Pacific market was validated by an inde-
pendent survey of life insurers. The survey, generated by NMG Finan-
cial Services Consulting in its annual review of Asia’s life and health
reinsurers, named RGA the leading life reinsurer of new business.
The Asia Pacific results were remarkable in view of RGA’s relatively brief
time-in-market: The survey clearly indicated that RGA has moved into
the top tier of reinsurers from a standing start within the last decade.
NMG surveyed key decision-makers and influencers of approximately
150 insurance companies in 15 Asia Pacific countries. RGA’s leadership
in terms of new business market share was based on the company’s
proactive relationship management, fair terms of trade and com-
petitive pricing, as well as its creativity and ability to solve problems.
page 12
Reinsurance
experienced professionalscontinue to bring focus to the market
REINSURANCE NET PREMIUMS AND OTHER REVENUES
page 13 [AR 2006]
MetLife Bank
Created in 2000, MetLife Bank has proven itself to be one of the lead-
ing direct banks in the United States as well as a strategic business unit
for MetLife, representing added revenue, cross-sell opportunities, and a
significant source of customer acquisition.
The customer and deposit growth MetLife Bank has seen in recent years
continued in 2006 as the deposit base grew 7% to $4.6 billion.
MetLife Bank offers its products through multiple distribution chan-
nels, including the Internet, a dedicated call center, more than 3,100
MetLife agents, and through Institutional Business. This multi-channel
distribution strategy has been a differentiator in the marketplace and
a critical reason for the Bank’s success, along with a strong brand
name and savings rates that are among the highest in the industry.
The Bank boasts higher average account balances in its money
market/savings accounts than the industry average, and consistently
earns high marks for customer satisfaction.
To differentiate itself in the marketplace and address a growing con-
sumer concern, in 2006 the Bank introduced a robust, concierge-type
Identity Theft resolution service for free to all of its depositors, becom-
ing the first national banking institution to provide this level of service
on a broad scale, regardless of whether the identity theft occurred
with a MetLife Bank product. The Bank also introduced home equity
lines of credit as a complement to its mortgage offerings. To better
meet the needs of its agents and customers in key growth markets,
the Bank also created a Regional Banker network of individuals who
work closely with MetLife agents and advisors to heighten awareness
of the wide portfolio of MetLife Bank products. All this has allowed
MetLife Bank to continue to build momentum.
“Through my involvement with the
Bank, I’ve had opportunities to
connect with customers whom I may
not have otherwise been able to
reach. MetLife Bank provides me
with the opportunity to help people
free up money, and also, better pro-
tect themselves by introducing them
to other great products, whether
that’s property and casualty, life,
annuity or mortgage products. The
Bank has been a great door opener.”100,000CUSTOMERS with approximatelY TWO-THIRDSbeing new to the MetLife family of companies. — RICK FORTUNE
functional manager, MetLife’s Agency Distribution Group
METLIFE BANK GENERATED $300 MILLIONIN NEW DEPOSITS IN 2006 AND, FOR THEFIRST TIME, THE BANK EXCEEDED
page 14
...creating a newgeneration of
solutions globally...[ Focused on the “ifs” in life]
Today, consumers recognize
they are shouldering more of
the responsibility for their finan-
cial futures. Strategic brand
positioning studies conducted in
the U.S. and in international
markets reveal common themes
and significant areas of consis-
tency across countries, particularly consumers’ growing
desire for guarantees in a world marked by financial
uncertainty. Although consumers see the value of own-
ing life insurance and other protection products, they
often remain underinsured due to the perception that
insurance is complicated and difficult to understand.
MetLife's brand promises to remove these purchase
barriers to make consumers feel like smarter, more con-
fident buyers. As a result of our refreshed brand posi-
tioning, customers will feel that by working with
MetLife, for the first time they can create their own
personal safety net, a guaranteed plan to protect them
and their families for life. They should feel that of all
providers of financial services, MetLife is distinct in
offering "guarantees for the if in life."
Reflective of our brand strategy, “if” is the title of
MetLife's latest advertising campaign. Highlighting that
"if" is a part of life, as well as a key part of our brand
name, the campaign is focused on what market
research shows consumers value today: simple solu-
tions, clear-cut advice, a company they can depend on,
and the confidence that will help them feel good about
the decisions they make.
Customers, investors and analysts agree that MetLife
has phenomenal brand recognition. Delivering on our
brand promise will maintain our edge for years to
come, and continue to differentiate MetLife as the
partner who can help customers plan for all the
“ifs” in life.
“Though our personal “ifs” may be different,one thing is certain: By working with MetLife,people can create their own personal safety netto manage both the uncertainties and, impor-tantly, the possibilities we all face everyday.”
— LINDA STONE, Global Brand & Marketing Services
METLIFE’S BUSINESS IS ALL ABOUT UNDER-
STANDING AND APPLYING OUR CORE COMPE-
TENCIES TOWARD MEETING CUSTOMER
NEEDS, WANTS AND HOPES. OUR CUSTOMERS
DON’T DREAM ABOUT POLICY RIDERS; THEY
DREAM OF LIFE'S POSSIBILITIES AND HOW
THEY CAN MANAGE THE "IFS" IN LIFE.
page 15 [AR 2006]
Investments
With more than $325 billion in general account portfolio assets and
a multi-billion dollar annual cash flow, MetLife Investments was an
important contributor to MetLife’s financial performance in 2006,
generating approximately $17.6 billion of net investment income.
