Creating a Culture of Innovation - HR Green · Even DOGS can be Innovators! Click Here for example of how dogs can be innovators. 3 APWA – Phoenix 2015 ... “Carrier Hotel

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APWA – Phoenix 2015

Presented By:

David S. Zelenok, PE Manager Local Government Services HR Green, Inc [email protected]

Creating a Culture of Innovation (With Incredible… Results, Results, Results)

APWA Congress – September 1, 2015 - Phoenix

mailto:[email protected]

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The solution isn’t always what you think! Often the opposite of what you’re planning –

Even DOGS can be Innovators! Click Here for example of how dogs can be innovators

http://www.youtube.com/watch?v=9UY8ApLpiJA

http://www.youtube.com/watch?v=9UY8ApLpiJA

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First - the Theory – Innovation Programs

6 Qualities Linked… (Alliance for Innovation) Bloomberg Philanthropies Program 4 Key Attributes… 4 Best Management Practices… (BMP’s)

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Next –Emerging Global Trends

Finally – Real, live examples – Innovation in Action!

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APWA – Phoenix 2015 5 5

1. Inclusive Leadership 2. Relentless Creativity 3. Extensive Internal Partnerships 4. Robust External Partnerships 5. Authentic Community Connections 6. Reality Focused-Results

Driven(KPI’s)

Innovation Cultures: 6 Qualities

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Inclusive Leadership

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Unselfish Shared Credit and Recognition

Looks to the Next Generation to Sustain

Encourages new ideas throughout the organization

Traits #1/6: Inclusive Leadership

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What does relentless creativity look like? Not Satisfied with Status Quo Unleash the Potential Look for Ideas Elsewhere Non-traditional Methods

What encourages creativity? Allow for Failure Constantly Revising and Changing

#2/6: Relentless Creativity

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Unusual Non-Hierarchal Teams Diverse Teams Disrespect the Silos Staff Supported and Heard

Traits #3/6: Extensive Internal Collaboration

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Partnerships Public, Private, NGO etc. What Makes a Successful Partnership Not Quid Pro-Quo Know How to Disagree Willing to Trust and Take Risk Understanding Value from New

Perspectives

#4/6: Robust External Partnerships

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Real Connection, Not Lip Service

Deep Sustained Involvement

Public: Not “Me-Centric”

Looking for Long-Term Value

#5/6: Authentic Community Connections

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Reality Focused – Results Driven

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#6/6: Reality Focused – Results Driven

Sustained Impact, Not Flash in the Pan Useful and Serves Need Knowing who benefits “KPI’s”

Traits

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Office of Innovation

Leads, champions and advocates for the implementation of creative concepts and new technologies to enhance the operation and management of the City government.

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2015 Focus Areas Bloomberg Philanthropies’ I-Teams Include:

• Boston: Housing Innovation Lab • Los Angeles: Neighborhood Revitalization • Jerusalem: Poverty Reduction & Economic

Development • Tel Aviv: Illegal Immigration and Cost of Living • Centennial: Leveraging Technology To Improve

Mobility & Connectivity

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1. Senior Leader Support 2. Dedicated Resources 3. Staff Augmentation 4. Defined objectives, measureable outcomes

Benefits vs costs Cross-functional support

First – “Dave’s Theory” Innovation Programs 4 Key attributes…

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1. Quantify problems and define solutions 2. Avoid “re-inventing” 3. “Brink” of execution 4. Partner – yes. Collaborate – yes. But - do NOT implement – “Flip” and move on the next initiative…

Second – “Dave’s Theory” – Innovation Programs: 4 B.M.P.’s

CAUTION LOTS OF

RISKS AHEAD!

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What you can do? Forming Innovation programs Partnering with Industry, Governments, Technical Assistance Programs, Non-profits & Incubators

Deploying new technologies Implementing innovative techniques Soliciting proposals Organizing peer exchanges Sharing, Sharing, Sharing

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How Current Is Your Technology?

Caddyshack - Orion movies: 1980

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Emerging Trends Affecting Your City

Innovating to ZERO – Accidents, defects, delays, emissions

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Emerging Trends

•Virtual Everything •“BIG DATA” •Predicting Traffic Jams….. 30 minutes in the future (?)

