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COVID-19: The Role of General Counsel (“GC”) in Managing the New Landscape
K. K. LimHead, Cybersecurity, Privacy and Data ProtectionHarry Elias Partnership LLPSingapore
Janice LeeForeign CounselHarry Elias Partnership LLPSingapore
Jeremy TanDirectorBerkeley Research Group (BRG)Singapore
Date: Friday, 21 August 2020
Time: 12pm – 1pm SGT
Francis GohHead, International ArbitrationHead, Private Client AdvisoryHarry Elias Partnership LLPSingapore
Stanley ParkManaging Director & Head of Legal APAC Scotiabank Singapore
Moderator
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
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Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Jeremy TanDirector
Berkeley Research Group (BRG) | Singapore
Jeremy Tan is a director in BRG’s Global Investigations + Strategic intelligence practice and is based in Singapore. He hasa decade of experience advising private companies, law firms, and governments. He has supervised and led theexecution of hundreds of investigative and intelligence gathering assignments in a multitude of industry sectorsincluding in-depth reputational due diligence, asset tracing, political risk analysis, and threat assessments. Many ofthese discreet undertakings have supported decision-making for market entry, green field investments, pre-initial publicoffering, mergers and acquisitions, litigation support, and business strategy.
Before joining BRG, Mr. Tan worked at a global consultancy firm, where he led the growth of the investigations andbusiness intelligence practice in Southeast Asia, particularly in Vietnam, Myanmar, and Indonesia. He also has deepexperience managing projects in other Asia–Pacific (APAC) countries, particularly China and India, and globally.
Earlier in his career, Mr. Tan served in the Singapore Government’s Prime Minister’s Office, where he was involved in theidentification and monitoring of emerging issues of political and strategic importance to Singapore and the wider APACregion. He routinely engaged senior government decision makers on scenario planning and strategy and explored theuse of data analytics, machine learning, and natural language processing in qualitative research.
Mr. Tan has an MA in politics and philosophy and is fluent in English and Chinese.
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
I N T E L L I G E N C E T H A T W O R K SI N T E L L I G E N C E T H A T W O R K S
THINKBRG.COM
I N T E L L I G E N C E T H A T W O R K S
THINKBRG.COM
I N T E L L I G E N C E T H A T W O R K S
Opportunities & Business Intelligence in Southeast Asia
in the context of COVID-19
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
I N T E L L I G E N C E T H A T W O R K SI N T E L L I G E N C E T H A T W O R K S
COVID-19: Recap & Responses
– Driven governments across the world to implement social distancing or
institute waves of lockdowns
– Border closures, travel restrictions
– Huge government stimulus packages around the world amounting to
trillions of USD
– No exception in Southeast Asia, the region’s biggest economies have
major social welfare and business-oriented stimulus plans.
– Sharpened government and business attention, particularly in US and
Japan, on addressing dependence on China for production and supply
– Global Recession in FY 2020 – look towards and start planning for FY
2021
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
I N T E L L I G E N C E T H A T W O R K SI N T E L L I G E N C E T H A T W O R K S
COVID-19 Hastened Developments Southeast Asia
• Southeast Asia had been attracting a rising volume of FDI in recent years, drawing increasing amount of money away from China as investors sought better margins.
Rising FDI
• Younger demographic and age pyramid, rapidly growing middle class, deepening regional integration, commitment to infrastructure development
Ideal Features
• Larger, more political, drivers for SEA as an investment alternative to China
Macro Political Drivers
New Normal is
Not That
Different:
COVID-19 hastened
certain investment
trends in the Asia
Pacific and Southeast
Asia. Developments
that would continue in
the post or constant
COVID-19 world.
