COVID Safe Plan...Volcano Beach Shack 60 120 (Outdoor seating) Retail 10 3 (Indoor – no seating) VIP Huts (per hut) 8 8 Day Beds (per bed) 4 4 Shelters 1-9 • Every second table

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COVID Safe Plan Contact name: Sam Holdich – GM Operations

Version: 6

Date of issue: 4th January, 2021

Address: 2365 Plenty Road, Whittlesea Victoria

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Table of Contents

1. Infection Control Management Plan ..................................................................... 3

2. Purpose and scope .............................................................................................. 4

3. Risk management approach ................................................................................ 5

4. Why funfields is different than other mass gathering venues ............................... 6

5. Calculating capacities .......................................................................................... 7

6. Our Health & Safety Policy ................................................................................ 11

7. Infectious Disease Policy Statement .................................................................. 12

8. Coronavirus Disease (COVID-19) Policy Statement .......................................... 13

9. General Infection Control ................................................................................... 14

10. Face coverings and masks ................................................................................ 16

11. Dealing with Coronavirus in the Workplace ....................................................... 17

12. IDENTIFYING A COVID-19 CASE..................................................................... 21

13. HEALTH SCREENING AND TEMPERATURE CHECKS .................................. 26

14. Guest communication ........................................................................................ 27

15. Department specific operations ......................................................................... 30

16. Team training ..................................................................................................... 36

17. Contributions ...................................................................................................... 37

18. Corrective Action Register ................................................................................. 38

19. Appendix 1: Calculating capacities ..................................................................... 39

20. Appendix 2: Inpark signage ................................................................................ 40

21. Appendix 3: Sanitizer Stations ........................................................................... 41

Acknowledgement .................................................................................................... 42

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1. INFECTION CONTROL MANAGEMENT PLAN

Funfields will ensure the effective prevention, monitoring and control of infections. The prevention of infections

is an integral part of quality and safety.

Manager/Owner Angelo Dinardo - Managing Director

Address 2365 Plenty Road, Whittlesea, Victoria

Another Site Contact Sam Holdich – GM Operations

ACN/ABN

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2. PURPOSE AND SCOPE

The purpose of this document is to outline additional health and safety measures that Funfields has implemented

to reduce the risk of a person (staff member, guest, contractor or any other person) with COVID -19 entering and

infecting others within our facility during trading and non-trading hours. The measures outlined in this document

will be in place until consultation with the government either directly through communication with the Victorian

Health Board or indirectly through official Victorian State Government platforms, determines that it is safe to

return to pre- COVID operating procedures or an easing of restrictions is approved. This document should be

treated as a “Live” document as new recommendations from government, industry and best practice methods

are communicated, this document will be updated accordingly.

The scope of the document is a systematic approach to managing the risk associated with COVID -19 within the

business. Through consultation with the industry association ALAARA (Australian Amusement, Leisure and

Recreation Association), whom have development an “Industry COVID SAFE Plan” which has been submitted

to each state government for approval, along with online state and national resources including; Safe Work

Australia, Worksafe Victoria, Department of Health and Human Services and many more. Funfields has

developed this document in consultation with Funfields Work Health and Safety advisor, Employsure. Active and

regular consultation with industry colleagues has also been sought to ensure that Funfields is continuously

benchmarking itself with like businesses.

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3. RISK MANAGEMENT APPROACH

With the priority of protecting its staff, guests, contractors and its business Funfields has committed to a holistic

and systemic approach to managing the risks associated with COVID -19 at its facility. This approach includes,

but is not limited to:

• Allow healthy people to enjoy the facility and encourage a high attention for personal hygiene for guests

and staff.

• Funfields will provide ready access to hand hygiene products (alcohol-based hand rubs and/or a sink

with soap and water)

• Manage density of people within the facility to keep people or family units that have been isolating

together, adhering to the 1 person per 4m2 physical distancing requirement.

• Social distancing guidelines of 1.5 metres are adhered to wherever practically possible, and if not Risk

controls put in place such as PPE, physical barriers and spacing

• Reduce touch areas where possible and sanitise high touch surfaces frequently.

• Protect employees with various approaches, including barriers, protective coverings, and distancing.

Communicate with employees and guests effectively on how to prevent the spread of germs.

• A plan in the event a guest or employee falls ill on site.

• Cleaning and disinfecting of high touch points on rides.

• Upon entry, records are collected for team members and all guests for contract tracing purposes (name,

mobile phone).

• COVID Warden will be rostered each day to be in charge with auditing processes, reporting issues,

replenishing supplies and ensuring compliance of both staff and guests

Ride and Attractions, Food and Beverage, Ticketing, Guest Services, Retail and other areas specific Risk

Assessments have been undertaken and can be found in Appendix 1.

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4. WHY FUNFIELDS IS DIFFERENT THAN OTHER MASS GATHERING VENUES

It is important to remember the difference between Funfields and other mass gathering venues, as Funfields will implement the following:

• Capacity can be reduced/managed to allow for appropriate social distancing.

• Seating positions in rides and attractions are controlled by Funfields team members.

• Exposure time is limited. Guests generally move throughout their experience, much like in an inter-city

district or shopping centre. The guests are not sitting in a single location, elbow-to-elbow, for an extended

period.

• A large percentage of attraction attendance is made up of family members and others who live in the

same home and thus do not need to be physically distanced from each other.

• If a positive case COVID19 was to be identified as having been at Funfields, it is easily traceable back to

a park or outdoor attraction on a day/time and the area and area/s in questions are readily identified and

easily shutdown

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5. CALCULATING CAPACITIES

As identified in Appendix 2 Funfields occupies over 150,000 square metres, of which 44,435 square meters (54,435

– 10,000 = guests’ accessible space) is guest accessible space. This does not include the 32,000 square metres

of carpark space.

Based on the 1 guest per 4 square metre rule there is space for 11,108 guests at any one time within Funfields

(not including carpark space).

The following capacity limits are relevant as per the most up to date information. These capacity limitations are

subject to government restrictions and/ or may be changed by Funfields at any time. Funfields will ensure that it

can monitor existing risks and procedures and make adjustments as required.

COVID CAPACITY

As of 23rd November

COVID CAPACITY

As of 7th December

Density Quotient 1 guest / 4sqm 1 guest / 4sqm

Percentage of density quotient

25% 50%

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Ride Capacity

RIDE/ ATTRACTION CAPACITY

RIDE PRE-COVID CAPACITY

COVID CAPACITY

(number of guests)

RESTRICTED* OPEN WITH

COVID SAFE

PLAN

Pirate Ship 45 10 45

Voodoo 16 8 16

Toboggan 25 25 25

Go Karts 28 28 28

Berry Ferris

Wheel

24 6 24

Dragons

Revenge

18 8 18

Pegasus 8 4 8

Pony

Express

Carousel

16 7 16

Samba

Balloon

32 8 32

Snakes Alive 24 12 24

Bumper

Boats

30 10 30

Gravity

Wave

2 OR 4 2 OR 4 2 OR 4

Kraken

Racer

4 2 4

Blackout 1 OR 2 1 OR 2 1 OR 2

Wipeout 1 1 1

Splashdown 2 2 2

Typhoon 1 OR 2 1 OR 2 1 OR 2

Amazonia

Falls

Maintain 1.5m

distance

Maintain 1.5m

distance

Maintain

1.5m

distance

Birdy cove Maintain 1.5m

distance

Maintain 1.5m

distance

Maintain

1.5m

distance

Mini Golf 72 18 72

Volcano

Beach Wave

Pool

450 400 450

*Adhering to COVID-19, standard cycle capacities are reduced on some rides. The maximum cycle

capacity may be increased if loading family groups that reside together and do not have to follow

social distancing rules.

