CRA CERTIFICATION GUIDE

Academy of Clinical Research Professionals | 500 Montgomery St., Suite 800 | Alexandria, VA 22314 | www.acrpnet.org

The Academys CRC and CRA Certification programs are accredited by the National Commission for Certifying Agencies (NCCA), the accrediting body of the Institute for Credentialing Excellence (formerly the National Organization for Competency Assurance, created in 1977). For more information on accreditation, visitwww.credentialingexcellence.org/ncca.

Academy of Clinical Research Professionals99 Canal Center Plaza, Suite 200Alexandria, VA 22314www.acrpnet.org

CRACERTIFICATION HANDBOOK

CCRA Exam Application Checklist

Exam Dates September 4 - 27, 2014

Application Accepted May 1, 2014 June 13, 2014 - $450 (Early-Bird rate*) June 14, 2014 August 14, 2014 - $525 *ACRP Members always receive the Early-Bird rate!

Applications must be received by August 14, 2014.

Prepare to Apply

Read the Certification Handbook for important application steps, eligibility requirements, exam preparation, and Certification exam information for which you are responsible for understanding.

Determine your eligibility before you apply. Eligibility requirements are detailed in the Certification Handbook.

Obtain the correct application (e.g., CRC, CRA, or PI).

Complete the Application

Apply using your full, legal name. The first and last name must match your government issued identification. Middle names are not considered.

When completing the Statement of Experience section, list all positions for which the essential duties were performed. Dates of employment must match those listed on your CV/rsum.

Include your CV/rsum. Include a job description with dates of employment for each position listed in the "Statement of

Experience" section to support your eligibility. Include a program certificate or transcript (for work experience substitution only). Confirm all documentation is in English. If original documentation was translated into English, it must also

be submitted in the original language, with the certified translated document. Complete all sections completely and accurately. Sign "Authorization and Agreement" (and "Payment" if paying by credit card) sections.

Submit the Application Please consider submitting the online application if making payment by credit card.

Submit the complete application (e.g., application, supporting documentation and full payment) together. Incomplete submissions will result in a denial of eligibility.

Ensure your application will be received by the due date. Submit your application via e-mail, fax, or traceable mail (see Payment section for details). Use one

delivery method only to avoid duplicate charges. Receive e-mail confirming the date your payment is applied.

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Table of Contents Certification Resources on the Web .......................................................................................................................4 Quick Reference Questions .....................................................................................................................................5 Welcome to the Certified Clinical Research Associate (CCRA) Program .........................................................6

What is Certification? ................................................................................................................................ 6 Top 10 Reasons to be a CCRA .............................................................................................................. 6 About the Academy of Clinical Research Professionals .......................................................................... 7 What is Required for Certification? ........................................................................................................... 8

Eligibility for the CCRA Program ..........................................................................................................................9 Certification Eligibility Requirements ........................................................................................................ 9 CRA Essential Duties ............................................................................................................................... 9 *Clinical Research Education Programs................................................................................................. 10

Application for the CCRA Program .................................................................................................................... 12 Application Form ..................................................................................................................................... 12 Supporting Documents ........................................................................................................................... 13 Application and Exam Fees .................................................................................................................... 13 Submitting the Application ...................................................................................................................... 14 Receipt of Application ............................................................................................................................. 14 Transfer Application to Next Exam Window ........................................................................................... 15 Refunds and Cancellation of Application ................................................................................................ 15

Eligibility Review ................................................................................................................................................... 16 Confirmation of Eligibility and Testing Information ................................................................................. 16 Ineligibility Decision Appeals Process .................................................................................................... 16

Exam Scheduling ................................................................................................................................................... 18 Services for People with Disabilities ....................................................................................................... 18 Rescheduling or Canceling an Exam Appointment ................................................................................ 19 Emergencies ........................................................................................................................................... 20

Prepare to Take the Exam ..................................................................................................................................... 20 Written Exam .......................................................................................................................................... 20 Language ................................................................................................................................................ 20 What is Covered on the Exam? .............................................................................................................. 21 Detailed Content Outline (DCO) ............................................................................................................. 21 Study Texts ............................................................................................................................................. 25 Abbreviations List ................................................................................................................................... 26 ACRP Online Preparation Support ......................................................................................................... 27 Preparing for the CCRA Exam .............................................................................................................. 27 Steps to Preparing for the CCRA Exam ............................................................................................... 28 Further Study Tips .................................................................................................................................. 29 Test-Taking Strategies............................................................................................................................ 29

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Taking the Exam .................................................................................................................................................... 30

Identification ............................................................................................................................................ 30 Time ........................................................................................................................................................ 30 Test Center Guidelines ........................................................................................................................... 31 Prepare to bring the following to your appointment ................................................................................ 31 Resources available at the Test Center ................................................................................................. 31 Expect the Unexpected .......................................................................................................................... 31 Exam Security ......................................................................................................................................... 32 Exam Results .......................................................................................................................................... 32

Duplicate Certificates ............................................................................................................................................ 32 Exam Scores .......................................................................................................................................................... 33

Scaled Scores and Score-Reporting FAQs ............................................................................................ 33 How are Certification Exams Developed? .......................................................................................................... 34

Reliability Measurements ....................................................................................................................... 35 Maintenance of Certification ................................................................................................................................ 36

Maintenance Requirements .................................................................................................................... 36 Frequently Asked Questions (FAQs) ................................................................................................................... 37 Certification-Related Policies ............................................................................................................................... 39

Non-Discrimination Policy ....................................................................................................................... 39 Discipline and Complaints Policy ............................................................................................................ 39 Certification Mark Use ............................................................................................................................ 39 Revocation of Certification ...................................................................................................................... 39 Policy on Release of Certificant Information .......................................................................................... 40 Confidentiality ......................................................................................................................................... 40 Verification of Credentials ....................................................................................................................... 40 Policy on Continuing Competency and Maintenance for CCRAs .......................................................... 40

Application-Related Policies ................................................................................................................................ 41 Transfers ................................................................................................................................................. 41 No Testing Appointment Scheduled ....................................................................................................... 41 Exam Cancellations ................................................................................................................................ 42 No Shows ............................................................................................................................................... 42 Emergencies ........................................................................................................................................... 42 Refunds .................................................................................................................................................. 42 Re-Examination ...................................................................................................................................... 43

Eligibility-Related Policies .................................................................................................................................... 44 CCRA Eligibility Policy ............................................................................................................................ 44 Policy on Denial of Eligibility ................................................................................................................... 45 Policy on Appeal of Denial of Eligibility................................................................................................... 47 Appeal Process ....................................................................................................................................... 47

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Exam Appointments, Testing Experience and Exam Outcomes ...................................................................... 49

Policy and Procedure on Special Accommodations ............................................................................... 49 Testing Center Experience Issues .......................................................................................................... 53

Certification Resources on the Web

Find important links to forms, resources, references, and more all in one place.

Access Certification Resources

September 2014

Quick Reference Questions

Question type determines who needs to be contacted. Please refer to chart for common examples:

Question or Concern Contact Whom? Contact Information Exam Registration

Exam application received? The Academy certification@acrpnet.org

Didnt receive notification of eligibility The Academy What is my Prometric testing ID number? The Academy

How can I locate a test site? Prometric website www.prometric.com/ACRP

Exam rescheduling more than 29 days prior to exam Prometric

Call 800.853.6769

OR

www.prometric.com/ACRP

Exam rescheduling 16 to 29 days prior to exam Prometric - $25 fee

Exam rescheduling 5 to 15 days prior to exam Prometric - $50 fee

No rescheduling permitted less than 5 days prior to exam date

Exam Transfers/Cancellations

Exam transfers/cancellation more than 29 days prior to exam

Both: Prometric first to cancel appointment, then notify the Academy via e-mail (Use Exam Transfer Request Form if transferring) Prometric: 800.853.6769

www.prometric.com/ACRP

AND

E-mail the Academy: certification@acrpnet.org

Exam transfers/cancellation 16 to 29 days prior to scheduled exam

Both: Prometric first to pay $25 change fee, then notify the Academy via e-mail (Use Exam Transfer Request Form if transferring)

Exam transfers/cancellation 5 to 15 days prior to scheduled exam

Both: Prometric first to pay $50 change fee, then notify the Academy via e-mail (Use Exam Transfer Request Form if transferring)

No cancellations are permitted fewer than five (5) days prior to the scheduled exam. No refunds permitted fewer than five (5) days prior to scheduled exam.

