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Disclaimer: There might be some duplication in population and household figures. Sometimes one beneficiary may receive a message from multiple agencies. But it will not make any complication in community engagement activities as the objective is
to penetrate the messaging and awareness as much as possible.
COVID 19: Risk Communication and Community Engagement Update Communication with Communities (CwC) Working Group
16-22 April 2020
→ 801,342 people have been reached through 184,446 neighborhood-based inter-personal communication sessions with key COVID 19 messages in the camps.
→ 189,114 people have been reached through 9,603 sessions conducted by the religious leader.
→ 265,218 people have been consulted with on COVID 19 messages in around 34,329 community awareness session in both camps and Bangladeshi communities.
→ 20,268 community people participated in 891 listener group session and 635 community people have been engaged in 27 advocacy meetings in the camps.
Cumulative Progress as of 22 April 2020
Communication Resource:
→ The COVID 19 Risk Communication and Community Engagement (RCCE) Strategy and Key Message for both refugees and host community in critical operation
modality have been developed and endorsed by Civil Surgeon, Cox’s Bazar. It is available here.
→ IOM, with support of BCM, has produced second audio drama on COVID-19 and it deals with the spread of rumors in the camps. ACAPS and IOM have published
the fourth edition of “COVID-19 Explained” which focuses on Rohingya religious traditions as they relate to the COVID-19 crisis. It is available here. IOM-
ACAPS has produced a short infographic on the importance of building trust from the COVID-19 Explained Series. This focuses on building trust among Rohingya
communities regarding health facilities/services. It is available here.
→ BBC MA has produced new contents on COVID 19 for Rohingya and Host Community. It is available here.
→ Unicef and its partners has produced some audio-video materials and these are available here. Translators without Borders (TWB) has released new glossary and it
has two versions, i) text version, and ii) multimedia version. SKUS and HAP developed a child-friendly Bangla awareness video and it is available here.
→ The CwC bulletin, COVID 19: Risk Communication and Community Engagement Update- 09-15 April 2020 has been developed and circulated.
→ Also 6 Audios (PSA/podcast/narrowcast), 2 videos (explainer, interview, animation etc.) and 4 printable content (Infographic, poster, leaflet etc.) on COVID 19
has been developed. CwC WG has been sharing message and materials (audio, video, printable) developed by different CwC agencies. These are available here.
Rohingya Camps:
→ Around 24 cascade training/orientation sessions on COVID 19 have been organized and 241 staff/volunteers have participated there.
→ 106,079 people have been reached through 29,362 neighborhood-based inter-personal communication sessions with key COVID 19 messages.
→ 14,046 people have been reached through 2,422 sessions conducted by the religious leader.
→ 37,250 people have been consulted with on COVID 19 key messages in around 8,170 community consultation meetings.
→ 3,946 community people participated at 333 listener group session and 225 video/film show sessions conducted on COVID 19.
→ 52 Information service centers operated to receive community people's feedback and complain.
→ COVID 19 messages are being announced through loudspeaker and megaphone on CNG/Tomtom auto-rickshaw in and around 23 camps.
Bangladeshi Communities:
→ 27,862 people have been reached through 6,300 community awareness session on COVID 19 and 1 information service centers operated to receive community
people’s feedback and complain. Around 04 cascade training/orientation sessions on COVID 19 have been organized and 38 staff/volunteers have participated
there.
Challenges:
→ Communication resource producing agencies are facing difficulties to find Rohingya speaking experts (especially around health advice). There is a general
misunderstanding among many that Rohingya and Chittagonian are the same languages. But there is a significant difference which requires a long conversation to
make people understand.
→ Due to critical operation, there is a huge drop in number of humanitarian workers in the camps. Therefore, a lot of to-be-addressed issues are coming upon the
handful who are present at the camps right now. They are even addressing cases from outside of their catchment areas. This has been a big challenge.
→ Despite continuous awareness-raising activities on COVID-19, community gathering in public places like shops, tea stalls have been observed. Social distancing is
not being maintained by community properly.
Updates from 16-22 April 2020
Orientation session for volunteer on COVID-19 risk communication and community engagement activities. Photo-Caritas Bangladesh
Adolescent Radio listeners group session conducted on COVID 19. Photo-Unicef/Bita/2020
Community consultation meeting with elderly women in camp. Photo-IOM
Disclaimer: There might be some duplication in population and household figures. Sometimes one beneficiary may receive a message from multiple agencies. But it will not make any complication in community engagement activities as the objective is
to penetrate the messaging and awareness as much as possible.