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Other guest area capacity

LOCATION PRE-COVID CAPACITY COVID CAPACITY

Shelter 1 100 50 (Outdoor seating)







Shelter 9 400 200(Outdoor seating)

Bottom Cafe 80 80 (Outdoor seating)

Refresh Ice Cream 30 10 (Indoor – no seating)

Volcano Beach Shack 60 120 (Outdoor seating)

Retail 10 3 (Indoor – no seating)

VIP Huts (per hut) 8 8

Day Beds (per bed) 4 4

Shelters 1-9

• Every second table will have a sign stating that “this table is not in use” to ensure social distancing occurs between groups.

• All shelters are considered outdoor as they have more than 2 open air walls and a roof.

• Only guests from the same groups can be seated on the same table

• Tables are cleaned daily before use

Day Beds

• Social distancing: located 1.5m apart

• Only guests from the same group can be located at each Day beds

• Day beds are cleaned daily before use

VIP Huts

• Every second hut will be utilised initially for the first month of trade, from December (or if demand increases sooner) screens will be placed between any adjoining huts to ensure physical distancing measurements are maintained.

• Only guests from the same group can be located at each Hut

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• Huts are cleaned daily before use

Loungers

• Loungers cannot be shared through-out the day between guests unless they have be cleaned between users.

• Loungers will be separated into groups of four and will be 1.5m apart from other loungers.

• At Amazonia Falls where loungers are typically located less than 1.5 m apart physical barriers will

be installed to maintain physical distancing.

• Only guests from the same group can be located at each lounger

• Loungers will be sanitized daily before use.

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6. OUR HEALTH & SAFETY POLICY

Funfields and its officers recognise that the health and safety of all workers and visitors is of the utmost

importance and vital to the success of our business. As such we aim to continuously improve health and safety

in the workplace through consultation and increased health and safety awareness of management and workers.

Through the co-operative efforts of management and workers, we are committed to:

• providing a safe environment for all workers and visitors to our workplace;

• providing and maintaining buildings, equipment and plant in safe working condition;

• supporting the on-going training and assessment of workers;

• developing, implementing and monitoring safe work practices;

• continuously improving the standards of workplace health and safety;

• managing risks in the workplace; and

• providing information, instruction and supervision.

The focus of Funfields health and safety management system is preventing hazards. We will develop a

framework for health and safety management and a plan for systematic risk assessment and control of hazards,

to progressively improve safe behaviours and safe systems of work across the business.

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7. INFECTIOUS DISEASE POLICY STATEMENT

Funfields recognise that the health of all workers, clients and visitors is of the utmost importance and vital to the

success of our business. As such we aim to continuously improve the infectious disease control within the

workplace through consultation and increased infectious disease awareness to all workers.

Through the co-operative efforts of management and workers, we are committed to:

• providing a safe and controlled environment for all workers and visitors to our workplace

• providing all precautionary requirements in the control of infectious diseases

• supporting the on-going training and assessment of workers

• developing, implementing and monitoring infectious disease control methods, including the provision of

an infection control management plan

• continuously improving the standards of health and hygiene in the workplace

• managing risks in the workplace, and

• providing information, instruction and supervision.

The focus of Funfields is to manage, and control infectious disease though implemented management processes

and practices to ensure all workers and clients have a safe environment.

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8. CORONAVIRUS DISEASE (COVID-19) POLICY STATEMENT

Funfields and its officers recognise that the health and safety of all workers and visitors is of the utmost importance

and vital to the safety and success of our business. As such we aim to continuously improve health and safety in

the workplace through consultation and increased health and safety awareness for all stakeholders.

With the current community concerns and government restrictions relating to COVID-19, we need to work together

to help stop the spread of the virus. Practising good hygiene and keeping your distance from others when you are

sick is the best defence against most viruses. We will ensure, so far is reasonably practicable, that workers and

visitors to our workplace:

• Masks are mandatory for all employees, guests, visitors and contractors at Funfields

• Wash/sterilise their hands frequently with soap and water or use the hand sanitisers provided when:

o Entering and exiting the workplace

o Before and after eating

o After going to the toilet

o Entering or exiting rooms, and

o After handling items or equipment.

• Cover their mouth when coughing and sneezing

• Dispose of tissues or soiled wipes/cloth

• Avoid touching others and their own face or nose, and

• Maintain physically distancing while at the workplace (more than 1.5 metres apart).

In order to adhere to the workplace’s strict guidelines on corona virus infection control, we will implement:

• Hand Sanitising Stations (sign posted) at the main entrance and other room doorways, See appendix

4 for specific locations. These are a combination of hand sanitisers and bathroom facilities with running

water and soap.

• Display Posters at visible locations to remind all to practice good hygiene

• Install floor markers that enforce social distancing

• Communicate regularly with parents to remind them of the workplace’s policy on COVID-19

• Conduct frequent Toolbox sessions with staff, and

• Send suppliers, service providers and regular visitors to the workplace, COVID-19 communiqués

regarding our COVID-19 policy arrangements.

As a preventative measure, we will encourage any person exhibiting mild or significant flu-like symptoms to contact

their health professional. Any staff member that appears unwell, we will request a medical certificate to be

produced prior to any continuation of work at the workplace.

If anyone has been officially diagnosed with COVID-19, the mandatory isolation period will take effect and a full

medical clearance certificate will need to be produced prior to them returning to the workplace. The health and

welfare of all workers and visitors is paramount.

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9. GENERAL INFECTION CONTROL

INTRODUCTION

This procedure infection control procedure demonstrates the importance of infection control and aims to prevent

the transmission of disease producing micro-organisms such as bacteria, viruses and fungi, when cleaning

potentially contaminated equipment.

MICRO-ORGANISMS

Funfields recognises that micro-organisms that because illness can spread by direct and indirect contact via

instruments and equipment. The micro-organisms can gain access to the body by what are known as ‘portals of

entry’. The micro-organisms may be:

• inhaled;

• ingested; or

• splashed onto the skin;

The spread of micro-organisms will be reduced by:

• adhering to good personal hygiene practices;

• using personal protective equipment (PPE);

• using disposable products as required (e.g., paper towels); and

• undertaking risk assessments when required;

INFECTION CONTROL PROCESS

Funfields will ensure that the processes of infection control that will assist in preventing the transmission of

infection are:

• regular hand hygiene always (especially before and after cleaning equipment); and

• the use (where required) of personal protective equipment (PPE), such as gloves, masks, eye protection and

gowns.

IMPLEMENTATION OF INFECTION CONTROL

Funfields will ensure the following:

• that all staff understand the basic principles of infection control; and

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• regular monitoring to ensure the infection control procedure is adhered to.

i) Hand washing and hand decontamination

Funfields understands that hand washing/hand decontamination reduces the number of infectious micro-

organisms on the skin and is the single most important measure of infection control when cleaning

potentially contaminated equipment. Hand washing will be undertaken in dedicated (clean) sinks and not

in the sinks/areas that are used to clean equipment. When using the taps to turn on and off a paper towel

will be used.