Post Exam Questions Change of contact information The Academy certification@acrpnet.org

General Contact Information Prometric Member Services Prometric 800.481.6525 To report issues with your Prometric experience Prometric 800.853.6769

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The Academy Certification Department Phone: 703.254.8100 certification@acrpnet.org

Welcome to the Certified Clinical Research Associate (CCRA) Program

The Academy of Clinical Research Professionals (the Academy) would like to congratulate you on your decision to pursue Certification in your chosen field of work. As a professional in clinical research, you deserve to be recognized and appreciated for what you do, and like most professionals, you want to become better at it. You look for opportunities for ongoing professional development and practical ways to evaluate your own work that will help you develop as a professional. This is one reason the Academys CCRA credential was created. What is Certification? Certification is a voluntary process to recognize individuals for meeting professional standards set by an impartial third party. The Academy Certification is the formal recognition of clinical research professionals who have met eligibility requirements and demonstrated proficiency of specific knowledge and jobrelated skills by passing a standardized exam. Academy Certification programs are the only ones in clinical research accredited by the National Commission for Certifying Agencies (NCCA), which sets independent standards for the development and operation of certification programs. NCCA accreditation assures the validity and credibility of the process. For more information on the NCCA, please visit www.credentialingexcellence.org. Top 10 Reasons to be a CCRA 1. Establishes credibility. Academy Certification serves as an impartial, thirdparty endorsement of your

knowledge and experience against international standards in clinical research. It adds to your credibility as a clinical researcher and sets you apart from other professionals.

2. Improves career opportunities and advancement. Academy Certification can give you an advantage when

being considered for a promotion or other career opportunities. It clearly identifies you as an employee who has demonstrated proficiency of internationally-accepted clinical research principles, techniques, and application of best practices onthejob.

3. Increases onthejob responsibilities. Academy Certification is a clear indicator of your willingness to invest in your own professional development. Certified professionals are aware of the constantly changing environment within their profession, and possess the desire to anticipate and respond to change.

4. Enhances skills and knowledge. Achieving Certification through the Academy requires training, studying,

and keeping uptodate with changes in the profession. Becoming certified showcases your individual mastery by confirming proficiency in the field. Academy Certification also requires Maintenance of Certification every two years, to ensure you stay informed and continue to develop as a clinical research professional.

5. Fosters earnings potential. Many clinical research professionals who have become Academy certificants experience salary and wage increases and/or bonuses based on their Certification status. In addition, Academy certificants are in high demand and aggressively recruited.

6. Demonstrates engagement. Earning Certification through the Academy shows your peers, supervisors, and trial subjects your commitment to your chosen career and the clinical research profession at large, as well as your ability to perform to set standards.

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7. Strengthens the professions image. The Academys Certification program seeks to grow, promote, and develop certified professionals who can serve as role models for good clinical practice (GCP) in the clinical research field.

8. Validates accomplishment. Academy Certification is a reflection of personal achievement because you have validated your skill set, specific to the job role you perform, by meeting internationally recognized standards set forth via International Conference on Harmonization (ICH) Guidelines.

9. Builds selfesteem. Certification through the Academy is a step toward defining yourself beyond a job

description or academic degree, while gaining a sense of personal satisfaction.

10. Enhances recognition. As an Academy certificant, you can expect increased acknowledgment from your peers for taking that extra step in your professional career.

About the Academy of Clinical Research Professionals Founded in 2006 as an affiliate of the Association of Clinical Research Professionals (ACRP), the Academy of Clinical Research Professionals (the Academy) is the certifying body responsible for the governance and administration of the only job rolespecific, accredited credentials available to clinical research professionals. The Academys Board of Trustees, elected by current certificants in good standing, is responsible for awarding the CCRA credential and for establishing eligibility criteria, examination content, passing scores, and Maintenance of Certification requirements. The Certified Clinical Research Associate (CCRA) credential was first awarded in 1995. The program is open to any eligible clinical research professional, regardless of membership affiliation. The program consists of an assessment of an eligible candidates professional experience and mastery of job-specific clinical research principles and techniques, as measured by a written examination and periodic demonstration of continued competence through the Maintenance of Certification process. The Academy adheres to the highest standards by benchmarking its practices against standards set for certification programs. The National Commission for Certifying Agencies (NCCA) of the National Organization for Competency Assurance (NOCA) has established criteria for certification agencies, and in 2010, the Academys CCRC and CCRA programs received NCCA accreditation. As of January 2014, TransCelerate Biopharma, Inc. now recognizes certification through the Certified Clinical Research Coordinator (CCRC) and Certified Physician Investigator (CPI) programs of ACRPs affiliate, the Academy of Clinical Research Professionals (the Academy), as evidence of Good Clinical Practice (GCP) training. This exciting development means that TransCelerates membership of pharmaceutical and biotechnology companies with research and development (R&D) operations, including 17 major firms to date working together to create efficiencies within the clinical trials process, will save time and resources by not requiring CCRCs and CPIs involved in their trials to complete redundant GCP training for each and every new study team they joinRead more

Certified Clinical Research Associate (CCRA) Program

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From Regional to International Standards

What is Required for Certification? In order to achieve certification, all applicants must meet the Eligibility Requirements and pass the Written Exam. The applicant should determine his/her own eligibility before submitting an application to the program. Upon submission of a complete application, an eligibility review is conducted by the Academy. The candidate is then notified of the eligibility review outcome via e-mail. All eligible candidates must then schedule an appointment to take the exam. Candidates who meet the eligibility requirements and pass the exam will be certified as having met the Academy standards for becoming a CCRA, as adopted by the Academy. Maintenance of Certification of ones Certification is required every two (2) years for continuance of the designation.

1995 CCRA (North

America)

1997 CCRA

(Europe & Africa)

2010 ICH-based Exams NCCA-Accredited 550 Test Sites Added Computer-Based Testing

2014

Over 9,000 CRAs Have

Become Certified

September 2014

Eligibility for the CCRA Program A clinical research associate (CRA), regardless of job title, supervises, monitors, and supports the administration and progress of a clinical trial on behalf of a sponsor. The sponsor, whose intent is the research of pharmaceuticals, biologics, or devices, may employ these individuals either directly or indirectly via contract research organizations (CROs), or as independent consultants or contractors. Certification Eligibility Requirements In order to be deemed Eligible to take the CCRA exam, applicants for the CCRA credential must be able to provide evidence through a job description, detailed CV or other documentation that they:

Work independently of the investigative staff conducting the research at the site or institution. This means they do not report to the PI or site manager and that they do not have the ability to change or manipulate data, and;

Work on behalf of the sponsor. This means that they are contracted by the sponsor to perform an independent monitoring function. The sponsor can be a pharmaceutical or device company, a granting agency, a university department, a physician, etc., and;

Perform all of the CRA Essential Duties as detailed below for a required minimum number of hours. Hours performing the CRA Essential Duties can include hours documented up to the date of the exam and/or through previous employment. The required number of hours is dependent upon ones educational background.

