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Message From Our Commissioner
Dear DOT colleagues:
Amid the challenges and uncertainty of COVID-19, I want to thank all of you for your patience and adaptability over the past couple of weeks as we have to
rapidly change our agency’s operations. This is a hard time for all of us and we are so grateful for your dedication.
We also want to thank the hard-working men and women who continue to support the essential functions of the Agency. They are
truly on the front lines, continuing to provide key services to the traveling public.
In our DOT family we are unfortunately seeing COVID-19 cases. I know this is a stressful time for everyone and as more cases arise, all City agencies,
including DOT, are trying hard to strike the right balance between keeping all of our employees safe and healthy, as well as respecting the medical privacy
of our coworkers and their families.
As a reminder, please continue to practice social distancing and self-monitor for symptoms including fever, cough, shortness of breath, or two or more of
the other recognized COVID-19 symptoms (to be covered in this presentation), and look out for one another during this time.
If symptoms of stress become overwhelming for you, you can connect with trained counselors at NYC Well, a free and confidential mental health support
service that can help New Yorkers cope. NYC Well staff are available 24/7 and can provide brief counseling and referrals to care in over 200 languages. For
support, call 888-NYC-WELL (888-692-9355), text "WELL" to 65173 or chat online by visiting nyc.gov/nycwell.
As we learn how to adjust to this new time, let’s continue to take care and support each other and utilize platforms such as Zoom, Skype, and FaceTime to
stay connected with friends, family, and coworkers.
Stay safe and healthy,
Polly Trottenberg, Commissioner
Revised: 5/7/2020
Novel Coronavirus
1. Coronaviruses are a family of viruses that
cause symptoms like a cold, to more serious
illnesses.
2. Infections with this new virus have been
reported worldwide.
3. The virus is likely to be spread from person to
person in absence of social distancing.
4. People with COVID-19 have had a wide range
of symptoms reported – ranging from mild
symptoms to severe illness.
5. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:
•Cough•Shortness of breath or difficulty breathing
Or at least two of these symptoms:
•Fever•Chills•Repeated shaking with chills•Muscle pain•Headache•Sore throat•New loss of taste or smell
Revised: 5/7/2020
Novel Coronavirus
5. Most people (80%) with COVID-19 will feel like they
have a bad cold or the flu. Some people will require
hospitalization. People who are at most risk for severe
illness are elderly or have other health conditions.
6. If you have fever, cough and/or shortness of breath, or
two or more of the other recognized COVID-19
symptoms, you must quarantine yourself. You should
contact your personal physician to obtain medical
advice and direction on when you may return to work.
Be sure to notify your supervisor if you are unable to
come to work.
Revised: 5/7/2020
Safety and Health Guidance
1. Stay home if you are sick (make sure to monitor your health daily).
2. Wash your hands often with soap and warm water for at least 20 seconds (use an alcohol-based hand sanitizer if soap and water are not available).
3. Cover your mouth and nose with a tissue or your sleeve when sneezing or coughing (Do not use your hands).
4. Do not touch your eyes, nose or mouth with unwashed hands.
5. Avoid public gatherings.
6. Avoid close contact with people who are sick.
7. Monitor your health for cold or flu symptoms, and the other symptoms associated with COVID-19.
8. Create more personal space between yourself and others. This is called social distancing (6 feet or more).
9. If you have fever, cough and/or shortness of breath, or two or more of the other symptoms associated with COVID-19, you should immediately contact your healthcare provider, quarantine yourself and notify your supervisor.
DOT COVID-19 Email (Confidential Questions):
Revised: 5/7/2020
Know How It Spreads
1. There is currently no vaccine to prevent coronavirus disease (COVID-19).
2. The best way to prevent illness is to avoid being exposed to this virus.
3. The virus is thought to spread mainly from person-to-person between people who are in close contact with one
another (within about 6 feet), through respiratory droplets produced when an infected person coughs, sneezes or
talks.