Hands will be washed with a liquid hand wash or decontaminated using alcohol-based gels or liquids (also

known as waterless hand washing). Wet hands will be dried with single use linen or paper towels.

ii) Hand care

Funfields will ensure that hands are cared for and that the skin on worker’s hands is protected against

dryness. Lacerated, chafed or cracked skin can allow entry of micro-organisms, therefore any cuts or

opened wounds will be reported and covered with a waterproof dressing. All hand, wrist or nail jewellery is

to be removed prior to putting on gloves.

Artificial fingernails can harbour micro-organisms and are not to be worn by workers. All fingernails of staff

are to be kept short to prevent glove tears and to allow thorough cleaning of the hands.

PERSONAL PROTECTIVE EQUIPMENT

Funfields will ensure that PPE is provided and that all workers are trained to use it in accordance with

manufacturer’s guidelines and Australian Standards. Barrier protection such as gloves will be removed before

leaving the work areas where the cleaning is taking place.

The following PPE will be provided:

• Gloves (puncture resistant and can be reused, however, will be washed in detergent after each use – they will

be replaced if torn, cracked, peeling or showing signs of deterioration);

• Long sleeved shirts, long pants and closed footwear.

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10. FACE COVERINGS AND MASKS

Wearing a face covering helps keep you and others safe. Coronavirus (COVID-19) is spread from close

contact with a person with coronavirus (COVID-19). Face coverings help stop droplets spreading when

someone speaks, laughs, coughs, or sneezes, including someone who has coronavirus (COVID-19) but feels

well.

STAFF MASK POLICY

Re-useable face masks will be issued to all staff and must be worn in the following settings:

• When indoors

• When outdoors

Instructions are provided on how to clean and maintain the masks. Personal staff medical conditions will be

taken into considerations by management.

GUEST MASK POLICY

As stated by the DHHS:

• Responsibility for wearing a face covering rests with the individual. Employers must take reasonable

steps to ensure their workers and customers wear a face covering at all times when at the premises,

unless customers are in private rooms, or when a lawful exception applies.

• Face masks must be worn indoors (for example, in the ice cream shop or retail store). A mask is not

required outdoors if you can keep 1.5 metres distance from others. Face masks must be worn by all

Victorians when they leave home, unless they have a lawful reason not to wear one or are outside

and can keep 1.5 metres distance.

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11. DEALING WITH CORONAVIRUS IN THE WORKPLACE

INTRODUCTION

Funfields is committed to ensuring the health and safety of all those in the workplace. To this end, this policy

sets out steps that Funfields is taking in order to tackle the coronavirus outbreak, alongside expectations that

are placed upon you.

For the safety of yourself and others in the workplace, this policy must be followed at all times.

At any time, medical or government guidelines and restrictions change, this policy will be updated and again

communicated to all workers who will sign their understanding.

Leave entitlements can be accessed with authorisation and any additional leave entitlements announced by the

government will be provided along with your normal entitlements.

INFECTION CONTROL MEASURES

We strongly encourage you to follow guidelines from the World Health Organisation on infection control, along

with specific Coronavirus government guidelines, both whilst at work and in your daily life. These include:

• frequently cleaning your hands with soap and water for a minimum of 20 seconds at a time and then using

alcohol-based hand sanitiser,

• always maintaining hand washing and sanitising protocols after visiting the toilet, kitchen, before and after

eating and smoking,

• when coughing and sneezing, covering your mouth and nose with flexed elbow or tissue, throwing this

tissue away immediately and washing and sanitising your hands,

• no excrement of bodily fluids such as spitting,

• maintain social distancing, a minimum of 1.5 metres from others all around i.e. in front, behind, alongside

you or from any angle, and

• maintain social distancing in your private life to reduce person to person transmission risks.

CORONAVIRUS DIAGNOSIS OR EXPOSURE

i) If you contract the virus

If you begin to display symptoms of the virus, you must follow Government guidance to find out what to

do next. You must seek medical attention and notify your manager at the earliest opportunity. The

following Health Department website provides daily updates, symptoms, symptom checkers, details of

respiratory clinics and how to get medical assistance. Many GP Clinics now provide online services for

medical assessments.

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NATIONAL

https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert

VICTORIA

https://www.worksafe.vic.gov.au/coronavirus-covid-19

In order to protect your fellow colleagues, you are required to remain absent from the workplace on

personal leave and provide us with a medical certificate. You are required to get a medical clearance from

your doctor prior to returning to the workplace.

ii) If you have contact with a confirmed case of the coronavirus

If you have been in contact with someone who has a confirmed case of the coronavirus, you are required

to notify management immediately.

In order to protect your fellow colleagues, we ask you to seek medical attention and remain absent from

the workplace for fourteen days or until you can provide us with a medical certificate with clearance for

work. You are required to get a medical clearance from your doctor prior to returning to the workplace.

Consideration will be given, depending on your job role, to working from home options.

iii) If you have contact with a suspected case of the coronavirus

If you have been in contact with someone who has a suspected case of the coronavirus, you are required

to notify management immediately.

In order to protect your fellow colleagues, we ask you to seek medical attention and remain absent from

the workplace for fourteen days or until you can provide us with a medical certificate with clearance for

work.

Even if you are not displaying any symptoms, we may take the decision to send you home and require

you not to attend work as a safety precaution.


Self-isolation

You must not attend the workplace during any self-isolation period that the Government requires you to

undertake.

If you are unwell during this self-isolation period, you should follow the usual sickness procedure to notify

Funfields that you require authorised leave and obtain a medical certificate in support of your leave. You are

required to get a medical clearance from your doctor prior to returning to the workplace.

If you are well during this period of isolation, Funfields will consider any available type of leave that may be taken

to cover the absence.


If there are no forms of accrued paid leave available, or entitlement to any special government leave

arrangements, the absence will be unpaid.

https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alerthttps://www.worksafe.vic.gov.au/coronavirus-covid-19

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INTERNATIONAL TRAVEL

At this time all international travel is banned.

i) If you come into contact with someone who has travelled internationally

If you come into close contact with someone who has travelled internationally, notify management

immediately and you must go into self-isolation for fourteen days to confirm the absence of infection.

INTERSTATE TRAVEL

States and Territories have closed their borders to Victoria.

THE CONTINUATION OF BUSINESS OPERATIONS

i) Attendance at work

It is our expectation that you attend work as normal during this time, unless:

• you are on a period of authorised leave

• you are not attending work due to a Government mandated self-isolation period

• you are not attending work under our specific instruction, or

• there is a safety reason why you cannot be at work that has been discussed and agreed with your

manager.

ii) Temporary business closure

As time progresses, it may become necessary for the business to temporarily reduce or cease operations,

for example if someone in the workplace is diagnosed with coronavirus.

Funfields will do everything possible to continue operating in these circumstances, however, ultimately

will take the action that is necessary to comply with Government advice and ensure safety within the

workplace.

In the unlikely scenario of a shutdown, we may have no choice but to place you on an unpaid stand down.