This employment experience required by the Academy for eligibility is consistent with the criteria used by other specialty certification boards in nursing and in allied health. The Academy believes that recent experience in clinical research is a major source of knowledge and skills, as well as gaining an understanding of how to apply those. The content and practice of clinical research is largely learned by doing given the limited number of educational programs and the clinical research professional develops specialized knowledge and skills through practice. CRA Essential Duties As defined by the Academy, and determined through ACRPs 2010 Job Analysis Survey, clinical research associates who are eligible for CRA Certification must document cumulative performance of each of the following Essential Duties during the dates of employment listed on the application:

Verify that the research site personnel, including the investigators, are conducting the study according to the clinical protocol, Good Clinical Practices, and regulatory requirements;

Ensure reporting of adverse events from research site staff to the sponsor and the IRB/IEC;

Verify that the data in the Case Report Forms (CRFs/eCRFs) are in agreement with the source documents (source data verification);

Meet Eligibility Requirements Apply

Eligibility Review

Schedule Exam Prepare

Pass Exam

September 2014

Review accuracy and completeness of site records (site study file, query resolution, and other data

collection tools);

Verify Investigational Product accountability;

Complete reporting and ensure management and resolution of all these activities (e.g., visit reports, trial management tracking system);

Conduct routine monitoring visits on behalf of the clinical trial sponsor.

CCRA Eligibility Requirements

At least one of the Eligibility Requirement options below should be met before applying for the CCRA program.

Education

Minimum Hours

Performing Essential Duties

Required Documentation

of Performed Essential Duties

Option 1

Bachelors degree (or higher) or

Registered Nurse (RN)

3,000 hours* Detailed CV/resume

and Job Description

Option 2

Associates degree

4,500 hours* Detailed CV/Resume

and Job Description

Option 3

Other, such as LPN, LVN, Medical Assistant, Lab Technician or

High School diploma

6,000 hours* Detailed CV/Resume

and Job Description

*Clinical Research Education Programs The Academy considers applicants who have completed a clinical research education program that meets the following standards to have achieved a valid substitute for 1,500 hours of professional experience performing the CRA Essential Duties. Acceptable programs must:

Be at least 216 hours in length and;

Cover content that substantially maps to the topics found on the current CRA Detailed Content Outline (DCO) and;

Be accredited by an accrediting agency recognized by the Council on Higher Education Accreditation (CHEA). A list of recognized accrediting agencies can be found from the CHEA website: www.chea.org/search.

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If an applicant submits an application using an educational program as a substitute for 1,500 hours of CRA work experience, then the following information must be included on the applicants CV (see Appendix 1 for a sample CV) and a certificate of completion must also be submitted:

Name of school City and country in which the school is located Program title Name of organization that accredits the institution providing the program Dates attended (From-To) View Policy on Denial of Eligibility and Policy on Appeal of Denial of Eligibility.

September 2014

Application for the CCRA Program for September 4 27, 2014 Exam only

Application Dates

May 1 June 13, 2104 (Early-Bird)* June 14 August 14, 2014 (Regular)*

*Received, not postmarked

Once an applicant has carefully determined he/she meets the eligibility requirements, the application process can begin. A complete application has three (3) major components:

1. CRA Application Form 2. Supporting documentscurriculum vitae (CV)/resume and job description 3. Full payment

The Application Form, supporting documents, and full payment must be complete and submitted together by the due date in order for the candidate to be considered for the next step (the eligibility review to take the written exam).

Application Form An online and printable Application Form is available on the ACRP website at www.acrpnet.org/cracertification. Using the online application is recommended, as it is received immediately for eligibility review. Completed copies are not available therefore, it is recommended for the applicant to take a screen shot if one is needed. Have all documentation and employment information ready so that data in the online application is captured and does not time out. Applicants submitting a check or bank transfer must submit the printable version of the application. If completing the printable application, make sure the application is received (not postmarked) by the Academy by the Early-Bird or Regular deadline.

Application

Supporting Documents

Payment

Application Ready to Submit

Meet Eligibility

Requirements Apply Eligibility Review

Schedule Exam Prepare

Take Exam

September 2014

Have the following information ready before applying:

Work Experience 1. Employer(s) list only positions supporting experience performing the essential functions of a CRA. 2. Supervisor Name 3. Address 4. Phone 5. Supervisor Email 6. Start and End Date of Employment (consistent with CV/resume) 7. Average Hours Worked per Week (enter an exact number amount, i.e. 45)

The Academy has the right to verify qualifications. By submitting an application, applicants consent to and authorize the Academy to verify the applicants academic and employment records. The Academy reserves the right to request backup documentation to substantiate the reported information at any time during the application process and/or once the candidate has been certified. Supporting Documents Supporting documentation is required for the education and work experience listed in the application. A detailed CV or resume is required, which must include employers, corresponding employment dates, and a description of the CRA essential duties performed by the applicant. Only positions in which the applicant has performed the essential CRA job functions are considered, regardless of the job title. No other positions or study participation listings will be considered. Job Description A job description is a required document that further details the tasks performed for each relevant position. It may be employer- or applicant-created, and should list only the specific functions and tasks performed that support ones eligibility. Certificate/Transcript Candidates who are substituting the completion of a clinical research education program for work experience are required to provide a Certificate of Completion or transcript. (See Clinical Research Education Programs) Application and Exam Fees The cost to apply includes an Exam and Application fee. Early- Bird pricing applies for anyone applying early and always applies for ACRP Members throughout the application period. The fees are as follows:

Apply Early May 1 June 13, 2014

(Early - Bird)* Apply

June 14 August 14, 2014

Application Fee (non-refundable) $125 $200

Exam Fee (refundable) $325 $325

TOTAL Due $450 $525

September 2014

*ACRP/ APCR Members always pay the Early-Bird rate. Before you apply, log on to www.acrpnet.org to verify your ACRP or APCR Membership status and confirm the total payment due at time of application.

The $325 Exam fee is refundable should an applicant not be eligible to take the exam or need to cancel within a reasonable time frame. The application fee is non-refundable regardless of eligibility status or cancellation. Credit card, check, or bank transfers are acceptable forms of payment. Submitting the Application

Only applications received with required supporting documentation and full payment will be processed. Note: File sizes must be less than five (5) megabytes for online applications. VERY IMPORTANT: Incomplete applications, or applications submitted without the correct fee, will not be processed. It is the candidates responsibility to submit all relevant documents at the time of application. All fees must be paid in full by check or credit card (American Express, Visa, or MasterCard). Corporate checks must reference each applicants name. Submission of the application constitutes agreement that the candidate has read, understood, and agrees to abide by the ACRP/APCR Code of Ethics and Professional Conduct. Applicants are required to sign a disclosure statement attesting to the accuracy of the information provided as part of the application process. By submitting an application, the applicant consents to and authorizes the Academy to verify the candidates academic and employment records. Application for, and achievement of, Academy Certification is between the Academy and an individual candidate. Therefore, application details and status, fees, eligibility status, exam appointments, and exam results are confidential to the individual and cannot be disclosed, regardless of payer. Only the candidate is permitted to withdraw an application or cancel an exam appointment, regardless of payer. Receipt of Application An e-mail confirmation of payment is automatically sent once payment is processed. At that point, your application will enter the Eligibility Review process. Please allow up to 10 days to receive notification regarding an eligibility decision.

