FUNCTION
zcss001_create_crm_activity.*"----------------------------------------------------------------------*"*"Local
Interface:*" IMPORTING*" VALUE(X_PARTNER) TYPE BU_PARTNER*"
VALUE(X_CONT_ACCT) TYPE CRMT_BUAG_ID*" VALUE(X_DESCRIPTION) TYPE
CHAR40 OPTIONAL*" VALUE(X_REASON) TYPE CHAR2 OPTIONAL*"
VALUE(X_GOAL) TYPE CRMT_OBJECTIVE OPTIONAL*" VALUE(X_BOD_MODE) TYPE
CHAR1 OPTIONAL*" VALUE(X_FLEX_BILL) TYPE CHAR1 OPTIONAL*"
VALUE(X_SDA) TYPE CHAR1 OPTIONAL*" VALUE(X_SDA_PROCESS) TYPE
CRMT_PROCESS_TYPE_DB OPTIONAL*" EXPORTING*" VALUE(Y_CONTACT_ID)
TYPE CHAR10*" TABLES*" XT_TEXT_LINES STRUCTURE TLINE
OPTIONAL*"----------------------------------------------------------------------*======================================================================**
Name.......... ZCSS001_CREATE_CRM_ACTIVITY*
Reference.....*======================================================================**
OVERVIEW* This RFC Enables function module is written for the
purpose of the AGL* Online Self Service project for creation of CRM
Contacts when the customer* does certain activities online with
regard to his/her AGL
Accout**======================================================================***
CHANGE HISTORY** Date Name Reference
Description**======================================================================***
CHANGE HISTORY** Date Name Reference Description* 29/09/2010 Mishan
L N/A Initial implementation* 31/05/2013 Chandan Gupta
INC000000263100 Create Contact Notes separately for Flexible
Billing* 15/07/2013 Shiney John SDA Defect Create Contact note for
SDA*======================================================================**Tables
declarations DATA: lt_orderadm_h TYPE crmt_orderadm_h_comt,
lt_activity_h TYPE crmt_activity_h_comt, lt_customer_h TYPE
crmt_customer_h_comt, lt_status TYPE crmt_status_comt, lt_partner
TYPE crmt_partner_comt, lt_object_to_save TYPE
crmt_object_guid_tab, lt_saved_objects TYPE crmt_return_objects,
lt_field_names TYPE crmt_input_field_names_tab, lt_input_fields
TYPE crmt_input_field_tab, lt_document_flow TYPE TABLE OF
bapibus20001_doc_flow_ins, lt_partner_new LIKE
bapibus20001_partner_ins OCCURS 0, lt_status_bapi TYPE TABLE OF
bapibus20001_status_ins, lt_service_os TYPE crmt_srv_osset_comt,
lt_osset TYPE crmt_srv_osset_comt1, lt_subject TYPE
crmt_srv_subject_comt, lt_codes TYPE TABLE OF com_code_f4,
lt_header TYPE TABLE OF bapibus20001_header_upd, lt_return8 LIKE
bapiret2 OCCURS 0, lt_inputfields LIKE bapibus20001_input_fields
OCCURS 0. DATA: lt_text TYPE crmt_text_comt, lt_lines TYPE
comt_text_lines_t, lt_doc_link TYPE crmt_doc_flow_extdt,
lt_maint_doc_flow TYPE crmt_doc_flow_comt.*Structure Declaration
DATA: ls_orderadm_h LIKE LINE OF lt_orderadm_h , ls_activity_h LIKE
LINE OF lt_activity_h, ls_customer_h LIKE LINE OF lt_customer_h ,
ls_status LIKE LINE OF lt_status, ls_activity LIKE LINE OF
gt_activity, ls_saved_objects LIKE LINE OF lt_saved_objects,
ls_partner LIKE LINE OF lt_partner, ls_input_fields LIKE LINE OF
lt_input_fields, ls_field_names LIKE LINE OF lt_field_names,
ls_partner_new LIKE LINE OF lt_partner_new, lst_document_flow LIKE
LINE OF lt_document_flow, lst_header LIKE LINE OF lt_header,
lst_inputfields LIKE bapibus20001_input_fields, ls_return8 LIKE
LINE OF lt_return8, ls_text TYPE crmt_text_com, ls_lines TYPE
tline, ls_status_bapi TYPE bapibus20001_status_ins, ls_text_lines
TYPE tline, ls_service_os TYPE crmt_srv_osset_com, ls_osset TYPE
crmt_srv_osset_com1, ls_subject TYPE crmt_srv_subject_com, ls_codes
TYPE com_code_f4, ls_doc_link LIKE LINE OF lt_doc_link,
ls_maint_doc_flow TYPE crmt_doc_flow_com,* Variable Declaration.
