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CREATING A LEARNING CULTURE
Chip Handley
VP, Training
Ring Power Corporation
Who is Ring Power?
To Create a Learning Culture…
We needed to find
the right LMS partner
for our journey
We chose our partner and launched
the journey in July 2015
”THE ENEMy”➢ Poor Due Diligence during Selection Process
➢ A Lame Training and Implementation Plan
➢ No Collaboration with our Cat Dealer learning community
➢ Team Continuity and Lack of Buy-in
➢ The Stormy Sea of Change
“FAILURE IS NOT AN OPTION”
➢Prepared post mortem report 1 year before INFOR contract expired
➢Oct 2017 took my new team to visit the Alabama Cat Dealer
➢ Jan 2018 signed a 3 year agreement with Convergence
March 5-9, 2018
Our Core LMS Implementation Team of 5
headed to Camas, Washington for 3 days
of training with…
March 27-29 we invited Kathy to Ring
Power’s St Augustine HQs
She trained 14 additional team members
ANDKathy awarded the winner of our
LMS naming contest…
Over 300 LMS names were submitted!!
An Identity for our Learning Culture was born
Employee
Development &
Growth
Experience
LEARNING CULTURE MILESTONES
MAY 31st EDGE GO LIVE – 4 Safety Courses assigned to all 2,197 employees
JUN 29th All Safety New Hire Training on EDGE
DEC 5-8 MIKE MARTINEZ visits Tampa and St.Augustine Training Centers
DEC 10th Senior Leadership approves Technician Career Path Rollout plan
MAR 29th Completed Technician Career Path Rollout for 387 Field and Shop
technicians in Heavy Equipment and Cat Rental Store Divisions (17%)
Lessons Learned along our Journey➢ Choose your LMS partners wisely
➢ Engage Everyone in your dealership early
➢ Be Certain Senior Leadership is bought in
➢ Collaborate with your fellow Cat dealers
➢ Technology is moving very fast so stay open and flexible to catch
the next wave (ie Adaptive Learning, Gamification, Virtual Reality,
Micro Learning)
➢ ALWAYS LOOK TO MAKE OTHERS RELEVANT (Captain Tom Chaby)
➢ STAY ANCHORED TO YOUR MEANINGFUL MISSION (Brett Culp)
WHAT’S NEXT?
➢Partnering with Customers on eLearning
➢Partnering with educational institutions on eLearning
➢By year end 2019, deliver “Learning Journeys” and Career Paths for every job in the company
Thank You! Questions?