CCRA Methods of Payment and Delivery

Payment Method

Application Method

Documents Required to be Submitted WITH Application

Credit Card

Online

Application (recommended)

Printable Application

(Mailed or Faxed))

1. CV/resume 2. Job description 3. Educational program certificate (if required) Upload documents as part of application

1. CV/resume 2. Job description 3. Educational program certificate (if required) Mail documents with application

Check or Bank/Wire Transfer

Printable Application

(only via Mail)

1. CV/resume 2. Job description 3. Educational program certificate (if required) Mail documents with application

September 2014

To ensure you receive important Certification-related notifications, add www.acrpnet.org to your safe senders list (contact your IT department for instructions).Please take any necessary steps to prevent filtering of ACRP e-mails. If the printable application is submitted, it is highly recommended that the applicant mail it to the Academy via certified mail, express parcel service, or another traceable courier to ensure receipt by the application receipt deadline. Keep fax confirmations for tracking purposes, if sending the application via fax. Transfer Application to Next Exam Window The Academy offers a one-time transfer from the current exam offering to the next. There are two situations in which candidates may take advantage of this:

1. If a candidate is determined ineligible for the current exam window, but will have met the eligibility

requirements by the next exam window; or 2. If an eligible candidate withdraws from taking the original exam for any reason (up to five [5] days before

a scheduled exam appointment)

Transfers are applied toward the next exam only. Transfer of eligibility and associated fees will be applied only to the original candidate and are not transferable to another person, even if paid for by a third party. Exam fees are transferred toward the next exam only and not toward other products or services. If you choose to transfer to the next exam window for one of the two reasons above, you must submit a Request to Transfer Exam Application Form before the end of the exam window for which the you had originally applied. If you have an exam appointment scheduled, you must first cancel it directly with Prometric (see chart, section Rescheduling or Canceling an Exam Appointment ) before submitting the Request to Transfer Exam Application Form to ACRP. Fees, payable to Prometric directly, apply for appointment cancellations made within thirty (30) to five (5) days prior to an appointment date. Cancellations are not permitted less than five (5) days prior to an appointment. If a transfer candidate does not submit the request before the end of the current exam testing window, then all funds originally submitted will be forfeited. Transferring is not an option for re-examination candidates (from the previous exam cycle). View full Policy on Transfers, Cancellation, No Shows, Refunds and Re-Examination Refunds and Cancellation of Application Once a candidate submits an application, it cannot be withdrawn. Candidates who wish to discontinue the Certification process may submit an Application Cancellation Request Form to obtain a refund of the Exam Fee only. The application fee is nonrefundable. If a candidate submits such a request after the candidate has received an Eligibility ID, the ID number will be invalidated. The only portion of the total amount submitted that will be refunded is the exam fee, provided that the request is received at least five (5) calendar days prior to a scheduled exam appointment (if one is scheduled). Cancellation requests received after that time will not be honored. Refunds are not available to candidates who do not schedule or attend the exam. Only the candidate may request a cancellation or refund, regardless of whether the exam fee was paid by the candidate or another party. Employers supporting a candidates fees cannot request or receive a refund for fees

September 2014

paid to the Academy. Any refund will be sent to the party who initially paid for the exam. If payment was made by credit card, that card will receive the credit. If the payment was made by check, the Academy will mail a refund check to the original payer. Applicants who do not meet the eligibility requirements for the exam (i.e., those who are ineligible), or who are ineligible due to an incomplete application, will receive a refund of the exam fee only, within three weeks of the final ineligibility notification. View full Policy on Transfers, Cancellation, No Shows, Refunds and Re-Examination.

Eligibility Review The Eligibility Review process includes verifying completeness of the application and determining whether or not the applicant meets the eligibility criteria for the exam. Applicants should expect to receive an update via email within seven to ten days after the application has been received. It is not unusual for an applicant to receive a request for additional and/or clarifying information from an Eligibility Reviewer. These requests will come via e-mail. Applicants will have seven (7) calendar days to respond to the request. Applicants who do not respond to the request for additional or clarifying information will automatically have their applications determined incomplete and therefore are ineligible to take the exam. Ineligible applicants will be refunded the exam fee ONLY, and will need to re-apply to the program and pay all fees if they decide to pursue Certification in the future. Incomplete applications will not be returned. Confirmation of Eligibility and Testing Information If an applicant is determined to be eligible after the application has been reviewed, the candidate will be e-mailed an Eligibility Notice, with further instructions as to how to schedule his/her exam appointment. A candidate must schedule an Exam Appointment or forfeit any fees paid. Exam Appointments cannot be scheduled before eligibility is determined. If an applicant is determined to be ineligible during initial review, the application is automatically reviewed by a second reviewer. If the second reviewer also determines the applicant to be ineligible, the application is automatically sent to the Director of Certification for a third review. Applicants are notified via e-mail at each step of the review with an explanation of the deficiency identified. If, after the three levels of review, the applicant is still determined to be ineligible, the applicant can choose to appeal to the Academy Board of Trustees. However, after the third level of review by the Director of Certification, applicants can no longer submit new documents to overturn an eligibility decision. Applicants found to be ineligible who do not initiate the Appeals process within the stipulated timeframe will automatically be refunded the exam fee only, within two (2) weeks. Ineligibility Decision Appeals Process

Meet Eligibility

Requirements Apply Eligibility Review

Schedule Exam Prepare

Take Exam

September 2014

The Academy of Clinical Research Professionals (the Academy) makes every attempt to make fair and accurate eligibility decisions based on the information provided by the applicants. An appeal procedure is available to any applicant who has applied for certification by the Academy and who wishes to contest any adverse decision affecting his or her application for certification status. Any individual who does not file a request for an appeal within the required time limit shall waive the right to appeal. Candidates are permitted to appeal a decision made during the review of his/her application for certification. Candidates are not permitted to appeal:

1. The passing score for the exam, or the process used to establish that passing score, which may result in failure of the certification examination.

2. Existence of an eligibility requirement. The Policy on the Appeal of Denial of Eligibility provides for

appeal of the interpretation of the eligibility requirements in individual applicants circumstances.

Candidates do have the ability to appeal the content and quality of the examination, as well as questions and answers. However, candidates may not have access to the test form, their answers, or the answer key. Read the Academys Policy on Appeal of Denial of Eligibility section, for details.

September 2014

Exam Scheduling Exam Dates

September 4 - 27, 2014 The Academy offers a 24-day testing window. All candidates who have been determined eligible must schedule an appointment to take the exam. Exams are scheduled through Prometric, the Academys testing partner, and may be taken at approximately 600 testing centers internationally. Only candidates determined to be eligible will receive an Eligibility Notice immediately following the Eligibility Review process. This important notice includes a Prometric ID number, the Prometric web address, and instructions for scheduling an exam appointment. The candidate must also verify that the FIRST and LAST name on the Eligiblity Notice (registered with Prometric and ACRP) is identical to the first and last names displayed on the candidates's current, government-issued identification (ID). The ID must also bear a photo and signature to be an acceptable form of ID. See Taking the Exam section.

Only when the name matches the candidates legal identification, should the candidate schedule an exam appointment. The testing center, exam date, and time are available on a first-come, first-served basis. To view testing locations, visit www.prometric.com/acrp at any time. For detailed assistance with selecting your test center, view www.acrpnet.org/PDF/ExamSites.pdf. Services for People with Disabilities The Academy is committed to ensuring that no individual with a disability is deprived of the opportunity to take an exam solely by reason of that disability. The Academy will provide reasonable accommodations for candidates with disabilities pursuant to the Americans with Disabilities Act (ADA). The following reasonable accommodations may be addressed:

Wheelchair access is available at all established test centers. Candidates with visual, sensory, cognitive, or physical disabilities that would prevent them from taking an

exam under standard conditions may request reasonable accommodations and arrangements.

To request a reasonable accommodation, one is required to:

Submit to the Academy a Special Accommodations Form, signed by a licensed health professional approving the request as accurate and reasonable.

Check the designated box on the exam application. A link to the Special Accommodations Form is available on the website and also in the online and printable applications. Submit this form with your application to certification@acrpnet.org. Only reasonable accommodation will be made during the available exam window.