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“SMART CITIES” Interconnecting everything: Streetlights, Signals, FTTH

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More trends… Bricks vs “Clicks - Online sales Halal Economy – New Banking Systems Medical trends – from cure to - Mass diagnosis via computer, Prevention Wellness

“IoT – Internet of Things” Everything is on line (yes) But now – Every THING is on line

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Mobile and shared… More people are living in cities and their lives will be 100% digital/mobile Mobile platforms - nearly every purchase or transaction Anything requiring reservations, tickets, physical resources, delivery, or scheduling - VMT – Reducing in Denver - Light Rail & TOD Sharing – Time… Time Shares on steroids… now: Rides, Cars, Info (Waze), Bikes, Housing, everything! Read more: Click Here

What’s yours is mine… What’s mine is yours (?) Q: Privacy (?)

http://www.businessinsider.com/10-mega-trends-in-tech-for-2014-2013-12?op=1%23ixzz353WDUeYq

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Future of Energy Energy industry will converge with several related industries (think: water & Tesla power plant) US Shale gas surpasses 40 percent in the 2030s US may be exporting gasoline – Keystone pipeline Mining – deep seas, ice caps – Antarctic stages from NZ &

Centennial Micro grids and energy storage technologies Renewable Energy Electric Cars & Car Sharing

•Lots of Disruption •Power Companies

•Solar buy/sell 10:1

•Petroleum Companies

•Fracking •Gas Taxes / Highway Fees

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Mega Cities Housing Boom Downtown -BUT - JOBS migrating to the Suburbs… This just in… Single family homes now <50%

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Personal Rapid Transit (PRT) Driverless vehicles on a guideway One to four seated passengers plus luggage Direct origin to destination service – no stops On demand – not scheduled, very short headways

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Transit-Oriented Development Light Rail Stations in Centennial

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Urban Villages…

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Southglenn Mall Demolition

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Design Concept

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The Portola (luxury apartments)

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Commercial / Office

Residential Lofts

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Traditional Neighborhood Design….

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Traditional Neighborhood Design…. 4,000 ft2 lots, vs 6,000 – 8,000 ft2

Minimal Front Yards and Porches

On-street parking, often one way

Reduced street widths (20’ curb-to-curb) and infrastructure per unit,

Increased density, infrastructure and traffic volumes per acre (?!)

Minimal setbacks (15-20 ft)

Increased prices (?!)

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Front Porches Facing Sides of Neighbors, Note: No streets in sight

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APWA – Phoenix 2015 The Corner Lot of the Future (?)

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And now –TND’s “Next Generation” (?) “Co-Housing”

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…Where you’re invited to: - drive on the sidewalks (?) - or play in the streets (?)

Note - “Common House” (meeting, guests, supper)

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…and have supper together

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The stats… • 4 Acres • 34 units • Cost - $350K ($100K over median) • Size: 2,000 – 3,000 SF (Cost/SF – 2x) • Garages - $10K / space, Carports - $6K • 1.5 spaces per unit • Association dues - $190 / month • Dining – Voluntary • Sold out • Minimal infrastructure • Good for Public Works • Coming to a community near you (?)

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City of Centennial

Incorporated February 7, 2001, Pop 110,000 Typical Employee Count ~ 1,200 / Actual ~ 54

15 MILES

Aurora

Littl

eton

&

Hig

hlan

ds R

anch

More Jobs than

Downtown Denver

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P2’s and P3’s in Centennial Sales Tax Collection Licensing CIP Management Water & Sewer Districts ~20

• Development Plan Review – 2008 Reverted to City Staff

• Fire Districts • Parks Districts • Stormwater Districts • Law enforcement

• County Sheriff • Building Inspection • Animal Services

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Public Works Traffic

Engineering

City Engineering

Street Maintenance

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Snow Plowing

• One Pass on 689 Lane-Miles in 12 hours • 815 Lane Miles of Non-plowed Residentials • Real-time GPS Tracking Mandatory • City pays for deicing chemicals & materials •Now: V. 2.0 – 93 “Free” Plowed Miles

What does it include?

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What does it include?