COVID 19: Risk Communication and Community Engagement Update Communication with Communities (CwC) Working Group
16-22 April 2020
COVID 19: CwC WG Members Initiative for Community Engagement in Rohingya Camps
Location Population (>5 yrs Old)
Interpersonal Communication Session
Community awareness session
Community engagement by religious leader
Radio listener group session
Miking Loudspeaker and megaphone
Video/ Film Show
Information Service Center/ InfoHub/Help Desk operated
Cascade Training/ Orientation for staff & Volunteers
(Beneficiary) (Beneficiary) (Beneficiary) (Beneficiary) (Number) (Number) (Number) (Beneficiary)
Camp 1E 32355 1675 1403 554 35 2 1
Camp 1W 32680 6928 482 38 38 1
Camp 2E 20936 1016 1129 51 2 42 1
Camp 2W 19903 2534 682 140 1
Camp 3 30003 2311 1078 490 22 1 47 1
Camp 4 24856 6553 1431 1509 36 1
Camp 4 Ext. 4942 1556 1002 10 2 26
Camp 5 19844 1962 1834 235 18
Camp 6 18783 2633 238 1 14
Camp 7 30680 1048 1149 1 1
Camp 8E 24844 349 231
Camp 8W 25548 687 309 2
Camp 9 27414 4509 204 465 45 3 5 6
Camp 10 24989 497 494 549 25 1 3 13
Camp 11 25350 5202 952 3482 269 2 2
Camp 12 21632 755 1309 660 327 11 43
Camp 13 35267 3849 1458 149 88 3 46 2 15
Camp 14 26649 6331 1772 216 146 2 37 2 33
Camp 15 41925 5509 1376 1488 355 1 2 6
Camp 16 17415 2126 2792 218 35 1 1
Camp 17 13421 17272 1583 99
Camp 18 22121 7663 2498 1908 130 1 2 5 36
Camp 19 19142 2154 1395 518 545 2 5
Camp 20 5605 654 371 269 1 2
Camp 20 Ext. 5777 1910 965 131 1 3
Camp 21 13605 1941 1204
Camp 22 18218 2560 1908 835 265 2 6 10
Camp 23 8772 3853 778 426 73 1 2 22
Camp 24 22275 133 1305 13 378 1 3
Camp 25 6351 333 143 1
Disclaimer: There might be some duplication in population and household figures. Sometimes one beneficiary may receive a message from multiple agencies. But it will not make any complication in community engagement activities as the objective is
to penetrate the messaging and awareness as much as possible.
COVID 19: Risk Communication and Community Engagement Update Communication with Communities (CwC) Working Group
16-22 April 2020
Location Population (>5 yrs Old)
Interpersonal Communication Session
Community awareness session
Community engagement by religious leader
Radio listener group session
Miking Loudspeaker and megaphone
Video/ Film Show
Information Service Center/ InfoHub/Help Desk operated
Cascade Training/ Orientation for staff & Volunteers
(Beneficiary) (Beneficiary) (Beneficiary) (Beneficiary) (Number) (Number) (Number) (Beneficiary)
Camp 26 34606 5143 1687 56 2
Camp 27 12709 2752 61 26 1
Kutupalong RC 14701 359 752
Nayapara RC 21231 2691 589 1
COVID 19: CwC WG Members Initiative for Community
Engagement in Bangladeshi Communities Location Community awareness session
(Beneficiary)
Cox's Bazar Paurashava 360
Chaufaldandi-CXB Sadar 900
Islamabad-CXB Sadar 1800
Islampur-CXB Sadar 1440
Jalalabad-CXB Sadar 720
Jhilwanja-CXB Sadar 2700
Patali Machhuakhali-CXB Sadar 1620
Pokkhali-CXB Sadar 270
Bharuakhali-CXB Sadar 810
Chakmarkul-Ramu 630
Dakshin Mithachhari-Ramu 720
Fatekharkul-Ramu 1350
Garjania-Ramu 1080
Idgar-Ramu 720
Rajarkul-Ramu 900
Rashid Nagar-Ramu 810
Joarianala-Ramu 900
Kachhapia-Ramu 1170
Kauarkhop-Ramu 1260
Khuniapalong-Ramu 810
Magnama-Pekua 2632
Palong Khali-Ukhia 2375
Raja Palong-Ukhia 1885
Messaging through Loudspeaker and Megaphone
Loud Speaker Announcement (Miking) for COVID 19 awareness in Teknaf. Photo-UNDP
As per Government instruction large
gathering is prohibited and movement is
restricted to only emergency purposes.