lv_guid TYPE crmt_object_guid, lv_partner TYPE bu_partner,
lv_subject_prof TYPE crmt_subject_profile, lv_buag_id TYPE
crmt_buag_id, lv_buag_guid TYPE crmt_buag_guid. DATA:
lv_process_type TYPE crmt_process_type_db,* >>> Start of
insertion by Chandan Gupta for INC000000263100 on 31/05/2013
>>> lv_activity_category TYPE crmt_activity_category.*
>>> End of insertion by Chandan Gupta for INC000000263100
on 31/05/2013 >>>*Constant declarations CONSTANTS:
lc_direction_out(1) TYPE c VALUE '1', lc_direction_in(1) TYPE c
VALUE '0', lc_wait TYPE bapita-wait VALUE 'X', lc_activity_categ(3)
TYPE c VALUE 'URL',* >>> Start of insertion by Chandan
Gupta for INC000000263100 on 31/05/2013 >>>
lc_internal_activity TYPE crmt_activity_category VALUE 'Z05',*
>>> End of insertion by Chandan Gupta for INC000000263100
on 31/05/2013 >>> lc_proces_type TYPE crmt_object_name
VALUE 'PROCESS_TYPE', lc_description TYPE crmt_object_name VALUE
'DESCRIPTION', lc_direction TYPE crmt_object_name VALUE
'DIRECTION', lc_category TYPE crmt_object_name VALUE 'CATEGORY',
lc_objective TYPE crmt_object_name VALUE 'OBJECTIVE', lc_priority
TYPE crmt_object_name VALUE 'PRIORITY', lc_campaign_id TYPE
crmt_object_name VALUE 'ZZCUSTOMER_H0201', lc_orderadm_h TYPE
crmt_object_name VALUE 'ORDERADM_H', lc_customer_h TYPE
crmt_object_name VALUE 'CUSTOMER_H', lc_text TYPE crmt_object_name
VALUE 'TEXTS', lc_service_os TYPE crmt_object_name VALUE
'SERVICE_OS', lc_lines TYPE crmt_object_name VALUE 'LINES',
lc_z_icamp TYPE crm_j_stsma VALUE 'Z_CMP01', lc_z_act TYPE
crm_j_stsma VALUE 'Z_CONACT', lc_activity_h TYPE crmt_object_name
VALUE 'ACTIVITY_H', lc_partner TYPE crmt_object_name VALUE
'PARTNER', lc_status TYPE crmt_object_name VALUE 'STATUS',
lc_activate TYPE crmt_object_name VALUE 'ACTIVATE', lc_a TYPE
crmt_brel_kind VALUE 'A', lc_open(5) TYPE c VALUE 'E0001',
lc_closed(5) TYPE c VALUE 'E0006', lc_code TYPE crmt_object_name
VALUE 'CODE ', lc_codegruppe TYPE crmt_object_name VALUE
'CODEGRUPPE', lc_defectclass TYPE crmt_object_name VALUE
'DEFECTCLASS', lc_defquantity TYPE crmt_object_name VALUE
'DEFQUANTITY', lc_katalogart TYPE crmt_object_name VALUE
'KATALOGART', lc_listcode TYPE crmt_object_name VALUE 'LISTCODE',
lc_quality TYPE crmt_object_name VALUE 'QUALITY'. lv_process_type =
'Z029'.* >>> Start of insertion by Chandan Gupta for
INC000000263100 on 31/05/2013 >>> lv_activity_category =
lc_activity_categ.* >>> End of insertion by Chandan Gupta
for INC000000263100 on 31/05/2013 >>> IF x_bod_mode EQ 'A'
OR x_bod_mode EQ 'E'. lv_process_type = 'Z029'. ELSEIF x_bod_mode
EQ 'B' OR x_bod_mode EQ 'S'. lv_process_type = 'Z143'.*
>>> Start of insertion by Chandan Gupta for
INC000000263100 on 31/05/2013 >>> lv_activity_category =
lc_internal_activity.* >>> End of insertion by Chandan
Gupta for INC000000263100 on 31/05/2013 >>> ELSEIF
x_flex_bill = 'C' OR x_flex_bill = 'U' OR x_flex_bill = 'T'.