Meet Eligibility Requirements Apply

Eligibility Review

Schedule Exam Prepare

Take Exam

September 2014

Rescheduling or Canceling an Exam Appointment Rescheduling or canceling an exam appointment (test center location, date, or time) is permitted by Prometric up to five (5) days before your scheduled appointment. There may be fees associated with appointment changes, as noted in the chart below. Rescheduling availability varies, depending on the test center location, and number of days prior to the exam appointment date. To reschedule or cancel an exam appointment, you must contact Prometric directly at 800.853.6769. If you do not plan to take the exam during the current exam window, you must submit one of the following requests AFTER you have cancelled your exam appointment:

1. Application Cancellation Request ( for cancellation and requesting a refund only); submit up to 5 days before scheduled appointment. Refer to the Refunds section. OR

2. Request to Transfer Exam Application Form (for transferring your application to the next exam window only) ; submit by last possible exam date. Refer to the Transfer to Next Exam Window section.

Your request must be received by the Academy at certification@acrpnet.org within the time specified or all fees paid will be forfeited.

Exam Appointment Rescheduling / Cancellation Contact Prometric directly at 800.853.6769 or online at www.prometric.com/ACRP.

Time Before Appointment

Prometric Fees

Method

More than 30 days before scheduled appointment

No charge Online or via phone

29 to 16 days before scheduled appointment

$25 Online or via phone

15 to 5 days before scheduled appointment

$50 Online or via phone

Less than 5 days before scheduled appointment

Not permitted All fees forfeited

Cancellations due to emergency See policy below Emergency Exam Cancellation Form sent to the Academy Failure to appear for scheduled exam

All fees forfeited

View full Policy on Transfers, Cancellation, No Shows, Refunds and Re-Examination.

September 2014

Emergencies If a candidate will be unable to keep his/her exam appointment due to an emergency situation that arises within five (5) days prior to his/her exam date, the candidate is required to submit an Emergency Cancellation Form and official documentation to the Academy at certification@acrpnet.org. This information must be received up to seven (7) calendar days after the candidates scheduled exam date. The following situations will be considered with documentation:

Emergency room visit or hospitalization Severe medical condition requiring hospitalization Death of an immediate family member (e.g., spouse, child/dependent, parent, grandparent, sibling) Call to active military duty Jury duty

Prepare to Take the Exam Preparation to take the Certified Clinical Research Associate (CCRA) examination can begin as early as one decides to pursue Certification. Understanding the exam content, as well as how to apply ones knowledge and experience while taking the exam, is essential to successfully becoming certified. Written Exam The CCRA examination is designed as a practice-based exam for individuals involved in the performance of the essential duties of a clinical research associate to assess proficiency of the five (5) core knowledge areas:

1. Investigational Product Management 2. Protocol 3. Safety 4. Trial Management 5. Trial Oversight

The examination consists of 125 multiple-choice questions (25 of these questions are pre-test items and do not affect a candidates score). Candidates are presented with a question and are asked to choose the single best answer from the four options provided. Only one answer is correct. The questions test recall, application, and analysis. Some questions use hypothetical scenarios. The exam content is based on a process of expert peer review, performed by the Global CCRA Exam Committee. There are no trick questions on the exam, and there is no penalty for guessing. Each candidate is allowed a maximum of three (3) hours to complete the exam. Language

Meet Eligibility

Requirements Apply Eligibility Review Prepare

Schedule Exam

Take Exam

September 2014

The CCRA exam is provided in English. Exam candidates may bring a hard-copy (Electronic dictionaries are not permitted) English-German/Spanish/Chinese/Hindi/etc. translation only dictionary to the exam. Dictionaries containing any word definitions or other extraneous markings are strictly prohibited. The dictionary will be inspected by the proctor prior to and after the exam is completed. Any attempt to compromise the exam will be grounds for immediate dismissal from the site, invalidation of the exam score, and possible legal action. No additional time is given to those using a translation dictionary. What is Covered on the Exam? The Detailed Content Outline To be certified, clinical research associates are expected to have general knowledge of:

laboratory terminology, tests, and procedures basic math, including adding, subtracting, multiplying, dividing, and calculating percentages

To be certified, clinical research associates are expected to have proficiency in the areas of:

The Detailed Content Outline (DCO) for the Clinical Research Associate Exam. Detailed Content Outline (DCO) The DCO is derived from the 2010 ACRP Job Analysis Survey, a careful description of the tasks performed by clinical research associates. Nearly 4,000 clinical research professionals participated in the 2010 survey. This survey is conducted every five (5) years. The DCO is updated accordingly and the exam questions revised to reflect any changes in practice. Each question on the exam is based on this outline. Therefore, to prepare to take the exam, one should study this outline and especially consider the underlying knowledge, skills, and abilities needed to perform as a clinical research associate. Certified Clinical Research Associates (CCRAs) shall have proficiency in:

I. Investigational Product Management Develop and update the instructions for use of investigational product Initiate shipment of investigational product to site Ensure adequacy of investigational product and other supplies at site Ensure randomization and emergency codes of investigational product have been maintained Ensure proper storage, dispensing, handling, and disposition of investigational product and other

supplies Reconcile investigational product and other supplies Maintain accountability of investigational product Retrieve investigational product and calculate subject compliance Maintain randomization and emergency codes of investigational product dispensing Using knowledge of:

Investigational product (e.g., package insert, report of prior investigations, Investigator's Brochure)

Investigational product inventory Investigational product accountability Investigational product storage Packaging and labeling

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Product development Supplemental/ rescue/ comparator product Investigational product compliance (e.g., protocol, standard operation procedures, local

governance) Accountability records

II. Protocol

Review product development plan Identify study objective/design Develop the protocol (e.g., inclusion/exclusion criteria, procedures, schedule of events, safety

and efficacy parameters) Evaluate protocol for scientific soundness Evaluate protocol for feasibility Evaluate congruence of data collection tools (e.g., case report form (CRF), electronic data

capture (EDC) with the study protocol Verify the eligibility of potential trial subjects Contribute to protocol development Coordinate protocol approval process Review protocol for feasibility Review protocol during investigators meeting Execute study per protocol Recommend and Implement protocol amendments

Using knowledge of:

Protocol development Protocol submission and approval procedures Clinical trial phase Study design characteristics (e.g., double-blind, crossover, randomized) Study objective Description of procedures Amendment submission and approval procedures Inclusion/exclusion criteria Statistical plan

III. Safety

Assess safety during trial participation Minimize potential risks to subject safety Oversee safety risks (e.g., clinical holds, product recalls) Ensure adverse events reporting is documented (e.g., serious, severe, moderate, mild, expected,

unexpected) Ensure reasons for subject discontinuation are documented (i.e., causes, contact efforts) Conduct study-related procedures and monitor the safety of the trial subjects and investigational

staff Manage and motivate the investigational staff and other disciplines involved, and take measures

to minimize any potential risks Review common laboratory values and alerts Identify expected or unexpected results associated with investigational products Maintain follow-up to determine resolution of adverse event Conduct safety monitoring/reporting activities

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Using knowledge of:

Investigators Brochure Safety monitoring Safety and clinical databases Subject safety issues (e.g., toxicity, significant lab values) Vulnerable subject populations Adverse events reporting Serious adverse events reporting Safety reporting requirement