Investments engaged in several innovative investment activities in
2006, including the introduction of new asset classes, new busi-
nesses and a focus on skilled portfolio management. Indeed,
MetLife’s investment professionals are always looking at new ways
to profitably access the market and manage the company’s assets to
achieve strong results for MetLife. In 2006, Investments did this and
much more to solidify MetLife’s position as a premier asset manager.
While spread management was a key focus in 2006, Real Estate and
Agricultural Investments also played high-visibility roles. Specifically,
the sale of Peter Cooper Village and Stuyvesant Town (see sidebar)
and the origination of a landmark mortgage loan originated by
MetLife’s Timberland Finance Group were significant transactions. In
2006, MetLife’s Timberland Finance Group placed a $1.6 billion
mortgage loan secured by 2.3 million acres of timberland through-
out the United States. A significant player in the agricultural invest-
ments arena for almost 90 years, MetLife is one of North America's
largest private lenders to agriculture.
NEW AND INNOVATIVE OPPORTUNITIES
2006 was also a year marked by many firsts for Investments. “In
2006, MetLife was the first life insurer to become a member of the
Federal Home Loan Bank of New York,” notes Andy DeRosa, who
heads the capital markets desk. “This membership enables us to
tap into a new source of reliable funding and liquidity for MetLife.”
MetLife also developed an innovative joint initiative with Farmer
Mac to obtain funds at attractive interest rates by pledging
MetLife’s agricultural loans as collateral. Also during the year,
MetLife executed the industry’s first global guaranteed interest
contract in the developing Canadian “Maple Bond” market, which
was created in 2005 when Canada relaxed foreign investment
restrictions on Canadian pension plans and retirement funds.
All together, these and other new initiatives will be critical to MetLife
being able to achieve strong investment returns in the future.
In 2006, MetLife completed its $5.4 billion sale of Peter Cooper
Village and Stuyvesant Town, a premier residential property that
was an important component of MetLife’s real estate equity
portfolio for nearly 60 years. Associates from across the enter-
prise came together to help complete the single largest real
estate transaction in U.S. history.
“This property was a prominent asset in
MetLife’s real estate portfolio and we were
very pleased with the market reaction we
received. This sale really demonstrated
what the MetLife team is all about as
departments all across MetLife worked
together to complete this transaction,
enabling MetLife to diversify its real estate
equity portfolio in record time.”
2006 INVESTMENT ASSET ALLOCATION
— DAVID POLITANOregional director, Real Estate Investments’ Northeast Region
page 16
CAO
THE CHIEF ADMINISTRATIVE OFFICER (CAO) ORGANIZATION,
WITH OVER 7,000 ASSOCIATES, PROVIDES HIGH VALUE BUSINESS
SOLUTIONS, ADVICE AND SERVICES THROUGHOUT THE METLIFE
ENTERPRISE. THE POWER OF CAO STRETCHES ACROSS THE
GLOBE AS METLIFE’S ASSOCIATES PARTNER WITH BUSINESS LEAD-
ERS AND TEAMS BOTH DOMESTICALLY AND INTERNATIONALLY.
SERVICE STILL A KEY TO SUCCESS
For the second straight year, MetLife’s Customer Response Cen-
ter (CRC) earned the prestigious designation of “Certified Center
of Excellence” from Purdue University’s Center for Customer-Dri-
ven Quality. Awarded to only 10% of call centers applying (of
which, just 25% win in two successive years) the award recog-
nizes the strong commitment of all CRC associates to deliver
best-in-class customer service and increase customer satisfaction,
retention and loyalty. As the voice of MetLife, answering about
26 million customer phone calls each year, the CRC vision state-
ment expresses the sentiment behind the achievement: “We will
be the reason our customers are ‘Met for Life.’”
In 2006, CRC associates embraced a culture of advocacy. Their goal
is to understand the customers’ needs and provide useful informa-
tion about MetLife products that can help meet those needs. The
shift to the new culture began with the introduction of advocacy
during recruiting and was reinforced with new training for all associ-
ates, call monitoring, on-the-job coaching and results measurement.
The CRC utilizes emerging technology to meet increasing customer
expectations for service. Knowing that with the right solution they
could improve Interactive Voice Response (IVR) utilization and the
customer experience, CRC associates partnered with MetLife’s busi-
nesses, IT and a leading vendor in speech recognition technology to
launch two new speech recognition applications. Both provide cus-
tomers the option of speaking their requests to an automated sys-
tem and greater ease of use.
“The design of a conversational applica-tion is an art. The key to producing aquality product is understanding howcallers respond to it.”
ENTERPRISE SYSTEMS SOLUTIONS (ESS)
ESS partnered with MetLife’s businesses on initiatives that span
the enterprise, driving down costs and providing new market
opportunities. Demand has never been greater and ESS has
stepped up to the challenge by providing innovative business
solutions, new systems and new technologies.
Auto & Home IT installed Image and Workflow technology in all
of its field claim offices and its Dayton Service Center, creating
virtual claims files that are routed and accessed instantly online.
Auto & Home won FileNet’s CTO Innovation award for this appli-
cation, unique in the insurance industry for its advanced work-
flow capabilities and use of cutting-edge technology.
Enterprise Program Management is applying the knowledge
gained last year in integrating the Travelers acquisition to the
management of key enterprise programs. Examples of this
include, the Retirement Savings Group and preparing for the
launch of the pension closeout business in the United Kingdom.
While the task of getting a start-up insurance company off the
ground 3,000 miles away is daunting, the process and frame-
work provided by Enterprise Program Management has enabled
Institutional to make substantial progress in a very short time.