lv_process_type = 'Z141'.* >>> Start of insertion by
Chandan Gupta for INC000000263100 on 31/05/2013 >>>
lv_activity_category = lc_internal_activity.* >>> End of
insertion by Chandan Gupta for INC000000263100 on 31/05/2013
>>> ENDIF.*Begin for SDA Changee - SJ - 15/7/2013 IF x_sda
IS NOT INITIAL. lv_process_type = x_sda_process.
lv_activity_category = lc_internal_activity. ENDIF.*End for SDA
Changee - SJ - 15/7/2013* Get a activity guid. CALL FUNCTION
'CRM_GUID_CREATE' IMPORTING ev_guid = ls_activity_h-ref_guid.
INSERT ls_activity_h-ref_guid INTO TABLE lt_object_to_save. lv_guid
= ls_activity_h-ref_guid.* Make the Partner Number compatible to
the Activity CALL FUNCTION 'CONVERSION_EXIT_ALPHA_INPUT' EXPORTING
input = x_partner IMPORTING output = lv_partner.* Set activity
'category','direction' 'Priority' in activity table
ls_activity_h-ref_guid = lv_guid.* >>> Start of
replacement by Chandan Gupta for INC000000263100 on 31/05/2013
>>>* ls_activity_h-category = lc_activity_categ.
ls_activity_h-category = lv_activity_category.* >>> End of
replacement by Chandan Gupta for INC000000263100 on 31/05/2013
>>> ls_activity_h-direction = lc_direction_in.
ls_activity_h-priority = '5'. ls_activity_h-objective = x_goal.
INSERT ls_activity_h INTO TABLE lt_activity_h.* Fill the Input
field Names for the activity table CLEAR ls_field_names.
ls_field_names-fieldname = lc_category. INSERT ls_field_names INTO
TABLE lt_field_names. CLEAR ls_field_names.
ls_field_names-fieldname = lc_priority . INSERT ls_field_names INTO
TABLE lt_field_names. CLEAR ls_field_names.
ls_field_names-fieldname = lc_direction. INSERT ls_field_names INTO
TABLE lt_field_names. CLEAR ls_field_names.
ls_field_names-fieldname = lc_objective. INSERT ls_field_names INTO
TABLE lt_field_names.* Fill the Input fields for the Activity Table
ls_input_fields-ref_guid = lv_guid. ls_input_fields-ref_kind =
lc_a. ls_input_fields-objectname = lc_activity_h.
ls_input_fields-field_names = lt_field_names[]. INSERT
ls_input_fields INTO TABLE lt_input_fields.* Set partner no. in
partner table ls_partner-ref_guid = lv_guid . ls_partner-ref_kind =
lc_a. ls_partner-ref_handle = '0001'. ls_partner-partner_fct =
'00000009'. ls_partner-partner_no = lv_partner. ls_partner-no_type
= 'BP'. ls_partner-display_type = 'BP'. ls_partner-mainpartner =
'X'. APPEND ls_partner TO lt_partner.* Fill the Input field Names
for the partner table CLEAR ls_field_names. REFRESH lt_field_names.