For clarity, this will only occur under specific circumstances in line with the Fair Work Act 2009, and all

alternatives will be considered prior to taking this step.

iii) Working from another location

Funfields will take all available steps to maintain normal business operations. To maintain normal

business operations, it may be necessary for us to require you to work from an alternative work location

if, for example, instructions from a third party mean that entry into our current workplace is not permitted.

Your flexibility in this regard will be required.

iv) Visiting client sites / Other workplaces

At times, our workers are required to work offsite in settings that are not under the control of our

Organisation. This may result in the worker being exposed to the COVID-19 virus. Despite not being

under its control, our Organisation recognises that offsite work locations form part of the Organisation’s

health and safety obligations.

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BEFORE ATTENDING CLIENT SITES

The Organisation will verify with the site (where practicable) that the location is safe and secure to visit.

The Organisation will also assess the risk of exposure to the COVID-19 virus to the worker by accessing

the latest Government information. Other measures may include:

• seeking written confirmation/evidence of site health risks, and

requesting the client complete and provide their own documentation that demonstrates all necessary

control measures to stop the spread are being implemented at the client’s workplace.

v) Harassment/bullying

We operate a zero-tolerance policy to all forms of harassment and bullying in the workplace. We will not

tolerate any unacceptable behaviour to colleagues, suppliers, members of the public etc. Any complaints

of this nature will be investigated in line with our usual policy and may result in disciplinary action, up to

and including dismissal.

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12. IDENTIFYING A COVID-19 CASE

Funfields staff are not expected, and should not try, to diagnose workers or guests. However, Funfields takes very

seriously its work health and safety duty to minimise the risk of workers and others in the workplace being exposed

to COVID19 so far as reasonably practicable.

If a staff or guest is reasonably suspected of having the virus, or has been exposed, this creates a health risk at

Funfields. It is vital that prompt action be taken. If someone is confirmed as having COVID19 or is getting tested

for COVID19, they should already be at home. If there are people who may have been exposed to the virus, they

must also isolate based on the hotline health advice.

IF SOMEONE IS SUSPECTED OF HAVING THE VIRUS

The person could be a worker, a guest or contractor to your premises. Where this occurs:

i) Isolate the person

If the person has serious symptoms such as difficulty breathing, call 000 for urgent medical help. Otherwise,

staff must take steps to prevent the person from potentially spreading the virus by isolating them from

others. Appropriate personal protective equipment (PPE) will be issued to the person. Surgical masks are

essential for someone suspected of having COVID19. As are hand sanitiser and tissues. First aid provider

must also be fully dressed in PPE, including disposable face mask, gloves, and disposable apron A

separate First Aid quarantine area will be set up with beds spaced at least 2 metres apart to maintain

appropriate physical distancing.

ii) Seek advice and assess the risks

Next, to determine if it is reasonable to suspect the person may have COVID19, talk to the person about

your concerns and see what they say. Funfields will also contact the National Coronavirus Helpline on

1800 020 080, which operates 24 hours a day, seven days a week. The National Helpline provides advice

on when and how to seek medical help or about how to get tested for COVID-19.

Funfields will have current contact details for the person and make a note about the areas they have been

in the workplace, who they have been in close contact within the workplace and for how long. This will

assist with assessment of risks to others and areas to clean and disinfect. This information will also assist

the state public health unit if they need to follow up with you at a later time.

Secondary assessment of an individual with COVID19 symptoms or temperature over 37.5 C may include

confirmation of the person’s temperature, an assessment of other symptoms and utilise the COVID19

Symptom Checker:

The link below will assist first aiders in assessing the risk that they have COVID19

https://www.health.gov.au/resources/apps-and-tools/healthdirect-coronavirus-covid-19-symptom-checker

https://www.health.gov.au/resources/apps-and-tools/healthdirect-coronavirus-covid-19-symptom-checker

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If Funfields has a guest with COVID19 symptoms and we have used the above Symptom Checker and it

advises the guest should seek help or get tested, Funfields will use the link below to assist with next

steps:

https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/what-you-need-to-

know-about-coronavirus-covid-19#how-to-seek-medical-attention

iii) Transport

Funfields will ensure the person has transport home, to a location they can isolate, or to a medical facility

if necessary. Wherever possible, if a person is unwell or travelling to a location for mandatory isolation, they

should use a personal mode of transport to minimise exposure to others. They should not use public

transport unless there is no other option. If the person needs to use a taxi or ride share service (or public

transport) then the person should avoid contact with others including the driver to the extent possible. This

includes:

• wearing a surgical mask, provided by your attraction

• avoiding direct contact with the driver, including sitting in the back seat to achieve as much

separation as is reasonably possible

• practising good hand hygiene and cough/sneeze hygiene, and

• paying by card.

iv) Clean and Disinfect

Clean and disinfect all areas (for example, offices, bathrooms and common areas) that were used by the

suspected or confirmed case of COVID19. Affected areas will be closed before cleaning and disinfection.

Open outside doors and windows if possible, to increase air circulation and then commence cleaning and

disinfection. Funfields may opt for external sanitation experts to ensure sanitation of any suspected infected

areas.

• clean and disinfect hard surfaces using either: a physical clean using detergent and water followed

by a clean with 1,000 ppm bleach solution (2-step clean), for example, household bleach or

hospital-grade bleach solutions that are readily available from retail stores. Bleach solutions

should be made fresh daily.

• a physical clean using a combined detergent and 1,000 ppm bleach solution (2-in-1 clean) made

up daily from a concentrated solution

Once cleaning and disinfection is complete, place disposable cloths, PPE and covers in a plastic rubbish

bag, place it inside another rubbish bag (double-bagging) and dispose of the bag in the general waste.

There is no need to close an entire workplace, while cleaning and disinfection takes place, particularly if

the person infected, or suspected to be infected, has only visited parts of the workplace. However, the

cleaning and disinfection must occur before any workers return to affected areas.

https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/what-you-need-to-know-about-coronavirus-covid-19#how-to-seek-medical-attentionhttps://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/what-you-need-to-know-about-coronavirus-covid-19#how-to-seek-medical-attention

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Funfields may suspend operations depending on suspected areas of contamination and if they are critical

to the operation of the workplace.

Those cleaning an area of suspected contamination need to be equipped with Personal protective

equipment (PPE). This includes disposable gloves and safety eyewear to protect against chemical

splashes. The disposable apron is also mandatory, as are disposable surgical masks.

Team members must clean their hands using soap and water for at least 20 seconds, or where this is not

possible, hand sanitiser provided before putting on and after removing PPE.

Cleaning equipment including mop heads and cloths should be laundered using hot water and completely

dried before re-use. Cleaning equipment such as buckets should be emptied.

v) Review Risks and Controls

Once the person has left the site. Funfields will review our COVID19 risk management controls. This will

be done in consultation with Funfields workers and their HSR representatives and assess and decide

whether any changes or additional control measures are required.

Funfields will always continue to meet our WHS duties. This may mean taking steps above and beyond

public health requirements to eliminate or minimise, so far as is reasonably practicable, the risk of workers

and others in the workplace (such as customers) contracting COVID-19.

A RECENT VISITOR HAS THE VIRUS AND IS SUSPECTED TO HAVE BEEN AT FUNFIELDS – WHAT NOW?