4. Respiratory droplets can land in the mouths or noses of people who are nearby and possibly be inhaled into the
lungs.
5. Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms.
Per CDC: We now know from recent studies that a significant portion of individuals with coronavirus lack symptoms (“asymptomatic”)
and that even those who eventually develop symptoms (“pre-symptomatic”) can transmit the virus to others before showing
symptoms. This means that the virus can spread between people interacting in close proximity—for example, speaking, coughing, or
sneezing—even if those people are not exhibiting symptoms. In light of this new evidence, CDC recommends wearing cloth face
coverings in public settings where other social distancing measures are difficult to maintain. (https://www.cdc.gov/coronavirus/2019-
ncov/prevent-getting-sick/cloth-face-cover.html)
Revised: 5/7/2020
Clean Your Hands Often
1. Wash your hands often with soap and warm water for at least 20 seconds especially after you have been in a public place, after touching surfaces frequently touched by others, or after blowing your nose, coughing, or sneezing.
2. If soap and warm water are not readily available, use a hand sanitizer that contains at least 60% alcohol*. Cover all surfaces of your hands and rub them together until they feel dry.
3. Avoid touching your eyes, nose, and mouth with unwashed hands.
*The CDC recommends only using hand sanitizers that are 60 to 95 percent alcohol (https://www.newsobserver.com/news/nation-world/national/article241128306.html)
Revised: 5/7/2020
Cover Coughs and Sneezes
1. Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
2. Throw used tissues in the trash.
3. Immediately wash your hands with soap and warm water for at least 20 seconds.
4. Dry hands using a clean towel or air dry well after each washing.
5. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
Revised: 5/7/2020
Self Monitor
1. Self-monitoring means you check yourself for fever and remain alert for cough, shortness of breath or sore throat, or two or more of the following: fever; chills; repeated shaking with chills; muscle pain; headache; sore throat; new loss of taste or smell. It is really important that people who have these symptoms stay home and do not attend work or any group gatherings.
2. You should consult your doctor if you have fever, cough, shortness of breath or other cold or flu-like symptoms and do not feel better after three to four days.
3. Use telephone, text, telemedicine or a patient portal to reach out rather than going to your doctor in person.
4. Before returning to work after being out for 5 days or more, you must obtain a “cleared for work” note from your physician. You must present the “cleared for work” note to your supervisor upon your return.
5. If you are a high-risk patient (underlying health condition such as chronic lung disease, heart disease, diabetes, cancer or a weakened immune system), you should consult the updated: “Guidance for City Agencies on Leave Policy Applicable During the Outbreak of Coronavirus Disease 2019 (COVID-19)” document. This is a hyperlink so you can click on the name of the document to obtain the latest version.
Revised: 5/7/2020
Personal Protection Aids
Latex Gloves Tissue Paper Disinfectant Spray
Hand Sanitizer Face Mask Hand Soap Disinfectant Wipes
Shop towels
Revised: 5/7/2020
Face Coverings
Mayor de Blasio issued Emergency Executive Order No. 98 declaring a State of Emergency in the
City of New York resulting from the outbreak of novel coronavirus disease 2019 (“COVID-19”).
The strategy of wearing a face covering that covers the person’s mouth and nose, in public
settings where other social distancing measures are difficult to maintain, is central to the City’s
mitigation efforts.
Accordingly, while at work, a face mask must be worn at all times by workers (consistent with
the most recent DOHMH guidance).
Revised: 5/7/2020
Required Practices in the Office
1. Maintain a safe distance from others (6 feet)
2. Wipe down (sanitary wipe or equivalent) your desk before and after each use.
3. Wipe down (sanitary wipe or equivalent) your keyboard and mouse before and after each use.
4. Wipe down (sanitary wipe or equivalent) your office computer screen before and after each use.
5. Wipe down (sanitary wipe or equivalent) your laptop before and after each use.
6. Wipe down (sanitary wipe or equivalent) your office chair before and after each use.
7. Wipe down (sanitary wipe or equivalent) your office phone before and after each use.
8. Always wipe down (sanitary wipe or equivalent) your personnel and work cell phones
Revised: 5/7/2020
Required Practices in the Work Shop
1. Minimize the need to work along side
of others (if possible).