NEW SPEECH RECOGNITION APPLICATIONS GO LIVE
— KRISTEN DENICEmanager, Business Solution Planning Self Service
page 17 [AR 2006]
Global Technology Solutions (GTS) has reengineered the Investments
derivatives business with a new version of the MUREX system that will
enable MetLife to continue using derivatives as a hedge for investments
as the company’s portfolio grows. The new system provides collateral
management, risk analysis and position control, enabling MetLife to
outpace our competition in the use of derivatives.
Individual Business IT and Enterprise Technology Solutions very success-
fully integrated the Travelers Hartford Infrastructure, converting 94 Trav-
elers Life & Annuity business applications to MetLife’s standard
technology and processes in a single weekend, the culmination of a 16-
month effort. Individual Business IT also delivered enhancements to the
annuities technology platforms to gain competitive advantage through
the offering of new and enhanced funds, riders and product features.
Institutional Business regained General Motors’ group life record-
keeping servicing, in part because of the ability of MetLife’s systems
to deliver the services required. At the same time, MetLife was
pleased to be selected by the U.S. Office of Personnel Management
(OPM) to be a provider of dental benefits for Federal employees and
annuitants. This project demonstrated the concept of “One
MetLife,” as many technology teams—Institutional IT, Corporate
Systems eBusiness, IB Call Center and Enterprise Technology Sys-
tems—responded as one to make this implementation successful.
Powering MetLife from within...
METLIFE DEVELOPS GLOBAL OPERATIONS SUPPORT CENTER
In 2006, MetLife announced plans to develop the Global Oper-
ations Support Center in India. This CAO shared services facility
will be staffed by MetLife associates and provide services to
MetLife’s business and staff functions worldwide. Input for the
Center’s development, coordinated under the auspices of
Global Sourcing Solutions, involved organizations throughout
MetLife. Analyzing and identifying processes to migrate, select-
ing a location, ensuring compliance with Indian laws and regu-
lations, and defining technological requirements took the efforts
of multiple teams across the enterprise. Participating organiza-
tions included Global Sourcing Solutions, Legal Affairs, HR, Cor-
porate Communications, Procurement, Finance and all the lines
of business. The Program Implementation Management Office
provides ongoing oversight, which includes monitoring all activ-
ities, facilitating communications and identifying interdepen-
dencies and critical milestones. Process migrations to the Center
are scheduled to begin during the second quarter of 2007, with
the teams continuing their efforts as future opportunities to
leverage the Center’s capabilities are identified.
page 18
HUMAN RESOURCES (HR)
HR completed the rollout of the Centralized Staffing Initia-
tive, improving candidate experience, reducing manage-
ment time, enabling HR generalists to spend more time
consulting with managers and upgrading the ability to
track and reduce costs as well as produce recruitment met-
rics. As part of a team spanning the department and its
partners, associates from People Practices, Compensation,
HR Business Leaders, Learning & Development, the HR Ser-
vice Center, ESS and Corporate Communications worked
to build an internal executive recruiting function and part-
nered with a recruiting specialty firm to outsource recruiting
activities at entry level through manager positions. Since
the program was implemented in June, over 2,000 posi-
tions have been filled, including 29 officer positions.
As one of the key partners supporting MetLife’s increasing
global presence, HR successfully completed a major proj-
ect to capture core personnel data for all employees
around the world on a single HR system, and introduced a
new global “Reach Me” directory that includes the com-
pany's International associates. Further to building a
shared global mindset among associates, leadership and
management development offerings were updated to
incorporate competencies focused on creating a global
perspective. In order to improve assimilation of new Inter-
national leaders, a comprehensive global program was
piloted to onboard new officers, for rollout in early 2007.
To continue to understand and enhance the level of
employee engagement throughout the enterprise, HR led
the implementation of the 2006 Associate Survey. Utiliz-
ing expertise from across the department, HR provided
tools, resources and analysis to drive the process and par-
ticipation in both the survey and follow-up planning. As a
result, MetLife work teams developed 2,300 action plans
that target areas of workplace opportunity, and some
enterprise changes were made in MetLife’s compensation
and performance management programs.
With MetLife winning significant new business as one of the providers of the new
Federal voluntary dental program, Human Resources and the CRC stepped up to
support Institutional Business. Associates, many of them volunteers, formed teams
to come up with creative solutions to accommodate a high call volume during the
open enrollment period. Customized training and new technology were devel-
oped. During the three-week enrollment period, these units handled almost
100,000 calls from Federal employees.
A CHALLENGE FROM THE CHAIRMAN
“The planning and flexibility paid off.CRC successfullyserviced the Federal employees during enrollmentwhile making sure that all current customers were serv-iced in a manner they’ve come to expect from MetLife.”
Implemented during third quarter, the Chairman’s Challenge for life insurance was a col-
laborative effort involving HR, Global Brand & Marketing Services, Internal Communica-
tions, Institutional Business and Legal Affairs. Timed to coincide with National Life
Insurance Awareness month in September, the initiative was designed to increase asso-
ciate understanding of life insurance and its importance in building a personal safety net.
A multi-media program was implemented to educate associates about life
insurance and, particularly, their group life insurance benefits; provide associ-
ates with educational tools and resources, such as a life insurance calculator, to
begin thinking about how much insurance they need; taking some type of
action by either purchasing life insurance, making the informed decision that
they are well covered, or even changing their beneficiaries.
At the end of the campaign, more than 5,500 associates confirmed they completed
the Chairman’s Challenge and more than 2,000 additional life insurance coverages
were in force. Post-campaign versus pre-campaign survey results show significant
gains in understanding of group life coverages (total favorable 89 percent vs. 58 per-
cent) and confidence in having adequate coverage (82 percent vs. 69 percent).