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
I N T E L L I G E N C E T H A T W O R K SI N T E L L I G E N C E T H A T W O R K S
Hard Numbers in Southeast Asia
Gains Stimulus Measures (as of June 2020)
- Combined GDP of ASEAN’s ten member states climbed
from USD 2.5 trillion in 2015 to USD 3 trillion in 2018
- The bloc’s economic growth has consistently outstripped
the global average
- Projected to be the world’s fourth-largest economy by
2030
- Southeast Asia became China’s largest trading partner
from January to June 2020 (14% of China’s overall trade)
- Indonesia: USD 76.4 billion
- Thailand: USD 58.04 billion
- Singapore: USD 42 billion
- Malaysia: USD 59.92 billion
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
I N T E L L I G E N C E T H A T W O R K SI N T E L L I G E N C E T H A T W O R K S
Japan and China Remapping
Initiatives Impact for SEA
- In April, PM Shinzo Abe earmarked more than USD 2
billion to help companies move production away from
China (USD 536 million disbursed mid-July)
- China rapidly building new supply chains, productions
hubs, in SEA for access to technology and circumvent
import tariffs on Chinese produced goods
- Semiconductors have been a major contributor, with
shipments from ASEAN to China increasing 24% and
those from China to ASEAN increasing 29% for FY
2019
- Aim to shift the manufacturing of high added value
products back to Japan
- Production of goods to be diversified across Southeast
Asia. Countries of focus include:
- Indonesia
- Vietnam
- Myanmar
- Malaysia
- Singapore
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
I N T E L L I G E N C E T H A T W O R K SI N T E L L I G E N C E T H A T W O R K S
Business Intelligence Essential in Southeast Asia
Challenges Some Key Questions
- Differing regulatory environments
- Authoritarian regimes and media restrictions
- Patchy record keeping
- Paucity of public disclosure
- Compliance risks
- Operational and logistic issues
- How your Subject’s reputation is perceived by business community members
and regulators. Is your Subject involved in any significant issues of concern
such as money-laundering, drug trafficking, bribery and corruption, criminal
activities, or other forms of anti-social behavior?
- What is the true financial standing of your Subject? Does your Subject suffer
from any undisclosed operational issues?
- Does your Subject have the means and commitment to fulfill its obligations?
- The nature and extent of your Subject’s political exposure, relationships, and
influence
- Local regulatory and political context
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
I N T E L L I G E N C E T H A T W O R K SI N T E L L I G E N C E T H A T W O R K S
Framing an Iterative Process
1Human Dimensions
More Important than
Ever
2Business
Intelligence as
Roadmap
3Non-Traditional
Risks and
Resilience
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
I N T E L L I G E N C E T H A T W O R K SI N T E L L I G E N C E T H A T W O R K S
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
K. K. LimHead, Cybersecurity, Privacy and Data Protection
Harry Elias Partnership LLP | Singapore
KK heads the firm’s Cybersecurity, Privacy and Data Protection Practice Group.
He has more than 25 years of experience in technology advisory and commercial matters, with a focus inrepresenting clients and advising matters involving privacy and data protection, cybersecurity, mobilesecurity, audit and compliance advisory.
This includes technology investments due diligence. Apart from technology law, he is also involved in theemerging fields of cyber insurance and matters relating to the digital economy such as data governance,artificial intelligence and block chain.
His other practice areas include employment matters such as employment disputes, work injurycompensation and trust & private wealth management.