2. Maintain a safe distance if you must
work along side of others (help with
lifting, etc.).
3. Wear a face mask at all times
(consistent with the most recent
DOHMH guidance).
4. Do not share the same tools unless
absolutely necessary.
5. Do NOT share shop rags.
6. Discard shop rags when done.
7. Wipe down (sanitary wipe or equivalent) all
tools and equipment prior to stowing.
8. Wear disposable gloves at all times when
working
9. Notify your supervisor if you are not feeling
well (self monitor).
10. Request Personal Protective Equipment as
needed.
Revised: 5/7/2020
Required Practices in a Vehicle
Pay special attention to surfaces and objects that are touched often by passengers, such as door handles, window buttons, locks, arm rests, seat cushions, buckles and seatbelts. Also wipe down surfaces that you frequently touch, such as the steering wheel, radio buttons, turn indicators and cup holders.
Use regular disinfectant products (for example, Clorox, peroxide or alcohol-based multi-purpose products) that are appropriate for the surface (e.g. bleach/water solution (1:10), Purell, peroxide multi-purpose cleaner, Clorox wipes).
Keep the vehicle doors open while cleaning and disinfecting.
Wear disposable gloves when cleaning and only use them once. Throw gloves in the trash after use and wash hands immediately with soap and water or use an alcohol-based hand sanitizer.
Wait until all surfaces have dried before operating the vehicle.
For additional information about cleaning and disinfecting, visit nyc.gov/health/coronavirus and look for “General Cleaning/Disinfection Guidance for Non-Health Care Settings” on the “Businesses and Other Facilities” page.
Clean and disinfect your vehicle routinely. When cleaning and disinfecting:
Revised: 5/7/2020
Required Practices in a Vehicle
If another employee will take over driving a vehicle during the day, he/she must sanitize it before use. Again, switching vehicle drivers should be avoided when possible.
As much as possible, employees should maintain a 6-foot spacing inside vehicle and at the job site. If there is more than one row of seats in a vehicle, a single employee may be in each row and with the rear passenger positioned at the opposite side of the vehicle.
While driving, keep the windows at least partially open when possible. As milder weather is expected in the coming weeks, it should not be difficult to do this.
Revised: 5/7/2020
Required Practices in a Vehicle
All drivers must sanitize the
often touched surfaces of
vehicles prior to operation if
another driver has operated the
vehicle. When cleaning vehicles,
staff should pay special attention
to disinfecting surfaces and
objects that are touched often,
such as but not limited to:
Door Handles
Grab bars
Arm Rests
Seat Belts
Shifter or Selector Pad
Steering Wheel
Parking Brake
Seat
Grab Handles
Hood Latches
All interior Instrument Switches on Dashboard
Functional Handles and Levers
Fuel Caps
Revised: 5/7/2020
Required Practices in the Locker Room
1. Always maintain a safe distance from
others (6 feet).
2. Avoid crowding at all times.
3. Wash your hands prior to entering
locker room when possible.
4. Take turns entering locker rooms if you
have adjacent lockers (exercise
patience).
5. Do not leave work clothes laying around.
6. Wipe down (sanitary wipes or equivalent)
locker room seats/bench before and after
changing clothes.
7. Be kind to your co-workers.
8. Supervisor(s) may monitor the number of
employees in the given area.
Revised: 5/7/2020
Common Contact Surfaces in Work Environment
1. Office equipment (i.e. copier, fax machines)
2. Water dispensers/fountains
3. Faucet handles
4. Door hardware
5. Push plates
6. Light switches
7. Elevator buttons
8. Cabinet handles
9. Refrigerator/Microwave/Toaster handles
10. Handrails
*NOTE: Hand scanners are not to be used.