Many face to face communication approach
is thus not applicable or effective.
Considering this, CwC actors are adopting
alternative mechanisms for awareness
raising and community engagement
maintaining the social distance. Message
dissemination through Mobile loudspeakers
on vehicles (CNG/battery driven
autorickshaw) and use of megaphone (hand-
mike) is making a positive impact among community dwellers and
information is being disseminated to a huge number of people in less
time. CwC partners are continuously developing audio contents based
on key messages developed by CwC Working Group (through the Risk
Communication Technical Working Group) and endorsed by Civil
Surgeon. Three methods are being followed to disseminate messages
using loud speaker/megaphones in camp and the host community. i)
CwC agencies hire vehicles (CNG/battery driven autorickshaw) and
plays recorded audio messages through loud speaker. The vehicle stops
at different strategic locations in the community until the message is
played fully, and then it moves towards another place. Agencies have a
coordinated route map to cover maximum area. ii) CwC agencies are
also delivering key messages from a static places/service centers, where
they set megaphones/ loudspeakers, and play recorded audio message
continuously. Mosque based loud speakers are also being used following
this modality. iii) Volunteers of CwC agencies are continuously
disseminating messages across the camp by using hand
mike/megaphone. They stand one point of the community, read/play
message loudly, and then move toward next place. According to CwC
progress tracking data, AAB, ACLAB, BITA, BRAC, DRC, IOM,
Oxfam, TAI, UNDP, UNHCR, Unicef, and WFP are conducting this
activity across 34 camps and 30 unions under the sub-district of Cox’s
Bazar Sadar, Pekua, Ramu, Teknaf and Ukhiya.
Camp16
Camp2E
Camp7
Camp15
KutupalongRC
Camp9
Camp10
Camp18
Camp8W
Camp3
Camp5
Camp19
Camp1W
Camp6
Camp14
Camp2W
Camp11
Camp12
Camp1E
Camp13
Camp17
Camp21
Camp20
Camp8E
Camp4
Ext.
Camp4
Camp20
Ext.
Choukhali
16-22 April 2020
COVID 19 Partners Presence MapTeknaf & Ukhia Upazila
Communication with Communities (CwC) Working Group Cox’s Bazar, Bangladesh ISCG INTER SECTOR
COORDINATION GROUP
*For queries please contact: Coordinator-CwCWG | [email protected] CWCWG Information Management | [email protected]
COVID 19 Progress Tracking Update 15-21 April 2020Data Sources:
Crea�on date : 26 April 2020
Percentage of Beneficiaries Reached Through Community Engagement Activities
Above 100%
76% - 100%
51% - 75%
26% - 50%
0% - 25%
Desclaimer1. The boundaries and names shown and the designations used on this map do not imply official endorsement or acceptance by the United Nations. They are only for operational humanitarian activities.
2. There might be some duplication in population figures. Sometimes one beneficiary may receive a message from multiple agencies. But it will not make any complication in community engagement activities as the objective is to penetrate the messaging and awareness as much as possible.
Kutupalong RCCamp 1E
ACLAB-Radio NafAc�on Aid Bangladesh (AAB)Ac�on Against Hunger (AAH)BBC Media Ac�on (BBC MA)Bengal Crea�ve Media (BCM)BDRCS/CPP/IFRC/CEABITABRACChris�an Aid (CAID)Care Bangladesh (CARE)Caritas Bangladesh (CB)Concern Worldeide (CWW)Dhaka Ahsania Mission (DAM)Danish Refugee Council (DRC)Dushtha Shasthya Kendra (DSK)Handicap Interna�onal (HI)Interna�onal Organiza�on for Migra�on (IOM)Technical Assistance Inc. (TAI)United Na�ons High Commissioner for Refugees (UNHCR)United Na�ons Children's Fund (UNICEF)United Na�ons World Food Programme (WFP)World Vision Bangladesh (WVB)
Camp25
Camp25
Camp27
Camp24
Camp26
NayaparaRC
Camp23
Camp22
Beneficiaries
Camp 2W Camp 7
Camp 4 Ext.