If a person who has recently been at Funfields, such as a worker, a guest or contractor informs us they have, or

may potentially have, COVID19. Depending on the circumstances (e.g. how recently the person was at your

location and how closely they were in contact with others) Funfields may have reasonable concerns about the

health of others onsite.

Funfields will always meet our Workplace Health and Safety (WHS) duties. This may mean taking steps above

and beyond public health requirements to eliminate or minimise, so far as is reasonably practicable, the risk of

workers and others in the workplace (such as customers) contracting COVID19.

i)Seek advice and assess the risks

If it is unclear if a person does have the virus, then we must first call them to confirm. This step is not

necessary if they have already informed Funfields that they have or may potentially have COVID19.

Contact the national help line to determine the appropriate response. The National Coronavirus Helpline is

available on 1800 020 080, which operates 24 hours a day, seven days a week. The National Helpline can

provide advice on when and how to seek medical help or about how to get tested for COVID19.

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Funfields employees or representative must obtain current contact details for the person and make a note

about the areas they had been within the Park, who they had been in close contact within the workplace

and for how long. This will determine where to clean, who to notify and quarantine. Always call the hotline

to confirm.

ii) Identify and tell all close contacts

The state or territory public health unit will identify close contacts of a confirmed COVID19 case and provide

them with instructions, for example, in relation to quarantine requirements.

In the meantime, for the purposes of undertaking a workplace risk assessment and to assist state and

territory public health units, Funfields must consider who the affected person may have had recent close

contact with. If instructed by health officials, tell close contacts that they may have been exposed to

COVID19 and the requirements for quarantine. You must maintain the privacy of all involved.

Seek information about the areas that close contacts have been in your location, who they have been in

close contact within the attraction and for how long. This will inform you about possible risks to others,

and additional areas that may also need to be cleaned and disinfected.

iii) Clean and disinfect

Close off the affected areas and do not let others use or enter them until they have been cleaned and

disinfected. Open outside doors and windows if possible, to increase air flow. All areas, for example offices,

bathrooms, kitchens and common areas as well as equipment or PPE that were used by the person

concerned must then be thoroughly cleaned and disinfected or disposed of.

Clean in the same way required for a confirmed or suspected case already outlined.

The same level of PPE and process and chemicals for cleaning are required for all COVID19 related issues.

iv) Review risks and controls

Once completed, management will review the COVID19 risk management controls, in consultation with

Funfields staff and their HSR representatives and assess and decide whether any changes or additional

control measures are required.

TO CLOSE OR NOT TO CLOSE?

There is no automatic requirement to close an entire location following a suspect or confirmed case of COVID19.

It may be unnecessary if the person has only visited parts of the Park or if government health officials advise

Funfields the risk of others being exposed are low.

Funfields may determine to suspend operations in the workplace, depending on factors such as where the

contaminated area is and the number of people exposed, determined by management and with the WHS of staff

and guests in the forefront of the decision. If there is a risk of spreading the virus

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Managers see also the information about Cleaning to prevent the spread of COVID-19.

RETURN FROM WORK FOLLOWING RECOVERY FROM COVID19

Staff who have been isolated after having tested positive for COVID19 can return to work when they have fully

recovered and have met the criteria for clearance from isolation.

Clearance may be by the public health authority or the persons treating clinician. A staff member returning to work

after a recovering from COVID19 must call the Victorian Health department for advice on returning.

RETURN TO WORK FOLLOWING QUARANTINE

Employees who have completed a 14-day quarantine period (either after returning from travel or because they

were a close contact with a confirmed case), and who did not develop symptoms during quarantine, do not need

a medical clearance to return to work.

Employees in this category do not need to be tested for COVID19 in order to return to work.

NOTIFYING WORKSAFE?

On 28 July 2020, the Occupational Health and Safety (COVID-19 Incident Notification) Regulations 2020

commenced in Victoria and will apply for 12 months. New incident notification requirements apply for workers

with a confirmed COVID-19 diagnosis in Victoria and who attend the workplace while infectious.

Funfields are required to notify WorkSafe Victoria immediately when they become aware that:

• an employee

• an independent contractor, or

• an employee of an independent contractor has received a confirmed COVID-19 diagnosis and has

attended Funfields within the infectious period.

The “infectious period” means the 14 days either before the onset of COVID-19 symptoms or a confirmed COVID-

19 diagnosis until the date that the worker receives a clearance from isolation from the Department of Health and

Human Services.

To notify a COVID-19 incident to WorkSafe Victoria, please call the Advice Team on 1300 651 415 to discuss next

steps.

https://swa.govcms.gov.au/covid-19-information-workplaces/cleaning-prevent-spread-covid-19tel:1300%20651%20415

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13. HEALTH SCREENING AND TEMPERATURE CHECKS

Due to the unreliable nature of advance screening and temperature checks, particularly in outdoor environments,

temperature screening will not be conducted for guests coming into the Park. Temperature checks do not let us

know that a person has COVID19, they only detect one symptom. Guests may be asymptomatic.

Each guest will be asked specifically about their health and if they are displaying any of the COVID19 symptoms.

If they answer yes, they will be politely asked to move their visit to another day. If any guests answer yes, this is

to be elevated to the Duty Manager.

STAFF HEALTH SCREENING AND TEMPERATURE CHECKS

All employees, contractors, and visitors will have a health check on arrival to Funfields. This will be conducted as

staff enter the premises at the (staff gate 5/ Control Room), loading dock (Gate 4), or at Guest Services. A

Supervisor, First Aid Office or Manager will conduct the testing as staff arrive. Screening will be set up in

compliance with physical distancing protocols and will be done with discretion and to maintain privacy. Funfields

Managers will review, understand, and comply with the applicable legal requirements regarding the maintenance

and storage of health information for employees and guests. Use of the supplied temperature screening device

will be limited to those trained in its use.

Those conducting the screening will wear the appropriate Personal Protective Equipment (PPE.) Temperature

should be below 37.5 C. If temperature is above that threshold, the individual should be given a mask/ face covering

and moved to an isolation area or room for further evaluation.

This isolation area should be separate from the initial screening area and provide a climate-controlled environment.

Additional testing and evaluation should include a second temperature check to confirm the initial result and a

review of symptoms.

COVID19 symptoms include fever 37.5 C or higher, cough, shortness of breath or difficulty breathing, chills,

repeated shaking with chills, muscle pain, headache, sore throat, and a new loss of taste or smell.

If the individual still presents a concern following the second screening, the employee will be denied entry to and

given guidance to seek medical care.

If a staff member has a high temperature a risk assessment must be done as to what risk, they may be of having

the COVID19 virus. This risk assessment will include where they have been and if they have been on contact with

any suspected cases of COVID19.

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14. GUEST COMMUNICATION

Guest communication is critical to manage the expectation of guests as to new processes and procedures because

of the pandemic. Guests will be looking to signage and staff members for information as to what is required of

them.

Information conveyed to guests prior to arrival and at the time of purchase includes:

• Currently, government health organisations are recommending people 65 years and older, or people with

underlying medical conditions (particularly if not well controlled), or classified as vulnerable, should either

remain home or keep their distance from others. Vulnerable customer who are comfortable attending the

premises are advised to take their own additional safety precautions and are notified that the business

cannot guarantee their safety

• Wearing of a facemask is mandatory

• Wash and sanitise their hands frequently, including before going on rides, collecting food etc.