IV. Trial Management

Verify investigator/site feasibility Develop timelines for conducting and completing the clinical trial Prepare and conduct initiation activities Ensure appropriate training of the investigational staff Develop a recruitment strategy and study management plan Follow a recruitment strategy and study management plan Review, clarify, and obtain data changes from sites Schedule and coordinate pre-study site visit Identify minimum regulatory document requirements for site trial master file (e.g., country-specific

regulatory documents) Ensure IRB/IEC review/approval of study and study documents Facilitate site budget/contract approval process Develop Case Report Forms (e.g., CRFs, eCRFs) Develop CRF completion guidelines Develop monitoring guidelines/plans Develop project tools Submit documents to regulatory authorities Document and communicate site visit findings Ensure clinical trial registry requirements are met Ensure timely review of study data (e.g., laboratory results, x-rays) Maintain current vendor credentials (e.g., lab certification/licensure and normal ranges) Prepare and conduct interim monitoring visit(s) Prepare and conduct close-out monitoring visit(s) Reconcile payments to sites per contract Document protocol deviations/violations Reconcile safety and clinical databases Conduct co-monitoring/training visits Perform remote monitoring activities Train site personnel on Sponsor/CRO and regulatory requirements for study conduct (e.g.,

protocol procedures, EDC) Transmit CRFs to data management Review CRF queries from data management Coordinate study monitoring visits Draft study specific tools (e.g., source document, tracking tools) Implement corrective actions plans Maintain trial master file (e.g., regulatory binder) Manage study supplies (e.g., lab kits, case report forms) Comply with subject privacy regulations Manage study issues

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Using knowledge of:

Site Activities Contract budget negotiations and approval process Project feasibility Project timelines Monitoring guidelines/plan and tools Study project tools Staff qualifications Staff roles and responsibilities ata management activities Plan for staff oversight Investigator qualifications/ site selection (e.g., therapeutic area, education, experience) Disposition of unused study-related materials (e.g., CRF at end of study, destruction of lab kits) Equipment and supplies (e.g., x-ray, computer, lab kits) and storage Study management plan (e.g., timelines, data management) Communication documentation (e.g., telephone, email) Pre-study site visit Investigator's meeting Site initiation Monitoring visit Close-out visit Site monitoring visit log Site signature log Delegation listing Trial master file (e.g., site, sponsor) Data management plan Data query resolution Electronic data (e.g., electronic health records, electronic case report forms) Recruitment plans/strategies Subject compliance Subject visit logistics Protection of human subjects Subject selection, screening, and recruitment Subject retention Subject discontinuation Subject reimbursement Good Clinical Practice (GCP) Regulatory documents Record retention Subject privacy regulations Case Report Form (CRF/eCRF) Visit reports (e.g., initiation, close-out) Final report Progress reports Essential documentation, subject related and non-subject related (e.g., past medical records, lab

reports, protocol, IRB approvals) Informed consent Procedure manuals Source documentation

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Protocol deviations Indemnification/insurance Clinical trial registry

V. Trial Oversight Ensure consistency between the sites standard operation procedures (SOPs) and the study

requirements Ensure investigator/site protocol compliance Facilitate investigator/site corrective actions Oversee vendors (e.g. Contract Research Organizations (CROs) Ensure compliance with electronic data requirements (e.g., electronic health records, eCRF) Ensure adequate site management Prepare the study site for audits and inspections Respond to or facilitate response to audit/inspection findings Ensure proper collection, processing, and shipment of specimens (e.g., centrifuge, preparation of

slides, freezing, refrigeration) Ensure proper adverse event reporting by the investigator Escalate problems to appropriate in-house management Investigate potential fraud and misconduct Report potential fraud and misconduct Ensure follow-up medical care for study subjects is documented, as applicable Ensure adequate consent and documentation Ensure staff, facility, and equipment availability throughout the study Ensure compliance with study requirements and regulations Prepare for audits, inspections, and follow up Ensure access to source data by authorized parties, in accordance with ICH-GCP, and protect

confidentiality by limiting unauthorized access Ensure that IRB/IEC documentation is adequate and that details of the IRB/IEC composition are

on file

Using knowledge of: Issues management (e.g., escalation) Audit preparation Regulatory standards Audit documents Project monitoring guidelines Project investigator supervision requirements

Study Texts In order to prepare for the exam, all candidates should review and be familiar with the relevant regulations from:

ICH Guidelines (E2A, E6, E8, E9) Declaration of Helsinki (latest version)

The most current copy of the ICH Guidelines and other regulatory materials may be found on the following websites:

ICH Guidelines: www.ich.org (Go to Work Products ICH Guidelines Efficacy Guidelines) Declaration of Helsinki: www.wma.net/en/20activities/10ethics/10helsinki/index.html

September 2014

Abbreviations List Access to the Abbreviations List here is accessible on each screen during the exam. You can expect to see the following terms abbreviated as shown.

ADR Adverse Drug Reaction

AE Adverse Event

ALT Alanine transaminase

AST Aspartate transaminase

b.i.d. twice a day

BP blood pressure

BUN Blood Urea Nitrogen

C Celsius

CIOMS Council for International Organizations of Medical Sciences

CK Creatine Kinase

CRA Clinical Research Associate

CRC Clinical Research Coordinator

CRF Case Report Form

CRO Contract Research Organization

CV Curriculum Vitae

DCF Data Clarification Form

IDMC/DSMB Internal Data Monitoring Committee / Data and Safety Monitoring Board

ECG Electrocardiogram

eCRF Electronic Case Report Form

EDC Electronic Data Capture

EKG Electrocardiogram

FEV1 Forced Expiratory Volume in 1 Second

GCP Good Clinical Practices

GI Gastrointestinal

GLP Good Laboratory Practices

GMP Good Manufacturing Practices

hCG Human Chorionic Gonadotrophin

HMO Health Maintenance Organization

IB Investigator's Brochure

Certification Exam Abbreviation List

September 2014

ICF Informed Consent Form

ICH International Conference on Harmonization

IP Investigational Product

IRB/IEC Institutional Review Board/Independent Ethics Committee

LAR Legally Acceptable Representative

MAO Monoamine Oxidase

mcg mircogram

mmHg Millimeteres of mercury

NSAID Non-Steroidal Anti-Inflammatory Drug

PI Principal Investigator

PK Pharmacokinetics

p.r.n. as needed

QA Quality Assurance

QC Quality Control

q.d. once a day

QTc ECG / EKG QT interval corrected for heart rate

RBCs Red Blood Cells

SAE Serious Adverse Event

SMO Site Management Organization

SOP Standard Operating Procedure

SUSAR Suspected Unexpected Serious Adverse Reaction

t.i.d. three times a day

wBCs White Blood Cells, or leukocytes

ACRP Online Preparation Support Optional exam preparation support is available for purchase online, from the Certification Exam Preparation webpage. There are options to purchase components separately or in a package. Visit the webpage for details and pricing for each option:

Cert Exam Prep Self-Paced eLearning Course Exam Review Preparation packages Exam Practice Exercise- an Internet Cert Exam Prep Classroom Course

Preparing for the CCRA Exam The CCRA examination is intended to assess your proficiency of the body of knowledge required to perform in your job role as a clinical research associate. The knowledge and tasks that are being tested are based on current practice in clinical research. It is testing your knowledge of ICH and GCP and the application of those guidelines in the conduct of your job duties and responsibilities. It is not testing how your employer or you personally carry out those duties.