Traffic Engineering • 500 New signs per year • 7-year replacement of existing signs • 15,400 feet of preformed stop bars • 1.1 Million feet of latex striping •Operate 70+ Traffic Signals

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P3 ‘s & Private Capital

FUTURE MIDSIZE OPPORTUNITIES

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Streetlights •Approx 300,000+ lights in Colorado

•Typical High Pressure Sodium ~$20/month •Colorado Springs utilities ~ $28/month ~$2 - $4/month for power (100w – 50 lumens/w) ~$1 - $2/month to power - LED’s (200 lumens/w) With capital infusion, recapitalization & P3 partnerships - Potential for millions in cost savings

Street Lighting Opportunities

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Traffic Signals 101

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Traffic Signal Improvements

Energy Savings: 70 w 8-17 watt LED

Coming Soon –Mini, pico, nanos and “Li-Fi” (?) Transmitters - signals and/or 3,000 street lights

Fiber-Optic based Inter-connections

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City – CDOT Fiber Optic “P2” •Many state 2” Conduits hold only 24 fibers •City paid to upgrade 1 – 24 fiber cable to 2 – 96 fibers, sharing 50/50 •Value of 3 miles - 96 fibers ~$300,000, •Cost ~ $50,000 Cost/benefit ~ 6:1

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Fiber Optic Map – 4 years later

Result: ~70% is within ½ mile ~90% is within 1 mile

From 3 miles to 60+ miles Conduit cost ~ $300,000+ (~$1/foot)

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Fiber Optic Partnerships

Public-Private Partnerships • Joint- Build • Piggyback • Dig-once • Co-locations • Incentives, fee

reductions, individual agreements

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State Restrictions

CAUTION:

Lots of Telecom

Laws Ahead

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State Restrictions

Nearly 20 states restrict or prohibit local governments from providing broadband

In Colorado - SB 152 prohibits local governments from providing cable television service, telecommunications service, or advanced service

Example: local government-provided wi-fi (parks, libraries, council chambers, etc.) violate Colorado law

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Now you’ve interconnected your signals – What can you do with all that pipe? • Leasing Conduit and/or Fiber • Wholesale vs Retail services • Hybrid Models – Vail’s Hybrid Street lights • FTTP, FTTN, Middle Mile, etc. • Sell Capacity • P3’s – will be in partnership – DBFOM (?) • Pennies on the dollar = Incredible Opportunities!

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TELECOM – 101 FUTURE - TECHNOLOGY Telecom Providers adding hundreds of new sites Fiber Backbone – 3rd Party “Macro Site” ($1.5M, 200 calls) ► “Metro Cell” (30-40 calls) Technology – 1G► 2G ► 3G ► 4G ► “L.T.E.” (30 MPS) Sprint, Verizon, AT&T, etc. often on same tower Data use doubling every 4 years Google – Provo, Austin, Kansas City $60/month 1 Gigabit = 1,000 Megabits Per Second Comcast – often ~30 and 5

Colo. Law – Highly Restrictive (Today)

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CONDUIT: $20 per linear foot vs ~ 91 CENTS MORE THAN 60 MILES INSTALLED - 4 YRS

November 2013 P3 ballot item – Passed by more than 3:1 in Centennial 20+ Colorado, 100% passing

$50+ PER megabit to 47 CENTS – “Carrier Hotel”

Broadband Initiative

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Blending Local Gov’t Assets + Private Sector Needs

Mini 4G /LTE Towers Fiber Optics Streetlights and Signals

Coming Soon – ALL of the ABOVE – “Li-Fi” – 1 Gbps

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Midsize Municipal Transportation Partnerships & Financing

Yogi Berra

“Nobody goes to that restaurant anymore… …It’s way too crowded”

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Innovative “Super Streets”

Roundabouts U-Turn Intersections Displaced Left Turn

Intersections

Diverging Diamond Interchanges

Source: Wisconsin DOT Source: Mark Doctor, FHWA

Source: Utah DOT

IMPROVED GEOMETRICS = ACCESS = RETAIL SALES

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Modern designs are safer and more efficient than old circles and rotaries Measurable progress in last 10+ years, but still underused Proven in both low-speed urban and high-speed rural environments Effective for both corridor and spot improvements Can be roughly same cost ROI from permanent delay reductions ($10+/hour) No signal to build, energy savings!