Many also expressed that they were able to be better brand ambassadors for MetLife.
SUPPORTING INSTITUTIONAL BUSINESSDURING FEDVIP ENROLLMENT
— CHRIS FOVELCRC Dental product coordinator
“It was a rewarding experience to be able to assistcallers on such an important decision.”
— BECKY VOGEL licensing specialist, HR Corporate Licensing & Registration
page 19 [AR 2006]
CORPORATE ETHICS & COMPLIANCE (CEC)
MetLife’s various distribution channels are
committed to ensuring best-in-class compli-
ance and business practices and promoting
the company’s core values of honesty,
integrity and trust. For example, partnering
with CEC, Mike Vietri, executive vice presi-
dent, Individual Business Agency Distribution
Group (ADG) and his management team
have positioned compliance as a key value
proposition during the sales process to the
customer and during producer recruiting.
Mike believes MetLife’s industry leading com-
pliance program provides the company with
a competitive advantage in the marketplace.
INTERNAL AUDIT
Internal Audit’s role has solidified as a key
stakeholder and partner to the businesses in
their continued design, development and
management of such MetLife initiatives as
the Retirement Strategies Group and the
Global Operations Support Center. Internal
Audit’s design of specialized project man-
agement models in support of these initia-
tives is now the standard by which project
progress is evaluated. The delicate balance
of remaining a key stakeholder in a project’s
governance, coupled with Internal Audit’s
partnering with the businesses in support of
their objectives, has created a “win/win”
environment for MetLife.
AVIAN FLU
Corporate Real Estate and Corporate Secu-
rity and Safety, in partnership with the lines
of business, completed an extensive review
of the avian flu issue and spurred major con-
tingency planning across the enterprise to
minimize risk from this potential pandemic
and ensure continuity of business opera-
tions. This process significantly enhanced
MetLife’s Crisis Management program.
CORPORATE REAL ESTATE (CRE)
CRE implemented several strategic space initia-
tives including in NY, NJ, Tampa and Boston,
moving 7,000 employees while reducing over-
all operating expenses. Expenses have been
reduced by exiting leases and selling non-
strategic properties while, at the same time,
investing significantly in new and existing prop-
erties that both support MetLife’s evolving
business needs and create an appropriate
work environment for our associates.
One example of a significant initiative in 2006
was MetLife signing a 21-year lease at 1095
Sixth Avenue in mid-town Manhattan. Relo-
cating to Manhattan is consistent with
MetLife’s stature as a worldwide provider of
financial services in today’s global market-
place, and allows room for future growth and
expansion. At the same time, MetLife’s Long
Island City site will continue to serve as an
important MetLife location, housing a state-
of-the-art Information Technology Center.
CORPORATE PROCUREMENT
Corporate Procurement continues to meet and
exceed its goals, saving the company money,
providing the enterprise with crucial processes,
mitigating risk and ensuring compliance to
both internal and external controls. Procure-
ment’s operational excellence was recognized
with MetLife’s receipt of the inaugural
Aberdeen Award, based on the performance
impact of service chain activities and mastering
the methodologies for financial, operational
and customer-centric performance excellence.
PRIVACY
Special Regulatory Matters & Privacy addressed
data protection issues, led the privacy team for
the Global Operations Support Center and
strengthened MetLife's global privacy oversight
while enhancing compliance processes.
CAO LAUNCHES RECOGNITION PROGRAM
In February, the CAO Organization launched its
innovative CAO Recognition Program. Focused
on celebrating behaviors that enable CAO associ-
ates to unleash the power of the enterprise, the
program was developed by a committee drawn
from all areas of the CAO Organization and facil-
itated by “recognition champions” in each CAO
department, as well as by each department’s Plan-
ning Board. The program consists of three levels of
recognition: ongoing peer-to-peer, quarterly
departmental and, the highest level of recogni-
tion, the annual C-A-Ovation Award. In designing
the program, committee members studied best
practices of other recognition programs and
worked with IT, Procurement and e-Business to
develop solutions that would make participation
in and administration of the program simple.
A special Web site, launched in conjunction with
the program, enabled associates from all across
the MetLife enterprise to easily nominate CAO
associates for recognition by submitting a simple
online form. The program has been widely
embraced by associates, as evidenced by the fact
that, during its first year, more than 3,100 associ-
ates received recognition. The numbers are
expected to climb in 2007.
...creating a newgeneration of
solutions globally...
page 20
“Everything we do as associates of the enterprise is far more than just
a job. Although many of us never see first hand the impact of what
we do at MetLife, know that today we have helped someone, some-
where prepare for the ‘ifs’ in life.” — MARLENE PORTER, Institutional Business
[ Is a world class team of associates] MetLife associates play a vital
role in our ability to provide
meaningful solutions for cus-
tomers and, each day, give life to
our brand. We are experts in
financial guarantees and, as important, in qualities you
can’t put a value on, like compassion and understand-
ing. A magnet for outstanding talent, we continue to
attract the best in the financial services industry.
In 2006, associates applied their professional expertise
and their commitment to do what’s best for customers
and for shareholders. We provided thought leadership
to the industry and brought MetLife into new markets.
Regardless of the role—whether sitting face-to-face
with a customer or behind the scenes in our support
organizations—associates delivered in outstanding
ways. The results prove it: record financial results and
strong customer satisfaction ratings.
Associates not only make a difference in our company’s
success, but within MetLife and in the community, too.
Led by associates, our affinity groups hosted activities to
benefit colleagues—including various workshops and
opportunities to hear from senior leaders about their
career successes and challenges. At the same time, 96%
of employees participated in the MetLife Associate
Survey. They told us they are more engaged, more satis-
fied and more positive about every dimension of their
work climate, and they wrote over 3,000 pages of com-
ments to take MetLife to the next step.