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
The Business Challenge
Credit: McKinsey & Company 2020
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
United Nations Conference on Trade & Development (UNCTAD) Sep 2019
Global Internet Protocol (IP) traffic Gigabyte Per Day
0
200000
400000
600000
800000
1000000
1200000
1400000
1600000
1992 2017 2022
Series 1
Series 1
100 GB (1992) 45,000 (2017) 150, 700 (GB) 2022
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Trending on Data Management Regulations
• Heavy Penalties
• Right to claim compensation
• Extension to Processors - Data Intermediaries
• Mandatory Data Breach Reporting
• Transfers – Cross Border - Data Localization
• Resurgence of Ransom Ware , RDP, Email
Phishing, “Big Game Hunting”
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Asia Pacific
• 32,002 Incidents Reported /3950 APAC
• 63% - Financially Motivated
• (10 % - Espionage)
• Methods
• 74% - social engineering
• (email phishing , credential stuffing)
Credit: Verizon 2020 Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Summary : Key Policy
Amendments to PDPA
(2012)
1. Strengthening Accountability : Mandatory Data Breach Reporting
2. Enabling Meaningful Consent : Expanded Deemed Consent
3. Increasing Consumer Autonomy : Data Portability
4. Strengthening the Effectiveness of Enforcement: New Penalties
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Incident in Company is a data breach
Data Breach means
Unauthorised access, collection, use, copying, modification, or disposal of personal data
Loss of storage medium with personal data where (a) is likely to occur
Position of Data Intermediary
data breach discovered
Informed organization “without undue delay”
Data Breach Eligible for Notification
Result in or likely to result in:
“Significant” harm to individuals OR
500 > individuals
Categories of personal data likely to result in significant harm in Regulations
Assessment
Breach meets notification requirement (1)
Inform PDPC & Individuals
Need not informed affected individuals IF
Took remedial action/technological protection exception/or instructed by a
regulator/Commission
Breach meets notification requirements (2) Inform PDPC & Individuals
Report
Reporting
Individuals “ as soon as practicable”
PDPC “as soon as practicable and no less than 3 calendar days from assessment date.
Reporting exemptions – waiver – from PDPC
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Penalties
Proposed:
Up to 10% : Gross turnover of company >10 million whichever
is higher
Former Penalty: Up to 1 million
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Free On Boarding Engagement Menu
• Preparation Phase (72 hours)
• Assessment Readiness (*$5,000 to $7,000 investment)
• Prepare Activation Plan
1. Fixed Fee for Engagement
2. Annual with roll – over for unused credit for legal services
3. Please contact us for further details
Mandatory Data Breach Readiness Plan
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Janice LeeForeign Counsel
Harry Elias Partnership LLP | Singapore
A multi-qualified international arbitration counsel, Janice represents clients in their cross-border
disputes involving commercial contracts, M&A, construction and energy. She is particularly well-
versed in SIAC and ICC arbitrations and specialises in complex, high-value disputes across multiple
jurisdictions. Prior to moving to Singapore, Janice practised for several years in the Philippines.
She has particular experience in dealing with Southeast Asian clients with respect to their
business concerns and regulatory needs, and representing multinational clients in commercial
and public interest disputes.
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Post-COVID: GDPR Considerations for GCs
JANICE LEE
HARRY ELIAS PARTNERSHIP
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Data Privacy Issues during COVID-19 for GCs
▪ Remote working arrangements
▪ Increased risk of data breach
▪ Collection, use and disclosure of sensitive personal data (employees and third parties)
▪ Data sharing with government entities
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
General Data Protection Regulation (GDPR)
▪ EU Framework for Data Protection with extraterritorial application
▪ If you are a Singapore entity, the GDPR may apply to you if you are involved in:
▪ Processing of personal data of EU data subjects, and
▪ The processing relates to offering them goods and services or monitoring their behaviour in the EU
▪ Substantial penalties
▪ Administrative fines up to EUR 10 or 20 million, or up to 2% or 4% of worldwide annual turnover
▪ As of 20 August 2020, total of EUR 490 million worth of fines imposed
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
General Overview of Data Breach Notification under the GDPR
Risk to people’s rights and freedoms?
BREACH
• High risk?
• Exceptions not applicable?
REPORTto Supervisory
Authority
72 hrs
• Remedial measures
• Documentation
NOTIFY
the Data Subject
ASAP
SG Proposed Amendment:
(a) results in significant harm
to affected individual; or
(b) affects more than the
minimum number prescribed.