September 2014

The CCRA examination is specific to the role that CRAs play in the conduct of a clinical trial. The exam content expects that you will have a basic working knowledge of general laboratory terms, tests, and procedures, as well as how to perform basic math. It requires a general working knowledge of the roles and responsibilities of CRAs, even if your employer does not require you to function in that role. No two candidates come to the exam with the same knowledge base. Since experience and educational backgrounds are unique, these differences must be taken into consideration when determining a study method. Although some individuals may take the exam without any preparation, the majority become involved in some form of exam preparation. Because the exams measure proficiency of the application of the knowledge required to be an effective CRA, it is impossible to train or teach to the exam. The best preparation is to understand the CRA knowledge requirements (see the Detailed Content Outline, provided above) and their application to clinical research. A clinical research associate who has met the eligibility requirements to sit for the examination should have the knowledge needed to take and pass the examination. You might want to review the Detailed Content Outline for topics or subtopics with which you are less familiar. If you find a particular area with which you are not familiar or comfortable, that would be an area on which to focus your study or review. Or, you may want to do a surface review of all the content areas, even those you believe you know well. Because of the nature of the exam, there is not one comprehensive source to go to in order to study. However, the Academy does recommend that you review the content areas covered on the exam by using the Detailed Content Outline, which was provided above. Steps to Preparing for the CCRA Exam STEP 1: Assess your own professional experience. Read carefully through the Detailed Content Outline (DCO) provided in this handbook. Compare the detailed description of knowledge and tasks, plus the proportion of questions, to your own professional experience. Rate your relative skill level and experience on a scale of 05 (0 = no experience) as an indicator of how prepared you are for each section and where to invest more of your study focus in preparing for the exam. While you personally may have limited experience with certain job functions due to your job description with your employer, success on the exam requires you to demonstrate competency in all areas of the exam. STEP 2: Start early and plan ahead. Dont wait to receive your Eligibility Notice. You must complete and submit your detailed application at least three (3) weeks before the exam. Dont leave this until the last minute! Focus some learning time on reading in every content category, but spend extra time reading in those categories where your experience is limited. Match your study efforts in relation to the time you have available and the specific study needs you have identified for yourself. Every exam candidate will answer the same number of questions in every category. STEP 3: Schedule your study time. If you decide to set up a study group, you should hold weekly meetings that will take about two hours on one day/evening every week. Schedule flexible blocks of time into your personal schedule. The key is not to memorize what you read, but to understand concepts behind ICH/GCP and best practices in each knowledge category area to supplement your experience. Be sure you understand how your SOPs differ in relation to ICH/GCP. STEP 4: Organize your study notes. It may help you to organize your study notes, articles, summaries, etc. in a binder using either the five (5) exam categories, or your own index. Let your experience guide you in the content areas you are most comfortable with and focus more time in your weaker areas or on those areas with which you are least familiar. Create flashcards to use as study aids.

September 2014

STEP 5: Choose the methods that are right for your study plan. Choose a mentor or colleague who has more experience in the areas in which you are less familiar and ask him/her to review concepts with you. As you perform your daily responsibilities, think about the underlying principles that lead you to take a particular course of action. STEP 6: Stick to your study groups plan. Pick a regular night and show up on time. Each of you has the same goal, and everyone has something to offer. Sharing reading and exchanging book notes is a great way to lighten the load. Study groups foster friendships and provide an incentive to stay focused on your collective goal. Complete; dont compete. STEP 7: Dont panic. Follow the excellent pre-exam advice that the Academy provides, and come to the exam well-rested and prepared. Further Study Tips In addition to reviewing the ICH Guidelines, one way to review is to select texts and training materials you used when first taking on the role of a CRA. You can select a publication that you may already have on your bookshelf, or one that you can borrow from a colleague. You should select books or publications that cover topics found on the Detailed Content Outline, the ICH Guidelines, or the tenets of GCP. If you have time, take a workshop or attend a conference session on topics in which you need to become more familiar. Any professional development courses that cover clinical research topics will add to your knowledge base and therefore will help you prepare for the exam. NOTE: The Academy does not sponsor or endorse any specific educational courseseven if the course is advertised as a prep or review course for the CCRA exam. Courses titled this way are at the discretion of the organization offering the course. Those creating the course have not had any inside information about the exam. The same information that is included in this handbook to help you prepare is publicly available to those creating educational content. Participation in these courses may help you learn or review topics covered on the exam, but you should not expect them to directly cover exam content. Test-Taking Strategies Most adults havent taken a standardized exam recently. It can be helpful to be reminded of some key strategies for how to approach a multiple-choice exam:

Read the entire question before you look at the possible answers. Come up with the answer in your head before looking at the possible answers; this way, the choices

given on the test won't distract you from focusing on the question. Read all the choices before choosing your answer so that you select the best one. Eliminate answers you know are not correct. There is no guessing penalty, so its always best to take an educated guess and select an answer if you

are uncertain of the answer. Don't keep on changing your answer; usually your first choice is the right one, unless you misread the

question. Go through the exam and answer the questions you know first. Mark the others for review and then go

back to those you skipped over. This will ensure that you dont lose time by focusing on one question you arent sure about.

September 2014

Taking the Exam It is important for candidates to understand their rights and responsibilities in the secure testing environment of the Prometric test center. It is recommended that you review the full Policy on Testing Experience Issues. Identification To access a secure testing center you, must present proper identification (ID) containing your legal name. Your legal name MUST match the first name and last name (middle names excluded) listed on your Eligibility Notice (emailed from ACRP) and on the Appointment Confirmation (from Prometric). Your (ID) must meet each of the following criteria:

government-issued AND current (non-expired) AND photo-bearing AND signature-bearing identification (ID)

The photo must look like the examinee. Signature on ID must match the signature provided during the sign-in process. Examples of proper ID include passport, drivers license, state- or government-issued ID. Exceptions will be made if:

name discrepancies are minor parts of hyphenated names are missing for candidates with two last/family names, one of the two last names appear informal first names are used (James vs. Jimmy)

Any other differences will result in a candidate being denied from the testing center and result in forfeiture of all fees paid. Name changes (due to marriage, for example) are common, but can prevent a candidate access to the exam if not properly presented. If a candidate is identified by a different name for the exam than that which is listed on the ID, the candidate will be permitted to the Exam only if the ID is accompanied by a government-issued certificate supporting the name change (e.g., a marriage certificate or divorce decree with previous and current name). If the name listed with ACRP and Prometric is not your legal name, you must submit a Name Change Request to certification@acrpnet.org immediately. Time The test center is serious about security so please observe the tips regarding entrance, below. Once seated, you can follow a brief on-screen tutorial for navigating through the exam. Your exam will begin after the tutorial and is three hours in length. When you have ended your exam, you will receive printed results immediately. Please make sure that you have this important feedback before you leave as it is the only feedback you will receive regarding your performance on the exam.

Meet Eligibility Requirements Apply

Eligibility Review Prepare

Schedule Exam

Take Exam

September 2014

Should you have any questions about the exam experience, please refer to the Certification Handbooks and contact certification@acrpnet.org if you cannot find an answer. We want you to own your success and perform at your best!

Test Center Guidelines The test center is serious about security so please observe the tips regarding entrance, below. Once seated, you can follow a brief on-screen tutorial for navigating through the exam. Your exam will begin after the tutorial and is three hours in length. When you have ended your exam, you will receive printed results immediately. Please make sure that you have this important feedback before you leave as it is the only feedback you will receive regarding your performance on the exam.

Should you have any questions about the exam experience, please refer to the Certification Handbooks and contact certification@acrpnet.org if you cannot find an answer. We want you to own your success and perform at your best!

Prepare to bring the following to your appointment Bring proper identification (ID). The first name and last name (middle names excluded) on your ID must

match the first and last name as they appear on the Appointment Confirmation. Your ID must be current (non-expired), government-issued, and bear your photo and signature. The photo must look like the examinee. Signature on ID must match the signature provided during the sign-in process. Examples of proper ID include passport, drivers license, state- or government-issued ID. Any other differences will result in a candidate being denied from the testing center and result in forfeiture of all fees paid.

Name changes (due to marriage, for example) are common, but can prevent a candidate access to the exam if not properly presented. If a candidate is identified by a different name for the exam than that which is listed on the IDs, the candidate will be permitted to the Exam only if those IDs are accompanied by a government-issued certificate supporting the name change (e.g., a marriage certificate or divorce decree with previous and current name).