In the community, associates also made a difference on
their own or through one of MetLife’s volunteer partner-
ships—mentoring young people, providing assistance to
seniors and participating in charity walks and runs. Over
3,000 pints of blood were donated in drives throughout
the year, and 500 associates joined the Bone Marrow
Registry, partly to help a colleague in need.
MetLife associates around the world unite in a very spe-
cial mission: at the end of the day to help people feel
hopeful about their lives. To a terrific team, for a terrific
year and for every life you touched, thank you!
OVER 70 MILLION CUSTOMERS COUNT
ON US TO BE THERE FOR THEM WHEN
THEY NEED US MOST. THE REASON WHY
IS SIMPLE: OUR PEOPLE.
page 21 [AR 2006]
Diversity
Diversity has been a part of MetLife’s rich history and continues to be
a business imperative. Given this, in 2006, MetLife remained focused
on activities that advanced the company’s commitment to diversity in
the workforce, workplace and marketplace. Specifically, MetLife
developed diversity business plans that focused on recruitment, com-
munication, leadership accountability and talent development.
A DIVERSE WORKFORCE
MetLife people are the engine that drives the company’s success and
are MetLife’s most important resource. By promoting a diverse work-
force, MetLife brings together people with the talents, perspectives
and experiences to drive the company forward. In 2006, to continue
the pursuit of becoming an employer of choice, MetLife partnered
with the Rainbow Push Coalition, the National Urban League, the
American College, the Forte Foundation and INROADS, to name a
few. Workforce initiatives included a summit designed to provide
African-American financial services professionals with advice and
strategies to advance their careers; programs to attract women to
pursue sales leadership careers; as well as internship opportunities
that were provided to nearly 160 INROADS interns, a 45% increase
from 2005. In addition, the MetLife INROADS Alumni Network
(MIAN) was developed for former INROADS interns who have
accepted full-time positions with MetLife.
AN INCLUSIVE WORKPLACE
Diversity is not owned by any one department or business within
MetLife, but is embedded in the way the company does business.
Each associate plays a vital role in creating an inclusive and welcoming
work environment. Through the work of MetLife’s diversity champi-
ons—individuals who have a more deliberate and focused role in
advancing diversity—there were various initiatives undertaken to
advance the company’s diversity objectives. Among them were several
Diversity & Inclusion days, which allowed associates to learn about and
embrace different cultures and traditions. Over 3,500 associates par-
ticipated in an educational experience designed to enhance awareness
and skills to support a diverse and inclusive workplace. Additionally,
MetLife’s affinity groups continued to offer networking and peer sup-
port programs for associates across the enterprise.
To address work-life challenges, the Enterprise Diversity Council
and the Office of Diversity launched a new Work-Life Solutions
guide. The guide outlines MetLife’s work-life programs and poli-
cies, and is designed to assist associates with meeting their unique
needs in regard to emotional well-being, health and wellness, fam-
ily and caregiving, personal and professional growth, daily living
and financial freedom.
MetLife’s continued commitment to diversity has been recognized
year after year by leading diversity-focused organizations. In 2006,
the company received recognition from the Human Rights Campaign
Foundation, the National Association for Female Executives, Working
Mother magazine and Black MBA magazine, among others.
A MULTIDIMENSIONAL MARKETPLACE
Given the changing demographics, today more than ever, MetLife
serves the needs of a global and diverse marketplace. In 2006, the
company’s initiatives focused on the unique needs of the multicul-
tural and women’s markets. Furthermore, MetLife’s Mature Market
Institute partnered with the American Society on Aging to conduct a
study on Out and Aging: The MetLife Study of Lesbian and Gay Baby
Boomers, the first national survey of its kind.
“Serving on the Enterprise Diversity
Council has helped tremendously to
broaden my knowledge of MetLife.
I’m proud to be such an integral part
of creating a progressive working
environment where all of our associates
can truly maximize their potential.”
— MIRA GRAETZ-BALLInternational Investments
“Are you a good company to own? That’swhat analysts and shareholders want toknow. We communicate MetLife’s storyof strong performance and long-termvalue creation every day. It is a huge teameffort that involves not only the IR team,but associates across Finance as we showthe proof in the numbers.”
page 22
Finance
— JORGE RAMIREZInvestor Relations
TREASURY WORKSTATION IS HERE!
MetLife Finance contributed to the company’s record performance by
managing risk, leveraging capital, providing strong accounting and
controls, and working with the lines of business as well as Investments
to create value. It was active in the investment community too, build-
ing shareholder confidence and strengthening our ratings as MetLife
demonstrated its capital flexibility. Finance continued to enhance its
processes, creating a more efficient, state-of-the-art function as well.
ACTUARIAL ACUMEN—RIGOROUS RISK MANAGEMENT
Throughout last year, Finance implemented a global corporate
oversight function for key actuarial processes such as pricing, product
development, asset-liability management and reinsurance. As a result,
the company is better positioned to manage risk, price products, and
allocate reserves more effectively, contributing to an already-strong
underwriting and risk management discipline.
As part of its focus on risk management, Finance expanded its hedging
strategies, including the use of innovative capital market structures.
EXPENSE DISCIPLINE
In 2006, MetLife was focused on its spending, investing in targeted
areas like technology. With an eye on expense discipline, Finance con-
ducted a detailed review of its expense reporting processes to increase
their effectiveness and assure that business partners receive vital deci-
sion-making information even sooner. As a result, a new resource, the
Expense Management Center, was formed and rolled out to Individ-
ual and Institutional Businesses.