• Some attractions may require hand sanitiser to be used prior to entry

• An apology if any of our stringent COVID19 measures cause inconvenience, but they are designed for

the safety of both staff and guests.

• Follow social distancing requirements, including queue line marking on the ground when available.

• Follow social/physical distancing guidelines carefully, maintaining 1.5 meters from others. Family

members and others (a “family unit”) who live in the same household can be closer together. All others

should strictly adhere to the physical distancing guidelines. This will apply throughout the attraction

including on rides, in queue lines, at food and beverage facilities, and in restrooms. Changes within the

Park will be in place to facilitate social distancing.

• Enhanced cleaning and sanitising programs are in place, please be patient.

• Use of temperature checks may be possible if attending first aid.

• If you feel ill once you are at the attraction go to First Aid or let an employee know. You and your party

may be asked to move to a special area within a facility for further assessment.

A marketing campaign with our COVID19 measures will be actioned on our website, print locations and on social

media channels.

Roles

It is the role of senior management to ensure that all staff have the appropriate plan in place and actioned to ensure

the successful re-opening of the Park to visitors. Area Managers have the responsibility of managing their team

members according to this plan, ensuring that Funfields has appropriately trained their staff and supplied them

with all appropriate materials. Supervisors and Health and Safety Reps are responsible for ensuring that team

members are strictly adhering to these protocols. It is the responsibility of all staff members to practise the protocols

in this plan to ensure the success of the plan. Guests must adhere to the new directions and protocols given in the

plan.

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Non-Compliance

Guests or staff who refuse to adhere to the safety protocols outlined in the plan will be given warnings if appropriate,

or if their action warrants it, they will be refused service in the Park, or in the case of staff members, be disciplined

accordingly.

Funfields has the right to refuse entry and service to people who show COVID19 symptoms. This will be highlighted

at the time of purchase online and at the entrance to Funfields.

Funfields will train our team on what to do during a violent or aggressive incident in the workplace.

https://www.safeworkaustralia.gov.au/work-related-violence

Ticketing information

While there are low capacity limits on the Park, the number of tickets available for sale will be restricted. This is a

departure from the current business model and will require a great deal of marketing messaging for guests in order

to go smoothly. This will assist us with social distancing. Once we can manage social distancing with lower

attendance numbers, we will introduce numbers based on the available area for guests use, in conjunction with

government guidelines.

The Funfields website and social media channels will be updated to inform guest of new protocols and offerings

due to COVID19. This will be reinforced at the time of purchasing tickets online, when they receive their tickets,

and when they arrive to the Park.

Park signage (see appendix 3.)

Park signage will be visible throughout the Park, encouraging guests to perform the required hygiene, and to inform

guests of changed processes and procedures. Information included on signage includes:

“We are committed to keeping you healthy and safe, but we cannot guarantee you will not be exposed to COVID19.

We rely on you to protect yourself too:

• Wash your hands often and avoid touching your face

• Maintain your distance from others

• Cover your mouth and nose

• Avoid touching surfaces

• If you’re sick, please don’t come to Funfields.

• If you see anyone not adhering to these guidelines, or if you have any concerns, please see a staff member

• When coughing or sneezing, cover your mouth and nose with a flexed elbow or tissue. Throw tissue into a trash

receptacle after use. “

There will also be social distancing marks placed throughout the Park in queue lines and other bottle necks to

ensure that guests adhere to social distancing measures. Rides will have seat closures to maintain social

distancing while on rides.

https://www.safeworkaustralia.gov.au/work-related-violence

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Hand washing and hygiene signage will be present around the Park, within food areas, in toilets and near sanitiser

stations. Information on washing hands properly will be available in all bathrooms and handwash areas for both

staff and guests.

Employee Signage

Employee signage documenting new processes or procedures will be prominently displayed at appropriate places

wherever there is a change from normal operating procedures.

This safety plan will form part of the training required of staff before we open to the public.

Additional ride procedures or changes will be documented in the normal change management documentation and

then trained with sign off to staff as per normal procedures.

Signage for handwashing and social distancing will be displayed in all staff back of house and work areas.

Instruct employees to wash their hands or use hand-sanitiser at frequent intervals and after any of the following:

using the restroom, sneezing, touching their face, blowing their nose, cleaning, sweeping, mopping, eating,

drinking, smoking, entering or leaving a guest area, and before starting their shift. This is a critical protocol to

keep employees and guests healthy.

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15. DEPARTMENT SPECIFIC OPERATIONS

RIDES AND ATTRACTIONS

A COVID19 Risk Assessment has been done for all rides and attractions at Funfields. Those risk assessments are

attached as appendix 1: Risk Assessments. Each ride has had an assessment made for social distancing

requirement of the guests, of the staff and of the way that the ride operates.

• Various rides will have applicable seats out of use to maintain distance requirements. Family units may

group together closer than the distance requirement; ride capacities will be able to be increased in this

instance. Staff will need to ensure that this is clearly communicated to guests as they queue for the rides.

• Queue lines will be extended and have distancing marks placed on the ground to assist appropriate

queueing. Queues will need to be monitored for social distancing by staff. Each queue line will have hand

sanitiser available for guests use at the head of the queues. All guests will be encouraged to use hand

sanitiser each time they get on a ride.

• Team Member/guest interactions should not be prolonged and social conversation that would extend

interactions should be minimised.

• Rides staff should wash/sanitise their hands frequently. Each ride booth or staff attraction area will have

hand sanitiser available at the site.

• Cleaning and sanitising protocols are important for high-touch surfaces on rides and attractions.

Sanitising ride surfaces frequently touched by guests or employees, including handrails, arm rests,

restraints, lap bars, grips, seatbelts, over the-shoulder harnesses, raft and mat handles, golf clubs etc.

This is covered in the individual Risk Assessments done for each ride, with updated instructions and

protocols trained into the staff and present in the procedures for each ride.

• The frequency and approach to sanitising will be based on the guidelines provided on the cleaning

chemicals, which are determined based on the surface being cleaned. Staff will make sure virus kill times

and drying times are considered prior to opening the attraction or loading guests for the next cycle. Also

make sure the ride is secured (including safety lock outs as needed) so employees can safely access the

areas they need to clean.

• Each ride booth and control panel is to be sanitised between each employee rotation.

• Clean Team are to sanitise employee safety gates and railings frequently.

• Height checks are to be conducted normally to ensure they are accurate. The guest and employee must

wear face masks/ face coverings during the process. Where possible do not touch guests. If the height

limit is close to the line, call through to the Supervisor for an official height check.

• When physically verifying that safety gates are locked and secured, operators can use their feet or knees

to check movement. If hands must be used to ensure a gate is locked, operators should wash/sanitise

hands before moving on to another task.

• Follow manufacturer guidelines/standard operating protocols to ensure restraints are locked, seatbelts

are fastened, and riders are properly secured. Employees must wear face masks/ face coverings during

the process as long as the masks/ face coverings do not interfere with the safe operation of the ride.