Dress in layers so that you can make yourself comfortable in any temperature. TIP: It is recommended to leave personal items at home. Any and all personal items will be locked in a locker. Some examples include a purse, keys, wallet, calculators, watch, dictionary (except for non-electronic word-to-word, English translation only) cell phone, all electronic devices, tissues, outerwear (heavy coats), food, and all books and papers. Resources available at the Test Center You may use the following resources, issued only by the test center:

Hand-held calculator (also an on-screen calculator is available) White board and dry-erase markers Noise cancelling head set (Keep in mind that you are sharing a room with other examinees taking tests of

varying lengths.) An abbreviations list for your specific exam is also available on screen

TIP: Please, please raise your hand at any time if your computer or any of the above tools are not functioning properly!

Expect the Unexpected

September 2014

Plan to arrive 30 minutes prior to your appointment. If you are lost, or will be late, call the test center using

the phone number on your Appointment Confirmation. If you miss or need to miss your exam appointment due to a medical emergency, illness, accident, or

death in the family, on Exam day, let us know as soon as possible at certification@acrpnet.org and within seven (7) days of your scheduled appointment. With proper documentation, we can help you!

If you miss your scheduled exam appointment for any other reason, for example, lack of child care, lateness due to work or traffic, your opportunity to test will be lost.

Rescheduling for any reason is permitted with a $50 fee, by contacting Prometric directly at 800-853-6769 or www.prometric.com/ACRP, if rescheduling occurs at least five (5) days prior to your exam appointment.

MORE TIPS: These can help you focus on the exam and not the unexpected:

Know your travel route and traffic. Plan for a delay. Prepare for child care Get plenty of rest!

Exam Security Exam content will be transmitted via encrypted electronic file to each exam site to ensure the security of the exam questions. Computer-based testing allows for different versions of the exam to be offered and for changes in the sequence of questions; this reduces the likelihood of misconduct and enhances the validity and integrity of the exam. Each exam will be delivered via individual video-monitored testing carrelsboth to provide better privacy while the candidate is taking the exam and to prevent unethical behavior. Examinees will be presented with Prometric Test Center Regulations upon arrival at the test site. It is imperative to read the information provided. Those who violate security will not have their exams scored or processed, and will be required to leave the room immediately. To view regulations in advance, visit www.prometric.com/Testing-Center-Regulations. Removing or attempting to remove exam material or content from the test center will result in severe criminal and civil legal consequences. Exam Results Computer-based testing provides participants with preliminary results immediately. On-site notices are preliminary and candidates are not yet considered certified until official notification is received from the Academy. Official confirmation of results will be mailed 30 days following the close of the exam window. Candidates who pass the exam will be sent an official notice of Certification, a certificate, a CCRA pin, and Maintenance of Certification information. Candidates who do not pass the exam are advised to review the content area proficiency ratings and use this information to assist in preparing for future exams. Final exam results will not be given out over the telephone or by fax, nor will results be sent to employers, schools, other individuals, or organizations under any circumstances. Candidates who pass the exam will be added to the Academy Certification registry, unless this option was de-selected at the time of application. The registry can be accessed at www.avectraacrp.com/Certlist.

Duplicate Certificates

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There is a $25 charge for a duplicate certificate if the request is made more than three months after the exam. Requests may be made in writing by completing and sending the Duplicate Certificate Form to the Academy at certification@acrpnet.org.

Exam Scores

Prometric, the Academys professional testing partner, scores all exams. One point is granted for each correct answer. There is no penalty assessed for an incorrect answer; points are scored only for correct answers. The number of questions answered correctly (or total points) is a candidates raw score. A candidates raw score is converted to a scaled score. The "Total Scaled Score" will determine whether a candidate has passed the exam. This scaled score is statistically derived from the candidate's raw score and can range from 200 to 800. The passing scaled score for the CCRA exam is 600. The passing score reflects the minimum amount of knowledge a committee of experts has determined to be appropriate for Certification, according to accepted test development guidelines. A criterion-referenced, standard-setting procedure and expert judgment are used to identify the passing point. The Academy uses the widely accepted Modified Angoff method. A candidate's ability to pass the exam depends on the amount of knowledge he or she demonstrates, not on the performance of other individuals taking the exam. The reason for calculating scaled scores is that different forms or versions of the exam may vary in difficulty. As new versions of the exams are introduced, a certain number of questions in each content area are replaced by new questions. These changes may cause one version of the exam to be slightly more or less difficult than another version. To adjust for these differences in difficulty, a statistical procedure called "equating" is used. The goal of equating is to ensure fairness to all candidates. In the equating process, the minimum raw score (number of correctly answered questions) required to equal the passing scaled score is statistically adjusted (or equated). For instance, if the exam is determined to be more difficult than the base form of the exam, then the minimum raw score required to pass will be slightly lower than the passing scaled score. If the exam is a bit easier, then the passing raw score will be slightly higher than the passing scaled score. Equating helps ensure that the passing scaled score represents the same level of knowledge, regardless of which version of the exam a candidate takes. A candidate scoring below the minimum scaled score has not been successful on the exam and cannot be certified. The exam is not scored on a curve. There is no predetermined number of candidates permitted to pass. Your score does not depend on the other candidates testing with you that day. Note: The passing point set for the exam cannot be appealed. To score one point below the passing point is to be unsuccessful on the exam; to score at the passing point or higher is to pass the exam. A score higher than the passing point is not an indication of a higher proficiency in the subject matter. Specific questions on the exam and/or answers to exam questions will not be discussed or released. Due to the security of the item bank and because exam questions can be used on various exams, exam questions will not be discussed with candidates and candidates may not have access to the exam or their answers. Scaled Scores and Score-Reporting FAQs Commonly asked questions and information about scaled scores and score reports is provided below. 1. Why are scaled scores used? They are used to provide a consistent scale of measurement, so that from one test administration to the next, the same scaled score represents the same level of knowledge. Each exam administration has multiple exam forms in use, and some forms may be more difficult than others. A scaled score keeps the level of knowledge required to pass constant.

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2. Why not just use the number of items answered correctly? This may provide useful information about your performance on different parts of the test, but does not take into account the difficulty of the items. 3. Is a scaled score the same as a percentage score? No. Calculation of a percent correct is a way to convert a raw score to another scale, but a scaled score is not the same as a percent correct. You could calculate percentage scores by dividing the number correct by the total, for example, a raw score of 9 in a category with 15 total items relates to 60% correct, but a scaled score of 600 does not relate to 60% correct. 4. How should I interpret my performance on the category scores? When reviewing your proficiency for the major categories, bear in mind that all categories are not equally difficult. Those areas indicating below proficient are areas where additional study or review would be helpful. 5. Why dont I get a percentage score on my report? Similar to a raw score, converting your score to a percentage score would not take the difficulty of the items into account. 6. How is the scaled score computed? To calculate a scaled score, the raw score required to pass is first set equal to 600. An analogous situation is with temperature: 0 degree and 32 degrees both represent freezing on different temperature scales. Raw scores below the passing point are converted in linear fashion to scaled scores below 600; those above the passing point are similarly converted to scaled scores above 600. 7. Why do I need a 600 to pass the test? The amount of knowledge required to pass the test is based on the judgments of the content experts who are certified in the job role tested. The raw score required to pass relates to the number of correct answers that a minimally competent (borderline) candidate would be expected to provide, and this raw score is set equal to 600 scaled score units. Different raw scores may be required of different test forms, because all examinations are not equally difficult. The scaled score of 600 required to pass indicates that, while a different number of correct answers may be required from one administration to the next, the passing point for all examinations represents the same level of knowledge.

How are Certification Exams Developed? In response to the ACRP Membership's numerous requests for professional recognition, two exam committees were established in 1990; by 1992, the first Certification exams were developed with the assistance of a professional testing organization. The committeesone each for CRAs