Supporting every associate’s role in managing costs, Finance provided
cost-saving tips to associates and managers throughout the year.
CLOSING IN ON THE FINANCIAL CLOSE PROCESS
Finance continued to strengthen its accounting and control processes.
This included accelerating by several days the close process, allowing
for even greater transparency of information and faster decision
making. In addition, progress was made in standardizing the general
ledgers of several international entities.
ADVISORS TO THE LINES OF BUSINESS
The Business Finance functions continued to drive growth by serving
as advisors to the lines of business on various matters, such as enter-
ing new markets, product development and pricing, agency prof-
itability, reporting and strategic planning.
DEVELOPING PEOPLE
On the associate front, Finance continued to invest in associate devel-
opment, expanding its Associate Rotation Program in 2006 and
adding one international rotation in Australia. This 12-month pro-
gram offers associates an opportunity to experience various areas
within Finance, from Financial Operations to M&A, and gain exposure
to senior leaders across the organization on high-level projects.
Treasury manages the company’s cash resources. It is a big responsibil-
ity given that over $1 billion of cash must be managed each day. The
group makes sure that MetLife has the right liquidity to manage its
investments and deliver on its benefits and guarantees.
In 2006, Treasury completed a multi-year project to bolster cash man-
agement capabilities. Now complete, the Treasury Workstation (TWS)
offers automation of our daily cash-position processing and incorpo-
rates cash forecasts and wire processing onto an enterprise platform.
Hundreds of associates from Finance and the enterprise contributed
to this effort. Today, MetLife is using TWS to leverage our capital
more efficiently and for greater returns.
page 23 [AR 2006]
Legal Affairs
Best-in-class professional services
“Legal Affairs is very innovative, creative,responsive and supportive.”
— ED BERKOmanaging director, Investments
MetLife’s growth and leading market position in the industry are,
without a doubt, defined in part by the people who support the
enterprise worldwide. Recognizing this, Legal Affairs in 2006 was
again an industry leader as it successfully achieved its vision in pro-
viding exceptional, best-in-class professional services to its business
partners while playing a leadership role in key enterprise initiatives.
In 2006, Legal Affairs was a critical player in ensuring that MetLife’s
businesses were well positioned to help customers meet their retire-
ment needs. Partnering with key enterprise leadership on various
efforts, including high-level meetings and participation in hearings and
other public policy forums, Legal Affairs raised awareness in Congress
of the emergent retirement income crisis and how MetLife’s products
can help address it. Because of this effort, MetLife was able to assist in
developing a Senate Aging Committee hearing on risks in retirement
and advocated for provisions included in the new Pension Protection
Act that will encourage annuitization, expand the availability of invest-
ment advice and clarify rules surrounding defined benefit plan funding
and cash balance plans. Within MetLife, various divisions of Legal
Affairs also supported several Retirement Strategies Group initiatives.
Helping the enterprise achieve its objectives for top- and bottom-
line growth was a key priority. In 2006, Legal Affairs provided
generic and product-specific legal advice for the global “if” cam-
paign; supported the successful bid to provide group voluntary den-
tal coverage to federal employees; supported several new Individual
Business product, distribution and speed-to-market initiatives;
assisted in the preparation of the pension closeout business in the
United Kingdom; and partnered with Investments to diversify the
company's portfolio and achieve Investments' global strategies.
Legal Affairs also helped strengthen MetLife’s market position in other
ways. Several measures were undertaken with business clients to create
a more simplified enterprise structure that is capital and tax efficient,
including a number of mergers, divestitures and company restacks.
At the same time, Legal Affairs continues to support various aspects
of the launch of the Global Operations Support Center in India.
Finally, in 2006, two important enterprise real estate transactions—the
historic sale of Peter Cooper Village and Stuyvesant Town and the leas-
ing of 12 floors at 1095 Avenue of the Americas for MetLife's business
operations—were projects that required a number of proactive contri-
butions from Legal Affairs. Both of these transactions required signifi-
cant legal documentation and negotiation, and involved extraordinary
government affairs and public relations activity that proved to be critical
to the successful completion of the transactions.
Whether it be effectively managing litigation and regulatory matters or
maintaining strong corporate governance practices and procedures,
Legal Affairs continued to fulfill its vision in 2006.
page 24
In the Community
From its earliest days, MetLife has been an involved corporate citizen
in the communities where it does business. This tradition continues
as MetLife grows in the U.S. and across the globe. Thirty years ago,
MetLife created MetLife Foundation (MLF) to support health, civic,
educational and cultural organizations, and local foundations have
been established in Mexico and Korea in recent years.
In 2006, MetLife and MLF focused on such vital areas as aging,
education, youth development and community building. Programs
included working with non-profit organizations to uncover key
issues and find solutions.
The growing aging population is having an enormous impact on
the way people live and work the world over. The huge baby
boom generation is more likely than previous generations to reach
old age and, as a result, experience both the joys and woes of
aging. These demographic trends call attention to many significant
issues, including caregiving, brain health, outliving resources, com-
munity preparation and workforce and volunteer depletion. MLF is
working with leading non-profits to address these issues and help
develop creative responses. For example, The Maturing of
America—Getting Communities on Track for the Aging of the
Baby Boomers assesses the readiness of cities to meet the needs of
the aging population and identifies communities that are not only
good places to grow up but also good places to grow old. Funded
by MLF and conducted by the National Association of Area Agen-
cies on Aging with other leading organizations, this study is a
wake-up call to communities that need to begin to plan for the
growing aging population.