• Employees should avoid physically assisting/lifting guests. If a guest needs assistance, ask another family

member to help. (Employees may still need to physically assist/lift guests in the event of a ride

evacuation.)

• Signage will be prevalent around the rides to inform guest of the expectation made of them.

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• Ride operators must sanitise ride storage areas used for guests’ personal belongings.

• During ride evacuations, employees must wear face masks if doing so does not restrict visibility and

create a hazard.

FOOD AND BEVERAGE

A COVID19 Risk Assessment has been done for Food and Beverage. The risk assessment is attached as appendix

1: Risk Assessments. An assessment has been made for social distancing requirement of the guests, of the staff

and how the department operates.

Seating will be reduced to allow physical distancing in seating areas. Families/people residing in the same house

can be seated together.

Tables will be arranged such that the distance from the back of one chair to the back of another chair will be more

than 1.5 metres apart and that guests face each other from a distance of at least 1.5 metres. Service areas will be

frequently sanitised. Table numbers are to be sanitised after each use.

Queuing areas will be clearly marked, and physical distancing marks placed on the ground in both ordering and

waiting for order areas.

• All seating; tables will be sanitised after each use.

• Self-serve condiments containers and utensils will be removed from public access and available from

cashiers or servers only. Alternatively, condiments can be provided in single serving packets.

• Straws will be provided wrapped. Where possible, do not use straws.

• Point of sale areas will have acrylic screens between staff and guests.

• No self-service areas will be available until a proper assessment is made of the risk to staff and guests.

• Trays will be sanitised after every use.

• Guests will be encouraged to use touch-free payment options, including contactless payments should be

used when possible.

• Cash handling should be avoided where possible. Where it is not possible, staff must wash their hands

each time after handling cash.

• Storage containers must be sanitised before and after each use.

• Kitchens must be thoroughly cleaned and sanitised regularly. General kitchen cleaning should be frequent

and performed according to use.

• Funfields staff will follow usual procedures for washing and disinfecting dishes, silverware, and glassware

used in the preparation of food in a dishwashing machine, including items that have not been used as

they might have been in contact with the hands of employees. Funfields does not supply any reusable

cutlery, dishes or glassware to guests. All food and drink will be served in single use items which are to

be disposed of after use.

• Delivery drivers visiting must maintain 1.5m distance from Funfields workers at all times. Deliveries are

scheduled and are not to enter site without permission from Food and Beverage Manager. All delivery

drivers are to register via QR code located at the Delivery Dock – no other entry is permitted. Use of

electronic paperwork will be used where possible.

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Further details will be supplied in additional Food and Beverage policies and procedures, in accordance with the

Department of Health requirements. The Department of Health is required to approve this prior to opening to the

public.

TICKETING AND GUEST SEREVICES

Social distancing

Social distancing marks will be placed on the ground to assist entry to assist guests with where to stand to correctly

social distance. Queue lines will also be arranged in such a way as to manage social distancing.

Funfields will also open our gates slightly in advance of our advertised opening time each day. This has proven to

reduce the number of people queuing at the entrance and reducing the likelihood of any queue line forming. This

is particularly relevant for a very limited capacity Park.

Online tickets and contact tracing

Guests will be required to buy tickets online when Funfields initially opens its doors. This is the basis for how we

are going to manage numbers in the Park per day. There will be a strong social media campaign informing guests

of this change. This reduces the amount of time spent with our ticketing staff and collects details needed for contact

tracing. All data collected will be stored securely and only be used in the event of a COVID19 outbreak and for

contact tracing purposes. This includes all names, addresses and contact details of guest, including if they are

minor. This information will be kept for 56 days and used only for the purpose of contact tracing.

Guests will be encouraged to reduce the number of personal items they bring into the facility.

Public Lockers will be cleaned regularly while operating and will have social distancing marks on the ground to

ensure guest to not crowd the area.

Upon entry, ensure records are collected for team members and all guests for contract tracing purposes (name,

mobile phone number). Also record whether a person is a minor. Contract tracing records will be kept securely

and confidentially for a minimum of 56 days. Funfields has the right to refuse entry and service to people who show

COVID-19 symptoms. Funfields will display signs at entry and on our website highlighting the right of refusal. You

can refuse entry for the below ‘COVID-19 reasons’:

• If the guest is ill (whether or not due to COVID-19)

• Complying with laws, directions and recommendations relating to COVID-19, and the control of COVID-

19

• There is an exceptional circumstance relating to COVID that makes it not possible, or practical to grant

entry.

Payments

All guests will be encouraged to purchase tickets online before they arrive to the Park. Payments will be done at

the time of purchase.

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Cash handling should be avoided if possible. Funfields will have signage kindly asking guests to pay via contactless

payment method. Contactless payment will be turned on for all sales points in the Park.

Cash handling at the Cash Office and end of day periods will have hand sanitisation stations at that location, with

washing of hands mandatory after handling cash or cash holding devices and before doing any new task.

Where possible there is to be one operator per sales point. Sales points are to be sanitised at the end of each

session and before being handed across to the next staff member.

Acrylic barriers will be used at all point of sale location through Funfields. If there is not space for a barrier on the

desk, then a physical barrier will be placed in front of the sales point to ensure physical distancing.

RETAIL

• Acrylic screens are installed at all Point of Sale locations for the Merchandise store.

• Funfields will have hand sanitiser (with at least 60% alcohol), masks/ face coverings as guest

convenience items available for purchase.

• Signage within the Merchandise store will be displayed asking customers to kindly only touch what they

intend to purchase.

• Queue line markings within Merchandise will provide minimum guide distances between customers

queuing for service or cashiers.

• Tills, physical barriers, phones, handles, knobs, hard surfaces, handles, and frequently touched surfaces

will be sanitised frequently and upon shift change.

• All sales will be final until further notice.

• Guests will be allowed to put their purchased items into shopping bags themselves, so employees don’t

touch them.

MAINTENANCE

Maintenance Operations have been going on and will continue to go on with modification. During maintenance

only time (off season & non-trading days), where possible leave access doors open rather than requiring someone

open and close doors where appropriate.

Pay close attention to cleaning and sanitising frequently touched surfaces in back-of-house locations. Ensure that

hands are sanitised before and after using common tools and equipment.

Ensure appropriate supply of PPE and cleaning supplies. Order them as soon as possible as some items are

difficult to get in a timely manner.

Maintenance break and lunch rooms are to be altered, when together staff must be a minimum of 1.5m apart and

be outside during break time. Alternatively, Maintenance staff can have lunch alone indoors.

Set up alternatives to requiring signatures. Use, and ask contractors/delivery services to use, electronic records

where possible, to minimize physical interaction.

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Where it is necessary for staff to be in proximity due to the essential nature of the work, PPE including face masks

and gloves are mandatory. This includes use of the Elevated Work Platform for two people in the basket.

Non-essential work that does not comply with social distancing can be discussed with Management and new

processes and procedures will be developed after a Safe Work Method Statement (SWMS) and/or risk assessment

is done of the task.

CLEANING

Each staff member will be required to clean and sanitise their work areas; F&B staff keeping table areas clean,

ticket staff keeping their work areas clean, administration sanitising their desks, ride staff keeping their ride booths

clean and ready for the next staff member. All close contact work areas that staff have are to be cleaning and

sanitised before handing their area over to the next staff member. This is mandatory for all staff. This will include

specific areas for each department.