Camp 5 Camp 6
Camp 20 Ext.
Camp 8W Camp 9
Camp 10 Camp 11
Camp 23 Camp 22Camp 12
Camp 21
Camp 17
Camp 18 Camp 20
Camp 19 Camp 13
Nepal
Bangladesh
Bhutan
India
Myanm
ar
Cox’s Bazar
Camp 14 Camp 15 Camp 16
Nayapara RC Camp 24
Camp 4Camp 1W
Camp 3
Camp 8E
Camp 2E
Camp 25
Camp 27Camp 26
BDRCS/CPP/IFRC,UNHCR/BRAC/HI/TAI
BDRCS/CPP/IFRC/CEA, CB, UNHCR/BRAC
BDRCS/CPP/IFRC/CEA, CAID/DSK, IOM, UNHCR, UNICEF/BITA
BDRCS/CPP/IFRC, IOM/CARE, UNHCR/BRAC, UNICEF/ BITA/BRAC
BDRCS/CPP/IFRC, IOM, UNICEF/BITA, UNHCR/BRAC
BDRCS/CPP/IFRC, UNHCR/BRAC
IOM, UNICEF/ACLAB, WFP
BDRCS/CPP/IFRC, UNHCR/TAI, WFP
BDRCS/CPP/IFRC, UNHCR/TAI, WFP
BDRCS/CPP/IFRC, UNHCR
AAH, BDRCS/CEA/IFRC, CAID/DAM/WVB, CWW, IOM/CARE, UNHCR/TAI, UNICEF/BITA/BRAC, WFP
AAH, BDRCS/CPP/IFRC, CAID/DAM/DSK, CWW, IOM/CARE, UNHCR/TAI, UNICEF/BRAC, WFP
BDRCS/CPP/IFRC, CAID /DAM/DSK/WBV, CWW, IOM, UNHCR/BRAC, UNICEF/ACLAB/BITA
CB, IOM, UNHCR/TAI
IOM
BDRCS/CPP/IFRC/CEA, CAID/DAM, IOM, UNHCR
BDRCS/CPP/IFRC, UNHCR/HI/TAI, UNICEF/BRAC
BDRCS/CPP/IFRC, CBUNHCR/BRAC, UNICEF/BITA
AAH, BDRCS/CPP/IFRC, UNHCR/BRAC, WFP
BDRCS/CPP/IFRC, CB, UNHCR/BRAC,UNICEF/BRAC, WFP
BDRCS/CPP/IFRC, CB, UNHCR/BRAC/TAI, UNICEF/BITA, WFP
AAH, BDRCS/CPP/IFRC, CB, UNHCR/TAI
BDRCS/CPP/IFRC, UNHCR/TAI
BDRCS/CPP/IFRC, UNHCR/TAI, UNICEF/ACLAB
BDRCS/CPP/IFRC,IOM/DRC, WFP
BDRCS/CPP/IFRC, IOM, UNHCR/AAB/TAI, UNICEF /BRAC
IOM
OM, UNICEF/BITA/BRAC
BDRCS/CPP/IFRC, IOM /DRC, UNHCR/AAB/TAI, UNICEF/BITA/BRAC
BDRCS/CPP/IFRC, CAID /DAM, IOM/DRC, UNHCR/AAB/TAI
BDRCS/CPP/IFRC, IOM, UNICEF/BITA/BRAC
BDRCS/CPP/IFRC, IOM/DRC
AAH, BDRCS/CPP/IFRC, UNHCR/TAI, UNICEF/BRAC, WFP
BDRCS/CPP/IFRC, UNHCR/TAI,UNICEF/ACLAB, WFP
Information and feedback service centers/facilities
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C����������� A�������Refugee Focused Agencies:
Bangladeshi Community FocusedAgencies:
ACLAB-Radio NafBBC Media Ac�on (BBC MA)Caritas Bangladesh (CB)Food and Agriculture Organiza�on of the United Na�ons (FAO)United Na�ons Children's Fund (UNICEF)