Alzheimer’s disease is one of the most serious consequences of
aging. The MLF Awards for Medical Research in Alzheimer’s Dis-
ease marked its 20th anniversary of searching for a cure for
Alzheimer’s and have provided over $10.5 million to scientists for
research. “Over the past 20 years, MetLife has recognized an
extraordinary group of investigators, the vast majority of whom
continue to make important contributions to Alzheimer’s dis-
ease,” said past winner Dr. Donald Price of the Johns Hopkins
University School of Medicine. “The award has allowed recipi-
ents to recruit and support young investigators who have cre-
ated a pipeline of those committed to Alzheimer’s research, thus
assuring continued progress toward a cure.”
From its earliestdays, MetLife has been an involved corporatecitizen in thecommunities whereit does business.
page 25 [AR 2006]
With the growing emphasis on aging issues, MetLife has not forgotten
the importance of helping young people—especially those who are
economically, socially or physically disadvantaged—get a good start in
life. Support is provided for youth development programs, including
after-school programs, arts and health education and school improve-
ment. In many locations, MetLife associates volunteer as mentors to pro-
vide adult role models and help young people succeed.
In 2006, MetLife and MLF made contributions of $34 million. In addition,
MetLife committed $65 million in new community investments that
improve the quality of life for individuals and families, including financing
affordable housing in low- and moderate-income communities and
economic and community development and services.
“Over the past 20 years, MetLife
has recognized an extraordinary
group of investigators, the vast
majority of whom continue to
make important contributions to
Alzheimer’s disease. The award
has allowed recipients to recruit
and support young investiga-
tors… thus assuring continued
progress toward a cure.”
— DONALD PRICEpast award winner,
John Hopkins University School of Medicine
page 26
1879MetLife does something that no American insurer is doing. Itoffers Industrial insurance to help“workingmen” and their families.By 1909, we are the largest lifeinsurer in North America due tothe success of this business.
1883MetLife hires its first femaleagent, 37 years before womencan vote in the U.S.
1900MetLife is first to offer a cash surrender privilege on Industrialpolicies. During the Depression,we pay $1 billion in cash surrenders to customers.
1930MetLife insures every fifth man, womanand child in the U.S. and Canada.
1931MetLife studies help formulate the SocialSecurity System.
1940s and 50sMetLife invests in America’s development,including railroads and public utilities.
1945MetLife is the largest private contributor tothe Allied cause during World War II. Thecompany invests almost 52 percent of itstotal assets in U.S. and Canadian bonds.
[Continuing the MetLife tradition of innovation] 1909MetLife creates a Welfare Division,including a Visiting Nurse Service forpolicyholders. During its 44 years in existence, more than 20 million peoplereceive over 100 million nursing visits.
MetLife is first to introduce a low-cost whole life policy.
1922MetLife's group operation is the first to enable employees to secure moreinsurance by contributing to cost.
1868MetLife has its origins in 1863when the National Union Lifeand Limb Insurance Companyis created to insure Civil Warsoldiers against disabilities. In 1868, the focus shifts to lifeinsurance, and MetropolitanLife begins business.
1947MetLife buys the first public bondissue of the World Bank.
1954MetLife installs UNIVAC, the life insur-ance industry’s first large-scale computer.
MetLife is the first insurer to beselected as an administrator of the Federal Employees’ Group Life Insurance Program.
1962MetLife is first to enter the large market dental business and five yearslater, large market prescription drugs.
1926MetLife writes the first group plancovering more than 100,000 lives for General Motors.
1930sDuring the Great Depression, MetLife rescues more than 7,000 farms from foreclosure.
...creating a newgeneration of
solutions globally...
page 27 [AR 2006]
1964With the Red Cross, MetLife develops the first nationwide blood bank.
1974MetLife introduces flexible work hours for associates.
1976MetLife Foundation is established to carryon MetLife’s long-standing tradition ofcorporate contributions and communityinvolvement.
1983MetLife is the first large insurer to sell variable and universal life.
1991MetLife surpasses $1 trillion of lifeinsurance in force, the first NorthAmerican insurer to do so.
1985In a bold move,MetLife signs Snoopyand the PEANUTS®
gang to appear in its advertising, departingfrom more traditionalcampaigns.
2001MetLife is the first insurer tolaunch a nationally chartered bankunder the Gramm-Leach-Bliley Act.
MetLife is first to pay claims afterSeptember 11.
2002In its largest single internationalacquisition to date, MetLifeacquires Aseguradora Hidalgo, S.A., in Mexico. This puts MetLifeon a path to becoming Mexico'slargest life insurer and beginsMetLife International’s journey as a growth engine for MetLife.
2003MetLife introduces a suite of retire-ment income products to protectBaby Boomers from longevity risk.
2004MetLife is first to raise maximum life insurance policy amounts to 30 times income to address underinsurance.
MetLife enters one of the largest futuregrowth markets for life insurance in the world—China.
MetLife is asked by Congress to be athought leader on retirement and savings.
2000MetLife takes another bold step,transforming to a stock company tocreate even greater value. At thetime of its IPO, it is the most widelyheld stock in North America.
MetLife has been helping people with the “ifs” in life throughout its history. While those “ifs” may
have looked different in the 1860s, or even a decade ago, MetLife has always understood a customer’s
need for solutions that provide peace of mind and financial guarantees. Our solutions have extended
beyond our customers, too, to shape our industry, support our associates and build our communities.
2005MetLife completes its largestdeal ever with the purchase ofTravelers Life & Annuity.
MetLife is the first to offerproperty and casualty customers one policy package, one deductible and one bill: GrandProtectSM.