The clean team

There will be staff allocated to the cleaning and sanitising of the Park while we are operational. This is in addition

to the regular Park cleaning staff that are allocated to cleaning the Park while we are operational. The clean team

will have hi-vis vests denoting their role. Their primary role will be the cleaning and sanitising the Park common

areas while operational. This will include the high-touch areas frequently: door handles, rubbish bins, control

equipment, counters, handrails, tables, seats, benches, high chairs, toilets, sink taps and toilet handles, soap

dispenser push plates, baby changing stations, towel dispenser handles, cleaning tools, counter tops, door knobs,

light switches, sinks, queue rails, harnesses, restraints, hand and fence railings, ride queue line railings, computer

finger scanner.

Cleaning should concentrate on the high touch areas first. This will be the areas that have the higher visitation.

Cleaning agents designed to kill COVID19 type of viruses will be used by the clean team. The Materials Safety

Data Sheets (MSDS) of these cleaning agents will determine the usage and the frequency with which it is

employed. Training documents will be developed for new chemicals.

It is difficult to recommend a single approach to cleaning/sanitising frequency as several factors should be

considered for team clean members. Those factors include traffic/number of touches, environment (indoor/outdoor,

warm/cold, wet/dry), location, the surface being cleaned, and the cleaning agent properties (including virus kill

times and drying times)/guidelines/instructions. As a result, throughout this document, you will see the term that

cleaning/sanitising should be done “frequently.” That means managers and supervisors will assess the factors

listed above and consult product specifications to determine how often cleaning should take place in their areas

or by the clean team.

Guests will appreciate seeing team members cleaning and sanitising within the attraction. Guests throughout the

Park will be encouraged by seeing specific team members dedicated to sanitising the Park.

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The Material Safety Data Sheets (MSDS) for all products are to be stored in the cleaning room where the chemical

is located. All staff members will be trained on proper handling and use of all disinfectants, sanitisers, and other

cleaning agents.

Clean team members, in addition to wearing hi-vis mask, will have specific sanitising equipment to assist in

cleaning the Park. PPE is to be worn by the members, including gloves and face masks. The proper installation,

removal and disposal of PPE is essential to maintain the best practise for infection control.

Hand sanitisers used at the Park will contain an anti-microbial agent that kills or renders inactive 99.9% of all

known bacteria, viruses, and fungi that are present on surfaces. (Hand sanitisers will contain at least 60% alcohol.)

Employees will treat all bodily fluids as if they are infectious. While this is no different from normal operations, the

COVID19 virus has made the use of PPE and proper method of cleaning more important for staff, our guests and

indeed the whole community. Staff members cleaning any bodily fluids must wear full PPE including a disposable

apron. This PPE must be put on, worn, removed, and disposed of correctly. Staff will be trained in the correct

methods. These methods will be reviewed on an ongoing basis.

If a guest or staff member is suspected of having had COVID19 or was displaying flu like symptoms, all areas that

were accessed by that guests or staff member will be thoroughly sanitised before staff are allowed back into that

area.

If an outbreak occurs within the Park. The Park may be temporarily closed and sanitised before it is re-opened to

the public. Staff members who may have been exposed to someone with COVID19 symptoms must self-isolate

until it is clear that there has been no transmission of the disease.

Restroom cleanliness

The clean team will also be responsible for cleaning/disinfecting restrooms frequently. They should also

monitor/control restroom capacity to uphold physical distancing guidelines in those facilities. The higher the volume

of traffic in the toilet, the more these areas will be cleaned and sanitised.

Extra attention will be paid to high-touch surfaces in restrooms including door handles, rubbish bins, countertops,

benches, toilets, sink taps and toilet handles, soap dispenser push plates, baby changing stations, towel dispenser

handles, doorknobs, light switches, and sinks.

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16. TEAM TRAINING

Education for staff and the community is critical. The pandemic impacts all aspects of society and businesses

commit to a program of staff training to ensure competence and compliance with new hygiene and safety practices.

Funfields acknowledges its role in communicating, promoting and maintaining safe practice.

Funfields will implement to the best of its ability a staggered rostering system, with separate staff areas for each

department to reduce the contact between staff members and reduce risk of clusters of infection.

All staff will be retrained prior to operation on new COVID19 training, policies and procedures prior to returning to

work and operation of the Park. Employsure E-learning COVID-Safe module will be required to be completed for

all staff. Managers will be required to complete Employsure’s E-leaning COVID-19 Managers module.

In accordance with DHHS one representative of a venue is required to complete “Infection Control Training –

COVID-19”, as instructed the completed certification that the training has been completed will be displayed at

Guest Services. The GM of Operations and Food and Beverage Manager will complete.

Staff are required to actively participate in additional training and are also required to sign off that they have agreed

to the COVID19 safety procedures.

Funfields recommends that staff download and activate the COVIDSafe mobile application on their personal

devices. We know that phones are not allowed in the Park during operation, however, using the app will be helpful

regardless.

Additional PPE and training will be provided for various roles around the Park. Department Managers will be

responsible for signing off their staff.

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17. CONTRIBUTIONS

This document was developed via the contributions of many associated with the Australian Amusement, Leisure

and Recreation Association (AALARA) as well as the International Association of Amusement Parks and

Attractions (IAAPA), The individuals, companies, and organisations from Australia include:

COMPANIES AND ORGANISATIONS:

SafeWork Australia

Australian Government – Department of Health

IAAPA, United States

World Health Organization, International

AALARA, Australia

Employsure Australia

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18. CORRECTIVE ACTION REGISTER

Source ID Date Raised

Description of Issue

Corrective Actions to be implemented

Person Responsible

Date Due

Comments

EG: Office Inspection Checklist

17/10/2019 Testing of Smoke Detectors

Contact CFA to confirm whether testing is mandatory

for this site

Bob Down 31/10/2019 Consulted Employsure regarding matter

Infectious Disease Control

Checklist

31/01/2021 Increase in COVID-19 in the community in Victoria

Masks to be worn by all staff indoors and outdoors

Sam Holdich

1/01/2021

Currently in place until further notice


Checklist


Increase in touch point cleaning on rides. An additional clean added to the schedule. Reflected in documentation.

Sam Holdich

3/01/2021



Checklist


Increase in touch point cleaning throughout park. Reviewed pre-opening cleaning and daily

inspections checklists for cleaning to ensure increased level of sanitising and hygiene is maintained. Added an additional touch point cleaner position on top of existing rostered cleaning.

Sam Holdich

3/01/2021



Checklist


Checklist


Checklist


Checklist

39

19. APPENDIX 1: CALCULATING CAPACITIES

40

20. APPENDIX 2: INPARK SIGNAGE

41

21. APPENDIX 3: SANITIZER STATIONS

42

ACKNOWLEDGEMENT

This COVID Safe Plan and its content has been developed in consultation with workers

The Manual has been read, understood and signed by the following workers:

Print Names: Signatures: Dates:

Documents

COVID Safe Plan...Volcano Beach Shack 60 120 (Outdoor seating) Retail 10 3 (Indoor – no seating) VIP Huts (per hut) 8 8 Day Beds (per bed) 4 4 Shelters 1-9 • Every second table