$300,000

Roundabouts

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U-Turn Intersections

Restricted Crossing U-turn (RCUT)

(aka J-turn, Superstreet)

Source: Wisconsin DOT

Median U-Turns (aka Michigan

Left, Indirect Left)

Source: FHWA-RD-09-060

ThrU Turn

Source: Utah DOT

HUH?!?!

Say GOODBYE to the through movements and left turns

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APWA – Phoenix 2015 Source: Wisconsin DOT

U-Turn Intersections: RCUT Distinguishing Features:

• Cross street (minor road) traffic turns right, then accesses U-turn to proceed in desired direction.

• Main and U-turn intersections can be either signalized (“Superstreet) or unsignalized (“J-Turn”)

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Distinguishing Features Eliminates direct left-turns at main

intersection Left turning traffic proceeds past

main intersection to a U-turn location downstream

Traffic then turns right at main intersection

U-turn locations can be signalized and coordinated with main intersection

U-Turn Intersections: MU-T

Source: FHWA-RD-09-060

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Distinguishing Features Similar to MU-T in that direct left-turns are eliminated from main intersection Main difference is design of U-turn, substituting a paved bump-out or “loon” beyond

the outside lane (or coinciding with a sidestreet tee intersection or driveway) for the wide median of a MU-T

U-Turn Intersections: ThrU Turn Source: Utah DOT

Source: Utah DOT

Terms/Variants include: Bulb-out, Eyebrows, Loons and “Jersey Jug-Handles”

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What can muni fiber do? Diverging Diamond Interchanges…

Source: FROM THE SAME SPOT?!?!

And – a Left Turn on Red Source: HDR

Imagine – Driving on the “wrong side” of the road

Making – a Right Turn on Red

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What can muni fiber do? Displaced Left Turn (DLT) Intersection…

More driving on the “wrong side” of the road… With amazing results

SR 30 and Summit Rd in Fenton, MO Source: Bing

Terms/Variants: Continuous Flow Intersection”

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Easter/Havana DLT Animation

Triple Left Turns – Best “Conventional” Option

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Great Ideas How Do You Fund Them?

~1/2 Penny on a dollar in the adjacent retail

> <

Yeah, but: Lesson Learned – tax on surcharge

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After: Proposed Commercial Development Woodmen Rd. at Academy Blvd.

~1¢= User-pay = Developer relief = Opportunity?

Millions in Infrastructure

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Park Meadows Mall

20 Year Bonds Issued ~ 1¢ Defeased in ~ 7 years TABOR-Proof (fee vs tax) Opportunity?

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MORE LOCAL GOVERNMENT INNOVATION OPPORTUNITIES…

Utilities Gas: Joint-use CNG Stations Fuels - Joint Management Maintenance of infrastructure Non-Pot/Storm/Ground Water Electric & Gas: “Retail Wheeling” Joint Tariffs Hydraulic Fracturing

Emergency Services Joint PD & Fire Departments E-911 Dispatching Trunked Radio Systems

Service Contracts: fleet, security, refuse, facility

Telecom / Broadband Services Housing Authority construction & ops Financing: Tax-free Bonds

Transportation Revolutionary Designs Traffic Signal Ops & Maint Mass Transit Park and Ride Locations Remote Sensing

Street Maintenance Joint Operations/Equip

Museums Joint Purchasing

The FUTURE is – Not what it “used to be” PS - It arrives tomorrow! Q: How’s your schedule?

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QUESTIONS FROM THE AUDIENCE Ask away…

More info: David S. Zelenok, PE Manager Local Government Services HR Green, Inc. 719-491-1547 [email protected] Acknowledgements: City Hall Innovation Team Playbook, Bloomberg Philanthropies, March 2015 Alliance for Innovation, Nijah Fudge, Aug 2015

mailto:[email protected]

Documents

Creating a Culture of Innovation - HR Green · Even DOGS can be Innovators! Click Here for example of how dogs can be innovators. 3 APWA – Phoenix 2015 ... “Carrier Hotel