ls_field_names-fieldname = 'PARTNER_FCT'. INSERT ls_field_names
INTO TABLE lt_field_names. CLEAR ls_field_names.
ls_field_names-fieldname = 'PARTNER_NO'. INSERT ls_field_names INTO
TABLE lt_field_names. CLEAR ls_field_names.
ls_field_names-fieldname = 'NO_TYPE'. INSERT ls_field_names INTO
TABLE lt_field_names. CLEAR ls_field_names.
ls_field_names-fieldname = 'DISPLAY_TYPE'. INSERT ls_field_names
INTO TABLE lt_field_names.*777777 CLEAR ls_field_names.
ls_field_names-fieldname = 'KIND_OF_ENTRY'. INSERT ls_field_names
INTO TABLE lt_field_names.* Fill the Input fields for the Partner
Table ls_input_fields-ref_guid = lv_guid. ls_input_fields-ref_kind
= lc_a. ls_input_fields-logical_key = '0001'.
ls_input_fields-objectname = lc_partner.
ls_input_fields-field_names = lt_field_names[]. INSERT
ls_input_fields INTO TABLE lt_input_fields.* Set the User Status to
'Closed' ls_status-ref_guid = ls_activity_h-ref_guid.
ls_status-ref_kind = lc_a. ls_status-activate = 'X'.
ls_status-status = lc_closed. ls_status-user_stat_proc = lc_z_act.
APPEND ls_status TO lt_status.* Fill the Input field Names for the
Status table CLEAR ls_field_names. REFRESH lt_field_names.
ls_field_names-fieldname = lc_activate . INSERT ls_field_names INTO
TABLE lt_field_names.* Fill the Input fields for the Status Table
ls_input_fields-ref_guid = ls_activity_h-ref_guid.
ls_input_fields-ref_kind = lc_a. CONCATENATE lc_closed lc_z_act
INTO ls_input_fields-logical_key.* ls_input_fields-logical_key =
'E0006Z_CONACT'. ls_input_fields-objectname = lc_status.
ls_input_fields-field_names = lt_field_names[]. INSERT
ls_input_fields INTO TABLE lt_input_fields.* Fill the ORDERADM_H
fields ls_orderadm_h-guid = ls_activity_h-ref_guid.
ls_orderadm_h-mode = lc_a.* ls_orderadm_h-process_type = 'Z010'.
ls_orderadm_h-process_type = lv_process_type . "'Z029'.*
ls_orderadm_h-process_type = 'Y111'. ls_orderadm_h-description =
x_description. APPEND ls_orderadm_h TO lt_orderadm_h.* Fill the
Input field Names for the orderadm_h table CLEAR ls_field_names.
REFRESH lt_field_names. ls_field_names-fieldname = lc_proces_type .
INSERT ls_field_names INTO TABLE lt_field_names.* Fill the Input
field Names for the orderadm_h table CLEAR ls_field_names.
ls_field_names-fieldname = lc_description . INSERT ls_field_names
INTO TABLE lt_field_names.* Fill the Input fields for the
orderadm_h Table ls_input_fields-ref_guid = ls_activity_h-ref_guid.
ls_input_fields-ref_kind = lc_a. ls_input_fields-objectname =
lc_orderadm_h. ls_input_fields-field_names = lt_field_names[].
INSERT ls_input_fields INTO TABLE lt_input_fields.* Fill the Input
fields for the orderadm_h Table ls_input_fields-ref_guid =
ls_activity_h-ref_guid. ls_input_fields-ref_kind = lc_a.
ls_input_fields-objectname = lc_text. ls_input_fields-field_names =
lt_field_names[]. INSERT ls_input_fields INTO TABLE
lt_input_fields.*