Be mindful of common contact locations (including, but not limited to):
Revised: 5/7/2020
Unsafe Working Conditions
1. Shop floor (material spills)
2. Bathrooms (unsanitary conditions)
3. Kitchens/Breakrooms (unsanitary conditions)
4. Office space (blocked pathways)
5. Locker rooms – 6 feet apart
6. Trucks/Vehicles
7. Tools & Equipment
8. Elevators
9. Hallways/corridors
10. During this pandemic and until further notice, all shop/facility gyms are closed
11. If you see an unsafe practice, report it – if you see something wrong, say something
Report to your supervisor all unsafe working conditions:
Revised: 5/7/2020
Unsafe Working Conditions
Unsafe working conditions may also be reported to Safety Coordinators.
Bridges: Susan Garcia T: 212-839-4168 C: 929-441-5432
RRM: Michael Manfredi T: 212-839-8143 C: 929-237-8141
SIM: Louvinia Nixon: T: 212-839-4290 C: 718-419-9259
Traffic: Wendell Mattison T: 646-892-1135 C: 646-739-8986
TPM: John Defano T: 212-839- 4140 C: 347- 539- 1756
Facilities: Chimzy Ugbala T: 646- 892- 1641 C: 646-581- 2540
Staten Island Ferry: Brian Walsh T: 212-839- 3479 C: 646-235- 1966
Fleet Service: Kathy Walcott T: 212-839- 7112 C: 646- 647- 7271
Safety Coordinators :
DOTOSH (Monitored 24/7): [email protected]
Revised: 5/7/2020
Remember Safety First!
Wipe office work space Sanitize hands Cover your mouth & nose
Wipe vehicle before entering Wipe tools Work safely Wear gloves when fueling
Wash your hands
Revised: 5/7/2020
Wellness Check
• If symptoms of stress become overwhelming for you, you can connect with trained counselors at NYC Well, a free and confidential mental health support service that can help New Yorkers cope. NYC Well staff are available 24/7 and can provide brief counseling and referrals to care in over 200 languages. For support, call 888-NYC-WELL (888-692-9355), text "WELL" to 65173 or chat online by visiting nyc.gov/nycwell.
• An infectious disease outbreak such as COVID-19 can be stressful for you, your loved ones and your friends. It is natural to feel overwhelmed, sad, anxious and afraid, or to experience other symptoms of distress, such as trouble sleeping. To lower your stress and manage the situation:
1. Try to stay positive2. Stay encouraged3. Remind yourself of your strengths4. Stay connected with friends and love ones5. Use healthy coping skills
Revised: 5/7/2020
Separate facts from fear and guard against stigma
1. A lot of information circulating about coronavirus on social media and even in some
news reporting is not based on facts.
2. Support your friends, neighbors and colleagues by proactively sharing this message
and countering misinformation.
3. Obtain information about COVID-19 from trusted sources like the NYC Health
Department, the CDC, NIH and the World Health Organization (WHO).
4. If you are being harassed due to your race, national origin or other identities, you
can report discrimination or harassment to the NYC Commission on Human Rights
by calling 311 and saying “human rights.”
Revised: 5/7/2020
Helpful Resources
https://www.cdc.gov/
https://www1.nyc.gov/site/doh/covid/covid-19-main.page
https://nycwell.cityofnewyork.us/en/
https://nycwell.cityofnewyork.us/en/coping-wellness-tips/tips-for-staying-mentally-healthy/
https://www.cdc.gov/coronavirus/2019-ncov/communication/factsheets.html
https://portal.311.nyc.gov/article/?kanumber=KA-03288
https://portal.311.nyc.gov/article/?kanumber=KA-03301
Revised: 5/7/2020