SG Proposed
Amendment:
3 calendar days
SG Proposed Amendment:
Organisation must also notify,
on or after notifying the PDPC,
each affected individual
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Recommendations for Organisations
▪ Understand your data and data flows
▪ Identify reporting lines
▪ Establish, test and implement procedures for notifying personal data breaches within 72 hours
▪ Establish, test and implement procedures for communicating personal data breaches to affected data subjects
▪ Ensure automatic documentation of all data breaches, which includes all relevant information
▪ Review processor contracts with processors to ensure that there are sufficient requirements for the processors to inform you of data breaches
▪ Train employees to respond to data breaches and handle communications with data subjects involved, supervisory authority, media and general public
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
The chief task in life is simply this: to identify and separate matters so that I can say clearly to myself which are externals not under my control, and which have to do with the choices I actually control. Where then do I look for good and evil? Not to uncontrollable externals, but within myself to the choices that are my own.
- EPICTETUS
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Francis GohHead, International ArbitrationHead, Private Client AdvisoryHarry Elias Partnership LLP | Singapore
Francis started his legal practice nearly 30 years ago as a disputes lawyer, advising SMEs, listed companiesand multinational corporations on their disputes resolution processes, handling litigation, arbitration andmediation cases. As a Certified Mediator accredited by the Singapore International Mediation Institute, theSingapore Mediation Centre and the Singapore International Mediation Centre, Francis is able to guideparties to manage and resolve their disputes in a time and cost efficient manner.
Building on the relationship with his clients, Francis guides them to manage risks and improve their legalprocesses to grow their businesses with confidence as well as advising them on personal estate planningand business succession matters including Lasting Powers of Attorney, Wills, Probate and Trusts. Francis hasbeen awarded the Advanced Certificate in Trust Services by the Wealth Management Institute of the NTUSingapore.
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
POST-COVID AND THE LOOMING DISPUTES STORM
FRANCIS GOHHead, International Arbitration
Head, Private Client Advisory
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
COVID-19: CURRENT SITUATION
Countries have reacted to COVID-19 by enacting legislation
Singapore: COVID-19 Temporary Measures Act 2020
Temporary relief from certain contractual obligations
Suspension of certain court actions and domestic arbitrations
Urgent contractual issues faced by companies: force majeure, frustration of contracts
Expectation: Sharp rise in legal actions as temporary measures are relaxed
What are you doing now to prepare for and manage these disputes?
2
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
POST-COVID: WHAT HAPPENS NEXT?
Litigation
Arbitration
Mediation
3
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
HYBRID MEASURES: SIAC-SIMC ARB-MED-ARB PROTOCOL
A process where mediation is
attempted in the course of arbitral
proceedings
If the dispute is settled through
mediation, the mediated settlement
agreement may be recorded as a
consent award
4
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
OTHER MEASURES: SIMC COVID-19 PROTOCOL
An expedited, economical and effective means for resolving disputes during the
COVID-19 period
Designed to complement COVID-19 legislation. Parties who enjoy relief under the
Temporary Measures Act can mediate at any time, even after an Assessor’s
determination
Key features:
Parties file for mediation via a request form and pay a S$250 filing fee
SIMC will organise the mediation within 10 working days
Parties will enjoy reduced fees based on dispute amount
Cases will be matched with experienced mediators to facilitate settlement
Mediation is conducted online
5
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
POST-COVID: PREPARING TO RIDE THE STORM
Examining your contract
Gathering the evidence
Conducting due diligence
Managing the business relationship
Assessing your objectives
Conducting negotiations when desirable and necessary
Pressing the claim
Identifying and availing of interim measures to preserve assets 6
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
Question & Answer SessionYou may submit your questions
through the Zoom Q&A button.
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC
K. K. Lim
Head, Cybersecurity,
Privacy and Data Protection
Harry Elias Partnership LLP
Singapore
T: +65 9456 6191
Janice Lee
Foreign Counsel
Harry Elias Partnership LLP
Singapore
T: +65 6361 9821
Jeremy Tan
Director
Berkeley Research Group
(BRG)
Singapore
T: +65 6407 1178
Francis Goh
Head, International Arbitration
Head, Private Client Advisory
Harry Elias Partnership LLP
Singapore
T: +65 6361 9835
Contact Details
Harry E
lias P
artne
rship
LLP &
Berk
eley R
esea
rch G
roup,
LLC