2006MetLife is selected as a dental provider for theFederal Government.
1986MetLife Foundation recognizes theimplications of Alzheimer’s diseaseand establishes an awards programto support medical research.
page 28
Board of Directors &Executive Officers
C. ROBERT HENRIKSON
Chairman of the Board, President and
Chief Executive Officer, MetLife, Inc.
CURTIS H. BARNETTE
Of Counsel, Skadden, Arps, Slate,
Meagher & Flom LLP
SYLVIA MATHEWS BURWELL
President, Global Development Program,
The Bill and Melinda Gates Foundation
BURTON A. DOLE, JR.
Former Partner and Chief Executive
Officer, MedSouth Therapies, LLC
CHERYL W. GRISÉ
Executive Vice President of Northeast
Utilities, President, Utility Group of
Northeast Utilities, and Chief Executive
Officer of its principal operating subsidiaries
JAMES R. HOUGHTON
Chairman of the Board,
Corning Incorporated
R. GLENN HUBBARD, PH.D.
Dean, Graduate School of Business,
Columbia University
HARRY P. KAMEN
Retired Chairman of the Board and
Chief Executive Officer,
Metropolitan Life Insurance Company
HELENE L. KAPLAN
Of Counsel, Skadden, Arps, Slate,
Meagher & Flom LLP
JOHN M. KEANE
General, United States Army (Retired)
Co-Founder and Senior Managing
Director, Keane Advisors, LLC
JAMES M. KILTS
Founding Partner,
Centerview Partners Management, LLC
CHARLES M. LEIGHTON
Executive Director, US SAILING
HUGH B. PRICE
Senior Fellow, The Brookings Institution
DAVID SATCHER, M.D., PH.D.
Former Surgeon General, United States
KENTON J. SICCHITANO
Retired Global Managing Partner,
PricewaterhouseCoopers LLP
WILLIAM C. STEERE, JR.
(Lead Director)
Retired Chairman of the Board and
Chief Executive Officer, Pfizer Inc.
C. ROBERT HENRIKSON
Chairman of the Board,
President and Chief Executive Officer
STEVEN A. KANDARIAN
Executive Vice President and
Chief Investment Officer
JAMES L. LIPSCOMB
Executive Vice President and
General Counsel
WILLIAM J. MULLANEY
President, Institutional Business
CATHERINE A. REIN
Senior Executive Vice President
and Chief Administrative Officer
WILLIAM J. TOPPETA
President, International
LISA M. WEBER
President, Individual Business
WILLIAM J. WHEELER
Executive Vice President and
Chief Financial Officer
Board of Directors Executive Officers
page 29 [AR 2006]
This Annual Review contains statements which constitute forward-looking statements within the mean-
ing of the Private Securities Litigation Reform Act of 1995, including statements relating to trends in the
operations and financial results and the business and the products of the company and its subsidiaries,
as well as other statements including words such as “anticipate,” “believe,” “plan,” “estimate,”
“expect,” “intend” and other similar expressions. Forward-looking statements are made based upon
management’s current expectations and beliefs concerning future developments and their potential
effects on the company. Such forward-looking statements are not guarantees of future performance.
Actual results may differ materially from those included in the forward-looking statements as a result
of risks and uncertainties including, but not limited to, the following: (i) changes in general eco-
nomic conditions, including the performance of financial markets and interest rates; (ii) heightened
competition, including with respect to pricing, entry of new competitors, the development of new
products by new and existing competitors and for personnel; (iii) investment losses and defaults; (iv)
unanticipated changes in industry trends; (v) catastrophe losses; (vi) ineffectiveness of risk manage-
ment policies and procedures; (vii) changes in accounting standards, practices and/or policies; (viii)
changes in assumptions related to deferred policy acquisition costs, value of business acquired or
goodwill; (ix) discrepancies between actual claims experience and assumptions used in setting
prices for the company’s products and establishing the liabilities for the company’s obligations for
future policy benefits and claims; (x) discrepancies between actual experience and assumptions used
in establishing liabilities related to other contingencies or obligations; (xi) adverse results or other
consequences from litigation, arbitration or regulatory investigations; (xii) downgrades in the com-
pany’s and its affiliates’ claims paying ability, financial strength or credit ratings; (xiii) regulatory, leg-
islative or tax changes that may affect the cost of, or demand for, the company’s products or
services; (xiv) MetLife, Inc.’s primary reliance, as a holding company, on dividends from its subsidiaries
to meet debt payment obligations and the applicable regulatory restrictions on the ability of the sub-
sidiaries to pay such dividends; (xv) deterioration in the experience of the “closed block” established
in connection with the reorganization of Metropolitan Life Insurance Company; (xvi) economic,
political, currency and other risks relating to the company’s international operations; (xvii) the
effects of business disruption or economic contraction due to terrorism or other hostilities; (xviii) the
company’s ability to identify and consummate on successful terms any future acquisitions, and to
successfully integrate acquired businesses with minimal disruption; and (xix) other risks and uncer-
tainties described from time to time in MetLife, Inc.’s filings with the U.S. Securities and Exchange
Commission. The company specifically disclaims any obligation to update or revise any forward-
looking statement, whether as a result of new information, future developments or otherwise.
EDITORIAL: METLIFE PUBLIC RELATIONS, INTERNATIONAL COMMUNICATIONS & INTERNAL COMMUNICATIONS
DESIGN: METLIFE CREATIVE SERVICES
MetLife, Inc.200 Park Avenue, New York, NY 10166www.metlife.com
0609-2245 ORDER#1900029316(0307)© 2007 METLIFE, INC. PEANUTS © United Feature Syndicate, Inc.